Leadership and Management Roles and Functions Analysis for Asda Report

This report provides a comprehensive analysis of leadership and management roles and functions, focusing on the British supermarket retailer Asda. The report begins by defining and comparing the roles of leaders and managers, highlighting their distinct characteristics and responsibilities. It then delves into leadership theories, including trait theory and management theory, evaluating their strengths and weaknesses within the Asda context. The report further explores the roles of leaders and managers in various situational contexts, such as crisis or conflict management and the introduction of new technology. The report also examines key approaches to operational management, emphasizing its importance in achieving business objectives and evaluating the efficiencies of leaders and managers. Finally, the report concludes by demonstrating the factors of business environment and its impact on operation management and decision making through leader and manager.

Management
and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Task 1...............................................................................................................................................1
P1. Interpret and define to compare the different roles and functions of leaders and mangers.. 1
M1. Analyse the comparison between role of leader and manager function that effectively
applying a range of theories and concept. .......................................................................................2
D1 Critically analyse and evaluate the different theories and approaches of leadership in given
context....................................................................................................................................3
Task 2...............................................................................................................................................4
P2. Discuss the role of leader and function of manger in different context of situation........4
P3. Analyse different theories of model of leadership.....................................................................6
M2. Examine the Strength and Weakness of leadership theories..........................................7
Task 3...............................................................................................................................................8
P4. Illustrate the key approaches to the operation management and the role of manager and
leader. ....................................................................................................................................8
P5. Briefly explains about the importance and value of operation management in accomplish
the business objectives...........................................................................................................9
M3. Evaluate how leaders and manger can evaluate their efficiencies of operational
management . .......................................................................................................................10
Task 4.............................................................................................................................................11
P6. Demonstrate the factor of business environment...........................................................11
M4. Different factor that affects the business environment................................................11
D2. Analyse the application of operation management and factor which would create impact
on business environment. ....................................................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

.......................................................................................................................................................13

INTRODUCTION
Management is the supportive aspect to manage the overall operational activities that
considered it for outcomes or non-profitable for organisation. It is essential at various level as per
the requirement which is useful in term of applicable of the production process regarding the
improvement of the company (Alcantara and Alves, 2016). All activities are controllable through
functions of management such as planning, organising, staffing, directing and controlling where
the company is optimising the profitability. Operation management is directed for the company
in order to manage the cost of commodities that is useful on the basis of company profitability.
In this report the company is to be taken is Asda Stores plc, it is a British supermarket
retailer in Leeds, West Yorkshire. It was establish in year of 1949 and expanded into overall into
1970s and 1980s as well as acquired Allied carpet. The annual revenue is around 21,666 million
pounds as with employees 1,65,000 are actively participate in overall branches of Asda Stores.
This report is covering the different role and characteristics of leader and manager, by using of
examples reflect the role of leader and function of manager in situational context (Battaïa and et.
al., 2018). To apply different leadership theories, discuss the main key approaches to operational
management along with role of leaders and manager (Chiu and Western Digital Technologies
Inc, 2016). Importance of operation management to accomplish the objectives, to examine the
business environmental which impacts upon the operation management and decision making
through leader and manager.
MAIN BODY.
Task 1.
P1. Interpret and define to compare the different roles and functions of leaders and mangers.
Introduction of Leadership and Management.
Leadership: It is the factor of accomplishment of a goal through the direction of human
supporter. It is an art of motivating aspect where a group of people to act towards accomplish
common objectives. Effective leader are those who design the structure with their proper ideas in
original along with effective communicate to engage them towards their task and according to
this leaders can make the other act as their style.
1

Management: This is a concept that depicts to coordinate and administration in task to
accomplish the objectives. The activities of administration is involve the setting of organisational
strategy the effort to the staff where they accomplish the objectives through the application of
available resources (Correa-Florez and et. al, 2018). To handle the task related activities through
planning, directing, organising and controlling to flexible accomplish the objectives. Manager is
individual person who is responsible for managing or supervising for motivating employees
towards their organisational goal that enhance the progress of an organisation.
Roles of leaders and manager:
A Leader can appointed a effective leader developer who is undertaken the responsibility
of team to improve their internal abilities such as skills and knowledge with management and
employees as prominently deal with their various matter of employees where they attain their
goals and objectives. In Asda company, their leader design the training structure and hire a
experienced leader who guide and motivate to employees for their aims (Gholizadeh and et. al,
2019). Meanwhile, role of manager are determine as they enhance to provide the resources that
create an impact the operational conditions of company. To making policies and assigned the
work to the people who are working in Asda Stores where this responsibility is undertaken by
manager.
Characteristics of leader and managers:
Leaders are to be more focus and recognise the enhancement of people and managers
who are more subjective for the success. Furthermore, managers are those individual personality
whose influence is effective and having the power to taken decision that undertaking to the
controlling and directive by implies high performing in nature (Hitka and et. al., 2018). Leaders
of Asda they considered towards the employees performance as well as their objective while
managers are forms policies and motivate to the employees for the goals.
M1. Analyse the comparison between role of leader and manager function that
effectively applying a range of theories and concept.
Basic Leaders Managers
Role A leader is having tend to be
charismatic personality where
Mangers are always been
considered as influence
2

they carry positive attitude
with focuses to ensures the
people which they are around
that makes them understand to
embrace it. As in Asda, their
leader make assure about the
employees must having
positive influence as in
personality. In fact, they
increase the morale of Asda
employee.
oriented themselves and to
others. To assign and instruct
employees towards their duties
where people are either agree
and measure their overall
vision to encourage to
employees to work together in
a unit to reach towards to the
vision. The manager of Asda
allows to the positive direction
as their motive to provide
essential information which
helps to lead them towards
success or goals.
Functions They are the one who initiate
to implies some changes to
making expect for gaining
favourable outcomes
(Johnstone, 2016). As in Asda
Stores, the leader use to
motivate to the subordinate to
adapting the changes along
with aware about it.
The manager of Asda, that
helps to develop prominent
policies with an effective
strategies in terms of
introducing the changes which
supportive to the company
development
D1 Critically analyse and evaluate the different theories and approaches of leadership in given
context.
Leadership Theory: This theory comprises about the set of traits that tend to reflect that helps to
individual for becoming a good leader. There is one of the leadership theory that elaborates in
perspective of Asda Stores such as:
3

Trait Theory: In this theory it defines the use of predict the effective leadership that
enhance the quality into individual leader that reflects different trait and attributes. In scenario of
Asda, it is generally highlight the characteristics which helps to differentiate to those potential
leader that determine the leading effectively.
Advantages: it helps to identifies the categories of better behaviour mapping in different
situations and tend to give favour the predictable outcomes.
Disadvantages: As there is bound to be subjective evaluation as in determining the good
and successful leader.
Management Theory: According to this theory, It is helps to measure the specific supervisor
who implies their own strategy that leads towards the goal and to accomplish it successfully with
higher performance competency (Karangelos and Wehenkel, 2016). Within the Asda Stores, they
follows the
Scientific Management Theory, as it helps to study the performances of an individual. It
helps to increase the productivity of team and individual that provides by the leader and manager
effectively.
Advantages: Through Scientific theory of management helps to improve the efficiency
by providing the valuable instruction related with the better productivity in the workplace.
Disadvantages: It flows on the single process of plan as well as manger of company need
high level of patience to control the managerial activities.
Task 2.
P2. Discuss the role of leader and function of manger in different context of situation.
As there is various type of situation in different manner where the problem are operates
and function of leader and manager presumes to working in all complicated situation that helps
to converted into easier one. According to this the ability of specific business attain the high
level of competitive advantages from aggressive marketplace. Thus, better potential attain within
limited period of time (Loucks and Van Beek, 2017). In following there is different role and
function of leader as well as manager on the basis of different situation is defined below:
Scenario 1: Crises or Conflict management:
4

As per this situation where management of company performs the task for fixed the
customised in each other mates. The forming of conflicts is generates through not having
comfortable with other ones to enhance to work, grievances or not having better relation with
manager that impact on the performance in negative manner (Ma and et. al., 2016). To resolve
the conflicts the leader and manger of Asda plays different role and function as:
Role of leader:
 In conflict management situation, the leader uses the leadership skills or styles to control
and manage the situation as well as to instruct the employees about how to reduces the
crises or conflicts as it create a negative impact on productivity.
 An effective leader would measure the essential key factor that presented the business
operation which can influence in negative way.
 To segregated in better way of accountability which helps to improve the decision
making and solving the issues to make it improved in positive way.
Function of Manager:
 The Asda Stores manager they usually collects the necessity information, where it helps
to improve the new strategic framework along with effective planing as well as to implies
the action.
 To consult or discuss with employees before implement the decision for exploring the
suggestions.
 Through better communication factor can helps to the manager of Asda, where they can
easily deliver the important to other in premises.
Scenario 2. Introduce new technology:
In the scenario of introducing new technologies in organisation, they need to adapt new
changes as well before implementation it is must required of proper research and development
conducts through company's manager (Manzini and et. al., 2018). As this investigation help to
giving an idea that the resources which are going to be implement would provide an positive
impact. In Asda, this type of situation could arrive where might be employees get disappointment
and where leaders and manager of Asda tries to convince about the benefits of the resources that
is elaborated below:
Role of leaders:
5

 To introducing new technology as in terms of resources, the Asda Company leaders need
to make proper understand to employees about the technology utilisation, positive
benefits of the resources that helps to improve their productivity.
 By design the optimum plan for enhancing the training session to gaining the innovative
skills and knowledges, where the leader of Asda Stores will provide the training through
employees will get to learn and assort that technology for their performance betterment.
Functions of Manager:
 The manger of Asda evaluate and form the new policies and guidelines for new
resources or technology, where employees and superiors need to follow those terms and
conditions at the time of utilisation of work with the resources (Miki and Natsumed,
2017).
 Through systematic organise of training program with discussion among with
employees about the new technology to getting assort the information to making the
working environment effective.
P3. Analyse different theories of model of leadership.
The formation of leadership is an effective practise that depicts about the motivating and
inspiring to the influencing of individual and group of people towards attaining the goal
(Mohammed and et. al., 2019). In terms of business the relation with leadership is helps to
examine the performance with different skills of employees where they can develop the skills.
Leadership the consists various theories that derives to the situation of Asda Stores plc. There is
three main leadership theories are as follows:
Situational Leadership: In this leadership style, it refers to when the leader or manager
in organisation make manage the individual leader style where people used to follow that
through high influence (Niinomi and et. Al, 2017). In the situation of Asda Stores plc, the leaders
utilise this style to manage the diverse situation on the basis of requirement. Situational
leadership consists refers three main factors which plays a huge role in Asda Plc are as explains
below: Telling: In this factor a effective leader presumes their work as under optimum decision
making structure along with communication skills.
6

 Selling: This style basically derives for the leader perspective where they use to sell or
distribute their creative ideas and opinions to followers, where they can proper utilise it
and accomplish their goals.
 Participating: according to this form of leadership style, the works of leader inspire and
motivate to other where it enhance to increase the individual competency power.
System leadership: According to this leadership theory, it defines about the skills and
capacities that any individual or organisation which can uses to support the process of particular
system level changes (Nunna and et. al., 2016). Through this leadership, in organisation every
trait of employee share their thoughts and suggestion as in productive mannerism. As per the
consideration of Asda, Leader capability to manage more values to relate with the work
attributes.
Contingency Leadership: In this leadership theory, it emphasis about to more different
concept of approach which states the success of leader and their attitude which highlight that
they are not dependable of other abilities (Oti and et. al, 2016). Contingency Leadership derives
that The way of working that has been selected by an organisation in order to process their
working style in form of systematic manner, if company doesn't able to maintain culture than its
hard them to process working in compliance oriented manner different personalities is having
different type of skills and other attributes which they approach their own work to execute in
successful manner. In Asda Stores, their leader's provide their style to flexibility as they can
manage their work structure and procedure that leads the objectives.
Through above analysation of different leadership theories, the most prominent theory
uses to follow and applicable by Asda leader is Contingency Leadership, where their leader use
this theory to instruct the employees on the basis of their own procedure that understands and
helpful to the employees.
M2. Examine the Strength and Weakness of leadership theories.
Leadership Styles STRENGTH WEAKNESS
Situational leadership In this leadership styles it
reduces overall conflicts that
There is no surety of
favourable outcomes in long
7

come across in employee
performances.
As per organisation point of
view, it is the most prominent
leadership style, where Asda
leader helps to pursue their
business activities in effective
manner.
term perspective.
In perspective of Asda, this is
very hard to gathered the
information as to form a
decision making get influence
where it consume more time
(Razik and et. al., 2018).
System leadership The individual employees can
evaluate their performances as
per their results.
It prevails more confusion and
generates many challenges
where they all are inter
dependent each other.
Contingency leadership This leadership theory is more
dynamic as it support to
control the situation by
enhancing changes.
For Asda, their manager and
leader this theory helps to
form an effective decision
making skills (Ruan and et.
al., 2019).
This leadership theory is very
hard to implies in practical
situation.
For Asda manager perspective,
this leadership is very hard to
mange where it optimise many
alternatives which creates
doubts and queries.
Task 3.
P4. Illustrate the key approaches to the operation management and the role of manager and
leader.
As the organisation is faces many difficulties in different complex situation as it based on
operation management and its approaches which it uses to manages all the different activities in
systematic manner. It has both negative and positive implication for Asda and the business is
having to implement of changes is explained below as:
8

Six Sigma: In this approach it helps to focus to the better concern is maintain by which
the complexities is eliminates the overall production efficiency to improvised in systematic way.
The Asda plc, the role of their leader would be to consult the issues and improve the employees
attributes with other internal capabilities, as they making to prepare to focuses on those factor
that help to develop the decision making skills (Thomas, Deblecker and Ioakimidis, 2018). The
manager of Asda would scrutinize the information and form the policies where employees need
to abide the protocol to maintain the work discipline. In Asda the leader role would be to
improve the employees decision making skills and interpersonal skills that increase the
capabilities, manager will form policies and motivate the manpower to approach the task
effectively.
Total Quality of Management: This approach is a continuous process to identifying the
lacking or errors that need to reduces for systematic manufacturing and better to applicable the
optimum supply chain management. In this approach their main objective to correct the flaws,
improve the product quality as well as to provide the effective employees through training and
development program. On the company perspective of Asda , the role of leader is to provide
good amount of attributes that helps to improve employees efficiency and provide better
sustainability. Therefore, manger would allocate optimum resources where employees can utilise
and fulfil their working requirement.
Lean principle: Through this approach of principle operation management is considered
to eliminates the unwanted wastages through which overall wastage where overall cost is get
minimised at the time of production. As in Asda Plc, for using this approach is implement
through several cost reduction to generates the level of customer satisfaction (Miki and
Natsumeda, 2017). The role of leader is to giving suggestion or advise about how to make
decision to save the cost and time while, manager will uses this principle to attain the outcomes
where they could uses optimum resources by minimise the wastage material of profit.
P5. Briefly explains about the importance and value of operation management in accomplish the
business objectives.
Operation management is a concept of administration of business practise that support to
create the highest level of efficiency that ensures the possibility within an organisation. It is
concerned with converting material and labour into product and services that makes the profit
maximisation. There is effective system of operation management in Asda Plc production
9