BA Business Management: Leadership and Management in Tesco Report

This report provides an analysis of leadership and management practices within Tesco, focusing on how these elements influence individual and team behaviors to drive organizational success. It begins with an introduction to the essential nature of managerial work, emphasizing the importance of effective leadership skills for managers in overseeing operations and solving problems. The main body of the report delves into the role of leadership skills, highlighting the importance of clear vision, communication, and employee recognition. It explores variables determining effective management, such as involving teams in decision-making and fostering coordination. The report also examines behavioral approaches, including human relations and behavioral science approaches, to understand how leadership impacts employee motivation and productivity. The conclusion summarizes the significant role of managers and leaders in influencing behaviors and driving the company toward its objectives, emphasizing the importance of skills such as motivation through appreciation and recognition. The report references various books and journals to support its findings.

LEADERSHIP AND
MANAGEMENT BEHAVIOUR
IN TESCO

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONCLUSION................................................................................................................................1
REFERENCES................................................................................................................................2

INTRODUCTION
Managers who are making positive contributions towards the organisation performance
are sharing common leadership behaviour. Characteristics do not changes with change in type
and size of company. Not all the managers are good leaders, managers are only people to whom
reporting have to be done where leaders are individuals follow even they don not have any
authority. If managers develop good leadership skills they can take the company to new heights
by effectively managing the behaviours of people working within the organisation. Present report
will provide about the management and leadership skills and their role in influencing positive
individual behaviour.
MAIN BODY
Essential nature of managerial work
Management refers to common process to all the functions of organisation. For managers
its is essential to have effective leadership skills. Managers are required to look after all the
processes and operation that are going on within an organisation. Managers spend considerable
time with themselves to analyse the problems and their possible consequences. They have to
bring best possible solutions for the company. Mangers are generally required to perform works
at unrelenting pace (Samantara and Sharma, 2015). Managerial wok includes undertaking
activities that are marked with brevity, variety and fragmentation. Mangers have to identify the
issues that are to be given preference an are current, non routine and specific. Manager are
require to perform multiple roles that are essential for the organisations like interpersonal roles,
informational roles and decisional roles. Managerial work includes resolving the issues arising
within the organisation that is influencing the individual behaviours. It has to ensure that
coordination and cooperation is there between the members of the team.
Role of leadership skills
Leadership skills are every important in the organisation as employees will always
follow their seniors and superiors therefore it is necessary for leaders of Tesco to have effective
leadership that motivates employees of the company. Leadership is very important fore
influencing the behaviours of the team and organisations. They help in driving Tesco towards
that is best for it. Leaders of the organisation should be clear about the mission, vision and
objectives of the organisation. Leaders help in increasing the productivity of the Tesco by
encouraging the employees to keep positive attitude towards the work. Leadership skill helps
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managers to achieve the targeted objectives with the team. It helps in establishing coordination
between the team members (Mortimer, 2017). A leader has several skills like communication
skills, emotional intelligence and empathy, tea, building skills, decision taking skills and many
more that help companies to achieves their goals and objectives. Leaders of Tesco are very
efficiently managing the individual and team behaviours that are leading the company towards
success. Tesco conduct various training and development programmes to enhance the leadership
skills of the managers.
Variables determining effective and management
There are different variables that are essential for determining effective management and
leadership. Some of the variables that will help Tesco in influencing the individual and team
behaviours
Having clear vision and well planned strategies for achieving them.
It is essential for the managers and leaders to have clear mission and vision in mind.
Managers and leaders are required to appropriately communicate them with employees and team.
There should be clear communication between the managers and teams so that they can identify
where company is lacking (Johnson and et.al., 2018).
Recognition and appreciating people
Leaders and managers are aware the contribution and efforts of every member of the
team. They are required to give time, attention and the genuine appreciation to the team members
who are putting their efforts in achieving the objectives and targets. Appreciation and recognition
positively influence the behaviour of individuals and teams to perform more effectively.
Involving team in decision making
Tesco has the tendency of working together with whole team. Leaders and managers
involve the team members in taking decision related to given project. They welcome the views
and ideas of members that develops feeling of involvement and many times give companies with
very new and unique ideas that helps them to achieve their targets.
Coordination
Leaders and managers of Tesco takes whole team together enhancing each others weak
points. They do not leave the low performing members behind but identifies their strong points
and assigns them tasks accordingly.
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Behavioural Approach
Behavioural approaches evolved as the traditional approaches were not Tesco to achieve
efficiency and harmony and workplace. Behavioural approaches are making considerable
contribution in progress of management. There are two approaches that are human relation and
behavioural science approach.
Human Relations
In this approach managers of Tesco deals with the individuals and team of the company.
Managers have to face difficulties as individuals and teams do not have any predetermined and
behavioural pattern (Fernie and Sparks, 2018). Therefore managers interact with the employees
so that they can identify the problems faced by them and what are their needs and requirement
from the job. It is essential for having positively motivated workforce that helps company to
achieve it desired objectives. It is important to have healthy relations between management and
employees.
Behavioural Science Approach
A step further in human relations, that focus on identifying the reason behind particular
behaviour, attitude and performance of individuals and groups of organisation. Leader are
required to have proper communication channels where the members could share the issues and
what is affecting their productivity (Tourish, 2018). This helps the management in getting the
ideas behind particular behaviours of team members or individuals. Leaders and managers have
to understand the minds of individuals and team members for achieving targets collectively.
CONCLUSION
Managers and Leaders in Tesco play a significant role in driving the company towards
success by influencing the behaviours of individuals and teams. They should have all the skills
that are required for working collectively for the common objectives of the organisation. There
are various factors influencing the behaviours of the staff but leaders have to understand the
needs of individuals and teams for increasing their productivity. Motivation through appreciation
and recognition is the most effective tool that helps in encouraging the positive behaviour
towards work.
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REFERENCES
Books and Journals
Fernie, J. and Sparks, L. eds., 2018. Logistics and retail management: emerging issues and new
challenges in the retail supply chain. Kogan page publishers.
Johnson, S. and et.al., 2018. Tesco Bank Wellbeing Case Study. In WELL-BEING (pp. 179-188).
Palgrave Macmillan, Cham.
Mortimer, G., 2017. Why Australian supermarkets continue to look to the UK for leadership. The
Conversation.(20).
Samantara, R. and Sharma, N., 2015. Talent Management at Tesco: A Case Study. Parikalpana:
KIIT Journal of Management.11(2).
Tourish, D., 2018. Dysfunctional leadership in corporations. In The Leadership Hubris
Epidemic (pp. 137-162). Palgrave Macmillan, Cham.
[Online]. Available through : <>.
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