Management & Operations Report: Tesco, Leadership, and Management

This report provides a comprehensive analysis of management and operations, using Tesco as a case study. It begins by defining the roles of leaders and managers, comparing their responsibilities and styles, and then evaluates different leadership and management examples within the company. The report explores various leadership theories, including situational leadership and contingency theory, and their application within Tesco. Furthermore, it examines operation administration methods like Six Sigma and Lean manufacturing, highlighting the roles of managers and leaders in these processes. Finally, the report delves into the elements of the business environment influencing Tesco's operations, offering a detailed overview of the company's management strategies and operational practices.

Management &
Operations

Contents
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
TASK 1............................................................................................................................................3
Define role of leader & manager.................................................................................................3
TASK 2............................................................................................................................................5
Evaluate different examples of leader & manager in various conditions...................................5
Explain models in comprehensive manner................................................................................6
PART 2............................................................................................................................................8
TASK 3............................................................................................................................................8
Determine various methods to operation administration and role of manager & leader in it.....8
Importance in relation to supervision operations in complete goal of chosen organisation.......9
TASK4...........................................................................................................................................10
Explain various element of business environment in detailed manner ....................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Business sector is increasing at rapid scale and it is becoming important to focus on this
field so that objectives are achieved. Management & operations are to be defined as business
practices that are used to enhance firm productivity at higher scale.
This assignment is depending upon Tesco. It is famous organisation located in UK. It was
given by Jack Cohen in year 1919. They provide different kind of products to its customer for
satisfy them. In context of groceries, Company focuses on exploring organisation around globe
with executing its organisation in 11 countries. They focus on bringing their Organisation in US
in year of 2013 and also expanded their organisation into clothing, finance, and so on. . The
primal aim of company is to target user for accomplishing profit margin in upcoming time
period. The purpose is to adopt leadership model for executing various function in proper
manner. They offer different kind of data related to different models that related with leadership
and Management in better way (Budd and Ison, 2020).
PART 1
TASK 1
Define role of leader & manager
Introduction to the company
The manager emphasised on using different policies that offer direction to execute different
work in an appropriate manner. TESCO is famous organisation located in UK. It was given by
Jack Cohen in year 1919. They provide different kind of products to its customer for satisfy
them. In context of groceries, Tesco focuses on exploring organisation around globe with
executing its organisation in 11 countries. They focus on bringing their Organisation in US in
year of 2013 and also expanded their organisation into clothing, finance, and many more.
The leader is individual person whose primal aim is influencing its subordinate of company.
In context of Tesco, the leader emphasised on influencing its subordinates in proper manner that
help in accomplishing objectives in timely way. The leader focuses on allotting task or work to
staffs that help in increasing level of productivity of organisation.
Role of leader
 The leader emphasised on accomplishing objectives in targeted time period.
 The leader focuses on providing direction for achieving vision of company.
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Characteristics
 It is significant for leader to possess good communication skills which help in motivating
subordinate for executing work.
 The leader focuses on increasing motivation level of subordinate that assists in staffs in
performing task in proper way.
A manager is one who is responsible for completion of work and achieving organisational
objectives within period of time.
Role of manager
 In reference of chosen firm, management team emphasised on increasing tactics that help
in achieving vision of company.
 The manager plays a significant role in offer suitable data to staffs in context of
procedure (Dalaklis, 2017).
Characteristic of manager
 In context of Tesco the management team emphasis on possessing communication skill in
order to perform several activities in proper manner.
 It is important for team & management to provide new opinions for various functions
performed within organisation.
Comparison between leader and manager
Basis Manager Leader
Meaning Manager is individual who
is liable for delivering of
work on given time period
& achieving of common
desired goals.
The leader is individual
person whose primal aim is
influencing its subordinate
of company. In context of
Tesco, the leader
emphasised on influencing
its subordinates in proper
manner that help in
accomplishing objectives in
timely way.
Approaches In context of Tesco the
manager emphasis on
The leader focuses on
increasing confidence level
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having communication skill
in order to perform different
activity in proper way..
of subordinate that assists in
enhancing subordinate for
executing task in proper
way.
Subordinate Workers are considered as
staff of management team
(Vuchic, 2017).
Followers are considered as
staff of leader.
Style Transactional style. Transformational style
TASK 2
Evaluate different examples of leader & manager in various conditions
There are various kinds of responsibilities that are performed by leader/ manager in various
situations. In reference of chosen organisation, there are various kind of changes that is occur
within business for satisfying requirement of individual during particular phase of time period.
Conflict resolution it provide description regarding action that help in resolving different
kind of problem which occur within an organisation that enforces adverse effect on activity and
function of organisation and also performance of subordinate. For example in reference of Tesco
the condition of resolving different type of problem that help in creating products and services
according to requirement of its user that increases or enhance productivity levels and profit in
future period of time. It assists in accomplishing aim and objective and also helps in building
appropriate member of team while executing work with team and taking appropriate decisions
during particular phase of time period (Engler, Becker and Hoffmann, 2016).
Role of leader – Main role of leader is to resolve kind of issue in an appropriate manner
which are faced by people, employee within entity. In relation of selected corporation, it is the
duty of leader to clarify vision of company for executing work that help in achieving goal. It is
crucial to possess proper communication with member of team that help in dealing with
complexity and issue to its staff member that help in accomplishing positive results during
particular time interval.
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Role of manager in reference of Tesco, the manager is very significant for maintaining
proper strategy and allotting task that must be achieved in proper manner.
Rapid changes- There are basically various kind of changes that occur within business &
it is essential to face them in appropriate manner. There are various types of benefits of
manager's role such as they act as problem solver in entity as they help in carrying out of work
in effective manner which is beneficial for management.
Role of leader herein the leader emphasized on selecting competent subordinate for
executing various work in an appropriate manner.
Role of manager is significant for maintaining proper strategy in order to perform
different work in an appropriate way.
Explain models in comprehensive manner.
Situation leadership Theory the leader focuses on executing responsibility as per differ
situation. There are various kinds related .to forms of leadership like selling, delegating and
participating as well as many more. In context of Tesco, the management team emphasis on
using proper theory in various situations that offer direction to staff member for executing work
in appropriate way by resolving various kind of issues which is arises within company.
Strength this is effective in offering motivation to it subordinate as well as success and
growth of staff member that help in taking effective decision which will be helpful for
organisation (Grabner, 2019).
Weakness the weakness is to not offer proper information in context of leader and that
generate confusions is considered as the major weakness for organisation.
Situational system leadership theory the leader emphasized on managing various things
in proper way and performs different duty in context of task in proper manner. Herein, the leader
emphasis on handling various things in proper way and execute different kind of duties in
context of offering task in proper way. In reference of Tesco, the person focuses on executing
accountability for offering appropriate direction to subordinate. It is important for subordinate to
offer positive environment to staff member without handling any type of issue.
Strength this model is superior for new organisation because it is important to assign work
to subordinate in systematic way by considering policy related to organisation that assists in
accomplishing favorable results in future period of time.
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Weakness the Primal weakness is it occurs complexity while managing various activity
within business organisation in proper way.
Task-oriented theory the individual person focuses on achieving favourable results in
future period of time. Therefore, there are different kind of strength and weakness that is given
below:
Strength the capability is to clarify requirement of company by its leader.
Weakness the weakness of this theory is that it is a complex for bringing innovative ideas
within business organisation that decreases moral of subordinate.
Contingency Theory of leadership – It states that appropriateness of leader is contingent
which is adopted by leader in various situations of organisation (Jones and Dwivedi, 2018).
System Theory of leadership help the leader for generating condition of organisation who
perform their work for enhancing level of productivity and handling function of company in
systematic manner. Therefore, it is necessary to have appropriate administration for conducting
various functions of organisation.
The MBO is determined as management model which offer explanation in respect of goal
that must be achieved it in timely manner. They emphasis on offering appropriate contribution
that help in achieving objective in stipulated period of time. In reference of Tesco, it is important
to apply various concept to company that enhances effectiveness while executing various works
in context of subordinate in proper way.
Chaos theory there is different kind of thing that requires modification that is connected
to the economics and also brings changes in behaviour of its customers during particular phase of
time period. In context of Tesco, it is important to use various concept related to business venture
that is helpful in bringing innovation within business organisation.
PART 2
TASK 3
Determine various methods to operation administration and role of manager & leader in it
There are different kind of approaches within management of operation that must be
obeyed by company for accomplishing or increasing productivity and share of market by
executing at wider level. In context of Tesco, their focus is on performing their function at larger
level and deal with various or different functions of operation management that is given below:
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Six Sigma is determined as method that focuses on quality of goods and reducing cost
that is linked with product by decreasing wastage. It is determined as a popular way that is
adopted by chosen firm to minimise wastage related to resources and enhances quality related to
product with aim to increase benefit in future time interval.
Role of Tesco of leader and manager: Six-Sigma adopts various stages that included six
levels for decreasing defect in goods which is sold by Tesco. This level improve and control
different function and activities in an appropriate way.
Lean manufacturing is determined as approach that is adopted by business organisation
in order to increase or enhance productivity within company and assess every product by
reducing its price. This is useful to organisations such as launching new product and using
resources in proper way that help in accomplishing competitive advantage over rivalries at
Marketplace.
Role of Tesco of leader and manager for managing success of different activity &
functions of organisation, there are five stages which included in lean principal like value
implement towards work and they offer help to manager of Tesco for assessing need of customer
in order to satisfy them (Lee, Seo and Siemsen, 2018).
Role of manager/ leader in operation management
Manager as well as leader within business organisation is very important while executing
different jobs that is connected to operation management within company and apply different
approaches that are given below:
Guiding and monitoring activities The major role which is played by leader within
company to provide guidance to subordinate to maintain or manage operation management and
control performance of various subordinate and achieve target that is connected to goods and
services.
Arrangement of resources for executing different work, it is significant for company to
arrange resources in proper way as per the need of goods and services which is provided by
company to its user at Marketplace.
Importance in relation to supervision operations in complete goal of chosen organisation
It is important for operational manager help in achieving of better results within company. It
determines that there are different types of system that is utilised by business for executing
different operation within company. There are different kind of tactics like Six Sigma, TQM and
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so on that assist in decreasing price and wastage. In reference of TESCO, it is important to have
a proper use of resources by adopting different approaches that assists in understanding
significance related to procedure of management of operation. It helps in enhancing efficiency
level and executes various functions in proper way. It is important to have proper vision for
smooth running of company.
Controlling and distribution system operation management is being viewed as a system
that help in executing different kind of function in proper manner and their main focus is to
control and influence outflow of different kind of product according to requirement of user by
considering external environment in the market. It is a technique which is helpful for minimising
costs that is connected to supply of products and services and the main focus is on reducing
wastage. In reference of Tesco, the requirement of inventory must be analysed by reducing cost
of inventory that help in achieving favourable outcome (Raghothama, Hanchi and Meijer, 2017).
Process design operation management helps in overall designing and controlling procedure
that helps in converting vision of company for achieving positive result. There are different kinds
of level which must be followed by company for proper sequencing of team within business
organisation. The management team of company emphasized on determining whole processes
related to buying various products during a specific period of time.
Transformation of raw material into finished goods this is known as an important aspect
that help in transformational of raw material in goods that provided to its user. There are various
types of method that is adopted by manager for transforming raw material into goods. There are
several kinds’ types of strategy which is helpful for manager that help in reducing price by
adopting different kind of tactics like lean production, Six Sigma as well as so on.
Capacity management operation as well as management is very important for organisation
as if the company focuses on proper use of resources by using overall potentiality. In context of
TESCO, it is important to connect operation management that help in enhancing overall
production in order to decrease cost.
Logistic and inventory management The aim of having various inventory, it is important
to possess logistic management tools on offering goods and services to its customers in given
period of time and they focus on providing proper logistics system that help in delivering goods
within a period of time (Serhan, Lee and Yoon, 2018).
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Scheduling there are various types of activity which is executed by business organisation
for executing various kind of work in proper way. In reference of Tesco, there is a requirement
of arrangement and taking a step that help in providing goods to its user according to needs of its
user. It is important to managed inventory according to the need and requirement of its customer.
TASK4
Explain various element of business environment in detailed manner
There are different factors that affect on performance level of individual person and
capability of leader within business organisation. In reference of Tesco, the organisation focuses
on confronting different kind of problems while executing operations of company. There is a
need to manage different functions of company in appropriate way for improving proper
strategy. There are various factors which impose direct effect on decision taken by Tesco that is
given below:
Corporate social responsibility it is determined as a way through which different
organisation focuses on organising different functions for offering advantages to its society.
Tesco emphasised on various program related to charity that help in achieving attention of its
user.
Culture it is considered as a different belief, ethics, values that is included within
organisation. It is important for company to mange values and worth that assists in
accomplishing objective in targeted period of time. The manager of Tesco focuses on handling
culture which must be followed at workplace.
Social factor it is considered as an external factor which imposes direct effect on
atmosphere of Tesco. The manager of Tesco focuses on improving various strategies for
handling function in proper way.
Economic factors is connected to the economic situation of country and it is important for
organisation to improve various strategy according to different economic element like tax rate,
income and so on before taking any kind of decision. All elements that are given below that
impose direct effect on decision taken by the organisation. There is a requirement of improving a
strategy that assists in implementing different kind of strategy in proper way.
Certainty it is defined as a major element that impose positive effect on decision which is
taken by leader within an organisation (Thomas, 2018).
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Risk is significant element within an operational management that increases direct effect
on performance of manager before taking decisions within business organisation. It enforces
positive effect on profitability of organisation during particular phase of time period.
Alternative imposes direct effect on decision which is taken by manager while executing
different task within operation administration system. In reference of Tesco, the manager focuses
on change as per need of its user and subordinate within company.
Therefore, it has been analysed that there are different kind of factor that imposes direct
effect on decision which is taken by individual person while executing work during particular
phase of time period. It increases productivity and profitability level in future period of time.
CONCLUSION
On given assignment, it has analysed that management and operation is important for
achieving objectives of company in pre-decided period of time. The primal aim of company is to
target user for accomplishing profit margin in upcoming time period. The purpose is to adopt
leadership model for executing various function in proper manner. They offer different kind of
data related to different models that related with leadership and Management in better way
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REFERENCES
Books and Journals
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Management.
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Kiran, D.R., 2016. Total quality management: Key concepts and case studies. Butterworth-
Heinemann.
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tool: the case of an aluminium foundry manufacturing. Total Quality Management &
Business Excellence, 27(1-2), pp.184-197.
Majumdar, J.P. and Manohar, B.M., 2016. Why Indian manufacturing SMEs are still reluctant in
adopting total quality management. International Journal of Productivity and Quality
Management, 17(1), pp.16-35.
Manatos, M.J., Sarrico, C.S. and Rosa, M.J., 2017. The integration of quality management in
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Pimentel, L. and Major, M., 2016. Key success factors for quality management implementation:
evidence from the public sector. Total Quality Management & Business
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Psomas, E.L. and Jaca, C., 2016. The impact of total quality management on service company
performance: evidence from Spain. International Journal of Quality & Reliability
Management.
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