This report provides an overview of management and operations, focusing on the roles and characteristics of leaders and managers within the context of Unilever Plc. It differentiates between leadership and management, highlighting their respective goals, employee management approaches, and activity delegation strategies. The report explores key characteristics of leaders, such as effective communication and emotional intelligence, and of managers, including organization and priority management. It also delves into various leadership styles, including transnational and transformational approaches, and outlines essential management functions. The conclusion emphasizes the importance of both managers and leaders in achieving organizational objectives and producing quality products for customers, referencing relevant academic sources. The report underscores the significance of effective management and operations for organizational success.
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