Analysis of Leadership and Management in Allia's Residential Home Care
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This report provides a comprehensive analysis of leadership and management practices within Allia's residential home care. It begins by exploring relevant theories and policies, including charismatic leadership and management by objectives, emphasizing their application in enhancing the quality of care. The report then delves into the principles of care and compassion, highlighting their importance in providing high-quality healthcare facilities for the elderly residents. Furthermore, the analysis section focuses on the successful adoption of staff practices through McKinsey's 7S model, illustrating how the model can improve staff performance and morale. The report also examines the impact of different cultures and education levels among staff members, proposing solutions for fostering equality and diversity. Finally, it explores the implementation of Handy's organizational culture model to improve the residential home care culture, concluding with a summary of the key findings and recommendations. The report emphasizes the need for continuous improvement in leadership and management to ensure optimal care and well-being for residents.

Leadership and Management
in Health and Social Care
in Health and Social Care
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Table of Contents
INTRODUCTION...........................................................................................................................1
Theories, Policies and Research..................................................................................................1
Principle of Care and Compassion..............................................................................................2
Analysis Successfully to adopt the staff practices......................................................................3
Different culture and education level for staff members............................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
INTRODUCTION...........................................................................................................................1
Theories, Policies and Research..................................................................................................1
Principle of Care and Compassion..............................................................................................2
Analysis Successfully to adopt the staff practices......................................................................3
Different culture and education level for staff members............................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Residential home care refers to protection given to elder people or children who stay in a
residential placing rather than living in their own homes. Thus, there are various residential care
alternatives to be had, relying on the wishes of the people (Percy-Smith, and Dalrymple, 2018).
Further, this report will highlight the theories and policies to be taken by Allia in order to
improve the quality standard of its residential home care. On the flip side, the project will also
frame the staff practices that are undertaken by Allia based on Mckinsey's 7S and along with it
also comments on the improvement of residential culture with the help of Handy's model of
culture.
Theories, Policies and Research
However, from the case study we get to know that Allia's residential care home haven't managed
properly by its staff member, thus, keeping in mind the condition of residential house Allia
should undertake Charismatic leadership as this style will help Allia to inspire its staff members
to get things carried out or enhance the way sure matters are carried out (Cherry, and Jacob,
2016). She can attract employees in with their manner of speaking, language usage, gestures, and
facial expressions (What is Charismatic Leadership?.2017). She can recognize the center of
different personnel emotions, thus, can appeal to their member's feelings to work toward the
more correct actions and request them to work with liveliness, energy and an incomparable
method.
On the other hand, Allia can adopt management by objective theory where she can
balance the organizational objective of enhancing good quality with the objective of an
employee. Thus, Allia can evaluate how staff members or branch is doing relative to their
objectives and apply consciousness and resources to the shortfalls. Through Management By
Objectives (MBO) Allia can improve productiveness and personnel engagement, via setting clear
and shared objectives (Knott, and Scragg.2016).
Along with Management by Objective, Allia should follow certain policies regarding the
heath care of the elder people living in residential house like she should plan, manage, and
oversee the health facilities available to elder people of her residential home, as well as the
alternative contributors of the workforce who work there. Thus, these facilities plays an
important position in ensuring that elder people are receiving excessive quality and moral
treatment.
1
Residential home care refers to protection given to elder people or children who stay in a
residential placing rather than living in their own homes. Thus, there are various residential care
alternatives to be had, relying on the wishes of the people (Percy-Smith, and Dalrymple, 2018).
Further, this report will highlight the theories and policies to be taken by Allia in order to
improve the quality standard of its residential home care. On the flip side, the project will also
frame the staff practices that are undertaken by Allia based on Mckinsey's 7S and along with it
also comments on the improvement of residential culture with the help of Handy's model of
culture.
Theories, Policies and Research
However, from the case study we get to know that Allia's residential care home haven't managed
properly by its staff member, thus, keeping in mind the condition of residential house Allia
should undertake Charismatic leadership as this style will help Allia to inspire its staff members
to get things carried out or enhance the way sure matters are carried out (Cherry, and Jacob,
2016). She can attract employees in with their manner of speaking, language usage, gestures, and
facial expressions (What is Charismatic Leadership?.2017). She can recognize the center of
different personnel emotions, thus, can appeal to their member's feelings to work toward the
more correct actions and request them to work with liveliness, energy and an incomparable
method.
On the other hand, Allia can adopt management by objective theory where she can
balance the organizational objective of enhancing good quality with the objective of an
employee. Thus, Allia can evaluate how staff members or branch is doing relative to their
objectives and apply consciousness and resources to the shortfalls. Through Management By
Objectives (MBO) Allia can improve productiveness and personnel engagement, via setting clear
and shared objectives (Knott, and Scragg.2016).
Along with Management by Objective, Allia should follow certain policies regarding the
heath care of the elder people living in residential house like she should plan, manage, and
oversee the health facilities available to elder people of her residential home, as well as the
alternative contributors of the workforce who work there. Thus, these facilities plays an
important position in ensuring that elder people are receiving excessive quality and moral
treatment.
1

Further, Allia should use clinical technology which can be less costly, possible and culturally
ideal to the elders of residential home and thus, by integrating the maximum technology into
their daily work make certain the efficient supply of services.
Moreover, Governments, and corporations are equally important in promoting the health and
self-reliance of groups. Thus, Allia should works in partnership with government authorities to
expand offerings that meet the specific desires of elder people.
According Ottawa Charter, their should be the conditions for quality health care facilities like
harmony, protection, training, meals, sustainable resources, social justice and equity.
According to Dalrymple, J, Residential home care should supplying care that helps make every
day as complete of meaning and hope as possible for elder people living within that home.
As a registered charity and non-profit company, they should make the positive changes in the
lives of people. And thus, they should be dedicated towards supporting elder people to live their
in the best possible way.
Principle of Care and Compassion
In order to meet the quality standard and health care facilities for elder people of residential
home care, Allia should follow certain principles through which they can provide the best health
care facilities to elder people:
Care should be the center of focus for Allia's residential house, thus, the care they supply
serve the man or woman person and improves their health completely. Further, health care group
of workers should deal with everyone with dignity and humanity by understanding their
individual desires, show compassion and sensitivity, and provide care in a manner that respects
all the members equally (Barr,and Dowding.2019).
Health care group of personnel manipulate threat, are alert about the risks, and help to
maintain every person safe within the places they acquire fitness care.
Further, health care workers should have advanced expertise and competencies, and use
these with intelligence, insight and know-how consistent with the desires of every elder person
irrespective of their gender in their care.
Allia should follow the precept of protection wherein health care assistants ought to
maintain elders free from injuries including burns and harm. They need to make certain that
sufferers do no longer harm themselves, which includes not taking proper care facility and
2
ideal to the elders of residential home and thus, by integrating the maximum technology into
their daily work make certain the efficient supply of services.
Moreover, Governments, and corporations are equally important in promoting the health and
self-reliance of groups. Thus, Allia should works in partnership with government authorities to
expand offerings that meet the specific desires of elder people.
According Ottawa Charter, their should be the conditions for quality health care facilities like
harmony, protection, training, meals, sustainable resources, social justice and equity.
According to Dalrymple, J, Residential home care should supplying care that helps make every
day as complete of meaning and hope as possible for elder people living within that home.
As a registered charity and non-profit company, they should make the positive changes in the
lives of people. And thus, they should be dedicated towards supporting elder people to live their
in the best possible way.
Principle of Care and Compassion
In order to meet the quality standard and health care facilities for elder people of residential
home care, Allia should follow certain principles through which they can provide the best health
care facilities to elder people:
Care should be the center of focus for Allia's residential house, thus, the care they supply
serve the man or woman person and improves their health completely. Further, health care group
of workers should deal with everyone with dignity and humanity by understanding their
individual desires, show compassion and sensitivity, and provide care in a manner that respects
all the members equally (Barr,and Dowding.2019).
Health care group of personnel manipulate threat, are alert about the risks, and help to
maintain every person safe within the places they acquire fitness care.
Further, health care workers should have advanced expertise and competencies, and use
these with intelligence, insight and know-how consistent with the desires of every elder person
irrespective of their gender in their care.
Allia should follow the precept of protection wherein health care assistants ought to
maintain elders free from injuries including burns and harm. They need to make certain that
sufferers do no longer harm themselves, which includes not taking proper care facility and
2
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inflicting harm to themselves or others. Additionally, they should hold patients safe by way of
always washing their hands very well and taking measures to save them from infections.
The next principle she should follow is communication, thus by talking and listening to
elder patients is a huge a part of a health care process. The assistants must communicate each day
with their patients and involve the patients in their own health care decisions.
Moreover, in residential home care many people are lives in shared lodging. Thus, health
care assistants should no longer talk about sufferers private subjects with others.
Allia should follow the principle of independence as elder patients may additionally start
to sense helpless while nurse assistants and other fitness care individuals are caring for their day
by day wishes. Thus, Health care assistants should inspire elders to take care of themselves and
should try to stay as physically and mentally healthful as their conditions permit a good way to
save themselves from any health disability (Read, and Laschinger, 2015).
Analysis Successfully to adopt the staff practices
In order to manage the staff Allia should undertake the practices through which she can manage
the staff properly, thus, Allia decides to undertake Mckinsey's model to handle the staff by
following this theory (McKinsey 7S Framework.2018.).
Thus, Mckinsey's model encompasses of 7S namely: Structure, system, style, staff, skills, and
strategy which helps Allia to figure out how work can be performed more effectively and
successfully by the staff members of residential home care and encouraging the morale of staff
members.
The Strategy is the plan which can be designed by Allia so that she can remain
combative in its enterprise and marketplace. Thus, this is perfect technique for Allia to manage
its staff members by establishing a long-term strategy that aligns with the opposite factors of the
model, and can convey the objectives to its staff members (Reichenpfader,Carlfjord, and
Nilsen.2015).
Allia should design the Structure inclusive of residential hierarchy, chain of command,
and divisional responsibilities that will abstract how the operations function will interconnect and
thus, it positively affects the management plan and responsibilities of staff members.
Allia should maintain such Systems within the residential home care that sets the
everyday plans, workflow, and selections that will result in regular operations within the
residential. Thus, systems is wherein Allia should spend the massive majority of a while as a
3
always washing their hands very well and taking measures to save them from infections.
The next principle she should follow is communication, thus by talking and listening to
elder patients is a huge a part of a health care process. The assistants must communicate each day
with their patients and involve the patients in their own health care decisions.
Moreover, in residential home care many people are lives in shared lodging. Thus, health
care assistants should no longer talk about sufferers private subjects with others.
Allia should follow the principle of independence as elder patients may additionally start
to sense helpless while nurse assistants and other fitness care individuals are caring for their day
by day wishes. Thus, Health care assistants should inspire elders to take care of themselves and
should try to stay as physically and mentally healthful as their conditions permit a good way to
save themselves from any health disability (Read, and Laschinger, 2015).
Analysis Successfully to adopt the staff practices
In order to manage the staff Allia should undertake the practices through which she can manage
the staff properly, thus, Allia decides to undertake Mckinsey's model to handle the staff by
following this theory (McKinsey 7S Framework.2018.).
Thus, Mckinsey's model encompasses of 7S namely: Structure, system, style, staff, skills, and
strategy which helps Allia to figure out how work can be performed more effectively and
successfully by the staff members of residential home care and encouraging the morale of staff
members.
The Strategy is the plan which can be designed by Allia so that she can remain
combative in its enterprise and marketplace. Thus, this is perfect technique for Allia to manage
its staff members by establishing a long-term strategy that aligns with the opposite factors of the
model, and can convey the objectives to its staff members (Reichenpfader,Carlfjord, and
Nilsen.2015).
Allia should design the Structure inclusive of residential hierarchy, chain of command,
and divisional responsibilities that will abstract how the operations function will interconnect and
thus, it positively affects the management plan and responsibilities of staff members.
Allia should maintain such Systems within the residential home care that sets the
everyday plans, workflow, and selections that will result in regular operations within the
residential. Thus, systems is wherein Allia should spend the massive majority of a while as a
3

manager and make sure all its staff members are running on the right tasks, and getting them
executed in time. Thus, well managed systems helps the other factors of the modal to work well.
Allia must undertake Shared values factor which includes norms and guidelines inside
its residential that will affect and influence the conduct of the staff workers and management.
Thus, shared values should relate to the real frequent behavior within the residential home.
In order to maintain the quality, Allia should consider the skill factor which will include
the ability and talents of the personnel and management, which could determine the types of
achievements and work she can accomplish for its residential home care.
Allia must adopt Style element which will include the patterns and approach that she can
undertake in managing the activities of home care for elders, as well as considers how this will
impact the presentation, productivity, and culture of residential home care for maintaining the
quality standard keeping in mind the health care of elders (Reichenpfader, Carlfjord, and Nilsen.
2015).
Allia should consider Staff factor which includes the personnel of the residential, how
huge the staff is, in which their motivations live, in addition to how they may be trained and
equipped to accomplish the goal of high quality standard set in front of them.
Different culture and education level for staff members
Organization should adopt such practices that help the that provide equal responsibilities to all
the employees irrespective of their cultures and level of expertise by adopting equality and
diversity act 2010 in UK.
However, Allia will adopt the training and development programs for making the staff
members from different cultures aware about the process of doing the work within the
residential. Further, Allia will improve the culture if its residential home care by adopting
Handy's model which encompasses of four culture through which Allia will improve the
residential home care culture (Reichenpfader, Carlfjord,and Nilsen.2015).
Allia should adopt power culture in which she can distribute responsibilities only in the
hands of few workers so that their will be no clashes among the distribution of work.
Moreover, Allia can improve its culture by undertaking role culture where every staff
member will be aware about his/her duty within and residential and they will work according to
their respective responsibility. Under this culture, employees will determine what best they are
4
executed in time. Thus, well managed systems helps the other factors of the modal to work well.
Allia must undertake Shared values factor which includes norms and guidelines inside
its residential that will affect and influence the conduct of the staff workers and management.
Thus, shared values should relate to the real frequent behavior within the residential home.
In order to maintain the quality, Allia should consider the skill factor which will include
the ability and talents of the personnel and management, which could determine the types of
achievements and work she can accomplish for its residential home care.
Allia must adopt Style element which will include the patterns and approach that she can
undertake in managing the activities of home care for elders, as well as considers how this will
impact the presentation, productivity, and culture of residential home care for maintaining the
quality standard keeping in mind the health care of elders (Reichenpfader, Carlfjord, and Nilsen.
2015).
Allia should consider Staff factor which includes the personnel of the residential, how
huge the staff is, in which their motivations live, in addition to how they may be trained and
equipped to accomplish the goal of high quality standard set in front of them.
Different culture and education level for staff members
Organization should adopt such practices that help the that provide equal responsibilities to all
the employees irrespective of their cultures and level of expertise by adopting equality and
diversity act 2010 in UK.
However, Allia will adopt the training and development programs for making the staff
members from different cultures aware about the process of doing the work within the
residential. Further, Allia will improve the culture if its residential home care by adopting
Handy's model which encompasses of four culture through which Allia will improve the
residential home care culture (Reichenpfader, Carlfjord,and Nilsen.2015).
Allia should adopt power culture in which she can distribute responsibilities only in the
hands of few workers so that their will be no clashes among the distribution of work.
Moreover, Allia can improve its culture by undertaking role culture where every staff
member will be aware about his/her duty within and residential and they will work according to
their respective responsibility. Under this culture, employees will determine what best they are
4

able to do and willingly accept the undertaking thus, every staff member is liable for something
or the other and has to take responsibility of the work assigned to them (Rinfret, and et.al.2018).
Furthermore, Allia can rely upon task culture to improve its culture wherein staff
members with different specializations come collectively to shape a team which are usually 4 to
5 participants in each crew and every group member has to make a contribution equally and
achieve obligations within the maximum innovative manner.
Allia can undertake person culture, where staff members see themselves as an individual
member of company and they would work for the company keeping in mind the benefits of their
own-self, as after accomplishing the company's objectives they are expected to get rewards for
contributing towards the company (Gopee, and Galloway2017). Therefore, by undertaking this
approach the staff members of residential will treat themselves as a member and work towards
the improving of quality standard.
CONCLUSION
This project briefly summarizes the theories, policies and research method inclusive of
charismatic leadership, management by objectives etc. Further, the report have also highlighted
the care and compassion principles which are to be taken by Allia for improving the health care
of the elder people living inside the residential home care. On the other hand of the report, it has
framed about the staff practices implemented by Allia in order to improve the quality standard
which is based on Mckinsey's 7S that will manage the working of staff members. Eventually, the
report have highlighted cultural improvement of residential home care based on Handy's
organizational culture.
5
or the other and has to take responsibility of the work assigned to them (Rinfret, and et.al.2018).
Furthermore, Allia can rely upon task culture to improve its culture wherein staff
members with different specializations come collectively to shape a team which are usually 4 to
5 participants in each crew and every group member has to make a contribution equally and
achieve obligations within the maximum innovative manner.
Allia can undertake person culture, where staff members see themselves as an individual
member of company and they would work for the company keeping in mind the benefits of their
own-self, as after accomplishing the company's objectives they are expected to get rewards for
contributing towards the company (Gopee, and Galloway2017). Therefore, by undertaking this
approach the staff members of residential will treat themselves as a member and work towards
the improving of quality standard.
CONCLUSION
This project briefly summarizes the theories, policies and research method inclusive of
charismatic leadership, management by objectives etc. Further, the report have also highlighted
the care and compassion principles which are to be taken by Allia for improving the health care
of the elder people living inside the residential home care. On the other hand of the report, it has
framed about the staff practices implemented by Allia in order to improve the quality standard
which is based on Mckinsey's 7S that will manage the working of staff members. Eventually, the
report have highlighted cultural improvement of residential home care based on Handy's
organizational culture.
5
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REFERENCES
Books and Journals
Percy-Smith, B. and Dalrymple, J., 2018. Stories from journeys to the edge of care11In this
paper ‘care’refers to the UK context whereby children are taken from families and ‘looked
after’in statutory local authority out of home care including foster placements and residential
care.: Challenges for children and family services. Children and Youth Services
Review.94(C).pp.216-224.
Cherry, B. and Jacob, S.R., 2016. Contemporary nursing: Issues, trends, & management.
Elsevier Health Sciences.
Knott, C. and Scragg, T. eds., 2016. Reflective practice in social work. Learning Matters.
Barr, J. and Dowding, L., 2019. Leadership in health care. Sage Publications Limited.
Read, E.A. and Laschinger, H.K., 2015. The influence of authentic leadership and empowerment
on nurses’ relational social capital, mental health and job satisfaction over the first year of
practice. Journal of Advanced Nursing.71(7).pp.1611-1623.
Reichenpfader, U., Carlfjord, S. and Nilsen, P., 2015. Leadership in evidence-based practice: a
systematic review. Leadership in Health Services.28(4).pp.298-316.
Rinfret, N. and et.al., 2018. Impacts of leadership styles in health and social services: A case
from Quebec exploring relationships between emotional intelligence and transformational
leadership. International Journal of Healthcare Management, pp.1-11.
Gopee, N. and Galloway, J., 2017. Leadership and management in healthcare. Sage.
Online
What is Charismatic Leadership?.2017.
[Online].<http://teamworkdefinition.com/charismaticleadership/>
McKinsey 7S Framework.2018.[Online].<https://www.toolshero.com/strategy/mckinsey-7s-
framework/>
6
Books and Journals
Percy-Smith, B. and Dalrymple, J., 2018. Stories from journeys to the edge of care11In this
paper ‘care’refers to the UK context whereby children are taken from families and ‘looked
after’in statutory local authority out of home care including foster placements and residential
care.: Challenges for children and family services. Children and Youth Services
Review.94(C).pp.216-224.
Cherry, B. and Jacob, S.R., 2016. Contemporary nursing: Issues, trends, & management.
Elsevier Health Sciences.
Knott, C. and Scragg, T. eds., 2016. Reflective practice in social work. Learning Matters.
Barr, J. and Dowding, L., 2019. Leadership in health care. Sage Publications Limited.
Read, E.A. and Laschinger, H.K., 2015. The influence of authentic leadership and empowerment
on nurses’ relational social capital, mental health and job satisfaction over the first year of
practice. Journal of Advanced Nursing.71(7).pp.1611-1623.
Reichenpfader, U., Carlfjord, S. and Nilsen, P., 2015. Leadership in evidence-based practice: a
systematic review. Leadership in Health Services.28(4).pp.298-316.
Rinfret, N. and et.al., 2018. Impacts of leadership styles in health and social services: A case
from Quebec exploring relationships between emotional intelligence and transformational
leadership. International Journal of Healthcare Management, pp.1-11.
Gopee, N. and Galloway, J., 2017. Leadership and management in healthcare. Sage.
Online
What is Charismatic Leadership?.2017.
[Online].<http://teamworkdefinition.com/charismaticleadership/>
McKinsey 7S Framework.2018.[Online].<https://www.toolshero.com/strategy/mckinsey-7s-
framework/>
6
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