BSB51918 Diploma of Leadership and Management Team Work Assignment

This assignment explores various aspects of teamwork and effective workplace relationships. It delves into strategies for building trust within teams, assessing group behavior through peer evaluation, and establishing group agreements. The assignment also covers supporting team roles, decision-making processes, and addressing negative behaviors within a team. Furthermore, it examines the importance of role models, stakeholder communication methods, and maintaining accurate information flow between teams and management. The document concludes by highlighting the significance of addressing stakeholder concerns to achieve organizational success and build strong relationships. The assignment is structured in two parts, with multiple questions in each part, requiring detailed answers supported by relevant references.

Running head: TEAM WORK
Team Work
Name of the student
Name of the University
Author note

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TEAM WORK
Table of Contents
Part A.........................................................................................................................................2
Answer 1)...............................................................................................................................2
Answer 2)...............................................................................................................................2
Answer 3)...............................................................................................................................3
Part B..........................................................................................................................................3
Answer 1)...............................................................................................................................3
Answer 2)...............................................................................................................................3
Answer 3)...............................................................................................................................4
Answer 4)...............................................................................................................................4
Answer 5)...............................................................................................................................5
Answer 6)...............................................................................................................................5
Answer 7)...............................................................................................................................5

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Part A
Answer 1)
There are certain strategies that can be adopted that can help in building environment
of the trust in the team that can help a team in achieving the desired goal. An individual
should lead by setting an example that can help in building an atmosphere of trust in a
company. The team members learn by watching the other people and hence this can be said
to be crucial for the building of the trust. Open communication is an important element that
can build the trust within the framework of a team (Driskell, Salas and Driskell 2018). The
team charter should be created that can define purpose of team along with the role of each
individual members. The trust can be built by providing encouragement to the team members
that can make the team members see the colleagues as the people. The team members should
share the personal stories that can help in building close relationship in between employees of
company.
Answer 2)
The group behaviour can be assessed with the help of the peer evaluation that makes
the team members evaluate contribution of the other members of the team. It makes the other
members of the team provide the valuable opinions that can enable a team in working
together. The team members should be encouraged to share the information that can work as
an effective strategy that can help in providing the guidance to the team. The contribution of
the team members should be emphasized that can move the team towards the goal (Bell et al.
2018). The delegation of the problem-solving tasks to the team can help a team in working
together and enable them in finding the creative solutions to the problems. The issues should
be resolved in the team as it can help in avoiding the negative conflict that can prove to be
disruptive for the workforce.

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Answer 3)
There are certain ways that can be adopted that can help a team in arriving at the
group agreement. There should be a process that can pave the path for the creation of the
team agreement. The tasks that have to be accomplished should be identified that can help in
engaging all the members of the team (Chuang, Jackson and Jiang 2016). All the members of
the team should be involved that can aid in the process of building of the team. The team can
be asked for the feedback that can help in knowing the concerns of each members of the
team. The resistance should be met with the curiosity that can help the people in discovering
the real challenges. It can help the people in recognizing the value of the other members of
the team that can aid in addressing the real issues within the framework of an organization.
Part B
Answer 1)
There are certain ways that can be taken recourse to that can help the team members
in supporting the roles and providing support to each other. There are activities that should be
encouraged that can aid the team members in understanding the roles. The flow of the process
should be charted out that can enable the team members in getting an idea about their
responsibilities (Mesmer-Magnus et al. 2017). The potential bottlenecks should be identified
that can help in building a rapport in between the members of the team. The team members
should evaluate the equity in the responsibilities that can aid them in the attainment of the
goal. The conducting of a workshop can help the team members in understanding the roles of
the other members that can be instrumental in building the bond in between the team
members.

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Answer 2)
All the members of a team should help in the process of the decision making as it can
help an individual in knowing about the point of view of the other employees. It can help in
the area of implementation of plan and it can help in the functioning of a company. The
participation of each members of the team can be said to be of crucial importance as it can
help in knowing the perspective of the other team members. The workers should be involved
in the process of making the decisions as it can help in gaining the professional along with
the personal stake in the company that can create the way for overall success of the company.
The commitment can pave the path for the increased productivity of the employees of
company.
Answer 3)
The negative behaviour can be addressed in a group by expressing the feelings in
clear and the non-threatening manner. The creation of the receptive environment can reduce
chances of the escalation of the conflict (Scholl 2018). An individual should be specific in the
event of describing offending situation that can enable the people in seeing the consequences
of their behaviour. The employees can be provided with the rewards that can help in
reinforcing the positive behaviour in the employees. The employee should be recognized
before the other members of the team that can aid in addressing positive behaviour of
employees.
Answer 4)
There should be a role model for a team as it can help in providing the inspiration to
the other members of the team. It can fill an individual with the energy and the enthusiasm
that can bolster his performance in a company. The role modelling can help an individual in
making the good decisions and it can provide guidance to an individual in a company. It can
help a person in learning with the help of observation that can improve the quality of work of

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a person in a company. It can help a person in gaining a different perspective regarding his
own life that can improve the performance of an individual.
Answer 5)
There are various methods that can be taken recourse to that can enable an individual
in communicating with the stakeholders. The meetings can be scheduled that can aid in the
process of the exchange of the information with that of the stakeholders. It can help in the
process of conveying the message to large number of the people. It can help in taking care of
the aspect of the real-time transparency that can help in process of communication with
stakeholders (Lacerenza et al. 2018). The newsletter can be sent that can help in carrying out
the communication with the people. The face-to-face meetings can also be held that can help
an individual in conveying the message to the stakeholders.
Answer 6)
The accurate information can be passed between team and the management in the
event of a company having a proper platform. It can facilitate the sharing of the project
updates along with the new ideas that can aid in the process of transmission of the
information. The digital platforms can be made use of by a company that can facilitate the
sharing of information between team and that of the management. The procedures can be
outlined in a company that can address the communication needs of the people.
Answer 7)
The problems that are raised by the stakeholders should be addressed as it can help a
company in earning the profit. It can help an organisation in working on the basis of the
customer-centric approach that can be useful in the achieving of the objectives of a company.
It can help a company in gaining the support from the community that can ensure the long-

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term success of a firm (Housley 2017). It can help in building rapport with the consumers that
can provide satisfaction to the stakeholders.

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References
Bell, S.T., Brown, S.G., Colaneri, A. and Outland, N., 2018. Team composition and the
ABCs of teamwork. American Psychologist, 73(4), p.349.
Chuang, C.H., Jackson, S.E. and Jiang, Y., 2016. Can knowledge-intensive teamwork be
managed? Examining the roles of HRM systems, leadership, and tacit knowledge. Journal of
management, 42(2), pp.524-554.
Driskell, T., Salas, E. and Driskell, J.E., 2018. Teams in extreme environments: Alterations in
team development and teamwork. Human Resource Management Review, 28(4), pp.434-449.
Housley, W., 2017. Interaction in multidisciplinary teams. Routledge.
Lacerenza, C.N., Marlow, S.L., Tannenbaum, S.I. and Salas, E., 2018. Team development
interventions: Evidence-based approaches for improving teamwork. American
Psychologist, 73(4), p.517.
Mesmer-Magnus, J., Niler, A.A., Plummer, G., Larson, L.E. and DeChurch, L.A., 2017. The
cognitive underpinnings of effective teamwork: a continuation. Career Development
International.
Scholl, W., 2018. Effective teamwork—A theoretical model and a test in the field.
In Understanding group behavior (pp. 127-146). Psychology Press.