Evaluating Leadership's Role in UK Retail Business Management

This report examines the critical role of leadership in managing business practices within the UK retail industry, using Morrisons as a case study. It aims to understand leadership concepts, ascertain leadership's role in business management, and evaluate the benefits of positive leadership. The report reviews relevant literature, including sources on global leadership, employee job satisfaction, change management, and organizational leadership, highlighting the challenges faced by leaders. The research employs a qualitative approach, utilizing secondary data from journals, books, and articles. The study hypothesizes that leadership plays a vital role in motivating employees, resolving disputes, and enhancing customer service. The report concludes with a timeline and references to support the findings, emphasizing the significance of effective leadership in fostering a motivated and efficient workforce within the UK retail sector.

Skills Development

Contents
1) INTRODUCTION ......................................................................................................................1
2) LITERATURE REVIEW ...........................................................................................................1
3) APPROACH THAT ARE TO BE TAKEN ...............................................................................3
REFERENCES................................................................................................................................4

1) INTRODUCTION
Topic : Role of leadership in managing business within UK retail industry
1.1 Report aims and objectives
This report aims to evaluate a role of leadership in managing business practices within UK retail
industry. A study of Morrisons.
Objectives
 To understand the concept of leadership in context to UK retail industry
 To ascertain the role of leadership in managing business in context to Morrisons To evaluate the benefits of positive leadership in managing business practices
1.2 Topic area
Leadership is considered as a process through which executives can influence, direct as
well as guide behaviour and work of others for attaining organisational goals in an effective
manner (Eacott, 2018).
Background of company
Morrisons is a fourth largest supermarket which has its headquarters at Bradford,
England. In this particular research report, Morrisons have been taken as it has been facing
varied challenges in managing their employees due to ineffective leadership practices. Because
of this, their employees gets demotivated as well as inefficient and lacks productivity (Hodge,
2018)
Rationale of the topic
This topic has been taken as problem identified in business encompasses of demotivated
and ineffective employees. Leadership plays a vital role in motivating employees and enhance
their efficiency which ultimately helps in managing business practices in an effective manner
(Fox, Davis and Baucus, 2020).
Significance of research
This research is expected to find out the reasons of demotivated and inefficient workforce
in organisation which hamper its reputation.
2) LITERATURE REVIEW
2.1 Source 1: The Multidisciplinary Roots of Global Leadership
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As per Osland (2017) leadership is enhanced from four fields which addresses
effectiveness in regards with working across cultures. These four fields encompasses of
intercultural communication, expatritation, comparative leadership as well as global management
in an effective manner. Leadership practices within UK retail industry also gets impacted from
these fields in a strategic manner. It is imperative for managers of Morrisons to develop an
understanding about the intercultural communication practices for correcting inefficiencies of
their employees.
2.2 Source 2: The interactive effects of organizational and leadership career
management support on job satisfaction and turnover intention
As per the view point of Oliveria and Et. Al., (2017) job satisfaction and retention rate of
employees are closely linked to each other which can be enhanced through positive leadership
styles in a strategic manner. Effective leadership practices plays a significant role in motivating
employees which led to increase their job satisfaction as well as reduce turnover rates within
organisation of UK retail industry. In this particular article, impact of career management as well
as leadership practices are investigated in context to attitudes of employees. It has been analysed
that career management as well as leadership practices are linked with job satisfaction and
providing motivation to employees in an exponential manner.
2.3 Source 3: Managing change: role of leadership and diversity management
As per Vito and Et. Al., (2020) it is important for organisational leaders to enhance productivity
of their employees as well as managing change in a strategic manner. It is the main role of
leaders to indulge the principle of diversity and change in their team members which help them
to motivate them. Ineffective employees can lead problems in managing the business practices in
an effective manner. Through this, employees can be motivated for accepting the change in an
organisation. Managers of Morrisons also needs to manage change in regards with adoption of
new practice in organisational practice.
2.4 Source 4: Organisational leadership
As per the view point of Bratton (2020) in regards with contemporary management
parlance, leaders are emphasized with providing vision, ignite creativity as well as nurture
innovation in a strategic manner. It has been observed that for motivating employees as well as
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solve conflicts, leaders should understand the importance of charisma as well as capability for
inspiring others. This book covers practice on how leaders influence organisation's performance
at individual level. At this level, leaders within UK retail industry use social interactions for
enhancing efficiency among employees in a strategic manner.
2.5 Contrast and Comparisons
Above authors have identified the challenges that can be faced by leaders in managing
business practices in an effective manner. Some has said that intercultural competencies are the
reasons of poor management while others are in favour of lacking in providing motivation to
employees.
It has been seen that all the authors have given their view point regarding leadership and
considering lack of motivation as a biggest source for ineffective workforce.
3) APPROACH THAT ARE TO BE TAKEN
3.1 Research Question
What is the role of leadership in managing business practices within UK retail industry?
3.2 Hypothesis
For this project, it is assumed that researcher will evaluate the problems which can be
arise in leadership practices in regards with business management. It has been assumed that role
of leadership will play an important role while managing people in an organisations related to
UK retail industry. It will aid them in motivating employees and solving their disputes. It will
also help employees in providing a better services to their customers.
3.3 Research Methodology
For conducting this research, qualitative data will be taken from journals, books and
articles which are based on the reliable as well as trusted sources. Secondary research will be
used in this research for assessing the impact of ineffective leadership in managing business
practices (Coe and Et. Al., 2021). Secondary research will be taken into account for this research
as it is cost-effective as well as wide range of information can be assessed from them in an
effective manner.
Time line of the research
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REFERENCES
Books and Journals:
Eacott, S., 2018. Beyond “Leadership”. In Beyond Leadership (pp. 95-111). Springer.
Fox, C., Davis, P. and Baucus, M., 2020. Corporate social responsibility during unprecedented
crises: the role of authentic leadership and business model flexibility. Management
Decision.
Coe, R. and Et. Al., 2021. Research methods and methodologies in education. Sage.
Hodge, N., 2018. The Morrisons Case and the Threat of'Vicarious Liability'. In-House Persp.,
p.88.
Online:
Osland. J. S., 2017. An Overview of the Global Leadership Literature. [Online] Available
through: <https://www.taylorfrancis.com/chapters/edit/10.4324/9781315232904-3/
overview-global-leadership-literature-joyce-osland?context=ubx>
Oliveira. L. B., Cavazotte. F., Dunzer. R. A., 2017. The interactive effects of organizational and
leadership career management support on job satisfaction and turnover intention.
[Online] Available through:
<https://www.tandfonline.com/doi/abs/10.1080/09585192.2017.1298650>
Vito. R., Sethi. B., 2020. Managing change: role of leadership and diversity management.
[Online] Available through:
<https://www.emerald.com/insight/content/doi/10.1108/JOCM-04-2019-0116/full/
html>
Bratton. J., 2020. Organisational leadership. [Online] Available through:
<https://books.google.co.in/books?
hl=en&lr=&id=nLTRDwAAQBAJ&oi=fnd&pg=PP1&dq=role+of+leadership+in+man
aging+business+&ots=hWeZY0jdCL&sig=BUBKbIud1F4dtY1Xbkjo27tzRYQ&redir_
esc=y#v=onepage&q=role%20of%20leadership%20in%20managing
%20business&f=false>
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Resource Review:
Source and type Reliability of source (Whether it is primary or
secondary)
The Multidisciplinary Roots of Global
Leadership. It is a book
It is a reliable source as it has contain a name
of author, date and a copyright sign. This
source is considered as secondary.
The interactive effects of organizational and
leadership career management support
on job satisfaction and turnover
intention. It is an article.
This source is reliable for this research as it
provides answers to framed question in this. It
is considered as a secondary source.
Managing change: role of leadership and
diversity management. It is a journal.
This is considered as reliable as it provides
information about the positive leadership
strategies which can be undertaken by leaders
for bringing changes in an organisation. It is a
secondary source.
Organisational leadership. It is a book This source is considered as reliable as its
content is copyrighted and consists of date and
name of author.
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