Tesco: Management Styles, Leadership and Skills Report

This report provides a detailed analysis of management principles and practices, using Tesco as a case study. It covers various management styles, including autocratic, democratic, and laissez-faire, and explores leadership characteristics such as interpersonal and communication skills. The report examines effective communication processes, organizational culture, and change management. It also includes self-evaluation using SWOT analysis and the development of potential through SMART goals. Furthermore, the report discusses management skills performance and how to lead and motivate a team to achieve desired goals, including justifying management decisions. The report concludes with a discussion of managerial and personal skills to support career development and a personal career development plan. The report is a comprehensive overview of management concepts and their application in a real-world business context.

MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Description on management and comparison of management styles...................................1
1. Define the term management..................................................................................................1
2. Comparison between various management styles. .................................................................1
1.2 Description on the leadership characteristics. ......................................................................2
1.3 Description on the process of effective communication.......................................................3
1.4 Description on organization culture and change...................................................................4
TASK 2 ...........................................................................................................................................4
2.1 Define management skills performance. ..............................................................................4
2.2 self evaluation with the help of SWOT. ...............................................................................4
2.3 To develop own potential with the help of SMART. ...........................................................5
TASK 3............................................................................................................................................5
3.1 Lead and motivate the team to achieve the desire goals.......................................................5
3.2 Justify the management decision. ........................................................................................5
TASK 4............................................................................................................................................6
4.1 Description on managerial and personal skills to support career development. ..................6
4.2 Personal career development plan.........................................................................................6
CONCLUSION................................................................................................................................7

INTRODUCTION
The management is the art of getting things done through other. Without managerial
function the firm is not able to undertake business activities effectively. The present assignment
is based on the activities of Tesco. The report will cover the following activities as are autocratic,
democratic, Laissez faire and other kind of management style and characteristics of leader order
to enhancing the knowledge about the manager things. The main objective in this relation to
review the potentials' aspect of manager. With the help of this the managers of the firm can
undertake the business activities in the expertise manner.
TASK 1
1.1 Description on management and comparison of management styles.
1. Define the term management.
Management- The term management is the process of dealing with or controlling people
or things in the organization. It is very helpful in order to accomplishing the certain goals of the
business enterprise. The management is the process which is made up of following activities as
are handling, directing and controlling the function of business enterprise so that firm can able to
undertake the process of firm in expertise mode. The management of Tesco is very flexible as
there are various number of employees who are working together in order to achieve the
particular aim of the enterprise. The authority is one of the management principles it works in
relation to get things done in the organisation. The management has the authority to give the
order to their employees so that they are able to conduct the operation of the firm in the effective
manner. As per the Henri Fayol, the power and authority function is giving the right to the
subordinates. The authority is need to be given in order to undertake the process of the firm.
There is need be balance between the authority as well responsibility. With the help of this the
employees to the enterprise can perform its business activities in the well and effective manner.
2. Comparison between various management styles.
There are various management styles which are very important for the leader the business
enterprise so that they can undertake the activities of firm in effective manner. These are defined
in the following manner as are-
Autocratic style- under this style the managers makes the decision on the basis of the
unilaterally. This kind of decision can reflect the opinions and manager personality in order to
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carry the activities of the firm effectively. There are two types of autocratic style of leader as are
direct dictator make the decision on the unilaterally manner and close supervise subordinates
liberal dictator make the decision unilaterally but in this the attitudes of subordinates carrying out
the activities which has given. This kind of the management style is helpful in relation to
performing the task of the organization in the effective and efficient mode. These kinds of the
leader typically makes the choice which is based on the activities are as ideas and judgement.
This is helpful in relation to accomplishing the desire aim of the enterprise.
Democratic- under this the manager allows employees to take their involvement in the process
of decision making. The process of communication is widespread in both of the directions. This
kind do style is need to be adopt when in the firm complex decision are need to be made. These
kinds of leader can be known as the participative leader or shared leader to the firm. In this the
number of the group takes the participative role in decision making process.
Laissez faire- This is the kind of delegative leadership style. This is the stile which works as to
hand off and allow group members to make the particular decision in the enterprise. In this
leader works as to allow the group member to take the important decision of the organisation.
Directive- the primary objectives of this style is to have immediate compliance from employees.
This kind of leader can closely control the employees of the firm.
1.2 Description on the leadership characteristics.
The leader is the person who works as to lead business activities in efficient mode. The
characteristics of leadership are defined in following manner as are-
Interpersonal skills- The interpersonal skills are those skills which are used by the leader to
make the interaction with others in properly manner. This is the ability to communicate well with
the other individual in the firm. With the help of providing the training facilities the interpersonal
skills of the person can be developed. For example- The staff of hotel Hilton are providing
effective training facility with the help of which the employees of the firm are able to make the
proper interaction. The receptionist need to make better interaction with customer of their hotel
this will be helpful to have increment in the customer retention rate.
Communication skills- The communication skills plays the greater role in relation to
communicates to the variety of people with the help of eye contact. This is helpful in order to
covey the information in effective and efficient manner. With the help of this the information can
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be shared effectively. For example- The staff of the hotel need to take initiatives in which they
need to make proper communication with all individual so that effective flow of information can
be facilitated. This function will be helpful in order to make proper flow of the communication.
Creativity skill- The term creativity is perceived by ability to do anything in the art manner.
This ability is helpful in relation to use of the talent to draw the imaginations. This is the method
which encourage the creative actions. With the help of this there can be possibility in relation to
turning imaginative ideas into reality.
1.3 Description on the process of effective communication.
The communication is the process which is helpful in relation to share the ideas between
the individuals to the firm. This is defined in following manner as are-
Communication processes Explanation and Example
Verbal
The sharing of information between the individuals with the
help of using of speech.
For example- interaction with the help of shaking hands,
patting back etc.
Written
This is referred to any type of communication which involves
any types of message with the use of written word.
For example- with the help of texting etc.
Non-verbal The term non verbal communication refer as to do something
with the help of pitch, speed, tone, volume of voice and body
postures etc. This term is refereed as the Non verbal
communication.
For example- The facial expression, gestures etc.
State And Explain Three (3) Barriers To
Effective Communication
1). Psychological barrier- The communicator will influence with the process of message
that is sent, received and perceived.
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2). Semantic barrier- There is always the possibility of having misunderstanding between
the sender of the message and wrong meaning to it. This is inclusive of the various kind
of barriers as are badly expressed, symbols and faulty translation.
3).
Organisation barrier- sometime the structure of the organisation affects the capabilities
of employees. The common type of organisational hindrances as are- rules and
regulation. Complexity in organisational structure etc.
Own management skills performance depend upon the understanding and vision that is looked
towards goal. Planning must be planned throughout and it must be applied to the actions .
Always try to get feedback of planned and performed actions. Criticism should be ignored and
forward step must be taken instead of looking back. Discussion must be done with colleges and
employees.
1.4 Description on organization culture and change.
With the help of having changes in the culture of the firm is able to earn the large amount
of profitability and productivity. In this term, organization culture may be inclusive of differed
factors as are values, preferences, demand and assumptions. ON the other hand the culture is
need to be manager in order to have effective attraction, selection and attrition between the
cultures so that activities can be handles. Following are the elements to analyze the
organizational culture :
 Innovations and risk taking decisions should be taken.
 Attention to the details should be given including precision analysis.
 The team work should be organized around team instead of individual.
 The stability in growth of company emphasize the organizational activities.
 The organization must be result oriented where management should focus on the results
or outcomes with the help of technologies and processes.
TASK 2
2.1 Define management skills performance.
Skill Your practical example and performance level
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Management skills, 1. Timely finish up of work.
2. Better and effectuate management
Leadership skills, 1. Proper guidelines
2 providing timely assistance.
Interpersonal and, 1. Self confidence will help to achieve task.
2. Straightforwardness.
Communication skills 1. Helps to mitigate inter conflicts between parties.
2. It is need to be improved in terms to avoid negative things.
2.2 self evaluation with the help of SWOT.
With the help of SWOT analysis the firm can able to evaluate the strength, weakness,
opportunities and threats. This can be done in the following manner as are-
Strength-
1. My communication skill is very strong as I am able to make better interaction with
others.
2. With the help of strong communication skill the information sharing system can be
improved.
Weakness-
1. I always hesitate to make communication with the senior authorities.
2. The one of the major lacking pint about me is relates to practical knowledge.
3. I am very calm person so that other individual in the firm take this thing wrongly.
Opportunities-
1. The firm is providing the training facility which is helpful for me to cope with the
technological advancement in the firm.
2. This is helpful for me to develop the core strength so that I can undertake the business
activities effectively.
Threats-
1. My biggest drawback is in relation to the practical knowledge of mine. This is bringing
inefficient performance.
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2.3 To develop own potential with the help of SMART.
This is one of the effective tool in order to measure the performance of business
enterprise. This is defined in following manner as are-
Specific- I want to enhance my practical knowledge so that I can undertake the activities of the
firm in effective manner. With the help of this I can build my career and lead successful team.
Measurable- I will join the training programme of one year so that my practical skill can be
developed.
Achievable- with the help of developing the practical skill of mine will be helpful to undertake
the activities of business in the smooth manner. This will be helpful to achieve the desire goals.
Relevant- I will join the training in each weekend so that I can better lean the new things without
any issue.
Time bound- To develop the own potentials by enhancing the practical skill, this course will be
accomplished in the period of 6 months. With the help of smaller goals the firm is able to
achieve the final objectives.
TASK 3
3.1 Lead and motivate the team to achieve the desire goals.
It is important to motivate the person to perform their business activities in the well and
effective manner. By encouraging the person in the right direction the person is able to undertake
the process of firm in the effective manner. The team need to be lead in appropriate mode so that
all person can undertake their business activities appropriately. With the help of better leading
the activities the organization is able to deal various kinds of complexity. By motivating the team
to perform their best will bring the desired result in the enterprise. Specific goal should be set up
within a period of time. The goals which are set must have meaningful decisions and steps. It is
not easy to set any goal, goal should be selected according to the situation and condition so that it
can be achieved easily. The most important is the evaluation of process and outcomes related to
goals so that it can be achieved in time.
3.2 Justify the management decision.
It is curtail terms to take the decision so that firm can undertake its activities effective.
Without proper decision organization is not able to perform its task. IN addition to this business
decision making will be inclusive of things as are designing, building and managing the things
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with the help of which proper decision can be taken. Under this it can be states that it is simple
and effective component in term to managing the success of enterprise. The term decision
making in management is useful in relation to make interaction customers, supplier and
employees.
 Compare the different management styles- The management styles must be compared
according to the market new strategies and styles. Main thing is included in this are the
qualities and services of the products are being offered market by different organisations.
 Leadership in organization- A manager must have good leadership qualities so that he
can boost the employees and make them always ready ti accept new changes for
betterment of company.
 Communication process-Communication process include Email, meetings, written
massages. These should be used in a very effective way to communicate.
 Organization culture – It is very important to analyze the place where an organization is
being run because this effects the professional style and productivity of the company.
TASK 4
4.1 Description on managerial and personal skills to support career development.
With the help of bringing development in the managerial and development skill the team
is able to perform its activities effectively. In order to have career development it is essential to
bring development managerial as well personal skills to the individual. In the core skills of the
person which is based on technical, human and conceptual skill.
Managerial skills- The personal skill is one of the effective method in order to undertake the
activities of the firm in well and effective manner. These kinds of skill are dependent on the core
things as are technical, human and conceptual skill. These kinds of skill are helpful to perform
the particular kind of job in the business enterprise. The human skill works as to perform the
activities of the firm, the conceptual skills refers to allow manager to visualize entire
organizational activity. Technical skill will help to technically manage the things in the effective
manner.
Personal skill- the term skill can be known as ability to do something effective. The personal
skill among the person can be developed with the help of direct experiences and training. With
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the help of personal skill the strength of the person can be enhanced. This kind of function are
helpful in order to have career development.
4.2 Personal career development plan.
LEARNING
OBJECTIV
E/GOAL
CURRENT
PROFICIENC
Y
TARGET
PROFICIEN
CY
DEVELOPME
NT
OPPORTUNI
TIES
CRITERIA FOR
JUDGING
SUCCESS
TIME
SCAL
E
EVIDENC
E
1
To bring
developme
nt in
listening
skills
2 5
Workshops
In this there
can be given
consideration to
other people
views while
analyzing the
financial and
other aspects
of organization
2
month
Feedback
from
employee
to the firm
2
To develop
leadership
skills
2 5
Seminars
With the help of
effectively lead
a group of 3-4
people
3
month
s
Completio
n of
group tas
on time
3 To develop
teamwork
skills
2 5 Teamwork
and
Seminars
It is essential to
undertake the
activities in
coordination
3
month
s
To confli
the issues
8

with a group of
more than 4
people
CONCLUSION
Based on the above report it can be concluded that with the help of determining the
potentials' aspect of manager. The present assignment is based on the activities like to have
effective personal and managerial development of individuals to process career development.
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REFERENCES
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Holweg, M., Davies, J., De Meyer, A. and Schmenner, R., 2018. Process Theory: The Principles
of Operations Management. Oxford University Press.
Bernardo, M., Gotzamani, K., Vouzas, F. and Casadesus, M., 2018. A qualitative study on
integrated management systems in a non-leading country in certifications. Total Quality
Management & Business Excellence. 29(3-4). pp.453-480.
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