Leadership Management Homework Solution - Semester 1

This document presents a comprehensive solution to a management assignment, addressing key aspects of leadership and organizational practices. The solution encompasses detailed answers to three questions, covering topics such as information system management, knowledge management implementation, and business process analysis. Question 1 focuses on data quality, resource allocation, employee training, and performance monitoring within an information system context. Question 2 delves into knowledge management strategies, including effectiveness tracking, policy implementation, stakeholder engagement, data security, contingency planning, and performance measurement methods. The solution also addresses record management, system backups, and client-focused strategies. Question 3 analyzes a company's management system, purchase information guidelines, and research methods, including survey-based feedback collection and analysis, knowledge management outcomes, and the importance of responsibility for policies and procedures. The recommendations emphasize the importance of a knowledge management system, employee training, and strict adherence to rules. This solution provides valuable insights and practical examples for students studying management.

Running head: MANAGEMENT
MANAGEMENT
Name of student
Name of university
Author’s note:

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Answer of question 1:
a) The personnel of the organisation are required to provide high quality information in
the management system and be consistent about the data entry in the database of the
information system and always provide the update information in the database to
eliminate the issue of out of date data.
b) The human resources that are management of the company and the proper experts
who are hired for handling the information system, the physical resources that are
required for using any information system is the connection of the server and the
proper workstations and the financial resources that are required are the proper capital
investment for keeping the information system updated with the latest modifications.
c) With the help of training of the employees about the activities of the business the
organising and facilitating of the learning activities. The organising can be done on
the information system and proper schedule can be obtained for providing the
employees with the information of the business process.
d) The monitoring and the documentation of the chosen learning activities would be
done through the daily report that would be provided by the team managers to the
senior management. This would help in tracking the conditions of the employees of
the organisation and provide the required materials and resources.
e) The monitoring and the progress of the planned activities would be done by the
information system where the information of the schedules would be provided in the
database and the team managers and the employees would gather the required
knowledge from there and manage their teams effectively.
Answer of question 2:

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a) The effectiveness, compliance and the efficiency would be tracked by using the
proper management tools and then make proper plans for the implementation of the
knowledge management system and then provide the proper tools to the employees.
b) Proper policies and procedures would be implemented for the knowledge
management system and it would follow the policies that are implemented.
c) The implementation issues would be addressed by undertaking the staged
implementation and educate the stakeholders. The complete implementation process
would be divided into stages, which would be easier to implement and then the
knowledge would be provided about each of the step to the proper experts which
would help in eliminating the issues. The stakeholders would have the knowledge of
the complete implementation process and then provide the tools to the experts for
ensuring proper implementation.
d) The core business information would be protected at all cost and the proper security
measures would be implemented for providing the most security to this data. The
management and the stakeholders would have the knowledge about the core business
procedures and the sensitive documents that should be protected at all times.
e) Proper planning and contingency would be drawn for tackling with any kind of issues
that rises due to the integration of the data and the information systems. The business
process would be clearly defined and effective training would be provided to the
employees to ensure the successful integration of the data and the information system.
f) The methods that would be used for measuring the achievement of the performance
measures are the surveys, interviews or focus groups, observation, and record review.
g) The effective management of the records of the organisation would be ensured by
establishing standards and policies, assigning the authorities and responsibilities,

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establishment and the promulgating the guidelines and procedures, and integrating the
records management in the business processes and systems.
h) The backup of the system of the company would be done regularly to maintain the
updated data would be recovered whenever there is a situation of system failure.
i) The implemented strategies would be to provide the clients with the best possible
solution and technology in minimum cost and the provide assistance or help to the
colleagues whenever it is required and help them achieve growth in the company.
Answer of question 3:
a) The management system at BizOps provides the management of the company with
the updated and correct data in real time for enabling them in making quick decisions.
The major weakness of the information system is the access of the networks of the
company without the proper access.
b) The present purchase information management system guidelines are effective as the
company maintains the security and provide the customers with the best products. The
guidelines provides them with the policy of choosing the best materials from the
market and provide the best solution to the clients.
c) The research method that was used was the survey method. The employees and the
customers were provided with the survey forms that had specific queries and the
complaints of the customers. This helped in gaining an insight regarding the number
of people facing with similar issues.
d) The feedback and the queries of the customers and the employees is provided to the
review board who would perform the analysis of the results and then provide their
result to the management.

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e) The knowledge management outcomes could be considered as the effective learning
by the employees of the organisation regarding the process of the organisation and the
business processes.
f) The importance of taking full responsibility for policies, procedures and the
legislative requirements are that the company can assure the customers regarding any
kind of malpractice in the organisation as the companies follows the strict guidelines.
g) The benefits of taking full responsibility would be made understood to the
management of the company so that there is no disparity among the clients and the
employees.
h) The recommendations that are made is the effective implementation of the knowledge
management system, proper training of the employees and the implementation of the
strict rules.