Cookery Course Assignment: Leadership, Management, and Team Dynamics

This cookery course assignment delves into various aspects of leadership and management within an organizational context. The assignment begins by exploring the roles of a manager, including interpersonal, informational, and decisional roles, and then moves on to examine the expectations management has of employees, such as commitment, honesty, enthusiasm, dependability, and the ability to accept feedback. The report further analyzes performance management systems, highlighting their contributions to individual staff development, including communication, development, motivation, and conflict resolution. It then contrasts six distinct leadership styles, namely visionary, coaching, democratic, affiliative, commanding, and pacesetting, evaluating their respective features and impacts. The assignment also addresses how leaders can foster supportive and open communication, providing ten practical examples. Moreover, it outlines eleven essential characteristics of effective leadership, such as influence, vision, credibility, and integrity, and then identifies key characteristics of effective teams, emphasizing communication, common goals, equal contribution, support, diversity, leadership, organization, fun, and regular review. Finally, the report discusses how motivational theories, including Maslow's hierarchy of needs and equity theory, can be applied to meet individual and team needs, enhancing performance and management effectiveness.

Running Head: Cookery Course Assignment
COOKERY COURSE ASSIGNMENT

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Cookery Course Assignment
Table of Contents
Table of Contents.......................................................................................................................2
Task 1.........................................................................................................................................3
Task 2.......................................................................................................................................14
Project 1...................................................................................................................................14
Part 1.....................................................................................................................................14
Part 2.....................................................................................................................................17
Reference list............................................................................................................................19

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Cookery Course Assignment
Task 1
Answer to Question 1
There are different roles of a manager that includes
1. Managers perform an interpersonal role like figurehead of the organization. This
includes welcoming visitors and signing different legal contracts and documents.
Moreover, other routine tasks like taking small decisions can be included in
figurehead role of the manager.
2. Managers play a role of a leader by coordinating with other staff. Different other tasks
including hiring, training and motivating are done by them (Anderson & Sun, 2017).
3. Role of liaison is also played by a manager through performing functions like
motivating and communicating with different teams.
4. A manager needs to monitor performance of employees and provide them feedback.
5. Manager plays the role of disseminator by collecting information and passing them to
subordinates.
6. Managers perform the role of spokesperson during representing the organization.
7. Manager initiates and oversees different new products for improving organizational
performance.
8. Manager takes initiations to eliminate all kind of conflicts within the organization.
9. A manager allocates essential resources during any project or tasks like time and
financial resource.
10. Managers also play the role of negotiator during any case of bargaining on the behalf
of the company.
11. Managers have a duty of care that held them responsible to ensure safety to staff.
12. It is the role of manager to maintain an efficient workflow in the organization.

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Cookery Course Assignment
13. Coaching of staff is another essential role of a manager that helps to motivate the
workforce.
Answer to Question 2
Five expectations of management from employees are mentioned below,
 Commitment: Employees are expected to work hard and provide their best effort to
the organization. As mentioned by Reina, Rogers, Peterson, Byron & Hom (2018),
their dressing and behavior must reflect their commitment to the work.
 Honesty: Employees must be honest when admitting their mistakes and they are
expected to express their opinion. Accepting mistakes is a good approach and it
makes the management trust on their employees.
 Enthusiasm: Employees must be enthusiastic about their jobs and it can help them to
perform well. They are expected to be enthusiastic in case of learning and
development in the workplace (Metz, Kulik, Cregan & Brown, 2017). They must be
attentive at workplace and they must help their coworkers eagerly.
 Dependability: Management expects that employees arrive at the office on time and
finish their tasks within given deadline. They must not take leaves without proper
reason and management expects that employees will always inform in case of sudden
leaves. Illness of own or family member can be considered as a reason for taking a
day off.
 Accept feedback: Leaders and managers provide feedback to employees. It is
expected that employees will accept feedback and they will improve their
performance by considering feedback. As opined by Kong, Wang & Fu (2015),
constructive criticism can be used to improve performance and employees must learn
from the suggestions of their hierarchy.
Answer to Question 3

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Cookery Course Assignment
A performance management system helps organizations to measure and improve performance
of their employees. As mentioned by Osabiya (2015) this kind of systems contributes to the
development of staff. Four contributions of this system in individual development of staff are
mentioned below,
- This system is considered as a communication channel within the workplace. As
stated by Noe, Hollenbeck, Gerhart & Wright (2017), a performance management
system to inform employees about their roles and responsibilities. It helps them to
improve skills to maintain standard performance.
- Developmental attribute of this system allows managers to use methods including
mentoring, training and coaching to ensure individual development of their
employees. They can give positive feedback to their employees for helping them to
identify areas of development.
- It plays the role of a motivator and helps employees to take challenges and mitigate
those challenges through self-development process. As stated by Buckingham &
Goodall (2015), this kind of system helps in ensuring a fair assessment of
performance and make employees motivated to improve professional skills.
- An effective performance management system helps in defusing conflicts among team
members. Team members get a platform for discussing their conflict and gaps of
performance with each other through this kind of system. On the other hand, this
system can help team members to understand each other’s perspective and help others
in professional development.
Answer to Question 4
There are six different leadership styles with unique features:
Visionary
 This leadership style helps to mobilize people towards a vision

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Cookery Course Assignment
 This leadership style allows leaders to get the best performance as a clear direction
can be achieved.
 This style of leadership helps to create a positive climate by eliminating chance of
confusion and conflicts.
Coaching
 Helps in development of people and enhances performance in future.
 An efficient and positive workforce can be created through proper coaching and
mentoring (Cappelli & Tavis, 2016).
 This leadership style helps to build long-term strength and a helping environment is
created.
Democratic
 This leadership style helps to increase participation of employees
 A friendly and positive working environment can be created through this leadership
style.
 Flow of ideas gets increased in the workplace.
 Employee engagement and satisfaction rate can be increased by adopting this
leadership style.
Affiliative
 This leadership style helps in helps to create a proper emotional bond and harmony
among employees, which in turn, helps to improve the work environment.
 This leadership style helps in eliminating any rift between team or team members.
 Motivation can be achieved through this style during any stressful situations (Vargas,
2015).
 Positive working climate can be developed by considering this leadership style and it
helps in eliminating interpersonal conflicts.

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Cookery Course Assignment
Commanding
 Less chance is given to employees in any decision-making process
 Works best during any emergency or organizational crisis
 A negative working climate gets created through this leadership style because
engagement of employees may decrease.
Pacesetting
 This leadership style works best if any quick objectives need to be fulfilled.
 Helps to get quick results from teams
 Helps to increase competence level of a team
 However, the stress level of employees can increase if this leadership style is adopted.
 A negative working environment with high stress affects employees that can lead to a
decrease in job satisfaction level and performance of staff.
Answer to Question 5
Following 10 examples can postulate the process, by which leaders provide supportive and
open communication,
1. Leaders may ask employees for suggestions for the company and this approach can
motivate employees in terms of open and supportive communication (Antonakis & Day,
2017). For example, a box may be put at the workplace and employees can be asked to leave
their suggestions for particular business areas.
2. Listening to the voices of employees help leaders to ensure supportively and of
communication.
3. Praising and acknowledging good performance of employees can encourage employees
to take part in open communication.
4. Leaders ensure supportive and open communication by creating role-play activities
within an organization.

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Cookery Course Assignment
5. Leaders often ensure schedule evaluation with individual employees to ensure direct
communication with them. As mentioned by Verburg (2019), it helps in understanding the
abilities of individual employees.
6. Leaders act polite while communicating to encourage employees to take part in open and
supportive communication.
7. It can be seen that leaders establish policies to prevent their employees from
argumentative communication. These policies help in ensuring supportive communication
(Men & Yue, 2019).
8. Providing reading material regarding importance of communication within the
workplace to employees helps leaders to engage employees in supportive and open
communication.
9. Through encouraging employees to know each other, leaders successfully ensure open
communication.
10. Providing a positive response to the approaches of employees by leaders act as a
motivator for engaging employees in open and supportive communication.
Answer to Question 6
11 characteristics of effective leadership are
 Influence: Effective leaders influence subordinates to achieve objectives or goals.
Thoughts and behavior of employees can be influenced by a leader.
 Leaders help to see a big picture: Leaders thinks big and looks a broader perspective
that can help to achieve long-term objectives.
 Benefit of doubt: Effective leaders provide the benefit of the doubt to others believes
the subordinates.
 Credibility: This is another characteristic that can be achieved through honest
communications and interactions.

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Cookery Course Assignment
 Teacher: It is another effective leadership character that helps to guide and monitor
performance of subordinates. Regular teaching and monitoring performance of others
help to improve the workforce.
 Empowerment: Leaders empowers employees to take responsibility and face
different risks. A subordinate can be empowered to take risks and chances that can be
considered as a part of development process.
 Delegator: This characteristic helps in delegating responsibilities to subordinates and
helping them to learn.
 Integrity: Effective leadership depends on integrity, ethics, and honesty (Abu Bakar
& McCann, 2016). Leaders need to demonstrate this character to others.
 Respect and trust: It is another character of effective leadership, where which
postulates that leaders can achieve respect from their subordinates because of their
positive behavior.
 Team player: Effective leadership can be achieved if leaders act as a part of a team.
They participate in different teamwork and encourage others to participate.
 Right priorities: Effective leadership can be achieved if leaders have proper
knowledge about priorities (Meinecke, Lehmann-Willenbrock & Kauffeld, 2017).
Hence, a balance in team performance can be achieved and engagement of
subordinates can be gained.
Answer to Question 7
Characteristics of a team can help in determining its ability to perform. Characteristics of an
effective team are mentioned below,
- Effective communication between team members must be there as it helps team
members to understand each other’s viewpoints.

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Cookery Course Assignment
- Every team member focuses on achieving a common goal by providing their best
effort.
- Every team member is able to provide equal contribution to achieve team goals.
- Team members support each other without hesitation and help each other to get the
work done on time.
- Diversity within team members must be there within an effective team (Mayfield &
Mayfield, 2017).
- An efficient and skilled team leader must be there within a good team to guide team
members to select appropriate way to success.
- Within an effective team, members always perform in an organized manner.
- Team members must have fun while working collaboratively with each other as it
helps them to be enthusiastic at work.
Regular team review helps to recognize and mitigate potential conflicts within team. As
opined by Reid (2019), regular reviewing allows managers to listen to the grievances of team
members and understand the issues that they are facing. This approach helps in determining
solutions to each of the potential problems of team members. Regular reviewing of team
helps in assessing the performance of each of the team members and it becomes easier to
identify gaps in their performance. According to that assessment, mentoring can be provided
for professional development of team members. On the other hand, communication gap
between team members can be identified with the help of regular team review. Additionally,
it can be stated that regular team review reveals both positive and negative aspects of
individual team members. It helps employees to recognize their mistakes and they can learn
from those mistakes.
Answer to Question 8

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Cookery Course Assignment
Different needs of individuals can be fulfilled through the help of the theory of motivation.
Maslow's need hierarchy theory can help to meet various needs of individuals and teams.
This includes basic needs like food, safety, and other psychological needs. Hence,
performance can be improved by providing the needs of employees. Moreover, the
management of teams and individuals can be done effectively if equity theory is applied. As
opined by Ljungholm (2016), equity states that motivation of employees depends on the
treatment they perceive. Provision of fair and equal chance to all employees; motivate them
while unfair treatment decreases their level of motivation.
A manager can motivate their team by implementing appraisal techniques. Thanking
employees for a good job and giving them rewards to boost their motivation level (Bjornali,
Knockaert & Erikson, 2016). Listening to employees’ grievances and taking active steps to
mitigate problem also helps managers to motivate employees. In addition, Gorman, D'Mello,
Stevens & Burke (2018) contradicted that effective monitoring of performance and provision
of regular feedback to employees helps managers to boost performance of employees.
Creation of a positive environment that includes trust, fun, and open communication can
motivates teams and individuals. Managers need to be transparent and regular updates
regarding the organization's strategies and products need to be given to the team. This helps
them to remain updated that motivation level gets increased to achieve organization's
objectives. Employee motivation can also be gained by involving them in the process of
decision making. This can help to grow a sense of ownership in them and they can actively
participate in achieving organizational objectives.
Employee motivation can be increased by recognizing their performance and providing them
tangible benefits. This includes raising payment and providing them additional bonuses.
Performance-based rise in payment and occasional bonuses helps to meet financial needs
of employees. Hence, motivation level gets increased and productivity of the firm gets

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Cookery Course Assignment
impacted. Provision of insurance coverage is another tangible benefit that can be provided to
the employee and their families (Reeve, 2016). Paid leave, sick leave, and maternity leave
are another tangible benefit that helps employees to maintain work-life balance. Hence,
satisfaction level gets increased that impact on their performance.
Answer to Question 9
If positive group dynamics is there in a team then level of trust can be increased among team
members. Group dynamics helps a team to make collective decisions and the whole team can
be held accountable for any kinds of consequences. Group dynamics helps to manage a team
by increasing creativity, productivity.
Group dynamics helps to develop a people-centered workplace by engaging employees to
achieve a common goal and engaging leaders to do well being of employees. Hence, both
organization and employees get benefited.
Answer to Question 10
10 examples of reward and recognition system that can lead a team are mentioned below,
1. Providing bonus to employees based on their performance
2. Provision of appreciation cards to employees to say thanks to them
3. Spontaneous applause from management for the best performer
4. Personalized appreciation of hard work by managers must be provided to employees.
5. Giving verbal praise to employees can guide them to perform well
6. Approving a half-day leave on birthdays of employees
7. Providing incentives for their overtime and extra effort
8. Providing compensation to employees, who have ensured extra benefit to the company
9. Providing a gift to employees on their work anniversaries.
10. Acknowledging contribution of employees after completion of projects.
Answer to Question 11

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Cookery Course Assignment
Sharing of information regarding different organizational plans can help employees to remain
updated. Hence, adequate information about the plan can help employees to provide the best
performance, which impacts on business operations. As opined by Wright (2016),
transparency in information sharing helps to increase coordination between management and
employees. Workers can work collaboratively, if information about different planning is
shared to them by the management. Distribution of responsibilities is done equally which can
impact on performance and productivity of the company. Sharing proper information also
integrates workflow by increasing cooperation between teams and departments. Hence,
business operations get improved through proper cooperation between teams.

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Cookery Course Assignment
Task 2
Project 1
Part 1
Introduction
Different style of leadership can be adopted for achieving organizational objectives.
Choosing proper leadership style helps to achieve a high standard of performance and
employees can be managed properly. In this report, different leadership styles are described a
proper style is chosen that can help to manage performance of employees and gain desired
organizational objectives.
Discussion about leadership style
Different leadership styles
Autocratic leadership: Leaders with this leadership style holds their liabilities and
authorities. According to Smeekes & Verkuyten (2015), it is a boss centered leadership style
and it allows only leaders to make decisions.
Democratic leadership: Leaders with this leadership style engage their subordinates in the
process of decision making. Active communication between employees and leaders helps to
take appropriate decision on behalf of the organization.
Transformational leadership: Transformational leaders initiate change within the
organization and manage change with the help of their knowledge and skills. As mentioned
by Odero & Mutua (2016), this kind of leaders gets more satisfied and committed followers.
Team leadership: This kind of leadership style allows leaders to manage a team properly,
which helps in achieving organizational goals. This kind of leaders communicates with team
members to assess and solve conflicts within the team.

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Cookery Course Assignment
Strategic leadership: This kind of leaders identifies future needs of the business and
develops strategies to meet those needs. As mentioned by Yahaya & Ebrahim (2016), this
kind of leaders makes plans to attract a wider audience at all business levels.
Appropriate leadership style
Democratic leadership style is the appropriate style that can help to manage team
performance and gain desired objectives. This leadership style helps a leader to play a
positive role model by taking part actively in different actions. As opined by Nawaz & Khan
(2016), democratic leadership style helps leaders to take active participation in different team
works that motivate other members. This participative role can be followed by other team
members, which can improve collaboration between them.
Democratic leadership style helps to increase engagement of employees and collaboration
between them. Enhancement of communication, effective problem solving and increase in
transparency can be seen in the team (Asrar-ul-Haq & Kuchinke, 2016). Hence, this can help
in sharing of ideas properly and different roles and responsibility can be played effectively.
Thus, productivity and performance of an organization can be increased, which in turn can
help to achieve organizational goals. Democratic leadership can help to conduct effective
interaction with all team members that can help to align performance of the team with
organizational goals.
This kind of leadership style allows asking suggestions from team members. This approach
makes employees understand that their opinion is valuable to the organization. This aspect
drives them to interact with leaders. As mentioned by Ricard, Klijn, Lewis & Ysa (2017), if
leaders show a positive attitude and act polite during communication then this can help to
ensure positive interaction with employees. Moreover, consideration of this style helps
leaders to understand viewpoints of individual member of the team. Democratic leaders ask

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Cookery Course Assignment
team members to respect each other during interaction as this aspect can help to establish
good bonding between team members.
This leadership style helps in delegation that can be done through establishing firm's priority.
This can ensure in responsible delegation that can help to achieve both teams and
organizational goals. Delegation can also be done by giving proper instructions to the
employees. In addition, new skills to employees can be taught to the employees in order to
delegate them. As opined by Anderson & Sun (2017), leaders need to teach different skills
like communication, working principle and others that can help to improve performance of
employees. Willingness of delegation is a major factor that helps leaders to delegate team
members properly. There are different barriers like differences in culture and language that
can be avoided through maintaining a common language of communication. Creating
accountability among employees can help in removing barriers.
Regular team review helps to evaluate performance of team members. Democratic leaders
monitor performance individual team members on a regular basis to identify gaps. Coaching
is provided for development of skills. Effort of each employee is recognized and praised by
democratic leaders. As stated by Reina et al. (2018), these leaders arrange reward programs
to motivate employees. Moreover, thank you notes are sent to hard-working employees to
show gratitude for the company for them. After completion of projects, leaders provide the
credit to the entire team to recognize their efforts. This kind of approach helps to motivate
employees to work collaboratively.
Conclusion
It can be concluded that democratic leadership style is appropriate for increasing performance
of employees. Different activities like coordination with employees, delegating team
members and effective communication. Transparency in the team can be increased through
the help of this leadership style, which can help to increase organizational performance.

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Cookery Course Assignment
Part 2
Introduction
Development of team commitment and proper cooperation is necessary in order to gain an
organizational change. This is necessary to gain team goals and objectives. Moreover,
commitment and cooperation between team members can help in sharing ideas regarding a
change and helps to achieve the mission of the team and organization.
Discussion
New plans and objectives must be developed by engaging employees. Employees may be
asked to provide suggestions regarding this matter. As suggested by Metz et al. (2017),
engaging employees in developing new plans and objectives influence them to think that they
are a valuable part of the organizations and they must provide their best effort during
implementation of change.
Expectations of leaders from the team must be communicated clearly by arranging meetings.
Need for change and the importance of employee engagement in the process of change
implementation must be discussed in the meeting with team members.
Team members must be encouraged to focus on creating new and innovative approach to
working. They may show reluctant to cooperate as they are losing their comfort of working.
However, provision of reward can help leaders to influence employees for creating
innovative working approaches. This can also be done for maintaining new company policies
(Buckingham & Goodall, 2015).
Open and supportive communication can be done by paying proper attention to employees.
Providing attention to their feedback and grievances can help to achieve open
communication. Employees can also be encouraged to take part in communication and this
can help in decision-making process. Moreover, supportive communication can be done

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during resolving any conflicts while bringing the desired changes. This can help to create a
positive and cooperative working environment in the organization.
Team members must be asked to cooperate in sharing the information of change within the
organization to the wider business environment. For example, team members will be asked to
communicate with customers for informing about the change. On the other hand,
shareholders of the company must get in-depth information regarding new changes within the
company.
Feedback can be sought from team members through the help of internet or general meetings.
They can be engaged in the decision-making process through this procedure. General
meetings can be arranged in every two months and feedback can be gained from employees
regarding policies of this change (Osabiya, 2015). Hence, change in policies needs to be
done, which can help to achieve cooperation from team members. Moreover, they can be
given instruction to share their feedback in a common platform like company website.
Efforts of team must be recognized by the leaders. As suggested by Kong, Wang & Fu
(2015), reward and recognition programs must be arranged after completion of projects to
provide rewards to hard-working employees, who have cooperated during the process of
implementation of change. Provision of verbal and written recognition can act as motivators
for employees and this approach can help in getting cooperation from employees in the future
as well.
Conclusion
It can be concluded that development of new plans and objectives can be gained properly
through commitment and communication. Encouraging teams can be done through different
appraisal techniques like providing rewards and feedback on performance to employees.
Moreover, employees can be asked for feedback for improvement of policies that can help to
gain organizational objectives effectively.

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