Analysis of Leadership and Management in Landmark London
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This report provides a detailed analysis of leadership and management theories and practices, focusing on their application within an organizational context, using Landmark London as a case study. The report explores key leadership theories, including situational and transformational leadership, and management theories like scientific and bureaucracy theories. It examines motivational and team-working principles, such as Adam's equity theory and Tuckman's team building theory, and their impact on organizational effectiveness. Furthermore, the report assesses how effective management and leadership contribute to ethical frameworks and the organization's vision and mission. Finally, it evaluates change management tools and models, such as Lewin's Change Model, that managers and leaders can employ to facilitate organizational change. The report highlights the significance of aligning leadership and management strategies with organizational goals and values to achieve sustained success and competitive advantage.

Management And Leadership
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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Key theories and perspective of leadership and management.................................................1
3. Determine and apply motivational and team working principles...........................................2
4. Effective management and leadership can contribute to organisational effectiveness within
its ethics and values framework..................................................................................................3
5. Effectiveness of leadership and management behaviours on the impact of organisation's
vision and mission.......................................................................................................................4
6. Evaluate how managers and leaders can facilitate change using appropriate tools and model
.....................................................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Key theories and perspective of leadership and management.................................................1
3. Determine and apply motivational and team working principles...........................................2
4. Effective management and leadership can contribute to organisational effectiveness within
its ethics and values framework..................................................................................................3
5. Effectiveness of leadership and management behaviours on the impact of organisation's
vision and mission.......................................................................................................................4
6. Evaluate how managers and leaders can facilitate change using appropriate tools and model
.....................................................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Leadership and management are the important concepts for the business that often used
interchangeably. Both are working in effective manner for an organisation to achieve top
position in market. In simple terms, management is significant part of leadership that concentrate
on the developing an environment in which each person can grow and excel oneself. While
leadership outlined as an potential term that impact and drive group efforts for obtaining
potential results (Hallinger and Hammad, 2019). Respective report is based on the Landmark
London which is a five star hotel on Marylebone road. The headquarter of company established
in city of Westminster, London, England. In this report consist of theories of leadership and
management in context and diverse environments. Along with team working as well as
motivational principles for effective styles of management & leadership. In addition, both terms
contribute for ethics and value framework and changing behaviour impact on the vision and
mission of selected organisation. At the end, analysis changes of manager and leader through
authentic tools and models.
MAIN BODY
1. Key theories and perspective of leadership and management
Leadership and management activities are conducted by every organisation that are based
on the effective leader. As per the leader follow different types of leadership as well as
management style in order to achieve set goals and objective of a business. There are defined
theories within range of diverse environments such as: Situational leadership theory: It is a leadership style in which a leader can set their style
as per the situation in order to influence people. The situation leadership motivates
leaders to select the own style in order to achieve goals and face circumstances. The
particular style is not depend on the particular skill of the leader rather than change their
skills to achieve advantages by followers. In the context of Landmark London face many
situation in regard of set task that time apply siltation leadership to tackle different
situation and achieve organisational objectives.
Transformational leadership theory: It is a leadership approach that become reason of
changes in individual as well as social systems. This theory creates valuable and positive
changes in the followers with the end goal of achievement. As per the this theory when
1
Leadership and management are the important concepts for the business that often used
interchangeably. Both are working in effective manner for an organisation to achieve top
position in market. In simple terms, management is significant part of leadership that concentrate
on the developing an environment in which each person can grow and excel oneself. While
leadership outlined as an potential term that impact and drive group efforts for obtaining
potential results (Hallinger and Hammad, 2019). Respective report is based on the Landmark
London which is a five star hotel on Marylebone road. The headquarter of company established
in city of Westminster, London, England. In this report consist of theories of leadership and
management in context and diverse environments. Along with team working as well as
motivational principles for effective styles of management & leadership. In addition, both terms
contribute for ethics and value framework and changing behaviour impact on the vision and
mission of selected organisation. At the end, analysis changes of manager and leader through
authentic tools and models.
MAIN BODY
1. Key theories and perspective of leadership and management
Leadership and management activities are conducted by every organisation that are based
on the effective leader. As per the leader follow different types of leadership as well as
management style in order to achieve set goals and objective of a business. There are defined
theories within range of diverse environments such as: Situational leadership theory: It is a leadership style in which a leader can set their style
as per the situation in order to influence people. The situation leadership motivates
leaders to select the own style in order to achieve goals and face circumstances. The
particular style is not depend on the particular skill of the leader rather than change their
skills to achieve advantages by followers. In the context of Landmark London face many
situation in regard of set task that time apply siltation leadership to tackle different
situation and achieve organisational objectives.
Transformational leadership theory: It is a leadership approach that become reason of
changes in individual as well as social systems. This theory creates valuable and positive
changes in the followers with the end goal of achievement. As per the this theory when
1
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people meet with each other so create strong relationship and motivate to each other.
Such As London landmark apply this theory at different level to motivate each member to
go beyond their task requirements.
Management theories Scientific management theory: This theory of management evaluate and synthesis work
flows. The main aim of this management theory is developing economic, mainly labour
productivity. The scientific management theory concentrated on improving the
performance of each member of an organisation. The Landmark London wants to achieve
their gaols on time so for this apply this theory and improve efficiency of each staff
member effectively (Golensky and Hager, 2020).
Bureaucracy theory of management: This theory developed by Max Weber where
consist of two important factor such as structuring a business into hierarchy as well as set
rules to supports them regulate on enterprise and its staff members. Such as, Landmark
London is applying this theory in order to set hierarchy in organisation and discuss about
the rules for achievements.
Open system to respond diverse business environment
An open system is significant concept of business evaluation in which communicate
about atmosphere of entity and for its renewal as well as development to remain competitive at
the particular place. Such as Landmark London apply open system to provide response to
changing atmosphere and focus on inflow and outflow of business.
The London Landmark use management and leadership theories to manage different
activities of business. The situational leadership motivate staff members to take effective
decision in different situation and scientific management theory carry out improvements in the
business for effective results.
3. Determine and apply motivational and team working principles
In any organisation motivation and team working plays essential role in order to achieve
effective results from the staff members. Such as, Landmark London to motivate staff members
and complete all task in team require to understand different theories and principles for opening
the style of leadership and management (Leithwood, Harris and Hopkins, 2020).
Adam's equity theory of motivation:
2
Such As London landmark apply this theory at different level to motivate each member to
go beyond their task requirements.
Management theories Scientific management theory: This theory of management evaluate and synthesis work
flows. The main aim of this management theory is developing economic, mainly labour
productivity. The scientific management theory concentrated on improving the
performance of each member of an organisation. The Landmark London wants to achieve
their gaols on time so for this apply this theory and improve efficiency of each staff
member effectively (Golensky and Hager, 2020).
Bureaucracy theory of management: This theory developed by Max Weber where
consist of two important factor such as structuring a business into hierarchy as well as set
rules to supports them regulate on enterprise and its staff members. Such as, Landmark
London is applying this theory in order to set hierarchy in organisation and discuss about
the rules for achievements.
Open system to respond diverse business environment
An open system is significant concept of business evaluation in which communicate
about atmosphere of entity and for its renewal as well as development to remain competitive at
the particular place. Such as Landmark London apply open system to provide response to
changing atmosphere and focus on inflow and outflow of business.
The London Landmark use management and leadership theories to manage different
activities of business. The situational leadership motivate staff members to take effective
decision in different situation and scientific management theory carry out improvements in the
business for effective results.
3. Determine and apply motivational and team working principles
In any organisation motivation and team working plays essential role in order to achieve
effective results from the staff members. Such as, Landmark London to motivate staff members
and complete all task in team require to understand different theories and principles for opening
the style of leadership and management (Leithwood, Harris and Hopkins, 2020).
Adam's equity theory of motivation:
2
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It is a motivational theory that use by entity to maintain fair relation in between the
efficiency and rewards in comparison to others, In simple terms, a worker gets demotivated by
the job and employer in case keep inputs are more than results. In Landmark London, treating
fairly not only supports in comparing but also helps in increasing motivation in regard of their
work. As a result it supports to business to achieve competitive advantages at the market place.
Tuckman's theory of team building
This theory concentrate on a team in order to handle task from the starting arrangement
of team by the complementation of project. The Tuckman theory mainly focus on the group
relation and on set task through four stages in context of Landmark London such as: Forming: It is a first stage of team development in which each person of team learn about
the opportunity as well as challenges after that agree for the goals and start task. Every
team member have different roles as per the task requirements (Davis and Jones, 2014). Storming: At the second stage, group starts to sort problem own self and achieve trust of
every one. When all team members are working together for particular task so learn
individual working style and recognise various hierarchy of status of position in the
group. Norming: There are all team member take responsibility and have aim to work for great
results. So they start tolerating many problems of other team members. They are trying to
preventing from conflicts that arise any time.
Performing: At the end, all the team members concentrate to achieve common goals &
objectives. All members are now competent, independent and capable to tackle decision
making procedure without any direction.
To develop effective team require to circulate effective roles & responsibilities of each
staff member and they give one of their best efforts. It is required to utilise effective type of
management and leadership style in fluctuate situation to achieve the future results. Such as
Landmark London, provide training & development and supports in their career growth of staff
members and develop team spirit in them (Edwards and et. al., 2015).
4. Effective management and leadership can contribute to organisational effectiveness within its
ethics and values framework
It is essential for a entity to do effective work and focus on business practices effectively.
At this time leadership and management can play essential role in overall development and
3
efficiency and rewards in comparison to others, In simple terms, a worker gets demotivated by
the job and employer in case keep inputs are more than results. In Landmark London, treating
fairly not only supports in comparing but also helps in increasing motivation in regard of their
work. As a result it supports to business to achieve competitive advantages at the market place.
Tuckman's theory of team building
This theory concentrate on a team in order to handle task from the starting arrangement
of team by the complementation of project. The Tuckman theory mainly focus on the group
relation and on set task through four stages in context of Landmark London such as: Forming: It is a first stage of team development in which each person of team learn about
the opportunity as well as challenges after that agree for the goals and start task. Every
team member have different roles as per the task requirements (Davis and Jones, 2014). Storming: At the second stage, group starts to sort problem own self and achieve trust of
every one. When all team members are working together for particular task so learn
individual working style and recognise various hierarchy of status of position in the
group. Norming: There are all team member take responsibility and have aim to work for great
results. So they start tolerating many problems of other team members. They are trying to
preventing from conflicts that arise any time.
Performing: At the end, all the team members concentrate to achieve common goals &
objectives. All members are now competent, independent and capable to tackle decision
making procedure without any direction.
To develop effective team require to circulate effective roles & responsibilities of each
staff member and they give one of their best efforts. It is required to utilise effective type of
management and leadership style in fluctuate situation to achieve the future results. Such as
Landmark London, provide training & development and supports in their career growth of staff
members and develop team spirit in them (Edwards and et. al., 2015).
4. Effective management and leadership can contribute to organisational effectiveness within its
ethics and values framework
It is essential for a entity to do effective work and focus on business practices effectively.
At this time leadership and management can play essential role in overall development and
3

success of a business. Through both terms will support to business and shoe impact on efficiency
of an entity and handle task as well as activities in ethical way. Such as, Landmark London is
five star hotel that established in London and conduct various activities of business. To maintain
effectiveness of business require to select appropriate methods and techniques to increase
effectiveness. This time a management will conduct task and operation in regard of selected
organisation in more ethical way. Contribution of effective management as well as leadership
defined for Landmark London effectiveness:
Effective Management: The selected organisation is handling different operation of
business based on management approach. It is a good way to manager performance of all staff
members. The manager of Landmark London is guiding to all workers in regard their work and
provide details about task of business. With the help of effective management lead to efficiency
of entity by focusing on the guidance. A manager will lead to take improved and effective
decision in order to improvement to achieve all set goals.
Effective Leadership: The term of effective leadership impact on the various skills and
abilities of staff members in order to handle task and operations effectively. In the context of
Landmark London company is using participative leadership approach for proper direction to
their followers. According to this approach all the tram members as well as leader take interest in
decision making procedure and according to that develop strong relationship among staff
members and supports to handling task by focusing on organisation values as well as ethics. The
effective leadership can help to motivate and coordination in between workers to present task
effectively.
5. Effectiveness of leadership and management behaviours on the impact of organisation's vision
and mission
Leadership and management of any business will direct influence on the success and also
on set vision and mission. Such as Landmark London is utilising different resources and abilities
to present all the task effectively. As a result it shows impact on improvement and growth of a
business. For this require to entity set effective strategies and approaches in order to handle
operation of enterprise effectively (Nieves and Segarra-Ciprés, 2015). There has been analysed
that leadership and management behaviours of business will lead to have influence on
achievement on business vision and mission. There are mentioned vision and mission of
Landmark London.
4
of an entity and handle task as well as activities in ethical way. Such as, Landmark London is
five star hotel that established in London and conduct various activities of business. To maintain
effectiveness of business require to select appropriate methods and techniques to increase
effectiveness. This time a management will conduct task and operation in regard of selected
organisation in more ethical way. Contribution of effective management as well as leadership
defined for Landmark London effectiveness:
Effective Management: The selected organisation is handling different operation of
business based on management approach. It is a good way to manager performance of all staff
members. The manager of Landmark London is guiding to all workers in regard their work and
provide details about task of business. With the help of effective management lead to efficiency
of entity by focusing on the guidance. A manager will lead to take improved and effective
decision in order to improvement to achieve all set goals.
Effective Leadership: The term of effective leadership impact on the various skills and
abilities of staff members in order to handle task and operations effectively. In the context of
Landmark London company is using participative leadership approach for proper direction to
their followers. According to this approach all the tram members as well as leader take interest in
decision making procedure and according to that develop strong relationship among staff
members and supports to handling task by focusing on organisation values as well as ethics. The
effective leadership can help to motivate and coordination in between workers to present task
effectively.
5. Effectiveness of leadership and management behaviours on the impact of organisation's vision
and mission
Leadership and management of any business will direct influence on the success and also
on set vision and mission. Such as Landmark London is utilising different resources and abilities
to present all the task effectively. As a result it shows impact on improvement and growth of a
business. For this require to entity set effective strategies and approaches in order to handle
operation of enterprise effectively (Nieves and Segarra-Ciprés, 2015). There has been analysed
that leadership and management behaviours of business will lead to have influence on
achievement on business vision and mission. There are mentioned vision and mission of
Landmark London.
4
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Mission Statement: The mission of the hotel to enhance performance of staff members in
order to achieve all the goals and objectives on time. This mission supports business to
set good brand image at the market place.
Vision statement: The hotel believe in authorising of individual due to create friendly
and family environment for each guest who arrive in hotel. They truly believe in helping
people in helping individual and improving their journeys that become effective part of
company.
There are different behaviours of leadership and management that influence on the vision
and mission of business. All the details are mentioned below:
Management Behaviours: The manager of select organisation is liable for the processing
better and appropriate strategies that will lead to accomplish set objectives. The behaviour of
management will impact on the business profitability and impact on the efficiency of an
organisation. A manager of Landmark London is focusing of different operations to enhance
team spirit of staff members. There are applying different techniques to motivate staff member
and develop their skills in regard their roles.
Leadership Behaviours: The leaders of selected organisation are very supportive and
influencing people to do work for the business requirements. A leader have roles and liability to
enhance positive thinking in staff members. The behaviour of leadership of selected organisation
will lead to have impact on execution of staff member and improvement in their skills. Such as,
Landmark London through these behaviours get all the competitive advantages (Noe and et. al.,
2017).
6. Evaluate how managers and leaders can facilitate change using appropriate tools and model
It is required for an entity to apply amendments in business as per the necessities of
market. These changes are shown positive as well as negative impact on business function and
procedure. A manager and a leader of Landmark London plays all essential role in order to apply
all the changes in business.
Lewin's Change model
This model consist of three step that will support to selected business to maintain changes
in effective way. There are discussed three model in detailed manner: Unfreezing: It is a first stage in which a business is carry out awareness in regard of
changes in a business. In this step accept all the changes in business effectively.
5
order to achieve all the goals and objectives on time. This mission supports business to
set good brand image at the market place.
Vision statement: The hotel believe in authorising of individual due to create friendly
and family environment for each guest who arrive in hotel. They truly believe in helping
people in helping individual and improving their journeys that become effective part of
company.
There are different behaviours of leadership and management that influence on the vision
and mission of business. All the details are mentioned below:
Management Behaviours: The manager of select organisation is liable for the processing
better and appropriate strategies that will lead to accomplish set objectives. The behaviour of
management will impact on the business profitability and impact on the efficiency of an
organisation. A manager of Landmark London is focusing of different operations to enhance
team spirit of staff members. There are applying different techniques to motivate staff member
and develop their skills in regard their roles.
Leadership Behaviours: The leaders of selected organisation are very supportive and
influencing people to do work for the business requirements. A leader have roles and liability to
enhance positive thinking in staff members. The behaviour of leadership of selected organisation
will lead to have impact on execution of staff member and improvement in their skills. Such as,
Landmark London through these behaviours get all the competitive advantages (Noe and et. al.,
2017).
6. Evaluate how managers and leaders can facilitate change using appropriate tools and model
It is required for an entity to apply amendments in business as per the necessities of
market. These changes are shown positive as well as negative impact on business function and
procedure. A manager and a leader of Landmark London plays all essential role in order to apply
all the changes in business.
Lewin's Change model
This model consist of three step that will support to selected business to maintain changes
in effective way. There are discussed three model in detailed manner: Unfreezing: It is a first stage in which a business is carry out awareness in regard of
changes in a business. In this step accept all the changes in business effectively.
5
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Changing: There are applying all the changes that occur and it will impact on the
behaviour of staff members on their procedure and performance.
Refreezing: At the end in this stage concentrating on refreezing the modifications that
become reason of success of each staff member (Hamlin, 2016).
Manager and leaders in facilitating changes
Manager of Landmark London is discussing about the changes effectively which is lead
to information in staff members about the changes with some advantageous. The leaders are
encouraging staff members and accept all the changes as per the work then apply changes.
CONCLUSION
As per the above report it has been concluded that management and leadership both are
important terms of business that impact in positive manner and plays essential role to achieve
organisational goals and objectives. Motivation and team work is very important to complete
task on time and engage with employees in positive way. Along with management and
leadership make efforts in arranging effectiveness through ethics and value framework bu set up
vision and mission.
6
behaviour of staff members on their procedure and performance.
Refreezing: At the end in this stage concentrating on refreezing the modifications that
become reason of success of each staff member (Hamlin, 2016).
Manager and leaders in facilitating changes
Manager of Landmark London is discussing about the changes effectively which is lead
to information in staff members about the changes with some advantageous. The leaders are
encouraging staff members and accept all the changes as per the work then apply changes.
CONCLUSION
As per the above report it has been concluded that management and leadership both are
important terms of business that impact in positive manner and plays essential role to achieve
organisational goals and objectives. Motivation and team work is very important to complete
task on time and engage with employees in positive way. Along with management and
leadership make efforts in arranging effectiveness through ethics and value framework bu set up
vision and mission.
6

REFERENCES
Books and Journal
Hallinger, P. and Hammad, W., 2019. Knowledge production on educational leadership and
management in Arab societies: A systematic review of research. Educational
Management Administration & Leadership. 47(1). pp.20-36.
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit
organizations: Theory and practice. Oxford University Press, USA.
Leithwood, K., Harris, A. and Hopkins, D., 2020. Seven strong claims about successful school
leadership revisited. School Leadership & Management. 40(1). pp.5-22.
Davis, H. and Jones, S., 2014. The work of leadership in higher education management.Davis,
Edwards, G and et. al., 2015. Exploring power assumptions in the leadership and management
debate. Leadership & Organization Development Journal.
Hamlin, B., 2016. Evidence-based leadership and management development. In Gower
handbook of leadership and management development (pp. 223-246). Routledge.
Nieves, J. and Segarra-Ciprés, M., 2015. Management innovation in the hotel industry. Tourism
Management. 46. pp.51-58.
Noe, R. A. and et. al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
7
Books and Journal
Hallinger, P. and Hammad, W., 2019. Knowledge production on educational leadership and
management in Arab societies: A systematic review of research. Educational
Management Administration & Leadership. 47(1). pp.20-36.
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit
organizations: Theory and practice. Oxford University Press, USA.
Leithwood, K., Harris, A. and Hopkins, D., 2020. Seven strong claims about successful school
leadership revisited. School Leadership & Management. 40(1). pp.5-22.
Davis, H. and Jones, S., 2014. The work of leadership in higher education management.Davis,
Edwards, G and et. al., 2015. Exploring power assumptions in the leadership and management
debate. Leadership & Organization Development Journal.
Hamlin, B., 2016. Evidence-based leadership and management development. In Gower
handbook of leadership and management development (pp. 223-246). Routledge.
Nieves, J. and Segarra-Ciprés, M., 2015. Management innovation in the hotel industry. Tourism
Management. 46. pp.51-58.
Noe, R. A. and et. al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
7
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