Introduction to Leadership and Management in Health Care Report

This report delves into the crucial role of leadership and management within the health and social care sector. It emphasizes the need for effective leadership to address challenges such as rising healthcare costs and physician shortages. The report highlights the importance of leadership in motivating healthcare workers and improving patient outcomes. It includes a case study of the Abertawe Bro Morgannwg University Health Board, examining incidents related to poor professional behavior, lack of leadership qualities, and inadequate training. The report discusses the management failures, focusing on issues of professionalism, leadership deficiencies, and the need for improved training and quality of care. Finally, the report concludes with recommendations for enhancing leadership and management practices to improve the quality of healthcare services and patient well-being. The report also stresses the importance of training and education to develop leaders and prepare nurses for future challenges.

Assignment on Leadership and Management in health care sector
Assignment on Leadership and Management in health care sector
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1Assignment on Leadership and Management in health care sector
Table of Contents
Summary.........................................................................................................................................................................1
1.1 Introduction...............................................................................................................................................................2
1. 2 Need for effective leadership and management.......................................................................................................3
2.1 The Incident and the Leadership management..................................................................................................3
2.1 The management at fault...........................................................................................................................................4
2.1.1 Professionalism..................................................................................................................................................5
2.1.2 Leadership..........................................................................................................................................................5
2.1.3 Training in medical care education....................................................................................................................5
2.1.4 Quality & safety of care.....................................................................................................................................5
3.1 Conclusion................................................................................................................................................................6
3.2 Recommendation......................................................................................................................................................6
Summary
Leadership together with management have proven to be of importance to the success of
health and social care organization. Moreover, this comes with challenges that the managers or

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the leaders encounter as they offer their services to the organizations hence there is a need to
come up with effective leadership and management. Leaders are charged with the responsibility
of advocating for various changes to ensure better services. They also face issues such as the
rising cost of healthcare and even the shortage of physicians in some of the hospitals. Leadership
with management boost the morale of the health and social workers and this has led to increased
output and performance of most health care and social care institutions.
1.1 Introduction
Leadership quality is about motivating individuals to work towards attaining a specific
goal. They bind some strategy by which the workers or the employees to attain the objectives a
company may require. Management involves coming up with strategies to ensure that the
employees are coordinated to ensure that the goals of the organization are satisfied. Effective
management together with leadership is an essential aspect that brings about changes at every
level of the healthcare organization and this ensures that the goals of every reform that was in
place are made possible within the healthcare organization (Kvist et al., 2019). Moreover, it is
considered to be spread across the various workforces within the healthcare organizations and
this brings about various changes (Delgado, and Mitchell, 2016). Moreover, there are several
benefits of leadership together with management within the healthcare and the social care
organizations and these are addressed in the report. Most of the healthcare and social care
organizations have embraced leadership and even management.

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1. 2 Need for effective leadership and management
Effective leadership and even management within healthcare and social care have
brought about various healthcare policy changes being advocated and most of these are meant to
offer healthcare coverage to the less fortunate like the poor in the society. Moreover, some of the
policies being advocated are meant to offer preventive care to the populations that are considered
to be at risk. Furthermore, some of the leaders have gone ahead to advocate for various changes
that are meant to ensure that healthcare delivery is made to a large group of people including the
population in far regions or those that lack quality medical services (Nicol, 2018). Therefore, it is
the responsibility of every manager or even leader to ensure that suitable reforms are met and
that the community gets to benefit from whatever reforms are advocated for by the leaders.
Furthermore, effective management plays a crucial role in ensuring that the doctors and the
nurses offer quality services to the patients who go to hospitals to seek medical care (Burke et
al., 2017).
Furthermore, the managers have to be certain that the budget is properly managed and
this ensures that the hospital offers the best services to its patients whenever there is need.
Moreover, a well-planned budget by the management will ensure that the planned activities by
health care or even the social care organizations are met and carried out (Plsek, 2018).
Leadership together with management have played a crucial role in boosting the morale of the
various health and even social workers and this has led to improved output and performance of
most health care and social care institutions.
2.1 The Incident and the Leadership management
Abertawe Bro Morgannwg University Health Board works for a population of
approximately 500,000 people. It has employed around 16,000 staffs, maximum are involved in
direct patient care. Four major hospitals are under the range of providing services to the patients.
The Princess of Wales Hospital in Bridgend is one among this. The Health Board works for
Wales and the South West of England whole provide services from a range of minor to major
operation to a range of community based services even at home, personal clinics.
The Princess of Wales Hospital was started in 1985 it is a district general hospital. The
hospital is on the outskirts of Bridgend town in South Wales. It provides acute services to more
than 160000 lacs of patient yearly. It not only provides medicine but also medicine and day

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services for in and out patients. The hospital is completely equipped with modern facilities.
There are over 5,500 registered nurses, with around 900 registered nurses at the Princess of
Wales Hospital from ABMU.
In an incident on May 2014 some of nurse staffs of the hospital were criticised for the
death of an elderly patient who was treated at the hospital. It was reported that the there had been
poor professional behaviour in the care of frail older people who dies due to it. The Healthcare
inspector carried out a mental health unit review in 2015 and found that it had insufficient staff
to carry on safe levels of care (Jackson et al., 2016).
A old age patient who was diabetic and also had some more health issues. Everything
was not recorded properly. The Fir contained inadequate recording of daily fluid intake. There
were no specific details of the care and treatment plan. A care strategy plan was also missing.
Due to lack of leadership qualities and mis-management police have already charged three
nurses. They are facing the charges of falsifying medical records and the wilful neglect of
vulnerable patients. The administration at Abertawe Bro Morgannwg University Health Board
(ABMU) tried their own policy check and after finding that almost seventeen nurses were
involved in malpractice they were suspended (Condon et al., 2018).
The hospital started to take its disciplinary action against those who were responsible for the
damage to the patient the reputation of the hospital.
2.1 The management at fault
The purpose of the Nursing measures is to introduce new legal duties on the NHS and
Local Authorities in Wales so that they can work together and in consultation with Nursing
policy. All the Measures taken are not targeted for any specific service provider but applies to
all. The test result of the management came out to be very strategic and specific. The ABMU has
to refocus the present health service and training of the nurses (Connolly, Jacobs, and Scott,
2018). They need to spend more on maintaining good health of the existing patients by training
the prevailing nurses at the hospital.
Existing policy and practice are signalling a move towards NHS system with a bigger
focus on the services in the community. It is important to refocus on strengthening the

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community services so that a better care of service can be provided (Smith, 2018). The some of
the duties of the ABMU focused on
2.1.1 Professionalism
 They found out that appropriate values of work and working policy was not clear
in most of the nurses and midwifery.
 Most of the associates lacked compassion, kindness and person-centeredness
health service mentality.
 Importance of employer-led supervision.
2.1.2 Leadership
 They lacked leadership qualities. Even when they knew something is wrong they
never raised their voices.
 To ensure nurses and midwives learn to voice at all levels of health care.
 Leadership training at operational and strategic level.
2.1.3 Training in medical care education
 It becomes important to develop trained nursing and midwifery workforce that is
fit for the Wales health system.
 To develop and introduce new roles and promote others at consultant level roles.
 To develop and invest in nurse and midwifery education system.
2.1.4 Quality & safety of care
 To promote activities that can minimise wastage, work variation and harm within
the health system.
 Set new policies and improve the old rules to enable everyone to provide high
quality, and safe service.
Some of the issues that the managers and leaders within the healthcare and social care
sector have faced is mostly a lack of management. They are only given training for the procedure
but the actual stage where they have to use their leadership qualities is completely missing in
many cases (Jones et al., 2018). According to research, it is evident that healthcare services are
distributed unevenly at countryside and place those are far from the cities. Moreover, this is set

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to lower the quality of services that are set to be offered in case the issue is not resolved.
Furthermore, there are the regulatory challenges that most managers have been facing and this
has led to an increase in the cases of unprofessional service provided by the nurses. Patients
within various countries need abundant leaders and even the staff to handle any kind of
situations.
There is the challenge of medicinal and technological advancement. There is a shortage
of physicians in some of the hospitals and this greatly affects the day to day running of the
hospital. Moreover, there is the challenge of education and even training in most healthcare and
social care institutions (Buchan et al., 2017). The various employees or even nurses may not be
aware of the current trends when it comes to offering medical care to the patients and this greatly
ruins the general medical services offered to the patients at one point. The nurses need to be
exposed to the best and reliable information currently to enable them to offer the bests services
within the hospital setting (Lewis, and Cunningham, 2016).
3.1 Conclusion
In conclusion, leadership and management are essential aspects in the healthcare and
social care environment and this is because they ensure achievement of the various objectives
that are set aside by various organizations. Hospitals have embraced leadership in the best way
possible and this has led to improved healthcare services within the hospital (Park, and Kim,
2019). Several social care organizations have been in a position to experience profits and better
services due to the improved management and leadership within those institutions.
3.2 Recommendation
There is a need for training and even education at various levels to develop leaders. As
discussed, it can only be possible by investing into it. The nurse should be prepared to take
charge and make correct decision. This not only saves the life of the patients but also them from
allegation. The job that they do is of very high priority for the state to make proper provision to
train the nurses quarterly and to also give them leadership roles so that they can develop in their
roles. They should also be prepared for the future challenges.

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Condon, L., Burford, S., Ghosal, R., Denning, B. and Rees, G., 2018. Prudent healthcare in
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