Leadership and Management in Global Context: A Comprehensive Report

This report delves into the realm of leadership and management, specifically within a global context, using Total Motion as a case study. It begins by outlining the functional areas within a business, highlighting their roles in achieving organizational goals. The report then explores Total Motion's hierarchical management structure, differentiating between top, middle, and first-line management. The importance of communication, both internal and external, is emphasized as central to effective leadership and management. Furthermore, the report analyzes the drivers of globalization, such as technological, political, and market factors, and their impact on business operations and profitability. Finally, it compares and contrasts transactional and transformational leadership styles, offering insights into their respective strengths and applications within the context of Total Motion's operations. The report concludes with a summary of the key findings and implications for leadership and management practices in a globalized business environment.

Leadership and
Management in the
Global Context

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Functional Areas of Total Motion..........................................................................................1
Total Motion's hierarchy management...................................................................................2
Why is communication central to leadership and management ............................................3
Drivers of Globalisation and its impact of business...............................................................4
Compare two management or leadership style.......................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Functional areas within a business organisation referred as the departments, which
basically executes different range of activities, which aid in attaining a range of goals and
objectives of the company (Alpar, P. and Schulz, M., 2016). Total Motion is the automotive
business organisation which was found in the year of 1988 and it's headquarter is in Leicester
LE19 1WP. Away with this, assignment will put light upon different functional areas. Along
with this, report is also going to be enclosed with comparison within the management or
leadership styles. Lastly, assessment will also show drivers of globalisation considering its
impact upon business organisations.
MAIN BODY
Functional Areas of Total Motion
Total Motion is said to be a business organisation within the automotive industry, mainly
carries a range of crucial functional areas that aid Total Motion in reaching to new heights
(SEARCH 1000 COMPANIES UK – 2018, 2019). Along with this, it can be said that Total
Motion is holding a strong range of functional areas and these are given beneath:
Human Resource Management: Since, Total Motion is performing business within the
automotive industry from last 30 years. It has a strong human resource department, which has
recruited a good number of staff members that are performing business in order to deliver good
range of services to more than 25,000 drivers in across 14 countries on behalf of over 4,000
clients.
Finance: This is being considered as one of a crucial business area, that mainly handles
all the operations that are linked with the monetary term. Along side this, it is being found that
flow of money is basically being regulated or done by this department of Total Motion outside or
within the business organisation, it could effectively develop budget for different range of
activities like distribution, marketing along with the products and services as well (Burns and
Dewhurst, 2016).
Research and Development: Another vital most functional area within the Total Motion,
which helps it's staff members in developing strategies that are linked with or helps in sustaining
with the business market for a longer time frame. Basically, this is being considered as the
functional area, which may aid in pulling out favourable outcomes in specified time frame.
1

Henceforth, these are some of crucial business functional areas that may work
accordingly for Total Motion business organisation. On the other hand, it can also be said that
Total Motion might directly aid help them in reaching to new heights.
Total Motion's hierarchy management
Total Motion is being considered as an automotive business organisation, consist with a
vehicle management system performing within in the United Kingdom. It's headquarter is in
Leicestershire and offering or providing complete, bespoke solutions to other business
organisations among Europe and UK as well where they operate fleets more than 30 to in excess
of 60,000 vehicles (Charter, 2017). Hierarchy Management is an essential exercise followed by
the organisation. This management of the company is segregated into three main categories
described below: Top Management: Under this, it can be said that top level managers along with the COO,
CEO and more do comes under this type of management within the hierarchy
administrative strategy. These are the individuals who mainly takes decisions for Total
Motion. Middle Management: It is being said that, regional or general are some of managers that
basically managed all different range of operations in Total Motion in order to survive in
present critical business environment.
 First Line Management: These are being considered as the team leaders, office
managers and supervisors that communicate all the decisions along with the information
to workers or the staff members. If it is talked about Total Motion, these are the
individuals who mainly manages all the works considering all the risks and try to develop
the quality standards as well of products and services (Burns and Dewhurst, 2016).
2

Illustration 1: Management Hierarchy Structure
(Source: Management Hierarchy Structure, 2018)
Why is communication central to leadership and management
In present time, it is being found that there are mainly two major communication types that
stays present for employees, top, middle and lower level management and these are internal and
external communication (Shenkar, Luo and Chi, 2014). Basically, it is much required for Total
Motion to take in use of both the communication processes in order to develop a much effective
and appropriate business working environment. Both of these are described underneath:
External Communication: This is being referred to a communication method in which
transmission of message or information done between a business unit and another individual or
unit which is external for a company. Through this company manger and leader able to
communicate with its potential customers in order to fulfil their need and demand. Along with
this, it is also essential for a company manager and leader to develop proper external
communication because through it they able to understand their customer and know their need.
This will help company manager in developing products and services accordingly.
Internal communication: Mainly, this is being considered as one of a crucial
communication method which can be utilised by a business organisation along with its units as
3

well. It can be said that, top level to lower level, this type of communication could help in
sending or receiving the information in specified time frame.
With the help of this, Total Motion could easily reach to new targets and may gain
competitive advantages as well (Mitchelmore and Rowley, 2013).
Drivers of Globalisation and its impact of business
The term 'globalisation' relates to the phenomenon which includes cross-border exchange
of information or goods and services by way of interactions among different people, companies
as well as economies on a global scale. For any business entity the two variables of utmost
importance are growth and profitability. Globalisation, in turn, contributes in changing as well as
leading operational growth for a business (Drivers & Hurdles of globalization, 2019). There are
various drivers or factors that lead to the phenomenon of globalisation and, thus, encourages a
business organisation to attain the planned level of profitability in a sustainable manner. Such a
change is brought in by globalisation through an improvement in the overall profitability ratio of
the business. In the context of given case scenario, the following drivers are some of the major
contributors to globalisation and impact the operational efficiency as well profitability in a
critical manner:
Technological Drivers: One of the most important factor impacting the businesses today
worldwide relates to Technology. Since its inception, technology has been making the lives of
people easier and more comfortable by integrating new, innovative as well as upgraded
techniques that help in giving effective business solutions to problems arising on a continuous
basis. Due to Technological drivers of globalisation, a business entity such as Total Motion can
attain its strategic goals effectively in the long-term as well as short-term. This in turn would
lead to increasing the overall profitability, productivity, quality of work, market share as well as
performance of the business in a global context. In addition to this, these drivers help in reducing
costs by decreasing the overall time spent on different operational processes by a business
manager. Thus, ensuring maximum efficiency, fast and time-effective results. Such a change
shall prove to be a healthy motivator for the employees as their work would be completed with
minimal or no damage. For Total Motion, it has impacted their functioning in various ways. One
of such impact can be seen in the positive change of Total Motion's overall production level,
quality of work as well as profitability in the recent years.
4

Political Drivers: These drivers are concerned with legislations, rules or regulations that
govern the workings of the company, thus, ensuring that such an organisation adopts a proper
code of conduct and delivers results through due diligence as well as in an ethical manner. These
drivers will help in creation of strategies in a lawful manner, ensuring that any activity taken up
by the business is carried out in a legal manner. This will help a business such as Total Motion to
increase transparency and attract more investors as well as prospective clients. Apart from this,
Total Motion would be able to expand their business operations and functions on a global scale
legally (Shenkar, Luo and Chi, 2014).
Market Drivers: The main aim of globalisation is to encourage cross-border expansion
of businesses by developing as well as implementation of a variety of strategies and policies.
Through Market Drivers such as identification of needs in a market which is void of any players
such as Total Motion, would encourage in market share growth along with brand image, global
recognition and rise in bottom-line profits.
From the above discussion, it can be ascertained that the main drivers of globalisation
impacting Total Motion are of technological, market and political nature. By identifying and
implementing the advantages of these factors, Total Motion can increase its global share as well
as profitability in a sustainable manner.
Compare two management or leadership style
Leadership refers to the process through which there is conducting operations in
systematic and synchronise manner. There are different activities which assit in completing aims
and objectives of organisation, so it is essential that managers and leaders of Total Motion has to
make strategies of leadership to lead team (Andersson, Forsgren and Holm, 2015). While
operating in business environment, there are some changes which has to be implemented by
managers of Total Motion in order to get success. So leadership plays crucial role in growth and
development of association and taking actions as per external environment. There are different
style of leadership such as democratic, autocratic, transformational, laissez fair, transnational,
strategic, etc. These are some style which is specific assist in leading team in authentic way
through which contingent situation can handle. Total Motion operates in society for profits and
maintaining long term existence in industry. Hence in this case mainly two transactional and
transformational leadership is best. These leadership styles are discussed as under-
5

Transactional leadership style- As per this style of leadership, leader focus on
communicating workers about growth rate and communicate them about changes in working
style. This makes it easy to understand for employees to motivate themselves because their
working is beneficial for growth and development of Total Motion. Under this style, leader
motivates employees to give positive outcome as per their assigned aims and objectives. If
workforce is not able to achieve aims and objectives, then there is provision of punishment.
Under this leadership, there are less possibilities of error because roles and responsibilities are
clearly defined.
Transformational leadership style- As per this style, leaders works for social
development, they work for providing benefits to society through their acts and operations.
Leaders under this style, motivates workers by analysing and improving their strengths and make
efforts to reduce their weaknesses. This motivates workforce to perform business operations in
effective and relevant manner for development of overall association. There is requirement of
change in working style in order to improve quality of services offered by Total Motion. This
leadership keeps society development in mind with organisational growth and development. So
they are able maintain long term sustainability in industry (Trkman, 2013).
With the help of above discussion, it is clear that there is discussion about transactional
and transformational leadership style which assist in achieving aims and objectives within
specified time. Both leadership style are essential at their place but they both are specific for
different purpose. For motivating workers to work with considering sustainability concept in
mind, transformational technique is used. Managers of Total Motion must use transactional
leadership style while they are implementing new technique at workplace through which they
can communicate with employees and know their views about it. In order to get positive outcome
changes has to made if new and creative idea is provided by employee. So it is advised that Total
Motion must use transformational leadership because Total Motion is small scale organisation,
so they have to work with considering environmental factors (Total Motion – helping you drive
your business forward, 2018).
CONCLUSION
From the above discussion it can inferred that it is an important activity for an
organisation to undertake critical analysis of individual functional areas on the basis of activities
performed by each of them. In addition to this, hierarchy management enables in gaining
6

valuable insights regarding role and function of each organisational unit. Also, different
globalisation drivers impact the business in a critical manner, specifically in terms of profitability
and operational growth. This can be done by adoption of diversified leadership styles for
different situations and issues.
7

REFERENCES
Books and Journals
Alpar, P. and Schulz, M., 2016. Self-service business intelligence. Business & Information
Systems Engineering. 58(2). pp.151-155.
Burns, P. and Dewhurst, J. eds., 2016. Small business and entrepreneurship. Macmillan
International Higher Education.
Charter, M., 2017. Greener marketing: A responsible approach to business. Routledge.
Burns, P. and Dewhurst, J. eds., 2016. Small business and entrepreneurship. Macmillan
International Higher Education.
Shenkar, O., Luo, Y. and Chi, T., 2014. International business. Routledge.
Mitchelmore, S. and Rowley, J., 2013. Entrepreneurial competencies of women entrepreneurs
pursuing business growth. Journal of small business and enterprise development. 20(1).
pp.125-142.
Andersson, U., Forsgren, M. and Holm, U., 2015. Balancing subsidiary influence in the
federative MNC: A business network view. In Knowledge, Networks and Power (pp.
393-420). Palgrave Macmillan, London.
Trkman, P., 2013. Increasing process orientation with business process management: Critical
practices’. International journal of information management. 33(1). pp.48-60.
Online
SEARCH 1000 COMPANIES UK – 2018. 2019. [Online] Available Through:
<https://www.lseg.com/resources/1000-companies-inspire/2018-report-1000-
companies-uk/search-1000-companies-uk-2018>
Total Motion – helping you drive your business forward. 2018. [Online] Available Through:
<https://www.totalmotion.co.uk/>.
Drivers & Hurdles of globalization. 2019. [Online] Available Through:<
https://www.slideshare.net/jaysavani3331/drivers-hurdles-of-globalization >.
8