Leadership and Management in Organizations: Scenario Report

This report analyzes a workplace scenario focusing on leadership and management practices. It addresses various tasks, including communication strategies, policy implementation, employee engagement, and risk management. The report explores transformational leadership, emphasizing transparency, employee empowerment, and effective communication methods. It also examines the implementation of new technologies, considering financial resources, knowledge, and workforce readiness, while identifying potential risks and mitigation strategies. The student's work also covers delegation, training, and the application of leadership styles to foster a positive and productive work environment, aligning with the objectives of the organization and employee career goals. The report concludes with a focus on ensuring successful change management and technological innovation within the organization, and the importance of legislative compliance.

Running head: LEADERSHIP AND MANAGEMENT IN ORGANIZATIONS
LEADERSHIP AND MANAGEMENT IN ORGANIZATIONS
Name of the student
Name of the university
Author note

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TASK 1 Presentation
(Refer to Appendix 2)
Task 2
The communication strategy that might be followed by Jane will be based on the urgency
and need of the same in getting involved in the organizational processes. Jane might take steps to
hold one- to- one communication with the policy framers of the organization with the aim of
gaining their insight on the policy and the rationale for the same. On the other hand, Jane might
also take steps to hold communication with the employees through meetings and seminars,
which would assist her in identifying the different flaws in the policies of the organization. The
different changes in the organizational framework and the review of the policies will assist Jane
in delineating the objectives of the concerned venture. It will also assist Jane in identifying the
major loopholes in the processes of the venture. The enhanced communication between Jane and
the employees or the hierarchy of management would assist her in identifying the possible
outcome of the policies and the frameworks that are being used by the organization.
Task 3
Jane must consider making the employees aware of the different policies and procedures
while creating the electronic presentation. The presentation by Jane might initiate through a
subtle introduction to the organization and the goals of the same along with the expectations of
the organization. It will assist Jane in making the audience aware of the topic which will be
discussed. The introductory phase will be succeeded by an overview of the different processes
that are undertaken by the organization and the manner in which the employees might
collaborate with one another with the view of adhering to the goals of the venture. Jane might

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also include points on encouraging the involvement of the employees through the demonstration
of the mutual benefits that might be gained by the employees and the management through the
collaborative functioning of the same. It will assist Jane in enhancing the rate of commitment
among the target audience and thereby integrate the operations of the same in synergy with the
objectives of the venture. Lastly, Jane might provide a clear conclusion while summing up the
points that were discussed in the previous phases of the meeting. It will assist Jane in providing a
comprehensive outlook to the operations of the venture while operating in diverse situations.
Task 4
Jane must take steps to evaluate the existing policies and procedures that are followed by
the organization for incident investigation and reporting, which will assist the same in continuing
with the efficiency of the operations. Jane must review the different workplace health and safety
regulations. Jane must segregate the different types of incidents that might occur in the
workplace and design regulations for compliance. The risk assessment and evaluation of the
impact of the risks related to workplace health and safety concerns would assist Jane in
developing a suitable operating system. The different aspects of change in the organizational
operations are dependent on the assessment of the risks and the evaluation of the different
compensatory programs.
Task 5
Jane must abide by the Workplace health and safety (WHS) legislation, Equal
employment and Fair Work Act 2009 in enhancing the operations of the employees while
adhering to the objectives of the venture. The different changes that are undertaken by the
organization has assisted the same in maintaining the efficiency of the operations in adherence to
the demand of the employees. On the other hand, the adherence to different legislative

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frameworks would assist Jane in developing the operations of the workforce while improving the
process design in the organization.
Task 6
Jane must undertake the following strategies for improving the trust and confidence
among the team and the management:
Transparency in the operations- Jane might take steps to maintain the transparency of the
operations with the aim of encouraging the engagement of the employees in the different
processes. The enhanced transparency of the operations would assist the venture in developing
the potentiality of the same while operating in diverse global markets.
Transmission of information- Transmission of relevant information on the processes will assist
the venture in developing the potentials of the same in ensuring the efficiency of the operations
while adhering to the expectations of the employees. The transmission of relevant information to
the employees will assist Jane in maintaining the synergy between the processes while operating
in adherence to the objectives of the venture.
Frequent interactions with the team members- Frequent interactions with the employees will
assist Jane in identifying the issues that are faced by the same and thereby develop mitigation
strategies.
Empowering the motivating the team members- Empowering and motivating the employees
through the application of a proactive approach will assist Jane in gaining over the trust and
confidence of the teammates.

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Task 7
The methods that might be undertaken by Jane for communicating with the members on
the changes that are being planned by the venture are:
 Creative presentations- Jane might take steps to design creative presentations with the aim of
making the employees aware of the technological changes that are being planned by the
organization. The creative presentations will assist Jane in demonstrating to the employees the
key features of the new technology and the manner in which it operates.
 Meetings with the team members- Undertaking meetings with the employees will assist Jane in
making all the members aware of the different modifications. It will assist Jane in enhancing the
rate of transparency in the operations to encourage the engagement of the employees.
 Face- to- communication- Face to Face communication with the employees will assist Jane in
developing an understand of the problems that are being encountered by the individuals. The
delineation of the expectations and the issues that are being encountered by the individual
employees will assist Jane in developing a suitable understanding of the success factors while
maintaining the confidentiality.
 Emails and team discussions- Jane might also facilitate emails and discussion in the electronic
media with the aim of maximizing the engagement of the stakeholders in the processes that are
planned by the organization.
Task 8
Jane must consider the following resources with the purpose of ensuring the successful
implementation of the new technology in the organization:
 Financial resources- The financial resources will assist the venture in ensuring the safe
implementation of the new technologies that are planned by the venture. The assessment of
the financial needs for undertaking the safe implementation of the project will assist Jane in
maintaining the efficiency of the operations in adherence to the sustenance related needs of the
venture.
 Knowledge based resource on the operational criteria of the technology- the knowledge based
resources on the operational criteria of the new technologies will assist Jane in enhancing the
operations of the venture while assuring the successful implementation of the new technology
that is being planned by the venture. Knowledge on the technologies will assist Jane in
developing a coherent system of operations in adherence to the needs of the concerned
organization.
 Human workforce based resource- The collaborative functioning of the human workforce and
the change readiness among the same will assist Jane in developing he operations in the
organization while opera\ting in accordance to the demand of sustenance of the venture. The

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support and collaboration of the human workforce will be assisting the concerned organization
in developing the potentials the venture while developing the technological innovations.
Task 9
The risks that might be faced by the organization while implementing the change in the
organizational operations are being enumerated in this section of the research.
POSSIBLE RISKS RISK MANAGEMENT STRATEGY
 Risks relating to schedule overruns
Developing sequential evidence of the tasks that
will be performed by the different departments for
implementing the innovation i0n the organization.
The sequential assessment of the tasks will
assist the venture in maintaining the efficiency of
the operations and thereby assist in preventing
project failure
Risks relating to cost overruns Developing budgets and financial projections
even before undertaking the project which will
assist the venture in developing the capabilities of
estimating the relative costs that might be
incurred by the same. On the other hand, the
organization might also take steps to develop
contingency planning for maintaining the smooth
functioning off the systems in adherence to the
project parameters.
Risks relating to lack of proper knowledge of the
technologies
The risks relating to lack of technological
knowledge might be mitigated through the
im0lementtation of suitable Information

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Technologies which will support the organization
in retrieving valuable information from the
different sources on the technologies
Lack of suitable communication among the
stakeholders
Lack of suitable communication among the
stakeholders might be mitigated through the
development of a suitable communicational
media or platform which will assist the venture in
enhancing the capabilities of the organization
Task 10
Jane must implement the transformational leadership style of management, as it will
assist them in motivating and encouraging the active participation of the employees in the change
processes of the venture. On the other hand, the identification of the urgency that is being faced
by the organization and thereby implementing the change in the organizational operations will be
supported through the transformational leadership style. Appropriate communication with the
employees will assist Jane in identifying their issues and thereby mitigate the same. Therefore,
the application of the transformational leadership style will be supporting Jane in developing the
resources and potentials of the venture while facilitating a successful technological innovation in
the organization.
Task 11
Jane must take steps to identify the potentials of the employees in order to provide the
same with different tasks and roles that will assist in enhancing the rate of satisfaction. On the
other hand, the knowledge on the potentials and specific knowledge of the employees will assist
Jane in delegating the different task responsibilities among the target employees. Succeeding the

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assessment of the employees’ potentials, Jane must take steps to assess the different job
responsibilities with the view of improving the capabilities of the workforce. Empowering the
employees through suitable training and development programs will be assisting Jane in
maintaining the efficiency of the workforce. Therefore, the development of the delegation
programs by Jane will conclude through the delineation of the different responsibilities to the
employees for ensuring the smooth functioning of the systems.
Task 12
What do we want to achieve in the period ahead?
I believe that the objective of the training program is to enhance the efficiency of the work
processes that were already being undertaken by the permanent and the temporary employees of
the organization. The training program will assist in enhancing the flow of the processes while
developing the capabilities of the venture.
Where do you/we see your career progressing in the next two years?
The training will assist in providing me with a better opportunity of improving my designation.
On the other hand, the professional knowledge that is being gained through the operations will
assist me in developing my personal and professional skills for enhancing my performance. After
two years, I would like to perceive myself as a technological expert in the field.
How are we going to make this happen?
The training will assist in enhancing the operations. However, the submissiveness to the training
that is being conducted and the collaborative functioning of the workforce would assist in
developing a suitable learning outcome for the training program.

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What will you need from the company to help you to reach your career goals?
I expect my organization to identify the different flaws and loopholes in the practices and
thereby assist me by providing a suitable training and development system. The smooth
functioning system of personal development plan will assist in facilitating continuous learning
and enhancement of skills in my part. Therefore, I expect my organization to support and
motivate me with the aim of enhancing the operations.
Task 13
Jane: Hi. I would like to know whether you are facing any trouble after all the delegation
activity?
Manager: I believe that the tasks were allocated with extreme precision on your part. However, I
feel that you kind of misjudged my abilities wile choosing me as an IT head, as I have little
potential in the field.
Jane: To tell you the truth, it was clear that you had no prior knowledge in the particular field,
but is it not attractive to gain knowledge on the weaknesses? We will be providing you with a
short training session which will assist you in enhancing your skills relating to IT. I believe, it
will provide you with your future growth strategy.
Manager: If you insist, being so confident on my abilities, I don’t mind to take up the challenge.
Jane: keep up the good work. Appreciated!

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Task 14
Manager- I believe that the professional development is the key to success in the changing
business environments.
Jane- Yes, I believe the same, and therefore, I have planned to take a professional development
within a year. I will assist in enhancing my professional skills relating to networking, leadership
and the manner in which the performance of the organization might be measured.
Manager: I presume that the professional development related operations would assist you in
improving your operation in adherence to the job designation.
Jane: Hope so!
Task 15
Business networking assist a leader in maintaining the efficiency of the operations of the
venture through interactions and communications with the different stakeholders.
Communication with the stakeholders assist a leader in developing the business processes
through integration and collaborative functioning. Therefore, I believe that business networking
might be undertaken by a leader with the objective of demonstrating the needs of the
organization to the stakeholders. On the other hand, I also believe that business networking assist
a leader in maintaining the transparency of the operations.
Task 16 Presentation
(Refer to Appendix 3)

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Appendix 1
Task 12- Training needs analysis template
EMPLOYEE NAME: POSITION TNA DONE BY:
Major tasks
of position
Training/skills
development
required?
If yes,
identify
what
training
needs
exist
How will
this be
achieved?
(eg on the
job, external
training)
When?
Who to
organise?
Training
provider?
Y N
IT
department
s 
Technological
training on
developing IT
systems
External
training
2 weeks Training
providing
institutions
Permanent
staff
members 
Technological
training on
the new
innovation
on the job
training
3 week HR of the
organization
Temporary
staff
members 
Technological
training on
the new
innovation
on the job
training
3 weeks HR of the
organization
Assistant
staff
members 
Technological
training on
the new
innovation
on the job
training
3 weeks HR of the
organization
Task 14- Professional development plan
Individual Professional Development Plan
Staff Name
TIMEFRAME Personal goals: (Optional) Professional goals:
Next 12
months
none  Increase knowledge of
leadership strategies
 Develop more business
networks
 Improve skills in conducting