LCBB6003 Leadership and Management: Theory, Practice, and Models

This essay provides an overview of leadership and management theories, techniques, and models, with a specific focus on their application within The Connaught Hotel. It examines the centered leadership model, behavioral theory, and trait theory, highlighting how these approaches influence leadership practices within the organization. The essay also details the role of leadership in managing people and shaping organizational needs, emphasizing the importance of motivation, learning, communication, navigation, mentorship, and representation. Furthermore, a personal development plan is outlined to enhance essential leadership skills such as communication, time management, decision-making, stress management, and adaptability. The study concludes that effective leadership is crucial for fostering a positive organizational culture and achieving organizational objectives. Desklib offers a wide array of resources, including past papers and solved assignments, to aid students in their academic pursuits.

LEADERSHIP AND
MANAGEMENT,
THEORY AND
PRACTICE

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1- Company overview..........................................................................................................3
TASK 2- Define appropriate theories, techniques or models focusing on leadership and
management in relation to the organisation.....................................................................................3
TASK 3- State role of leadership in managing people and shaping organisational needs..............5
TASK 4- Develop a personal development plan for improving required skills..............................6
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Leadership is the skill and ability of an individual or a group of an individual who can
create an impact on the other members of the organisations. These skills supports employees in
directing and guiding the whole team through which they can effectively perform and focus on
achieving the organisational objectives (Armstrong, 2016). Leadership plays a crucial role in
maintaining an effective management. An effective leadership skill supports in creating positive
influence on the employees through which they can be motivated to perform effectively and
productively which will be helpful in meeting the targets and deadlines. The Connaught Hotel is
a five star luxury hotel which is owned and managed by Maybourne Hotel Group and was
established in the year 1897. The essay will give deep knowledge regarding leadership, its
models and techniques and theories for an organization. The study will highlight the role of
leadership in managing people and meeting the organisational needs. The study will also list an
personal development plan through which required skills will be enhanced.
TASK 1- Company overview
The Connaught Hotel in Mayfair, London was established in the year 1897 and the parent
company of the hotel is Maybourne Hotel Group. The hotel focus on cultural diversity and is
dedicated in fine arts and the hotel has also won many awards through which they has secured
their brand image and reputation in the industry. The hotel offers service like room and suites,
accommodation, catering and food services, venue for meetings and events and spa facilities.
TASK 2- Define appropriate theories, techniques or models focusing on
leadership and management in relation to the organisation
There are various leadership theories, techniques and models which focus on leadership
and management. Some of the leadership theories, techniques and models which has been
followed by The Connaught Hotel, are listed below:
Centered leadership model by McKinsey- The centered leadership model was proposed
by McKinsey in the year 2008 which focuses on creating a link with satisfaction of leaders with
their performance in the organisation (Azad and et.al, 2017). This model of leadership and
management emphasis on developing and sustaining leadership styles in the workplace. This
theory of leadership and management emphasis on managing the energy, increasing engagement,
creating positive framework and building connection through which organisational objectives

can be accomplished. This leadership model is based on five capabilities, these involves-
evaluating meaning in work, converting emotions, leveraging connections and community,
ability to face risk and sustaining the energy. In relation to The Connaught Hotel, the leaders of
the hotel focuses on their emotional, physical, spiritual and physical strength which will drive
their personal achievement and will be helpful in inspiring the other employees through which
they can all employees can regularly engage in managerial activities in the business through
which the hotel can gain competitive advantage.
Behavioural theory of leadership- The behavioural theory of leadership defines the
leadership capabilities which can be learned and and creates a behaviour of an individual which
will help them in creating a specific response to a specific stimuli. This theory of leadership
focuses on how leaders behave and assume how these traits are learned from others which helps
them in becoming a successful leader (Bush, 2018). This theory majorly focuses on the
behaviours of the leaders and centers on the leadership capabilities which can be learned and
inherent. In relation to The Connaught Hotel, the leaders of the company focuses on the
observable actions and reactions of the leaders and other managers which can be gained and
inherited by following their actions. By following the behavioural approach, it supports the
leaders of the hotel to form participative decisions, ensure team development and align all
individual objective with the organisational objectives. These leadership practices followed by
the leaders within the hotel creates positive impact on the relationship with the team and
promotes commitment towards the organizational objectives.
Trait theory of leadership- This theory of leadership was introduced by Thomas Carlyle
and Francis Galton and was published in the mid-1800's. This leadership theory defines that
effective leaders have a common pattern of personal characteristics which supports them in
ensuring all individual are working towards the achievement of the common goals and gave a
shared vision. This leadership theory enforced in the management defines the characteristics of
leaders which is helpful in determining the effectiveness of leadership. The trait leadership
theory defines the interest, abilities an personalities of leaders which has been followed by them
in managing the operations and functions of the business (Bush, Bell and Middlewood, 2019). In
relation to The Connaught Hotel, the leaders of the hotel follows trait theory of leadership which
helps them in evaluating their position in the hotel and gathering deep-understanding regarding
the impact which has been created by them in the organisation. With the help of this theory or

leadership technique, the leaders can gain knowledge regarding their strengths and weakness and
focus on developing leadership skills and qualities through which they can meet all
organisational objectives. Therefore, the traits theory of leadership defines the traits and
characteristics of the leaders which are followed by them while performing the managerial
operations and function of the hotel.
TASK 3- State role of leadership in managing people and shaping
organisational needs
Leadership is the skill and ability of a person which helps in creating positive impact and
creating a direction which will be helpful ion meeting the organisational objectives. It is the
ability of an individual for creating vision, , motivating and guiding the team towards right
direction which is helpful in crafting positive and innovative organisational culture through
which the business can meet all organisational needs and objectives. There are several roles of
leaders and leadership activities in managing people and in shaping organisational requirements,
some of these roles of leaders in The Connaught Hotel are discussed below:
Motivator- As a leader, they must have skills and ability to keep their employees
motivated which will be helpful in maintaining their effective performance and meeting the
performance standards. The motivating skills will be helpful in managing all employees and
directing them towards right direction through which they can meet the organisational objectives
and needs and maintain a positive working scenario (Chin, 2015). In relation to The Connaught
Hotel, the leaders of the hotel focuses on motivating employees through which helps them in
ensuring effective performance of highly motivated employees which will be helpful in meeting
the desired targets and retain huge number of talented employees.
Learner- Leaders not only focus on spreading knowledge but also engage in enhancing
their learning and improving their skills and knowledge which helps them in creating diversity
and constructive organisational position in the industry. In relation to The Connaught Hotel, the
leaders of the company focuses on gathering knowledge which will helpful in enhancing their
skills and this can be done through continuous learning and supporting in forming effective
decisions.
Communicator- The leaders acts as communicators who focuses on creating a balanced
interaction among all employees and ensure all information has been shared effectively which
will be helpful in meeting the organisational objectives and encourage employees to engage in

managerial activities and participate in decision making of the business (Ding, Choi and
Aoyama, 2019). In relation to The Connaught Hotel, the leaders of the hotel ensure creating an
effective two-way communication which supports them in sharing all valuable data and
information that will be helpful in meeting the organisational objectives creating better
understanding all employees which will be helpful in generating synergy in the workplace that
will be an advantage for meeting the organisational needs.
Navigator- The leader acts as navigator and focuses on providing the right direction to
the team and employees which is helpful in making progress towards the accomplishment of
organisational objectives and ensuring effective performance of employees within the
organization (Edwards and et.al, 2015). In relation to The Connaught Hotel, the leaders of the
hotel creates a vision for the company through which they can achieve the organisational mission
and objectives.
Mentor- Leaders acts as mentors and guides right direction to the whole organisation
through which organisational goals can be accomplished and creates a path towards success.
Leaders acts as foundation or base for the business and drives many advantages for the
organisation. In relation to The Connaught Hotel, the leaders of the hotel act as mentors who
supports the organisation in meeting the organizational needs and managing all human resource
effectively that can create positive influence on the brand image of the business.
Representatives- Leaders acts as representatives of the business and have to represent all
activities followed by the organisation and also focusses on communication with all employees
working within the organisation and ensure all valuable information has been shared (Halkias
and Neubert, 2020). In content of The Connaught Hotel, the leaders of the hotel focuses on
representing all activities which are followed by them in relation to meet organisational
objectives, targets and performance standards in order to meet such requirements within the
desired time period.
These are some of the roles of a leaders which supports them in effectively manage the
workforce and meet all organisational requirements through which they an maintain the position
and brand image of the organisation in the industry. Therefore, leaders are also responsible to
represent the team and department which they are leading on the behalf of the whole team.

TASK 4- Develop a personal development plan for improving required skills
The below mentioned personal development plan will define leadership skills which are
required to be enhanced and will highlight strategies which will be formed for making such
improvements.
Leadership
development
objectives
Leadership activities
for achievement of
objectives
Development of
leadership skills for
achieving leadership
objectives
Time duration
To improve
communication skills
For enhancing my
communication skills
for performing all
leadership activities
effectively, i will focus
on creating a strong
interpersonal relation
which will be helpful
in dealing with
interpersonal conflicts
within the business
(Hassi, 2019). I will
also focus on sharing
more information
through which
objectives can be
accomplished and
targets can be met by
forming innovative
ideas and decisions.
At workplace 3 months
To enhance time
management skills
For enhancing my
time management
At workplace 2 months

skills as a leaders, I
will focus on
scheduling all
activities and ensuring
that all tasks ahas been
completed within the
specific deadline
(Liphadzi, Aigbavboa
and Thwala, 2017).
For improving time
management skills, I
will focus on creating
planners and tracking
progress regularly
through which I can
meet deadlines and
accomplish all
objectives.
To enhance decision
making skills
For enhancing my
decision making skills
as a leader, I will focus
on analysing the
situation and form
rational decision by
observing the whole
scenario (Oshagbemi,
2017).
At workplace 2 months
To effectively manage
the workplace pressure
For effectively
managing the
leadership skills and
At workplace 3 months

workplace pressure, I
will focus on
managing all tasks and
activities in timely
manner which will be
an helpful strategy for
reducing stress and
creating a balance in
the workplace.
To enhance flexibility
and adaptability
For enhancing the
leadership skill and
ability to adapt change
within the workplace,
the major focus will be
on understanding the
requirement of change
and understanding the
advantages which can
be gained through
undergoing change
(Willis, Clarke and
O'Connor, 2017). For
enhancing flexibility
in the workplace as a
leader, I will ensure to
value requirements of
the organisation and
focus on meeting the
organisational
demands.
At workplace 2 months

CONCLUSION
From the above study, it can be summarized that leadership is an essential skill which is
helpful in creating positive organisational culture and effectively managing the employees in the
organisation. Leadership plays a crucial role in managing the employees within the organisation
through which whole management can effectively coordinate and communicate for meeting the
organisational objectives. It can be concluded that, there are various leadership theories and
models of leadership which ensures effective management within the business. From the above
study, it can be gathered that personal and professional development plan offered support
through which required skills can be enhanced and valuable knowledge can be gained.

REFERENCES
Books and Journals
Armstrong, M., 2016. Armstrong's handbook of management and leadership for HR: Developing
effective people skills for better leadership and management.
Azad, N and et.al., 2017. Leadership and management are one and the same. American Journal
of Pharmaceutical Education. 81(6).
Bush, T., 2018. Research on educational leadership and management: Broadening the base.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of educational leadership &
management. Sage.
Chin, R. J., 2015. Examining teamwork and leadership in the fields of public administration,
leadership, and management. Team Performance Management: An International Journal.
Ding, W., Choi, E. and Aoyama, A., 2019. Relational study of wise (phronetic) leadership,
knowledge management capability, and innovation performance. Asia Pacific Management
Review. 24(4). pp.310-317.
Edwards, G and et.al., 2015. Exploring power assumptions in the leadership and management
debate. Leadership & Organization Development Journal.
Halkias, D. and Neubert, M., 2020. Extension of theory in leadership and management studies
using the multiple case study design. Available at SSRN 3586256.
Hassi, A., 2019. Empowering leadership and management innovation in the hospitality industry
context: The mediating role of climate for creativity. International Journal of
Contemporary Hospitality Management.
Liphadzi, M., Aigbavboa, C. O. and Thwala, W. D., 2017. A theoretical perspective on the
difference between leadership and management. Procedia engineering. 196. pp.478-482.
Oshagbemi, T., 2017. Leadership and management in universities. de Gruyter.
Willis, S., Clarke, S. and O'Connor, E., 2017. Contextualizing leadership: Transformational
leadership and Management‐By‐Exception‐Active in safety‐critical contexts. Journal of
Occupational and Organizational Psychology. 90(3). pp.281-305.