Management & Operations Report: Leadership, Management, and Strategy

This report delves into the intricacies of management and operations, beginning with a differentiation between the roles of leaders and managers within an organization. It explores leadership theories, such as Likert's 4 systems of management and the managerial grid, providing a framework for understanding different leadership styles and their impact. The report analyzes the application of leadership and management principles through a case study of Dubai, illustrating how leadership can drive strategic initiatives and achieve business objectives. It further examines operational management approaches and their significance in achieving business goals, including the roles of leaders and managers in improving operational efficiencies. Factors within the business environment that impact operational management and decision-making are also assessed, offering a comprehensive overview of the subject matter.

Management & Operations
Table of Contents
Introduction..................................................................................................................................................................................3

Task1........................................................................................................................................................................................... 4
LO1 Differentiate between the role of a leader and the function of a manager............................................................................4
P1. Define and compare the different roles and characteristics of a leader and a manager.......................................................4
M1 Analyse and differentiate between the role of a leader and function of a manager by effectively applying a range of
theories and concepts...............................................................................................................................................................7
D1 Critically analyse and evaluate the different theories and approaches to leadership in given contexts...............................9
LO2............................................................................................................................................................................................ 10
P2. Examine examples of how the role of a leader and the function of a manager apply in different situational contexts.....10
P3- Apply different theories and models of approach, including situational leadership, systems leadership and contingency...13
M2 Assess the strengths and weaknesses of different approaches to situations within the work environment.......................14
D1 Critically analyse and evaluate the different theories and approaches to leadership in given contexts.............................15
Task 2........................................................................................................................................................................................ 16
Lo3............................................................................................................................................................................................. 16
P4. Explain the key approaches to operations management and the role that leaders and managers play..............................16
P5 Explain the importance and value of operations management in achieving business objectives.......................................17
M3 Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business
objectives............................................................................................................................................................................... 19
D2 Critically evaluate the application of operations management and factors that impact on the wider business environment.
............................................................................................................................................................................................... 20
LO4............................................................................................................................................................................................ 20
P6 Assess the factors within the business environment that impact operational management and decision-making by leaders
and managers......................................................................................................................................................................... 20
M4 Analyse how these different factors affect the business environment and the wider community.....................................21
D2 Critically evaluate the application of operations management and factors that impact on the wider business
environment........................................................................................................................................................................... 22
Conclusion:................................................................................................................................................................................ 22
References.................................................................................................................................................................................. 23

Introduction.
This assignment is about management operations. It starts with differentiating between the leader and manager and
their roles and function in the organization, respectively. Followed by critically analysing and evaluating different
theories and approaches to leadership. It also discusses the different functions and roles that can be played by the
manager and leader in different situations. The theories like situational leadership, systems leadership and
contingency play a crucial role in Tesco. Assessment of strengths and weaknesses of different approaches within the
workplace, the key approaches to operations management, its importance. The contribution of manager and leader
to the Tesco.

Task1.
LO1 Differentiate between the role of a leader and the function of a manager
P1. Define and compare the different roles and characteristics of a leader and a manager.
Tesco is a well-known company, in order to understand the roles of a leader and a manager. The leadership
styles in this organisation have been studied. The changes made by Terry that explains and differentiates between
the role of the manager are the leader are stated below:
Leader: A leader is a person that influences people to achieve goals. Leadership is related to both research and
practical application of the research in a manner that influences and inspires others to achieve the goal.
Manager: A manager is a person that controls and manages people to get things done. Managing is related to
setting, controlling and achieving goals.
It is very often that the manager is confused with a leader or vice versa. There is a fine line that separates these two
positions. The differences are described below:
S.No. Criteria. Leader. Manager.
1. Definition. A leader is a person
that influences
people and get the
task done
autonomously.
A manager is a person that
defines, controls and achieves
the goals in a controlled way.
2. Scope. A leader's scope is
vast. Scope as in the
leader thinks
beyond the normal
curriculum. The
vision of turning the
dreams into reality.
A manager's working scope is
limited to some extent. A
manager is focused on
achieving and controlling.
3. Changes. Leaders are known
to bring changes to
the present
situation.
Managers stick with the
system. They maintain the
status quo.

4. Uniqueness. The speciality of
leaders is to
maintain the
uniqueness in their
work. They are self-
aware about their
way of doing the
task. A leader set
examples for others.
Managers often copy the status
set by others they adopt the
leadership style and do not
define anything new on their
own.
5. Risk. Leaders are risk-
takers. They are
focused on
exploring and
giving out the best
outcome possible.
They may fall
miserably in the
mid-way.
Managers basically work under
controlled manner and they
control risk or avoid it up to the
extent possible.
6. Time-span. The vision is very
vast. So, the leaders
are in the long race
and focused on
achieving the final
reward instead of
regular rewards in
the way.
Managers generally work to
achieve short-term goals and
gain regular rewards and
acknowledgement.
7. Relation with
people.
Leaders make
relationships with
people.
Managers make systems and
processes with people.
Table: Difference between a leader and a manager(Pinck, et. al., 2018.)
Characteristics between managers and leaders:
Managers:

 Engages in day by day activities
 Administers subsystems within organizations
 Asks how and when to engage in standard practice
 Uses transactional influence
 Relies on control strategies to get things done by subordinates
Leaders:
 Formulate long term objectives for reformig the system :plan, strategy and tactics
 Innovates for the entire organization
 Ask when and why to change standard practice
 Creates vision and meaning for the organization and strives to transform culture
 Challenges the status quo and creates change(Kanungo, et. Al., 1998)

M1 Analyse and differentiate between the role of a leader and function of a manager by
effectively applying a range of theories and concepts.
S.No. Criteria. Leader. Manager.
1. Vision establishment. Decides and analyse
the situation and
accordingly gives
direction and vision.
Makes strategic plans
to achieve the vision.
Sets example by being
passionate about
reaching the vision.
Works under set boundaries
plan to develop process and
programs to achieve the goals.
(Little et.al, 2016.)
2. Human development
and connection.
A leader aligns the
Tesco to achieve the
vision. Influences
people to accept and
believe in this vision
decided. displays high
emotion. increases the
choices of followers.
A manager allocates tasks,
communicates the standards
and expect the result according
to the set norms. Displays low
emotion. Limits employees'
choices.
3. Execution. A leader never forces
the followers and get
things done, instead,
he motivates them and
persuades them to
meet the objectives.
takes high risk and
logical approach to
A manager controls, identifies
and solve problems. Avoid and
controls risk.

problems.
4. Outcome. A leader expects
drastic changes as a
result of the efforts.
A manager usually predicts and
expects the same results.
Table: Difference between the role of a leader and the function of a manager. (Algahtani, 2014.)

D1 Critically analyse and evaluate the different theories and approaches to leadership in
given contexts.
There are many theories put forward to understand the behaviour of leadership. Some of the Theories of
leadership are discussed here:
According to Nanjundeswaraswamy and Swamy, Likert’s 4 system of management: Likert have given 4 systems of
management according to which a leadership defines his characteristics.
 Explorative-Authoritative: This system defines a dictatorship style of leadership in which the leader uses
negative motivation techniques for his followers, the leader in this system is highly demanding and result in
focused and not followers centred.
 Benevolent-authoritative: This system defines a leader who trusts his subordinates and communicates up to
an extent. But the final decision is of the leader.
 Consultative: The trust on the employees us high, the leader discuss and takes advice from the subordinates
and the leader retains the right of final decision.
 Participative: This is a highly encouraging system of leadership in which the leader lets the employees
participate in decision making and other activities.
Likert observed that the leaders who followed the fourth system of management were more successful as
compared to others as this system involves both followers and leader hence both give their full efforts and achieve
goals.
Managerial grid: Proposed a grid explaining the focus of leader on task Vs. followers. the grid is defined five
leadership styles.
 The 1st style (1,1) is the ‘impoverished' in this the leader neither focuses on the followers nor on the task.
Little leadership is exhibited.this system doesn't practice anything new rather focuses on the previous results
to get things going.
 The Second style(9,1) is ‘country club' where the leader has complete focus on the followers and very less
focus on the task. The work atmosphere under this leader is healthy but the achievement of a goal is given
less priority.
 The third style(5,5) is ‘organization-man management' there is a moderate balance between the task and
followers. The leaders in this style can maintain the present situation but are less likely to adjust to changes.
 The fourth style(1,9) is ‘authority-compliance' in this there is a high focus on the task but negligible on
followers. the working atmosphere is highly competitive.

 The fifth style(9,9) is ‘team management' where the leader has a complete balance between the followers
and task. The leader following this style is considered to be ideal as the task is getting achieved along with
maintaining a healthy work atmosphere.
LO2.
P2. Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts.
The role of a leader and the function of a manager must be in sync to achieve the goals and objectives. The
case study of Dubai is explained here to understand the concept of leadership and management. Dubai is a country
which hardly has any natural resource to depend upon, but filled with oil resources that helped them in filling the
requirements of other nations. With the help of this, Dubai has reached to a growing level. Including this, due to
lack of natural resources, president thought of an alternative method that can be chosen to develop the economy of
the country. He decided on a tourist-based economy and took the initiatives and huge risk. He influenced people
and motivated them to develop a tourist-based economy and develop the country. Now, the country is well known
for infrastructure, mini city and a number of tourist-attracting spots. The president here plays the role of a leader
whereas his managers developed the strategies to make this dream come true.
The leader shows ‘team management' style maintaining a complete balance between the followers and task
and thus, having a healthy work atmosphere and task – achievements. The role of a leader and the function of a
manager must be in sync to achiex’e the goals and objectives. The case study of Dubai is explained here to
understand concept of leadership and management . Dubai is a country which hardly has any natural resource to
depend upon. So the president thought of an alternative method that can be chosen to develop the economy of the
country. He decided on a tourist-based economy and took the initiatives and huge risk. He influenced people and
motivated them to develop a tourist-based economy and develop the country. Now, the country is well known for
infrastructure, mini cit y and a number of tourist- attracting spnts. The president here plays the role of a leader
whereas his managers developed the strategies to make this dream come true. The leader shows ‘team management'
style maintaining a complete balance between the followers and task and thus, has’ing a healthy work atmosphere
and task — achies’ernents.
Managerial roles are those roles that help in designing the structure of the organisation. Henry Mintzberg
has established ten key roles that would help managers execute their duties properly. There are some theories which
could be applied with the leadership theories to improve the quality of management. The department of operations
of Tesco PLC has to deal with a situation of the increased cost of the production and purchase. They need to deal

with the stakeholders who can provide the raw material of low cost. The leaders of Tesco PLC encouraging their
employees for adopting the new technologies for innovate new ideas planning of performance.
Management by objectives is a theory which could be helpful for Tesco PLC managers to classified the
efforts of employees for the accomplishments of the goal. In this theory, the manager uses to work with the
employees and fix the different standard of performance for them and the leaders delegates their duties to motivate
the employees on a higher level.
Mintzberg's Management Roles
Henry Mintzberg says a manager skills do not always bring success to a business. Managers of Tesco
develop on the basis of well-thought-out actions in advance, following a protocol. They as leaderships know how to
use their role in all situations.In Mintzberg’s studies we learn how a manager can overcome his limits and how he
can discover and improve the right skills.
Interpersonal Category:
 Figurehead: As a manager in Tesco PLC, the main role or the responisbilities are directly linked with
social, ceremonial and legal. It is much required to be a source of inspiration within the company as it would
help staff to look up to the manager with authority, and as a figurehead.
 Leader: This is being considered as one of the crucial responsibility of a leader that helps Tesco’s team
members for different tasks, to handle the entire organization in reaching to manage the performance and
responsibilities of everyone in the group.
 Liaison: It is required by Tesco’s manager to keep on communicating external and internal contacts. It is
pretty much needed by Tesco to be able to develop network effectively on behalf of company’s roles and
responsibilities.
Informational Category:
 Monitor – In this role, it is required by Tesco’s manager to keep on hitting their targets through considering
the focus over both organization and industry.
 Disseminator – This is where Tesco would effectively sustain within the market through developing
communication potentially useful information to manager’s team.
 Spokesperson – Managers represent and speak for their Tesco. In this role, manager of this organisation
(Tesco) is effectively responsible for transmitting information about number of goals and different range of
objectives as well.
Decisional Category:
 Entrepreneur – As a manager, within Tesco it is required to create and control change within the

organization. With the help of this, it can be said that Tesco would easily become able to solve a number of
problems, generating new ideas, and implementing them.
 Disturbance Handler – If it is talked about team of Manager then sometimes they perform number of
unexpected activities, which may lead to create number of difficulties for the organisation. Here, it is pretty
much needed for manager of Tesco to mediate disputes within it.
 Resource Allocator – It will be required by Tesco to keep on making determinations at the time when it
comes to develop ample number of resources when it is applied. This involves allocating funding, as well as
assigning staff and other organizational resources.
 Negotiator – Another crucial responsibility of manager of Tesco is to take part in, and direct, important
negotiations within team, department, in order to gain competitive advantages.

P3- Apply different theories and models of approach, including situational
leadership, systems leadership and contingency.
Leadership can be termed as a manner by which an individual or a team tries to mentor others to
reach to their goal or target by providing them proper path and guidance which gives a sense of
direction to achieve it. There are various leadership theories and models which can make it more
clear. Some of them include:
Situational leadership- According to Situational Leadership, no single quality of leadership
quality is preferred. It is varied according to the situation a person or team is going through at
that particular time. It completely depends upon the timing and the situation at that very scenario
and it automatically moulds the individual or team involved in it to act accordingly to deal with
that particular situation. According to Situational Leadership, the most efficient and effective are
those leaders which can take the hint from the situation and can make strategies and blueprint on
the spot by reacting on that particular scenario (Zigarmi et. al., 2017). This type of leadership
style if adopted by leaders of Tesco, then it would directly lead company to sustain within the
market for a longer period of time. Through this, Tesco’s leaders could effectively improvise
both profitability along with the productivity as well of business organisation. Basically, this
style of leadership would aid number of staff members to adapt the changing culture and the
leaders will motivate the in adopting the culture according to the situation. This could be
understood witb a good example of Tesco where, due to Brexit the employee turnover ratio got
high, which affected and impacted negatively upon overall performance level of the company.
Considering situational leadership style it can be said that leaders would develop a number of
policies that would compensate or motivate feared employees of loosing job due to Brexit.
Systematic leadership-It can be termed as a leadership where leaders provide sound and biased
free platforms for the people involved can give their hundred per cent to achieve productivity. It
tests how an individual or team works in a stressful situation. According to this leadership, any
difficult situation can be handled calmly if there is a sense of cooperation and management
among different departments of the organization. It says that a team not only runs because of the
leader but because of the individuals involved in it. Considering this type of leadership style a
leader could effectively become able to work in a systematic manner, where the system theory of
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leadership would develop strong relations among both employer and employee. Using this
approach it can be said that Tesco’s managers would directly develop systematic design along
with the strategies as well. But, this is also time taking process as it would lead the organisation
to take flow the information slowly from top level management to lower level..
Contingency: This theory of leadership states that there is no perfect style of leadership. The
leader must be agile in choosing leadership styles according to the situation. The leader is
effective when he is wise enough to choose and implement the leadership styles according to the
situation. Considering this approach, it could effectively upon two-fold process where skills of
leader as well as situation both are analysed. This theory of leadership style will help Tesco to
adopt changing environment easily which will help in attracting large number of customers and
enhance their sale.
M2 Assess the strengths and weaknesses of different approaches to situations
within the work environment.
Earlier the behavioural theory stated that one leadership style is enough for the work
environment but later, the situational theory explains 4 styles of leadership for effective working.
The strengths and weaknesses of the approaches are described below:
Strengths
 The situational theory demands the leader to be agile so as to adapt to the situation.
 It promotes collaboration among the team members.
 It is focused on a complete analysis of the situation.
 Change is always required in an organization, monotony leads to the same results and
less improvement.
 The system gets more dynamic and ready for coming changes and challenges(Jayne
Thomson, 2018).
Weaknesses
 Diverts attention from long term goals- The situational leadership adapts to the current
situation focusing on the current needs thus the attention from the long term goal diverts.
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 Difficult for everyone to adapt to changes- Some managers are not so agile to adapt to
immediate changes thus it becomes difficult for them to adjust to the changing leadership
styles(Bizfluent, 2018).
D1 Critically analyse and evaluate the different theories and approaches to
leadership in given contexts.
Fig: stages of mentoring as a leader. (Source: 123Rf, 2017.)
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The situational leadership and its different approaches have the principle of flexibility, the
flexibility of the methods of working that contributes the team members to adapt to different
situations and
The theory also defines different types of leaders that are described below. It also analyses the
Coaching leaders that focus on both the personal and job-related skills, pacesetting leaders that
focus on work, democratic leaders who believe on his team and let them make decisions on their
own, authoritative leaders etc.
Task 2
Lo3
P4. Explain the key approaches to operations management and the role that
leaders and managers play.
The unique approaches that operations management includes in the process of converting input
of the organization into services or products are described below:
Direct tie-ups with the customers: The first principle is to treat the customer better than the
competitors in order to get a competitive advantage. The level of satisfaction of the customers is
given priority while making any strategy(Cleverism, 2016).
Awareness about the market competition: The leader who is responsible for the planning and
organizing must be aware of the competitive edges present in the market.
Organized resources: The input factor defines the quality of output. Whether it may be goods or
services, the resources are well organized in the operation management.
Human resource investment: Operations management focuses on human capital as it considers
it to be the most valuable asset of the organization. Proper training and guidance are given to the
employees for the expected outcomes.
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Pull system: The work is coordinated in a way to successfully reduce the wastage by producing
the product and services according to the demand.
Improve: “Improvisation is the key" operations management believe in taking decisions as
quickly as possible and improving at every step.
The major role in the functioning of the strategies of operations management is played by the
leader and manager where leader plans the strategy, influences people to work to achieve the
goals successfully in less amount of time. The manager is organizing, makes teams, allocate
work, keeps the system in check and take the initiatives required to achieve the
goal(Cleverism,2016).
P5 Explain the importance and value of operations management in
achieving business objectives.
Operations management is a systematic way to improve production in an organization. It
works under certain principles and strategies to gain the maximum out of minimum. Some of the
features that mark its importance and values are described below:
Lean operations: The objective of this operation is to maintain the quality of the product even
In the high demand condition. The key objectives under it are(Resta et.al, 2015.):
 Eliminate waste.
 Involvement of everyone.
 Continuous improvement.
Product quality: The effective operations management has a key eye on the quality control
enhancing the service quality.
Customer satisfaction: The principle of operations management has customer satisfaction as a
priority.
Revenue increase and waste reduction: The strategic production process has proved an effective
method to reduce the inventory cost and reducing waste. Thus resulting into increase in the
revenues. It also provides wide visibility for Tesco.
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Six Sigma in the organizations: Six Sigma can be implemented a a methodology to
impruve projects or solve complex problems on all levels in the Organization. It also can be used
as a company value, a concept devoted to quality and improvement.
Six Sigma not only aims for theoretical improvements but also for measurable results and value
additions to the company in form of concrete cost savings or quality improvements leading to a
raise in revenues and market share.
The Six Sigma started in 1987 in Motorola , was designed by M. Smith as a tool to improve the
outcome from Projects because Motorola these day had significant problems with performance
and quality. Six Sigma has been adapted by various companies and also has been implemented in
various industries. In present, is a universal tool and methodology wich is flexibile and can be
adapted to nearly every environment or organization.(Hartung, 2012). Within Tesco, it is said
that it is pretty much required by Tesco to eliminate both the raw materials and defects as well
from the different range of products and services offered by them
Role of leaders – Within Tesco, it can be said that it is vital for leaders to keep on
focusing upon developing unique policies to bring or make continuous improvements so that
right modifications could easily be made within the existing products or services to satisfy the
need and requirements of customers.
Role of managers – If it is talked about managers of Tesco, then these individuals
consists with a responsibility of managing the whole work, for working in an appropriate
manner.
Just in Time – Purchase of raw materials at correct time, when needed is being considered as
one of the crucial approach that is utilised by business organisations like Tesco. Under this, it is
required by both leaders and managers to consider accurate forecasting before bringing any sort
of modifications to enhance the effectiveness of the system.
Role of leaders – Showing the way to subordinates that how waste material can be
reduced to zero within Tesco from production unit, is said to be a crucial step taken by leaders to
enhance the performance level.
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Role of managers – This is being considered as one of the crucial responsibility that
managers carries when it comes to reducing the costs for Tesco where appropriate training is
being provided to staff for their requirements.
Lean Principle - This sort of manufacturing is being considered as one of the crucial approach,
which helps in emphasizing the whole production and manufacturing system. With the help of
this, it can be said that number of objectives ub relation to Tesco where it’s productivity could
effectively be improvised right on time. Basically, all the principles are developed upon kaizen
system, where Tesco would easily may become able to develop and maintain continuous
improvement within the whole process.
Role of leaders – Primal role is to bring modifications among whole production
process when it’s necessary for bringing continuous improvement in production process.
Role of managers – Managers of Tesco develops and performs a number of efforts in
relation to enhance the performance level of the overall production process of the company.
M3 Evaluate how leaders and managers can improve efficiencies of
operational management to successfully meet business objectives.
Leaders are the influencers that set the human capital into the workforce and managers are the
planners and organizers that make strategies for the work both plays very important role in
effective operations management(Chron, 2018.). It can be analysed that there are different roles
of managers and leaders that are discussed below:
 Resource management: It is the duty of the manager to take the responsibility of
different resources such as budgeting, controlling costs and maintaining the organization
financially lies in the hands of operation managers and leaders.
 The setting of Goal: It is the duty of the manager to set the mission and goals of Tesco.
Through this, they provide the direction to the team and defines the quality of further
process and operations.
 Communications: The leaders must coordinate and communicate well so that there is no
communication gap between the team members, leaving no room for errors.
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D2 Critically evaluate the application of operations management and factors
that impact on the wider business environment.
The application of operations management in any organization leads to improvement removing
the haphazard working conditions with more strategic principles. The factors affecting the
business environment is explained below:
 Corporate objectives: The application of operations management varies from objectives
of different corporates.
 Finance: It includes different terms such as profitability, cash flow, liquidity directly
affects the business.
 Human resources: Human capital have always been the most flexible and important
factor of any organization thus quantity and quality of human resources directly affects
the quality of service and products.
 Marketing issues: The business lies in the market so the market strategies need to be
changed according to the situation.
LO4
P6 Assess the factors within the business environment that impact operational
management and decision-making by leaders and managers
The factors affecting operational management and the decisions made by managers and
leaders are affected by different factors listed below –
Corporate social responsibility – By leading CSR activities, associations can upgrade
their generosity and grab the attention of customers from all over the world. In setting of Tesco,
diverse CSR exercises are directed, for example, giving comensation, training and wellbeing,
giving offices and more would directly lead the Tesco sustain in the market for a longer period of
time. If it is not done by Tesco, right on time then it would directly impact negatively over
performance level of operational management and decision making as well on the business
organisation (IEdunote, 2017). This could be understood with a good example of Tesco, where
company was using plastic to pack their products, which raised number of issues for Tesco and
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created negative impact upon company’s goodwill. Developing a particular policy in relation to
reducing the high usage of plastic could directly raise number of benefits for Tesco like customer
engagement and so on.
Social Factors – These are said to be some of the crucial external factors that would lead
Tesco to bring changes among decision making process and within operations management as
well. In regard of Tesco they lead investigation of market on ordinary premise with the goal that
they can distinguish social factors in compelling manner. Through this pioneers and
administrators ready to create choice which are fitting as per circumstance. By this they mainly
gets ready to improve their items and administrations so as to fulfill needs and necessity of
clients..
Economic Factors – This factor identified with financial conduction of a nation or an
organization and it is fundamental for an organization to create methodologies and plans as well.
It incorporates different elements like excise rate, salary rate, unemployement rate and some
more. In setting of Tesco they build up their systems and plans as well which help them in
satisfying clients prerequisite as per their spending limit. By this individual organization
additionally ready to create procedures or bundles this can be moderate by organization
appropriately.
M4 Analyse how these different factors affect the business environment and
the wider community
The impact of different factors on the business environment and the wider community:
 Economic environment: the economy is bound to change with time as it is highly
dynamic in nature. It directly affects the market conditions. Changes in rates of interest,
inflation etc.
 Technological change: the business must evolve with the evolution in technology so as
not to bind back in this fast evolving business world.
 Legal and environmental change: Regulation and legislation of the different countries and
authorities plays an impact on the policies and rules of the organization.
 Competitors: competitors in the market define the price range and quality of product and
services(Iedunote,2017).
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D2 Critically evaluate the application of operations management and factors
that impact on the wider business environment.
According to Elisa Battisoni, (2013), the companies have to survive in a condition where the
resources are limited but the demand is unlimited, uncertainty is present in the business market.
The application of operations management impacts the business world in a wider sense as it
includes strategic plans to deal with this problem of scarcity of resources as it implements the
Lean process that minimizes the waste and maximizes the profit in the limited resource condition
also. The other problem that is solved by the application of operations management is of an
unskilled workforce, the operations management principle works on first training the employee
and then let them work independently, coordinating with the team and working efficiently. The
production and operation is basically the method of resolving haphazard methods of working and
production into simplified strategic and logical tools which are managed by skilled and efficient
leaders and managers that hires and trains the human capital and make them more skilled and
efficient. The method includes designing, analysing, optimizing tools and resources, effective
problem-solving techniques, quality product and services, increasing revenue by decreasing the
wastage in production. Overall this method is the demand of the modern business and must be
applied to achieve greater success.
Conclusion:
The report has explained all the important aspects of operations management and the critical
analysis of the factors and methods, principles have led to the conclusion that this is the demand
of the present and future and the leaders must focus on implementing the tools and techniques to
make the work-environment effective and profit earning. The various theories and approaches
have added to the method of operations management by giving the idea about the different
leadership styles to choose according to different situations.
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References.
123Rf, 2017. Leadership and Mentoring.123Rf.Available at:
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