This report provides a comprehensive analysis of leadership and management principles within the context of United Parcel Service (UPS). It begins by examining the recruitment and selection process, including documentation, job descriptions, and the impact of legal, regulatory, and ethical considerations. The report then delves into the skills and attributes necessary for effective leadership, differentiating between leadership and management styles, and exploring strategies for motivating staff to achieve objectives. Furthermore, the report investigates the benefits of team working, the importance of teamwork from a leadership perspective, and the effectiveness of teams in attaining organizational goals. The assignment also covers planning and monitoring employee performance, identifying individual development needs, and evaluating the overall leadership and management processes within UPS, culminating in a conclusion that synthesizes the key findings and recommendations.