Leadership and Management in Toyota's Operations: A Report

This report examines the leadership and management practices within Toyota, a leading automotive industry player. It begins by defining the roles of management and leadership, differentiating between the characteristics of leaders and managers, and illustrating how these roles interact within Toyota. The report delves into various leadership theories, including management by objective, behavioral theory, and contingency theory, and their application in Toyota's operations. It also explores operational management, highlighting the importance of coordination and the implementation of situational leadership, task-oriented leadership, and chaos theory. Furthermore, the report includes a PESTEL analysis to assess the internal and external factors impacting Toyota's operational management and decision-making processes, emphasizing the significance of effective decision-making to achieve optimal results and improve the firm's efficiency. The report concludes by summarizing the critical elements of leadership, management, and their combined influence on Toyota's success in the global automotive market.

MANAGEMENT AND
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1 ..................................................................................................................................................1
TASK 2............................................................................................................................................2
2...................................................................................................................................................2
3...................................................................................................................................................3
TASK 3............................................................................................................................................4
TASK 4............................................................................................................................................4
6...................................................................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In every business management play significant role through enterprise can achieve their
targets easily. Management and operations consist effective role through firm can increase their
profitability in the best manner to get maximum possible results. In this context, present report is
based on Toyota which leading automotive industry. Now as a newly appoint operational
assistant manger we will analysis the the differentiate in leadership and management on modern
world. Moreover, report also analysis roles of a good leadership functions of effective manager.
We also apply the different theories of leadership and their approaches and their uses in the
operations management.
TASK 1
1
Defines the role of management and leadership
Management determines a way which assist the organization for accomplish their goals
and targets in systematic manner. As compare to this, leadership demonstrate ability to make an
environment for every individual who giving their effective roles. And skills towards common
goals of firm. Leadership consist outcomes through business will from relation among leader and
management and their subordinates (Mendis, Muttaqi, and Perera, 2014. ) In Toyota leadership
way which helps to dealing with different situations of the industry with attainment of the goals.
However, management focus on the values and principles to make effective for the company.
Differentiate the characteristics of leader and a manager: In business world the leader and
manager are often used for the common persons. In reality leader and manager are two different
meanings. The basic difference of the leader and manager are as follows.
 The nature of the mangers are reactive in nature. If a plan doesn't go to the right path the
mangers react to that news. While, the leadership is about more advance in nature,
anticipate the changes and confident that will overcome with the challenges. The
mangers of the Toyota are believe in minimizing the risks so that company can achieve
its goals. The leaders focus on the bring more risks through their talent people.
 The main work of the mangers is to mange the staff (Bahmani-Firouzi and Azizipanah-
Abarghooee, 2014.). The company mangers assign the work in the group so the work
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burden can be reduces. But the leaders knows that every persons has unique styles to do
the work. This key change is bring the best work force in the company.
 Managers delegate tasks because they want the new ideas in their work and being the best
talent in their groups while, leaders take responsibility of every tasks of every individual
so team work spirit can be mange.
 The leaders of the Toyota work on the how an employees of their team can become
leader for that they give training and resources to their team mates. They also focus to
give time to their employees to make and learn mistakes in their work. But as a managers
teams are fixed in nature so the communication gap can never take place and work can
done easily.
TASK 2
2
The role of leader is about the innovation and vision whereas functions of the
management is to the maintain the standards. In Toyota Leader and manger shared the same
goals that is to bring the fully utilize the organisation resources in the different situations. The
leaders focus on the bring the best use of the resources while mangers focus on the managing
those resources in operations management (NIE, WU, and CHEN, 2013.) The role of the leaders
and functions of the management in the operations management of the company regarding the
different theories.
Management by the objective: The management by objective is the process in which
specific objectives of the organization is define in the sequence. This process focus on the work
should be done in the step by step in the productive work environment. This process also help to
understand the employees the see their work accomplishment to achieve their objective. In the
company the leaders motivate their employees to achieve their goals within time. The leaders
and team members jointly identify the work and define the individuals responsibility towards
their goals. The functions of the mangers is to centralised by appointing a project mangers who
can monitor an control the different departments. The ensures the reliable management
information systems is develop within the different department in company.
Behavioural theory: The behavioural theory defines the human relations in a
organization. This theory based upon the that each employees who working in the organization is
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an individual first so the company need to develop the resources and assets so the productivity on
the company can improved and employees should be treated like a human not a machines. The
role of the larders is focusing of the inner needs of the individuals and try to satisfy them by
motivating them and build good human relations. The company's leaders identify the individuals
potential and provide them training (Costa, ,Keane, and Corry, 2013). They listen their
problems try to find the best solutions for them so they can work in the company and provide
their best work to the organization. The mangers of the company organizing the work conditions
at work place and clarifying then work responsibility for everyone. The mangers of the company
is more tasks based and provide the rewards according to their works. The mangers ensure to that
work should be done according to the time and and appropriate behavioural response will be
receive on the every situations.
Contingency theory: The contingency theory claims that the company's course of action
is depend not on the the decision but also based on the internal and external situations (Wen, ,
Tsai, and Chang, 2014). Toyota understands this and apply its own style to the right situations.
The mangers of the company always provide open system to satisfy the internal need of the
company and adapt the external environment. Mangers understand that there is no best way to
organizing the best approaches is to selected for the environment in which you are dealing and
provide the correct management system in for the situations. The leaders of the company is
always try to reduces the internal contingency and develop and encouraging the employees to
take advantages of the external environment.
3
The operational management of the Toyota company is best example of successful
operations management at global scale (Song, , Yun, and Kwak, 2013.). The company leaders
of the company always focus on the coordination efforts to ensuring the operations and high
productivity at a global scale. The leaders of the company apply the following leaderships styles
in their operations management.
Situational leadership: According to this leaderships model is there is no single best leaderships
styles for every situations. Effective leaderships varies not only to the persons but also with
group. The leaders of the company company understand and apply this model in their leadership
styles. This leaderships focus on the the following points.
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 Develop people and work groups: The company give training to the their people through
the Toyota TPS to ensure the lean practise in manufacturing so the company can take
advantage of their people and ensure the long term growth as well as improve the
productivity of the company.
 Bring best people in the organization: The company bring best talent in the operation
management so the work can be done easily. Use a common leadership styles across all units: The leaders of the company use a
common leaderships for the single units or a single nations so the work allocation can be
done easily the productivity of the labour can be increases in the operations management.
Task oriented leadership: This is behavioural approach in which leader focuses on the tasks and
performance to meet the goals of the organization. The leaders on the company focus on the
getting the tasks and series of the tasks to achieve a goals (Gómez-Expósito, Conejo and
Cañizares, 2016). The company leaders apply the task oriented leadership in the operation
management improve the productivity and meet the deadlines. They put the work and role in the
structures of the organization and monitor progress within the team. This leaderships help the
company to meet the tasks on time and manage the time well in the organization.
Chaos theory: The chaos theory is a scientific theory which describing the unpredictability of
the systems. In the business world where the innovation change, competitive advantage and the
impact on the the strategy (Palizban, Kauhaniemi. and Guerrero, 2014.). The chaos theory focus
on the development of the organization. The leaders of the Toyota focus on the development of
the organization by the improving the quality of the products, the more quality of the products
the more customers satisfaction and utility increases. The leaders the company try to reduces the
complex systems environment and avoid the confusion related to the productivity and improved
the operations management.
TASK 3
Covered in ppt
TASK 4
6.
There are different factors that i.e. internal and external that impacts upon the operational
management and decision making within Toyota leaders and managers. Leaders and managers
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are responsible for making effective decision making so that best results can be attained. Also, it
is significant for Toyota management to enhance its decision making process so that best results
can be attained in terms of improving efficiency of firm in market. Following is the PESTEL
analysis of Toyota such as-
 Political- Business gets affected due to different political conditions. It also helps in
identifying the impact of government on business and thus undertake stability within the
market to attain opportunity (Palizban, Kauhaniemi, and Guerrero, 2014.). Business also
assesses free trade agreements and thus support firm to make effective decision making.
 Economic- There are different economic factors that affects business such as inflation,
currency exchange etc. and thus it affects Toyota to enhance their sales. Due to rising
inflation in the country as well as fluctuation in the currency exchange rate it directly
affects the revenue earned by Toyota. Hence, result of these impacts the sales of firm and
decline the same in market.
 Social- Change in taste and preferences of consumers impacts upon the decision making
of firm regarding which design needs to be produced (Adachi, Kodaka, and Matsumoto,
2012.). Therefore, it is essential for Toyota to identify the needs of consumers and then
prepare the design so that appropriate vehicle can be prepared.
 Technological- Further, it is another factor that needs to be addressed as it affects
decision making within firm. Toyota management aims to undertake effective practices
by improving innovative technology and design so that more number of customers can be
attracted towards firm (Kuzlu, 2015) Thus, it is essential for managers and leaders of firm
to assess the innovative technology in regard to improve the functions of vehicle and
improve the efficiency so that best results can be attained.
 Environmental- Toyota also aims to maintain its ecological environment and thus make
strategic decision making so that it does not affect the environment. Also, firm aims to
prepare the product according to the environmental features and thus it does not pollute
the same.
 Legal- Further, such factor determines the legal actions and thus it influences the
operations of Toyota in regard to determine the laws and regulations in regard to carry
out the business operations. Toyota possesses the opportunity to grow with the reduced
concerns so that it helps in improving the opportunity to satisfy the needs of workers.
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Further, it can be assessed that the relationship between leaders and managers possess
and thus carry out effective CSR activities so that best results can be attained(Schardong, and
Simonovic, 2015.). It is also significant for firm to maintain its culture, values, ethics and
sustainability so that managers of Toyota to encourage workers and thus attain desired success.
Hence, management of firm needs to assess the needs of its different stakeholders in regard to
meet the same so that better results can be attained, through identifying the needs of stakeholder,
Toyota can enhance its business operations and thus sustain within the market for long term.
CONCLUSION
Toyota has taking advantages of the global market with its steady approaches of the
leaderships and management the company has strategy on the global level. The main advantages
of the company is always provide the standards of the company in its services and products. The
company slogan 'think global and, act local' implies the need to thick market and environment.
The company mark success both in the Japanese market as well international market due to its
desires to make products with high quality. The company always produces the innovative and
and perfect automotive technologies. So we can say that company leaderships styles with
excellent management bring more advantages to the company. The company has made
significant development in the ethics and sustainable development in the local and global
markets. The company focus on the green projects so they can make green business with every
country and people.
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REFERENCES
Books and journals
Mendis, N., Muttaqi, K. M. and Perera, S., 2014. Management of battery-supercapacitor hybrid
energy storage and synchronous condenser for isolated operation of PMSG based
variable-speed wind turbine generating systems. IEEE Transactions on Smart Grid. 5(2).
pp.944-953.
Bahmani-Firouzi, B. and Azizipanah-Abarghooee, R., 2014. Optimal sizing of battery energy
storage for micro-grid operation management using a new improved bat
algorithm. International Journal of Electrical Power & Energy Systems. 56. pp.42-54.
NIE, H., WU, F. and CHEN, Z., 2013. Exploration on the Operation and Management of Open
Laboratory under the Framework of CDIO.Experiment Science and Technology. 2. p.057.
Costa, A., Keane, M. M. and Corry, E., 2013. Building operation and energy performance:
Monitoring, analysis and optimisation toolkit.Applied Energy. 101. pp.310-316.
Wen, J. C., Tsai, C. C. and Chang, W. T., 2014. Operation of emergency operating centers
during mass casualty incidents in Taiwan: a disaster management perspective. Disaster
medicine and public health preparedness. 8(05). pp.426-431.
Song, I. K., Yun, S. Y. and Kwak, N. H., 2013. Design of smart distribution management system
for obtaining real-time security analysis and predictive operation in Korea. IEEE
Transactions on Smart Grid. 4(1). pp.375-382.
Gómez-Expósito, A., Conejo, A. J. and Cañizares, C. eds., 2016. Electric energy systems:
analysis and operation. CRC Press.
Palizban, O., Kauhaniemi, K. and Guerrero, J. M., 2014. Microgrids in active network
management–part II: System operation, power quality and protection. Renewable and
Sustainable Energy Reviews. 36. pp.440-451.
Adachi, M., Kodaka, T. and Matsumoto, Y., 2012. System Management and Operation for Cloud
Computing Systems. FUJITSU Sci. Tech. J. 48(2). pp.151-158.
Kuzlu, M., 2015. Score-based intelligent home energy management (HEM) algorithm for
demand response applications and impact of HEM operation on customer comfort. IET
Generation, Transmission & Distribution. 9(7). pp.627-635.
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