HNBS 304: Examining Leadership and Management Roles in Starbucks

This report provides a detailed analysis of the differences between leadership and management within the context of Starbucks. It defines leadership as setting a new vision and management as controlling resources according to established values. The report highlights the distinct roles of leaders and managers, noting that leaders motivate and inspire while managers focus on planning and organizing. It further elaborates on the functions of managers, including planning, organizing, staffing, leading, and controlling, and discusses various theories such as trait, contingency, system, and classical theories. An example is provided to illustrate how managers and leaders collaborate to address declining sales. The report concludes that both leaders and managers are essential for Starbucks to achieve its goals, with leaders taking responsibility and managers motivating employees. This resource is ideal for students studying organizational behavior and leadership management, and Desklib offers a wealth of similar solved assignments and study materials.

Differentiation between the
role of a LEADER and the
function of a MANAGER
HNBS 304 | <name> | <ID>

Cover Slides
 Quarterly Results – 4th Quarter FY 05
 FY 2006 Financial Outlook

Introduction
Leaders are those persons who take the responsibility in
completing the tasks. Managers are those persons who provide
the encouragement and the motivation to the employees to
complete the tasks (Anantatmula, 2010). The present report is
based on Starbucks which is a coffee company and have a big
coffee house chain and has the objective that they deliver the best
coffee for their consumers. This report includes the difference
between leaders and mangers. Role of leaders and manager and
functions of the manager has to be discussed.

Defination of leadership and
management
 Leadership is setting of the new vision
for a group that they follow that is a
leader is the spearhead for new
direction.
 Management control or directs the
resources according to the values that
have been established.

Difference between Leader
and Manager
In every organization, managers and leaders plays a important
role. For doing any task or to solve any issue or conflict
manager and leaders are always required. Manager is required
in the entity while doing planning or to set the mission, vision
or the objectives for the entity (Rosette and Tost, 2010). In
Starbucks, proper communication should be done by managers
with the employees, consumers and other managers of the
enterprise. A leader is different from the manager.

Difference between leaders
and managers
Leader motivates and inspires the employees of the company
where as Manager should be focused on the planning and
organizing
Leaders are that person who do the changes in the entity where as
Managers of Starbucks is react to change (Melnyk and et. al.,
2012).
Leaders are those who take those ideas and implement them for
doing the improvement in the performance of Starbucks where as
Managers having the good ideas for the betterment of the
company.

Continued..
So, the leaders and managers of Starbucks do their own work
with the proper responsibility. Manager of Starbucks do the
proper conversation with their subordinates and leaders of that
company doing their work with full responsibility and by that
Starbucks can attain the leading position.

Role of leader and manager
In every organization, leader play a very important
role because he is the individual person in the
entity who take a responsibility for doing the task
(Sandström and et. al., 2011). Role of leader are :-
They require at every level of Starbucks.
Leader are the representatives of the enterprise as
they do take all the responsibilities.

Continue..
Roles of manager is divided into three categories includes
interpersonal, informational and decisional.
Interpersonal role.
Informational role
Decisional role

Functions of manager
There are five functions of manager which they follow :-
Planning
Organizing
Staffing
Leading
Controlling

Theories used in the
company
There are different type of theories and concepts which are used
by the manager and the leader to achieve the pre decided goals
and objectives (Oreg and Berson, 2011).
Trait theory
Contingency theory
System theory
Classical theory

Example
Suppose, the sales of Starbucks is decreasing then the manager
and the leader has to take the decision unanimously. So that this
issue can be sort out. In it the manager can pay attention on the
factors which are having a prime role in the sales and sales
promotion activities (Kouzes and Posner, 2011). He can provide
the advice to leader that what are the measures which can be
taken to enhance the sales of the entity. In it the leader has to
implement those policies which are suggested by the manager.
Thus the role of manager is to formulate the strategies and the
leader is liable to implement those plans.

Conclusion
It has been concluded that leaders and managers both are
necessary to Starbucks. For achieving the goals and objectives
leaders have to take the responsibility and managers have to
motivate the employees. Different functions of the managers are
to be used in the Starbucks to attain the objectives.

References
Anantatmula, V.S., 2010. Project manager leadership role in
improving project performance. Engineering Management
Journal. 22(1). pp.13-22.
Rosette, A.S and Tost, L.P., 2010. Agentic women and communal
leadership: how role prescriptions confer advantage to top women
leaders. Journal of Applied Psychology. 95(2). p.221.
Melnyk, B.M and et. al., 2012. The state of evidence-based
practice in US nurses: Critical implications for nurse leaders and
educators. Journal of Nursing Administration. 42(9). pp.410-417.
Starbucks. 2016. [Online]. Available through:
<http://www.starbucks.co.uk/about-us/company-information/miss
ion-statement>. [Accessed on 22th October 2016].

Thank you