Leadership and Management Theories and Styles: Hays Organisation

This report delves into leadership and management theories and their practical application within Hays, a British international executive search company. It examines classical management theories like Frederick Taylor's approach, talent management, scientific management, situational leadership, and transformational leadership, analyzing their impact on organizational effectiveness. The report explores different leadership and management styles in various business situations, such as new product development (transformational style) and change management (transactional style). It also discusses factors influencing organizational culture, including the nature of the business, goals and objectives, and leadership styles, referencing Handy's culture theory. Furthermore, it compares the impact of different leadership and management styles on decision-making within organizations, highlighting the use of participative management and transformational leadership at Hays. Desklib provides access to similar solved assignments and past papers for students.

Leadership and
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Conducting research into leadership and management theories and their application in the
workplace.....................................................................................................................................3
Critically analyse the impact applications of leadership and management theories on the
effectiveness of the large organisation........................................................................................5
Explore the different leadership and management styles and their applications in different
business situations in different organisation................................................................................5
Discuss the factors that influence the development of the culture in organisation.....................6
Compare the impact of leadership and management styles on decision making in different
organisations................................................................................................................................7
Importance of organisational culture on the performance of different organisations.................8
REFLECTION.................................................................................................................................8
PART 2............................................................................................................................................9
Covered in PPT............................................................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Leadership refers to the process in which the person influences their team in order make
them follow their certain actions by which they can rightly establish the good brand image in the
market. It is the ability of person in order to influence the people in order to have the higher
efficiency in order to work in the particular organisation (Karp, Filstad and Glomseth, 2019). In
order to achieve the goals and objectives of the company, leadership and management are the
important aspects and the company use to adopt to motivate and supervise their employees for
their better working. For this is, it is vital to have the appropriate leadership style and approach
by which the leader can influence their employees to follow their action in the right direction.
For this respective report, Hays is the chosen organisation, it is the British international executive
search company that is established to work and source the most talented leaders. This report is
divided in two parts part 1 which will highlight the leadership and management theories related
to the various business activities. Moreover, it will analyse the influence the leadership and
management styles and the culture of company.
MAIN BODY
Conducting research into leadership and management theories and their application in the
workplace
Definition of leader – A person who leads, and commands a group, individual, or country
is known as leader. This person can work toward making their vision a reality and motivate
people to get ready for managing working. The soft and hard skills possess by leader is strategic
thinking, leading people, motivating people, problem solving and cross cultural communication
(Mousa and Ayoubi, 2019).
Definition of manager –A person who is responsible to manage organizational activity by
formulating planning, organising, directing, staffing, and controlling activities that can help to
develop organizational productivity. The soft skills of a manager are transparency, good
communicator, decision making, drive to set goals and encouraging team work. The hard skills
of manager are technological innovation, recruitment, and calculating skills that can help to
managing all business activities and performance in changing environment.
Leadership and management is important aspect used by the organization to understand
goals and gets done from employees that can help to develop organizational productivity. Hays is

a British-based international executive search company that drives technology and work with
employers to source the most talented leader for the purpose of gaining competitive advantages.
The organization is applying different classical leadership and management theory explained
below:
Frederick Taylor management theory – This is also known as classical management
theory based on the idea that there is "one right way" to do something that supports managing all
business activities and functions. This theory is used to make more efficient their staff by
analyzing their performance and revealing their mistakes that can help to resolve problems. In
relation to Hays, management uses a reward system for guiding employees instead of scolding
them for mistakes that can help to motivate them to manage all working and develop business
performance (Looi and Keightley, 2019).
Talent management theory – Every organization needs talented people who have good
skills and abilities to accept the challenges for the purpose of managing functions and increasing
productivity. Talent management theory is related to the identification, attraction, development,
and retention of people at the workplace that can help to develop organizational performance and
productivity. In relation to Hays, management use talent management theory by identifying
vacant position, attracting, recruiting, developing, and retaining the people at a workplace that
can help to increase organizational sales and productivity effectively.
Scientific management theory – This is another theory used by organizations to analyse
and synthesis workflows by managing all functions of an organization and developing business
productivity. The main objective of scientific management theory is to improve economic
efficiency including labor and manufacturing processes. This is important for each organization
to understand changing environment and make efforts to increase efficiency. In context to Hays,
can use scientific management theory for increasing efficiency by managing labour, resources,
and production process that increase profitability (Seddon, 2019).
Situational leadership theory – There is no single leadership style that is best,
showcasing this theory that is used to get the best leader and guidance to resolve issues. The
theory is given by Paul Hersey and Ken Blanchard for developing organizational behaviour.
This style helps to know which type of leadership style is suitable for company and manage
activities. Hays can use this leadership theory to understand problem and provide a good

solution accordingly. This can help to manage all functions and activities for increasing
productivity and performance.
Transformational Leadership Theory – The theory is based on theory of leadership
where a leader ready to work with their team and follows beyond their immediate self-interests.
This theory helps to introduce changes and implement it effectively. In relation to Hays,
management uses transformational leadership theory to accept the changes and developing
organizational performance. The management understands requirement of change at workplace
and implement it smoothly by sharing with team member that supports to develop organizational
productivity (Jha, Balaji, Ranjan and Sharma, 2019).
Critically analyse the impact applications of leadership and management theories on the
effectiveness of the large organisation.
By analysing the various leadership and management theories, it can be said that
situational leadership theory is the most appropriate leadership style in which the leader can
adopt the particular strategy by analysing the specific situation so that they can have the better
results within the organisation. This also implied in having better results to them by controlling
and managing the particular situation. It can be said that scientific theory is considered as the
helpful theory in the daily operating procedures and also give effectiveness to the business by
which it increases the chances of reaching to the desired growth and success within the
organisation (Reyes, 2019).
Explore the different leadership and management styles and their applications in different
business situations in different organisation.
Leader and the manager are considered as the assets of the company as they are one who
manage all the given task within the different operational areas of business. They carry out the
particular aspects which is leading to have higher growth and profitability to the business. In
context to hays, the leader and the manager and their certain leadership and management styles
are effective which helps in meeting the certain set of skills by which they can rightly get the
higher growth. This also helps in managing the certain applications in ranges of different
leadership and management approaches. In these type of organisation, the manager and leader
must ensures the effective working within the organisation so that they can rightly ensures the
better working among all the departments. These leadership and management styles create major

impact on the success of the company. There are some of the leadership and management
leadership styles in context to the different situations which are given below:
Situation 1: new product development
Transformational style: In Hays, there is the condition in which the company want to expand
their growth by introducing the range of new products for the transformational leadership and
management style. This helps them to create the valuable success and the positive change among
the team members of the company. The main focuses of this leadership and management style is
to get innovation so that they can increase the overall efficiency of their employees and company
can move towards higher success and growth. This also helps in better decisions making by
which they can sustain in the market for long period of time (Widjaya, Prastyari and Armanu,
2019).
Situation 2: change management
Transactional style: with the change in the technological aspects, Hays can use the certain
system model in which they can use the change management model within the organisation so
that they can rightly analyse the particular situation in order to deal with it. There are certain
issues for that the leader and the manager have to talk so that they can et the required change
within the organisation by framing effective strategies. This leadership style helps the leader and
the manager to have the better emphasis on communication among the leader and the employees
by which they can right solve the particular issues with the right approach. This leadership style
also establishes the environment in which the employees are get agree to follow the actions of
their leader so that all the work can be done with the right approach in an well-defined manner.
Thus, this leadership style gives the improvement in the job satisfaction among the team
members which also increases the level of their workers by getting the good rewards
(Suriyankietkaew, 2019).
Discuss the factors that influence the development of the culture in organisation.
Organisational culture is the significant approach in competing in the market by which
they can have the better approach in the company so that they are having the better approach.
Leader and manager have the significant approach while they are developing the sense of culture
which can foster the profitability and the productivity of the company. This leads to create the
culture within the organisation by which Hays can attract the different people by motivating
them within the team. The chosen organization focuses over Handy culture theory which

involves role, task, person, and power culture used by management according to requirement.
The management of Hays follows role culture in which roles and responsibilities divided
between employees according to their skills and abilities to work continuously. This also leads to
have the influence over the development of the organisational culture which can create the good
and bad consequences (Palalić and Bičo, 2019).
Nature of the business: There are various aspects which is having great influence in the culture
of the company and includes the market, operations products and services. For instance, Hays is
the multinational company which are working in the positive working environment so that they
can have the higher working which also leading to create the value at the workplace. This also
create to have the successful establishment of working environment and prospering culture by
which the company can move towards higher success and growth.
Goals and Objectives: In any business organization having goals and objectives is important
which influence the culture of organization and performance. By following role culture, Hays is
accomplishing organizational goals and objectives clearly by allocating roles and responsibilities
clearly that can help to operate the business continuously and develop organizational
productivity. The management of chosen organization understand the requirement and perform
their roles in order to completing organizational goals (Shilangu, 2019).
Leadership and management style: This is also cultural influencing factor that states
leadership and management style is important for organization as it gets ready people to work
continuously and manage the business productivity. If there is appropriate culture, then it will be
easier for organization to operate their business and manage all activities effectively.
Compare the impact of leadership and management styles on decision making in different
organisations
From the above explanation it can be explained that management style such as Exploitative
Authoritative, Benevolent Authoritative, consultative and participative style used by organization
by analysing needs and wants of organization that can help to develop business performance.
The leadership style such as situation, transformation, democratic and others uses by company to
manage business activities. In relation to Hays, participative management and transformational
leadership theory is used by management which can help to accept the changes and participate in
each function. This can help to develop the organizational performance and productivity at the
workplace (Hinga and Letting, 2019).

Importance of organisational culture on the performance of different organisations.
By analysing organization culture through Handy Culture it can be said that culture is most
important for running a business as it helps to understand goals and nature of business that can
help to operate a business regularly. In relation to Hays, role culture is used by management that
can help to allocate the roles and responsibilities between staff and gets work done. This supports
to develop organizational productivity and performance effectively by attaining competitive
benefits.
REFLECTION
I have completed my graduation from Oxford University and received a degree in human
resource management. While studying I learned many things that what a human resource works,
how management and leader behave towards organizational goals and objectivities. As I was
studying, I got a chance of working in a Supermarket in placement as a management profile. A
new supermarket was going to open at a new location in the UK where I was responsible to
manage all functions and resources. I have approximately 20 members who were working with
me and understand their roles and responsibilities. I have considered being a great opportunity
for me to execute an analysis on the aspect of determining the influence of the concept of
sustainability over the supply chain management and increasing productivity of the organization.
I realized that customers facing the issue of selecting the right product at the right time as all
products were not arranged systematically. I share this issue with my team member and
formulate a strategy to arrange all products and services that could be easy for to people reach
and make buying decisions. Thus, I allocated the roles and responsibilities of employees as per
their skills which can help to manage organizational activities and functions. I was playing the
role of leader where I understood what problems faced by people in performing their roles and I
guided them to work accordingly. This activity helped me and my team member to handle the
project or store effectively.
To influence the number of customers and increase sales we have focused on digital
marketing and the quality of products that fill customer needs and encourage them to make the
right buying decision. This became most important for me to understand the problems of staff
and resolve them properly which helped me to handle all functions and activities. While working
in a supermarket I analyzed my skills and abilities as I was good in communication and
management and leadership skills which I used to understand the task and organize it properly.

Therefore, it is a wide area of research that helps me to enhance my skills and ability to execute
investigation work and also the suitable recognition about the specific study area. This study is
effective for me in enhancing my methodological knowledge provides me the direction to assist
the investigation in the right manner with the support of suitable methodologies. With the
analysis of the study, I have been seen that, in this particular work, quantitative research is being
implemented by the researcher, thus this provides a significant way to the investigation to
execute descriptive evaluation with the support of gathering numeric and statically information.
Understanding the role of leader and management could be a good opportunity for me as I would
get the best opportunity to work because of enough capability to handle multiple tasks at one
time.
PART 2
Covered in PPT
CONCLUSION
From the report it can be concluded that leadership and management is the process of
influencing people and managing organizational functions. The management and leader have soft
as well as hard skills such as communication, collaboration, time management, leadership,
problem solving and decision making skills that support understand issue and manage business
activities. Talent management, situational leadership, and Taylor theory is used by management
that can help to operate a business and complete work. Motivational strategies is also important
for employees that motivates staff to work more after getting satisfaction.

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