This report analyzes leadership and people management practices within EasyJet, a low-cost airline. It explores the essential knowledge, skills, and behaviors of effective people managers, including decision-making, motivation, and communication skills. The report delves into leadership and management models, highlighting the use of transformational leadership and democratic management styles. It examines training and development programs, such as the instructional system development model and the 70:20:10 philosophy, to enhance employee skills. The report also discusses talent management strategies, including strategic employee planning and the AARRR model, to improve employee retention and productivity. The report emphasizes the importance of these practices in achieving organizational goals, improving service quality, and enhancing customer satisfaction within EasyJet. The report aims to provide insights on managing human resources effectively within the airline industry.
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