Leadership and Management Skills Analysis: Service Industry Report

This report provides a detailed analysis of leadership and management skills within the service industry, with a specific focus on the restaurant sector. The report begins by defining leadership and management and then delves into current management and leadership skills, emphasizing the importance of employee motivation and effective decision-making. It then explores future management and leadership skills, highlighting the need for technological proficiency and adaptability. The report examines the importance of discipline and open-mindedness for leaders. The report concludes by summarizing the benefits of consensual leadership and the role of scientific management in managing human resources. The report also provides references for further reading. This report is valuable for students and professionals seeking to understand and improve their leadership and management capabilities within the service industry.

LEADERSHIP AND
MANAGEMENT FOR SERVICE
INDUSTRY

TABLE OF CONTENT
• INTRODUCTION
• Current management and leadership skills
• Future management and leadership skills
• CONCLUSION
• REFERENCES

INTRODUCTION
• Leadership in business alludes to the ability of a company's management to
make sound decisions and inspire others to perform well. It provides the
direction for the organization and its employees. It makes workers more
motivated and they can learn about the work.
• Management can be defining as the activity that can be used for setting the
strategy of an organization and coordinating the efforts of the firm.
• Presentation will lay emphasis on present management and leadership skills. It
will highlight future management and leadership skills.

CURRENT MANAGEMENT AND
LEADERSHIP SKILLS
• Leader is the person who leads team members and guide them so that all
employees can perform their job significantly. Leaders or managers must
have necessary skills so that they can lead or manage workers effectively and
can raise their capabilities as well.
• Hazev,Haz and Tas restaurant performing well in market and it has many
satisfied consumers. Enterprise concentrates on treating its employees well
so that all the staff members can understand their responsibilities and can
perform it well

FUTURE MANAGEMENT AND
LEADERSHIP SKILLS
• Management skills and leadership:
• Tech management skills: The future management skills that is been required by the leaders Hazev, Haz
and Tas restaurant .
• In future the leader has to pay attention towards the technology to face new challenges, conflicts and
opportunities which relates to skill building, role of workplace, data management and privacy of Hazev,
Haz and Tas restaurant the management of restaurant wants to enhance the future of restaurant then the
leader must aware about their future managerial career and make themselves ready to learn about new
skills which can give growth to the Hazev, Haz and Tas.

WAYS TO DEVELOP SKILLS
• Hazev,Has and Tas restaurant leaders have to
develop discipline in their profession and
personal in order to be effective leader, and to
inspire others to be disciplined as well.
• The leader must be open minded with their team
and should not feel threatened when someone in
restaurant disagree with the leader in future.

CONCLUSION
• From the above study it has been summarized that consensual leadership has assisted the leaders of
organization in creating a friendly environment and flexible environment. It has assisted firm in growing.
• Also the future management skills that has been required by the organization is tech management skills
which has helped the organization in gaining competitive advantage.
• Scientific management has been implemented in the firm that has assisted the firm in managing and
planning the human resources.

REFERENCES
• TAN, X. Y. and LIU, B. C., 2017. Servant Leadership, Psychological Ownership, and Voice Behavior in
Public Sectors: Moderating Effect of Power Distance Orientation. Journal of Shanghai Jiaotong
University (Philosophy and Social Sciences). (5). pp.6.
• Singh, B., Grover, S. and Singh, V., 2017. A novel hybrid model for selection of benchmarking technique
in Indian service industries. International Journal of Process Management and Benchmarking. 7(4).
pp.409-436.