Woolworths Group: Leadership and Management of Business Operations

This literature review examines the critical roles of leadership and management in fostering sustainable business operations, with a specific focus on Woolworths Group. It highlights the importance of both leadership and management in achieving organizational goals, maximizing efficiency, and ensuring continuous improvement. The review delves into the distinct roles of leaders and managers, emphasizing the need for vision, motivation, and effective resource allocation. Furthermore, it explores strategies for enhancing leadership and management within Woolworths, such as internal promotions and valuing leadership potential. Ultimately, the review underscores how effective leadership and management contribute to Woolworths' ability to maintain stability, coordinate operations, and improve overall business performance in a sustainable manner.

Assessment 2 –
Literature review

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
Roles of leadership and management within an organisation.....................................................1
Effective ways for enhancing leadership and management in Woolworths Group....................4
Leadership and management helps Woolworths Group in its continuous improvement of
business operations......................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

Title: Leadership and Management of sustainable business operations.
INTRODUCTION
Leadership and management is one of the important activity within the business
organization as it used to manage as well as lead employees at working area. In this, both
manager and leader play a significant role because they are responsible for leading or managing
workers activities with the aim of making them able to accomplish their set goals and targets in
stipulates time frame. In this regard, leadership is refers to an effective function of management
which may assist to maximising efficiency level and at the same time also aid in attaining
organisational goals (Kurucz And et. al., 2017). In addition to this, management is also consider
as a crucial aspect within the company because it help to make sure that all the activities of
workers perform towards the attainment of common goals without any kind of disarray. Thus, it
is stated that both are play a crucial role in business organisation as it support them in sustaining
in market place for longer period of time. For conducting this part, literature review will be
conducted by researcher that help in addressing the research objectives in detailed way. With the
help of this section, investigator can easily identify the research gap present in the current
research.
LITERATURE REVIEW
Literature review is consider as an important section that provide detailed of in-depth
information on the basis of research objectives or questions as well. By using this section,
investigator can easily acquire relevant information that support in taking right judgement at the
end of the investigation. Along with this, it is part of secondary methods in which researcher use
various sources to gather relevant data and information towards the specified research. For
collecting data, books, journal, articles, magazines, newspaper and many more sources are used
to acquire relevant as well as authentic information (Raut And et. al., 2019). Mainly, it is based
over the research questions that is developed on the basis of specified aim of the study. As it also
allow researcher to evaluate the aspects that present in the research and also make reliable
outcomes at the end of the investigation.
Roles of leadership and management within an organisation
According to Sanders and Wood, (2019), leadership and management are considered as
an important activity for company to attain all the predetermined goals and objectives. Although,
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these two aspects are similar in some context but at the same time they may includes different
activities at working area. The main role of management and leadership is to effectively manage
or lead employees working activities in order to make them able to perform their task activities.
Motivated and trained employees are always give their best efforts within the business this can
be beneficial in improving the possibilities of accomplishing competitive success at market
place. In this context, leadership is a process through which a leader can influence their followers
or workers by inspiring, motivating and directing them so that they can easily attain
organisational goals. As leader of company is also responsible for building knowledge and skills
of organisational members through which they are ready or prepared to take new responsibilities
and challenges. On the other hand, when we talk about role of management in business is refers
to the activity that focus on planning, organising, staffing, leading and motivating workforce to
enhance their productivity level at working area. In relation to this, manager is also play a
significant role in development, maintenance and allocation of all the necessary resources that
assist in attaining predetermining organisational goals. As both, leadership and management help
company in making worker force more productive and efficient so that they perform well and
also accomplish their targets to attains sustainability within the market place. For better
understanding, there are some role of leadership and management within the business
organisation are as follows:
Role of leadership: It is refers to the process that used to lead or inspires workers for
accomplishing specified goals and objectives in an effective way. In this, some roles are there
that perform by a leader of company to enhance workers performance.
 Create vision: Setting clear vision for entire workforce is also consider as an essential
role of leader. By this, employees are understand the vision and perform their activities
accordingly. With the assistance of this, they are also more focused and understand that
how to attain their targets and also tries to improve the possibilities to achieve the same.
 Inspire and motivate workers: It is also an effective role of leader of company in
which they encourage as well as motivate their team members to perform well.
Motivated workers are important for business organisation to accomplish competitive
success. For attaining the same, providing proper training and motivation is assist in
improving employee performance at working area.
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 Delegate and empower: In business organisation, the main role of a leader is to set right
people in the right job that help in developing the efficiency level of employees at
working area. As, leader delegate roles and responsibilities to workers so that they can
easily perform their task and activities in an effective manner. By providing appropriate
roles to employees support in reducing the possibility of arising any kind of issues.
 Effective time management: A good leader is responsible for bring a proper time for
completing task activities in an effective way. For attaining all the set targets in allotted
time frame, leader provide direction to their workers and allocate specific time to
complete the same. This can be beneficial in enhancing the possibilities to accomplish
the set targets in allotted period of time.
Role of management: For attaining sustainable success, proper management is one of the
important activity that focus in implementing as well as monitoring entire activities of company.
In this manager of company is also responsible for managing employees and organisation
activities to acquire set targets in an effective manner. As there are some roles that perform
manager in attaining sustainability within the business operations:
 Interpersonal roles: A good manager is responsible for maintaining proper relation and
at the same time also share better connection with their employees. As they perform their
duties as a figurehead because he has not only motivate their workers but also hire, fire
and manage employees at working area. This can be effective in improving the overall
performance level of workforce and make them more efficient to attain their set targets in
stipulated time frame.
 Informational roles: In business, manager play their role in performing informational
roles in which they collect necessary data about the organisation goals and provide it to
its employees so that they easily understand what they have to do for attaining their
targets. With the help of this, manager easily make workers aware about the company
goals and objectives in an appropriate way.
 Decisional roles: It is also considered as an important role of manager in which, he
initiates and also analyse the projects in order to improve organizational performance. As,
manager of company is responsible for taking corrective actions for eliminating all the
issues present at working area. Along with this, manager also act a resource allocation
and negotiator at the time of taking decision. By this, they can easily take right decision
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and at the same time also improve overall performance of company and its workers as
well.
Effective ways for enhancing leadership and management in Woolworths Group
According to Ginsburg, (2016), enhancement of leadership and management within the
business because it directly contributes in attaining competitive success. Both terms are focus on
betterment and improvement of workers abilities so that employees can easily accomplish their
targets. In addition to this, the main focus of manager and leader is to develop employee
efficiency so that they perform their working activities in an appropriate way. This is reason, at
the time of performing task activities proper leadership and management is required by workers
to perform well at working environment. On the other hand, while company focus on attaining
growth within the business operations then it can only be possible by implementing right
management and leadership. As it help in improving all the essential area of company so that
employees are always ready to accept of take challenges at working area that they may be faced.
In context to this, there are some significant ways implement by Woolworths group for
enhancement of leadership and management:
 Promotion form within: Recognising the skills and talent of staff members is also
crucial by which company can retain their workforce for longer period of time. When
employees are rewarded along with promotions and appropriate reward encourage them
to give their best efforts at working area. This will directly contributes in developing the
overall performance level of employees at working area.
 Value leadership potential: It is crucial for manager and leader to demonstrate effective
leadership skills as it support in inspiring team members in order to produce a huge
contribution in attaining highest level of team efforts. It may reduce the the fear of
negative consequences among team members. It may assist in enhancement of employee
performance with the company.
 Learn to listen: For improvement of leadership and management, manager is responsible
for communicating with their staff members and at the same time also listen carefully to
their contribution as per regular basis. Strong leadership personalities is also help in
providing better guidance to staff members by which company easily accomplishing the
competitive success.
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All these are the crucial ways that implement by company with the aim of improving
leadership and management as it may assist in motivating as well leading staff members to
accomplishing their targets.
Leadership and management helps Woolworths Group in its continuous improvement of
business operations
According to Caldera, Desha and Dawes, (2018), leadership and management is refers to
the terms that are interconnected with each others but at the same time it is also different aspects.
Mainly, leadership is consider as an essential part of effective management. In relation to this,
leadership is defined as a potential to encourage and also drive the group efforts towards he
attainment of set goals and objectives. It also may assist in developing workers efficiency level at
working area by which they perform their best efforts. As both an employee and manager must
possess leadership traits. Leader within the business organisation support their workers at the
time of success and their failure. As they also contributes in building trust and respect at working
area which foster an appropriate collaboration, creativity and efficiency. This can be contributes
in developing as well as enhancing the performance of workers at working environment that put
positive impact in sustaining in market for long duration of time.
In addition of this, An operational leader is one who looks how the individual factors of a
company fit together and work to create the favourable outcome. In the following ways a
leadership factor contributes in the improvement of business operations - They provide stability
in the company as they have ability to create a structure that works for everyone that is helps in
accomplishing the needs of staff members. Leadership has helped in the smooth functioning as
leaders of the company are quite great at creating policies, rules, guidelines, and instructions
according to needs for ensure that activities take the right way at the very first time. They serve
as the coordinators because they truly know what, why and how things are happening in their
company. They gathers the information from the organisation survey and mostly know how to
get things and work done. Woolworths leaders aren't paid to bring up the performance level of
the employees, however, they are the first one who exactly know the issues because they are so
in strain with the company and often the first one to raise the flag of the company. They provide
new solutions to old problems as they are the best problem solvers within the company because
of their ability to look how various factors contribute to the success or failure. They identifies
weak links prevailing in the company and accordingly prescribes the right remedy. Supervisor :
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Leader is responsible for looking into all the activities within a team. In Woolworths, one
regional leader is been appointed by the company who looks into the issues which are not
resolved at manger level. Both leadership and management are two essential factors which help
in managing the business.
For attainment of business goals and further improvement, manager and leader are
encouraging their team members to get involved in organisational activities and all the necessary
problem solving activities. It not only motivate team but also teach them to take right and
relevant decision. Furthermore, it also assist employees to get better understanding of their
allotted roles at working areas. By analysing as well as monitoring entire activities of employees
is also effective for continuous improvement as it may assist in increasing the chances of
attaining all the predetermined goals and objectives in an effective way. This is the reason that
proper leadership and management is crucial for business organisation as it guide and inspire
team members to do their best and at the same time also make them able to accept all the
complex situation. It may assist in developing efficiency level of workforce towards the
company aims and vision that motivate or encourage them to give their best efforts for
accomplishment of planned targets.
CONCLUSION
From the above mentioned literature review it has been analysed that leadership and
management play a significant role in business organisation as it help in motivating as well as
encouraging team members. By this, workforce can easily accomplish their targets in stipulated
period of time. In this, manager and leader also perform some appropriate roles and
responsibilities through which they manage and leader employees activities at working area. This
will directly contributes in attaining sustainability in business operations. This literature is focus
on evaluating how leadership and management help in continuous improvement in business
activities. As employees get influenced and motivated by their manager and leaders as they
provide them proper development programs for enhancing their efficiency to do something well
at working area. With the help of proper management and leadership, company can easily attain
their set vision and mission and at the same time also sustain in marker for longer duration.
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REFERENCES
Books and journals
Kurucz, E. C. And et. al., 2017. Relational leadership for strategic sustainability: Practices and
capabilities to advance the design and assessment of sustainable business models.
Journal of Cleaner Production. 140. pp.189-204.
Raut, R. D. And et. al., 2019. Linking big data analytics and operational sustainability practices
for sustainable business management. Journal of cleaner production. 224. pp.10-24.
Sanders, N. R. and Wood, J. D., 2019. Foundations of sustainable business: Theory, function,
and strategy. John Wiley & Sons.
Caldera, H. T. S., Desha, C. and Dawes, L., 2018. Exploring the characteristics of sustainable
business practice in small and medium-sized enterprises: Experiences from the
Australian manufacturing industry. Journal of Cleaner Production. 177. pp.338-349.
May, G. and Stahl, B., 2017. The significance of organizational change management for
sustainable competitiveness in manufacturing: exploring the firm archetypes.
International Journal of Production Research. 55(15). pp.4450-4465.
Chatterji, M. and Zsolnai, L. eds., 2016. Ethical Leadership: Indian and European Spiritual
Approaches. Springer.
Björklund, J. C., 2018. Barriers to sustainable business model innovation in Swedish agriculture.
Journal of Entrepreneurship, Management and Innovation. 14(1). pp.65-90.
Del Baldo, M. and Baldarelli, M. G., 2017. Renewing and improving the business model toward
sustainability in theory and practice. International Journal of Corporate Social
Responsibility. 2(1). p.3.
Online
Ginsburg, A., 2016. Ways To Improve Management and Leadership In Business. [Online].
Available through:<https://startupnation.com/manage-your-business/improve-
management-leadership/>.
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