HND Business: Leadership and Management Analysis - Tesco Case

This report provides an analysis of leadership and management within Tesco, a British multinational retail company, exploring the definitions of leader and manager, the importance of hard and soft skills, and the application of various leadership and management theories. The report examines different leadership styles, including autocratic, democratic, laissez-faire, transactional, and transformational, and compares Tesco's democratic approach with Mark and Spencer's transactional style. It also evaluates the impact of leadership and management on organizational culture and performance, highlighting the importance of a positive working culture. The report concludes that effective leadership is crucial for creating an environment that fosters employee improvement and drives the achievement of organizational objectives. It is mentioned that Desklib is a platform where students can find such solved assignments and past papers.

Higher National Diploma in Business
Management
Unit 4 Leadership and Management
Leadership and Management in
Workplace (Part 1)
Presenting Motivational Strategy
(Part 2)
Name:
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Table of Content
Part 1: Report
1.0 Introduction 3
2.0 Definitions of leader and manager 3
2.0 Hard vs soft skills 3
3.0 Application of leadership and management theories in the
workplace in order to analyse the effectiveness of leadership
and management in the chosen organisation 4
4.0 Comparing at least two other organisational examples to
compare the different styles of leadership and management
approaches taken for a range of business situations and how
they impact decisions taken 6
5.0 An examination of different leadership and management
approaches taken to evaluate their effectiveness and the impact
that the role of leadership and management has on
organisational culture and performance 7
7.0 Conclusions 7
References 8
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1.0 Introduction
Leadership and management are different concept but they both are linked with
each other, as leading is the activity which is done by the leaders in order to
manage the team. Whereas management is the term which is operated by the
administration in order to make the work smooth and systematic so that the firm
can attain the goals and objectives. They both make the operations more easy
functioning and assist in making decision (Suriyankietkaew, 2019). It gives a future
vision of the concern. In this report will cover the meaning of leadership and
management. In this report considering the company named Tesco, it is British
multinational retail industry in UK. It was founded by Jack Cohen in 1919. it deals in
household products and food products. In this report will cover the meaning
and definition of leadership and management and further it will include hard and
soft skills or various leadership theories.
6.0 Definitions of leader and manager
Leader -
It is a power of an individuals or a unit to influence and direct the groups or teams
of the company, it plays a vital role in organisation, with cracking leading activity the
individual can make a imagination and can encourage person to variety it a clear. “
Taillard says' a good person can animate all in an institution to attain their very high-
grade. So, leadership requires to attract, enliven and finally retain as much natural
ability as accomplishable (Spurgeon, and et., al., 2017)).
Manager -
The individual who is responsible for a part of a institution, they control the firm,
management may be in charge of a department and the people of the complete
business. It is a individual who action social control purpose primary. They must have
the quality to engage, happening, subject area and do execution and display attending.
They must also consist the skills to sanction work time, and permit vacation. The major
qualities of a good leaders are accountability, character, cultural affinity and honest. In
the words of Keith and Gubellini” direction is the unit that incorporate men and corporal
plant into an effectual operational portion”.
7.0 Hard vs soft skills
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Hard skills are the power that gives the ability to control roles and responsibilities. These can
be knowing through sessions, vocational training and on the work. These powers are
basically concentrate on particular tasks and processes like the utilisation of instruments, tools,
or network related with technology. Whereas soft skills are the traits and powers not specific
to perform any job just as think collaboration, time management, empathy, or leadership. These
skills are essential for leadership due to abilities like effective communication with team members,
making decisions according to the procedure and controlling an balanced groups are important
to operations and activity. Prosperous leadership basically measures strong soft skills that
capable leaders to encourage and influence their groups. In addition the power to control a
team achievable often basically according on a authority capability to make planning, listening
actively and incorporated their team thoughts and attempts (Tian, and Huber, 2019).
The major qualities that makes the difference between hard skills and soft skills are listed in
below.
Hard skills Soft skills
 Specialized skills
 Computing skills
 Microsoft skills
 Logical skills
 Merchandising skills
 Demonstration skills
 Communication skills
 Composition skills
 Design skills
 Corroboration
 Abstraction skills
 Social skills
 Cooperation skills
 Motivation skills
 Problem solving ability
 Sympathy
 Honesty
 Observation skills
 creative thinking
 Ability
Whereas ambitious power are those acquisition that person requires to be capable to perform a
specific job. Fleecy acquirement on the other hand are commonly self taught and self develop.
Unlike difficult ability they are not particular to an industry or working (Mertkan, and et., al.,
2017).
8.0 Application of leadership and management theories in
the workplace in order to analyse the effectiveness of
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leadership and management in the chosen organisation
Top leading companies have powerful leadership and director that evolve assistance
and motivate man power sustainability with in the institution. Their is an importance
differ between ability and direction however both ability to be utilised collectivity and
some are essential to a bankable company. It is a impression communication an
structure sight whereas governance is more of the adapted of company goals.
administration hardly reaches the responsibility provided by firms and has a great
squad that motivates workers to reach to the goals and meets the objectives. Most of
companies have a vision goals that mirrors and supports a institute goals.
Management includes the methods effects regular functions and who haves manage of
the operation power of the operation situation to make positive the organisation is
moving forward in the same navigation of the firm. Administrator are featured with
many duties every time. The goals of a successful managers is to attain the highest
productivity of the company (Torrance, 2018). A person is more of a issue resolver and
concern about the work areas relating to people management time management and
decision making. Leading Manner are acting of supply way, instrumentality program, and
motivative group. It separates how individual act while prim a group. In 1939, a group of
seeker determine assorted mode of activity and each ability variety has its place in leaders
checklist. A visionary abilities of leaders are celerity, opinion, invention, social tact, and
sphere noises. There are five basic leadership styles all styles are explaining in below
report.
 Autocratic - It is also known as authoritarian leaders. It is a style which provides
clear idea for what is required to be complete, when it should be complete and
how it should be complete. This style is concentrated on both order by the
leaders and managers. This type of leaders make decision alone, without
having an opinion of the unit members. In this style decision making is not so
much innovative but here leaders are so much expert and educated moreover they
are so much experienced than the team.
 Democratic - These kind of leadership style is also known as participative
leadership. It is a method in which individual mutuality the determination making
power with the unit associate by further the involvement of the abstraction unit. This
leading is just about effectual and creates high fruitfulness, better attempt from the
extremity and addition the grouping squad feeling. The leadership offering
counselling to the associate and also take part in the grouping and permit signal
from associate (Vican, Alfirević,and Pavičić, 2019).
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 Laissez faire - This leadership kind is where all the power and right to make
decision is fully in the hands of the members. This was first introduced by Lewin,
lippitt, and white in 1939. Laissez faire style leaders allow members to have
completable freedom to make decision concerning the completion of work. It allows
members a self rule but also give them a guidance and support when ask. The
leader using this style with all required things to accomplish their goals.
 Transactional - This leadership style is the method of motivating associate through
the scheme of rewards and penalize. This type of leadership identifies the demand of
their associate and gives them to satisfy there needs in exchange. These body focus
on exploding the ratio of introducing process and agenda. The leadership close and
similar pattern that will aid the arrangement to set a content.
 Transformational - This leadership style is known as the individual most efficacious
style. These leaders are capable to actuate and animate associate. These bodies
leads to be intentional agile, physical and ablaze. They are not only dedicated to
portion the arrangement to accomplish the content, but also to portion group
associate fulfil their knowledge. The management led to developed well being among
members.
However, the direction of the Tesco altered a egalitarian style of leading which is also
known as the participative hereby the workers issues are heard during decision making.
The leadership of Tesco encourages the workforce and because of this, the company
constantly gives good services to their consumers. And it reduces the competing power
of the rivals. It is a global grocery and general marketing retailer headquarter in UK.
The company is the most successful retail company in the great Britain. In order to be
more successful in the market, the leader should keep the employees motivated and fulfil
their requirements so that they can have a development in their skills and ability of working
in the company (Lees, and Armit, 2018).
9.0 Comparing at least two other organisational examples
to compare the different styles of leadership and
management approaches taken for a range of business
situations and how they impact decisions taken
in order to comparing a various leadership style the consider company that will assist in
understanding the effect on the decision making more details are described in below.
Tesco Mark and Spencer
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The company follows a democratic
leadership style in the company in order to
develop the productivity of the company to
make a work more smooth and effective
functioning. This style of leadership assist
making decision creatively and innovatively.
Management believes in having a group
discussion activity that reaches to
appropriate decision that will be beneficial
for company.
The company follows a transactional
leadership style utilised in mark and
Spencer to attain an institutional goals.
The leadership makes the workers more
achievable and effective as it directly
motivates the employees to improved their
productivity. It helps in making decision
smartly and creatively.
10.0 An examination of different leadership and
management approaches taken to evaluate their
effectiveness and the impact that the role of leadership
and management has on organisational culture and
performance
It has been found that the performance of an institution implies that effect over
the culture of organisation. The culture of an company improves the expectations of
operations done by workers and how they must behave in a team. In order to control
the workforce, leaders of organisations are needed to explain the
operation,imagination, and verifiable and belief to them so that the employees can action
the task in an impressive and economical manner. Positive working culture result in
higher fruitfulness and engagement of workers. It has been found that there are various
theories and approaches of leadership and management such as eventuality,
activeness, or manlike associate (Golensky, and Hager, 2020).
7.0 Conclusions
From the above report it is complete that leadership and direction are the terms
that are often consider interrelated with each others. It is important to realize that
leading is an essential part of effective management. As a crucial factor of direction,
singular leading behaviour emphasis upon creating an surrounding in which each and
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all worker improves and surpass. It is possible to attract and thrust the unit attempt
towards the accomplish of objectives. This power may arise from ceremonial sources,
like as they gives by acquiring of social control place in an arrangement. The consider
company follows a democratic leadership style so that they can operate the company
successfully and smooth functioning. The institution that keep updating themselves as a
top branded company in global market. They keep their quality and rate are affordable for
consumers.
References
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit
organizations: Theory and practice. Oxford University Press.
Lees, P. and Armit, K., 2018. Medical leadership: an evidence-free zone?. BMJ Leader,
2(2).
Mertkan, S., and et., al., 2017. Diversity and equality in academic publishing: The case of
educational leadership. Compare: A Journal of Comparative and International
Education, 47(1), pp.46-61.
Spurgeon, P., and et., al., 2017. Medical leadership: from the dark side to centre stage. CRC
Press.
Suriyankietkaew, S., 2019. Sustainable leadership and entrepreneurship for corporate
sustainability in small enterprises: an empirical analysis. World Review of
Entrepreneurship, Management and Sustainable Development, 15(1-2), pp.256-
275.
Tian, M. and Huber, S.G., 2019. Mapping educational leadership, administration and
management research 2007–2016: Thematic strands and the changing landscape.
Journal of Educational Administration.
Torrance, D., 2018. Leadership, management and organisation in the primary school.
Scottish Education, pp.259-269.
Vican, D., Alfirević, N. and Pavičić, J., 2019. Croatian policy and experience in developing
educational leadership and management: Work in progress, or a failed
experiment?. In Educational Leadership in Policy (pp. 221-244). Palgrave
Macmillan, Cham.
Table of Content
Part 2: Presentation
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