High-Performance Culture and Leadership Report: Retail Industry UK

This report provides a comprehensive analysis of high-performance work culture within the UK retail industry, focusing on leadership styles, employee empowerment, mentoring techniques, and goal-setting strategies. It begins with an introduction to high-performance work culture and its impact on operational practices, followed by an examination of strong leadership, engaged employees, and continuous learning. The report delves into the roles and responsibilities of marketing within the broader organizational context, emphasizing accountability, empowerment, and authority. It explores various leadership styles, goal-setting strategies, and the application of emotional intelligence in mentoring and coaching. Furthermore, it discusses barriers to effective coaching and mentoring. The report concludes by summarizing key findings and referencing relevant literature, offering valuable insights into fostering a high-performance environment within the retail sector. The report provides insights into leadership behaviors, emotional intelligence, and the importance of continuous learning and development in achieving organizational success. This report is a valuable resource for understanding the key elements of a high-performance work culture in the retail industry.

Leading people

Table of Content
Introduction
Feature of high performance work culture and impact on operations
practice:
Explanation of the ways roles and responsibilities of marketing are
related to wider context of organisation
Accountability
Empowerment &authority
Theories of mentoring/coaching using emotional intelligence.
Barriers to coaching and mentoring
Conclusion
References

Introduction
High performance working culture consist of a physical or a virtual
environment that is defined in a way to enhance efficiency of workers in
support with business objectives and providing higher value. Present
report is based on assessment of of high performance working culture
and mentoring techniques in case of retail industry of UK.

Feature of high performance work culture
and impact on operations & practice:
High performance working culture in organisations
is focussed on achievement of higher levels of
performance and consistent results with time.
Development of a high predominance working
culture is a major goal for any organisations as it
results in understand of difference between growth
and stagnation.

Continue...
Strong leaders: leadership is regarded as a foundation on which
performance of a team is built. Leaders are setting tone,
communication of goals and then impacting employee performance in
different ways. Engaged and empowered employees: The high
performance working culture consist of those individuals who are
having ability to make key decision that is leading towards high
engagement

Continue...
Continuous learning: High performance working culture is recognized with
focus on up-gradation of skills & knowledge to sustain long term performance.
Openness to change: High performance culture is not immune to a constant
change.
Role of leadership: High performance workplace is where leaders are
communicating on a regular basis with all their subordinates that is providing
direction on what activities have to be completed.

Effective performance management
processes:
Effective process of performance management
is divided in four basic categories that includes
four basic stages. According to Gallup state of
American workplace study there are only 22
percent employees who are part of thriving and
engaging.

Continue...
Planning: It is the first step where there is defining of
the job itself with a comprehensive description of
short and long term goals.
Coaching: After the parameter of job have been set in
next step the process of performance management
begin.
Reviewing: At this stage there s review of employee
performance at end of permanence management cycle
where there is performance appraisal.

Accountability:
In TESCO organization accountability is related to defining all the
mission values and goals of organization It is related to holding of
employees & executives who are responsible to ensure that all
assignment are completed and decisions are timely made to deliver the
expectations.

Empowerment &authority:
Empowerment is providing delegation of authority or
power, permission, entablement and giving an ability.
It is based on a belief that employees posse abilities
and willingness to assume more responsibility. In
TESCO empowerment is providing employees with
high responsibility and authority to take care of
customer needs and influence all the decisions.

Leadership capability
Leadership capability is regarded as thinking way and subsequently
behaving. It is related to ability of development sense to set a vision,
engagement, inspiring teach and direct others. In case of competitive
market there is high demand for people, business and resources. In TESCO
and other such retail organization like Sainsbury's, Morrison's leaders are
playing a very critical and crucial role in maximization of individual,
groups and ultimately is reflected in higher organization performance.

Leadership behavior & styles
Leadership style is one of dominant factors that is affecting
employee behaviour and attitude with organisation commitment.
Leadership is the capacity to affect the employee behaviour,
employee decision, goal recognition and working with zeal and
confidence.