Report on Leadership and Management Practices at Samsung Company

This report provides a comprehensive analysis of leadership and management practices within Samsung. It begins with an executive summary and introduction, establishing the importance of effective leadership in the organizational context. The paper then delves into the leadership style of Mr. Yong II Choi, highlighting his participative and democratic approach, and examines the qualities, characteristics, and behaviors that contribute to his leadership effectiveness. The report explores the significance of leadership style in management and identifies the democratic management style employed by Samsung. It further investigates power dynamics, including legitimate and reward power, and the impact of power on organizational culture and decision-making. The influence of office politics is also considered. The report concludes by assessing the culture and effectiveness of the organization, emphasizing the positive impact of democratic leadership and motivational theories like McClelland's learned needs theory. The report underscores the importance of effective leadership in fostering employee motivation, productivity, and overall company success in a competitive market.

Running head: Managing and organizational
Managing and organizational

Managing and organizational
Executive Summary
Leadership and management in the workplace are considered as one of the essential aspect as it
helps to manage the entire culture of the company. By considering the overall activities of the
company it can be stated that effective leadership in the organization should be there as it offer
guidance to the employees to consider the right action which is beneficial for the company.
Therefore, this paper will discuss about the overall leadership and management of Samsung
Company. The purpose of paper is to emphasize on the overall concept of leadership and
management in relation to power and politics in the workplace.
1

Managing and organizational
Table of Contents
Executive Summary.........................................................................................................................1
Introduction......................................................................................................................................2
Leadership and management...........................................................................................................2
Leader’s qualities, characteristics and behaviors.........................................................................3
Importance of leadership style as a part of management and identification of the management
style..............................................................................................................................................3
Power and Politics...........................................................................................................................4
Power considered by the leaders..................................................................................................4
Impact of POWER.......................................................................................................................5
Culture and effectiveness of the organization.................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................9
2

Managing and organizational
Introduction
Samsung is one of the biggest South Korean multinational companies. Headquarter of the
company is in Samsung Town, Seoul. It has been noted that Samsung was established by Lee
Byung Chul in 1938 as one of the trading company. The subsidiaries of the company are
Samsung electronics and Samsung C&T Corporation. The revenue earned by the company IN
2016 was more than 17,400 Cr USD (Samsung, 2018).
Leadership and management
Leadership style considered by the leaders in the workplace plays an important role as it
manages the entire activities of the employees. It has been evaluated that Mr. Yong II Choi is a
senior manager in the research department. He is working from 15 years and also they emphasize
on training the employee about the safety. He always wants to improve his knowledge in
professional field. It has been observed that he follows participative leadership style which can
also be stated as the democratic leadership style. This style emphasizes on the method which
involves all the members of the team and it helps them to focus on the essential goals which are
important for the company to be attained. He focuses on the maintaining good relation of the
employees in the workplace as it can help in achieving goals and it motivate them to give their
best towards the activities of the company. He stated that “I always want to keep good relations
with the workers” (Samsung, 2018).
By considering the leadership style, the leader focuses on offering support and encouragement
to the employees when they need. It also helps the employees to be involved in the overall
process of decision making and also respect to the employees is maintained by the leaders. He
focuses on managing the entire task structure in the workplace by performing the task in a
creative manner and the emphasis is on research and development with the clear goal. It can be
stated that for them the entire procedure is unclear and also well-structured which help the
employees to give their best towards the goals of the company. The management style
considered by the leader is democratic as in this it has been observed that employees take active
participation in the overall decision process of the employees. The overall activities are managed
with the discussion and also the decisions are considered by taking the view point of the
employees in the workplace (Business world, 2018).
3

Managing and organizational
Leader’s qualities, characteristics and behaviors
Mr. Yong II Choi possesses various characteristics and qualities which makes him a god leader.
It has been observed that he explain the task carefully and also let the other employees assist him
in the work. He focuses on checking the work of the employees in a proper manner and also they
offer chances to the employees to share their views and opinions with each other. He is willing to
do work by having active participation of the employees towards the entire work. One of the best
qualities possessed by him is related with dedication as he ensures that the work done is
according to the set requirement and goals (Gehrke and Claes, 2017).
Also, to enhance the level of confidence of the workers and to boost the motivation it has been
analyzed that the leader emphasizes on offering incentives according to the entire performance of
the workers in the workplace. By offering incentives according to the performance it has been
observed that efficiency towards work is maintained and also they emphasizes on maximizing
the overall satisfaction level of the customers.
The leader of the company focuses on taking into consideration the democratic style of
leadership in the workplace. By focusing on this approach it has been stated that positive
behavior of the employees has been enhanced and also they considered the opinion of the
employees towards the entire activities in the workplace.
Importance of leadership style as a part of management and identification of
the management style
Democratic style of leadership is necessary for the management as it has been stated that in
Samsung, the leaders follow democratic style of leadership as they have the flat structure which
ensures the workers could achieve success. The style of leadership considered by the leaders
boost the level of motivation of the workers and it has also give positive impact on the overall
level of productivity of the employees in the workplace.
Also, it can be stated that the style of management of Samsung is democratic as they emphasizes
on controlling the operations through decentralization and also the data is offered from the top
management to the subordinates in the workplace. The workers are also sharing their views and
opinions with top management which maintains the culture of the company. The culture of the
company is positive as the democratic style of leadership considered by the leaders helps the
employees to share their views and opinions with each other (Koontz and Weihrich, 2015).
4

Managing and organizational
By considering the democratic leadership, the leader of Samsung focused on enhancing the
productivity level of the employees. By enhancing the overall productivity level of the
employees, the boost has also been seen in the overall profits of the company. It is important to
have effective leadership as it can help in boosting the growth and profits of the company in the
competitive market (Antonakis and Day, 2017).
Power and Politics
Power considered by the leaders
There are various powers which are considered by the leader in Samsung. The legitimate power
is considered as workers are obligated to follow him. The employees follow the directions given
by the leader in the workplace as it helps them to maintain the culture of the company. The
reward power is also one of the powers which are considered by the leader as there are two types
in reference to the Samsung Company. It can be stated that in Samsung the company focuses on
two aspects related to organization in which proper evaluation is made by the top management in
the workplace (Yoon et al., 2017). The second is related with the individual in that the managers
have the power to decide the right path beneficial for the company. Referent power is also one of
the power which is considered by the leader and this it has been evaluated that the managers
always emphasizes on improving themselves and also the employees respect him and involve in
the decision which is considered by them in the workplace. Also, at the time of exercising the
power or the authority in the workplace, it can be stated that Fiedler’s contingency model is used
in which the focus is given on low task orientation and also maintaining the relation of the
employees in the workplace (Lee, Kim and Park, 2015).
The leader also has the power to empower the workers so that growth can be attained in the
competitive market. Delegation is also one of the factors which are considered by the leaders in
the workplace and they manage the entire activities by proper distribution of task. They
emphasizes on engaging the employees towards the work so that positive outcome can be
attained. To enhance the engagement level of the employees in the workplace, it has been noted
that the theory of motivation is considered by the company. The manager of Samsung electronics
offer motivation to the workers. One of the motivation theory considered by the company is
5

Managing and organizational
McClleland’s learned needs theory. In this the emphasis is given on three motivators like
affiliation, achievement and power.
(Source: Wordpress, 2018)
The company also has achievements in the last 20 years in the electronic industry. By
considering the McClelland theory, achievement is considered as one of the motivators for the
workers. All the achievement that the company has made makes the workers to work in a better
manner and also enhances the efficiency. The leader considered this theory so that it can be easy
to control the entire activities of the company and also it boosts the overall engagement level of
the employees in the workplace. This theory has also given positive impact on the overall
activities of the company and also on the employees in the competitive market (Mauri, 2017).
Impact of POWER
The power of the leader is to distribute the entire work among the team members and it has
boosted the coordination in the workplace. Due to proper coordination in the workplace, the
culture of the company has been maintained and positivity has been boosted which has impacted
the entire activities of the company. The democratic leadership style considered by the top
management has boosted the decision making process of the company which has also reduced
the office politics in the workplace. The office politics that take place is one of the reasons of
favoritism which is given by the management to particular employees but it can be stated that
leader of the Samsung company does not involve themselves in the controversies which take
place in the workplace (Northouse, 2017). When democratic leadership style is considered, the
leader does not take interest in the office politics and they try to maintain the positive culture in
6

Managing and organizational
the workplace. Office culture can be boosted if positivity is one of factor that should be
considered by the employees (Arnold et al., 2015).
It has been observed that Samsung reward policy is divided into two in which the first one is
related to organization reward in which it has been analyzed by the team that rewards are offered
to the employees which enhances the efficiency of the employees. If efficiency of the employees
is maintained than it can be simple to enhance the overall working pattern of the workers. Also,
the company rewards the employees on the basis of performance and the manager offers them
points which evaluate the entire performance of the workers (Wordpress, 2018).
Culture and effectiveness of the organization
It has been noted that the leadership style which is considered by the company is democratic
which influences the overall culture of Samsung. By taking into consideration the style of
leadership it has been observed that the culture of Samsung is positive as the leader emphasizes
on giving equal opportunity to the employees to share their views and opinions in the workplace.
By giving equal chance to the employees it can be stated that positive mindset of the employees
can be boost up and also it helps to maintain the culture of the company.
Also, to maintain the culture of the company, the leader focuses on considering the motivational
theory related to McClelland theory in which the theory is considered which states that
achievement of the employee is related with working there in the workplace. The employees feel
good at the time of contributing their efforts towards the activities of the company. It has been
noted that there are awards which the company achieved like Samsung selected as the winner of
2010 IEEE corporate innovation recognition and also in 2012, the company achieved the IF
design awards. Samsung also offers promotion opportunities to the employees who are
performing well in the company. The main aim of giving promotion to the employees is related
with motivation. In context to theory, the company considered one of the motivator which is
power. Promotion is one of the best examples related to applying power. Samsung Company
offered equal opportunities to the employees (Shaughnessy, 2018). For example: in the last two
years, there are more than 329 workers who are promoted as the senior chief manager. So, it can
be stated that Samsung applied McClelland theory in relation to affiliation, achievement and
7

Managing and organizational
power. The manager of the company boosted the overall motivation level of the employees by
considering the theory related to McClelland theory (Yahaya and Ebrahim, 2016).
By considering the McClelland theory it can be stated that motivation to the employees can be
boosted and it is considered by the company so that profits can also be enhanced. Profits are also
important for the company to survive in the market and it can only be done when employees are
dedicated towards the overall operations of the company. In the workplace, it is necessary for the
employees to be dedicated and the best technique considered by the company is related to
McClelland theory which boosts the overall motivation level of the employees in the competitive
market (Sosik and Jung, 2018).
Therefore, the effectiveness has been boosted of the company by considering the McClelland
theory. It has been seen that due to this the employees are able to give their best towards the
entire activities of the company and also it has maintained the working pattern of the workers. It
has been noted that by considering the motivational theory the positive impact has been seen on
the overall working pattern of the employees. The leader in the Samsung Company also has the
positive behavior which boosted the culture of the company. The best thing possessed by the
leader is positive attitude which has created positive behavior of the employees in the workplace.
Conclusion
So, it can be stated that the leader of Samsung focused on democratic leadership style which
maintained the culture of the company. Positive culture is maintained as the employees are free
to share their views and opinions in the competitive market. When the leader engaged the
employees in the process of decision making then it has been observed that culture of the
company can be boosted in an effective manner. Also, the positive impact can be seen on the
entire behavior of the employees in the workplace.
It has been observed that if there is effective leadership in the workplace then satisfaction f the
employees towards the work can also be enhanced. Satisfaction level of employees is one of the
aspects that can be maintained if the leader of the company considers the right approach in the
workplace or the right strategy. The right strategy considered by the leader of Samsung is
motivational approach. The theory which is considered by the management of the company is
McClelland theory which has boosted the motivation level of the employees towards the overall
8

Managing and organizational
activities of the company. So, it can be stated that company considered the right strategy and due
to this the company attained success in the competitive market. Democratic leadership style has
boosted the overall growth of the company and also maintained the positive culture in the
workplace.
9

Managing and organizational
References
Antonakis, J. and Day, D.V. eds., 2017. The nature of leadership. Sage publications.
Arnold, K.A., Connelly, C.E., Walsh, M.M. and Martin Ginis, K.A., 2015. Leadership styles,
emotion regulation, and burnout. Journal of Occupational Health Psychology, 20(4), p.481.
Business world, 2018. Emperor-style leadership at Samsung is a challenge. [Online]. Available
at: https://www.independent.ie/business/world/emperorstyle-leadership-at-samsung-is-a-
challenge-36375652.html. [Accessed on 3 January 2019].
Gehrke, B. and Claes, M.T., 2017. Leadership and global understanding. In Leadership
today (pp. 371-385). Springer, Cham.
Koontz, H. and Weihrich, H., 2015. Essentials of Management: An International, Innovation,
and Leadership Perspective. McGraw-Hill Education.
Lee, S.J., Kim, J. and Park, B.I., 2015. Culture clashes in cross-border mergers and acquisitions:
A case study of Sweden's Volvo and South Korea's Samsung. International Business
Review, 24(4), pp.580-593.
Mauri, T., 2017. Why leadership styles matter. Strategic Direction, 33(1), pp.1-4.
Northouse, P.G., 2017. Introduction to leadership: Concepts and practice. Sage Publications.
Samsung, 2018.About us. [Online]. Available at:
https://www.samsung.com/in/aboutsamsung/home/. [Accessed on 3 January 2019].
Shaughnessy,H.,2018. 8 Leadership Lessons From Apple And Samsung. [Online]. Available at:
https://www.forbes.com/sites/haydnshaughnessy/2013/10/02/8-leadership-lessons-from-the-
apple-v-samsung-conflict/#5fd17aa1186b. [Accessed on 3 January 2019].
Sosik, J.J. and Jung, D., 2018. Full range leadership development: Pathways for people, profit,
and planet. Routledge.
Wordpress,2018. Samsung – Life Companion. [Online]. Available at:
https://mysamsungmylife.wordpress.com/motivation/. [Accessed on 3 January 2019].
10

Managing and organizational
Yahaya, R. and Ebrahim, F., 2016. Leadership styles and organizational commitment: literature
review. Journal of Management Development, 35(2), pp.190-216.
Yoon, S.W., Shin, J., Kim, S. and Chai, D.S., 2017. Effective leadership and leadership
development in South Korea: Lessons learned from two large conglomerates. In Leadership
development in emerging market economies (pp. 187-206). Palgrave Macmillan, New York.
11