Self Assessment Report: Change and Motivation, GSS

This report, a self-assessment on change and motivation, focuses on the Global Security Systems (GSS) firm in New Zealand. It identifies management situations requiring changes in management styles, such as employee conflicts and employee retention challenges. The report details the implementation of an autocratic leadership style to resolve workplace conflicts and the introduction of rewards and incentives to boost employee motivation. It further describes situations where management support and feedback are crucial for enhancing employee engagement and productivity, including addressing dishonest employees and training new recruits. The report emphasizes the benefits of these changes, including reduced workplace conflicts and improved productivity, and highlights the importance of managerial support in providing guidance and financial aid to employees, ultimately leading to increased efficiency and effectiveness within the organization. The report also includes references to relevant books and journals.

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SELF ASSESSMENT, CHANGE
AND MOTIVATION
(GLOBAL SECURITY SYSTEMS)

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TABLE OF CONTENTS
PRACTICAL TASKS................................................................................................................1
1. Identify two management situations which require the use of change in management
styles.......................................................................................................................................1
2. Implement changes in management style along with the evidence of changes made in
two situations..........................................................................................................................1
3. Describe two situations where support and feedback are mandatory for improving
employee engagement and productivity.................................................................................1
4. Give evidence of support and feedback required in improving the employee's
productivity at workplace.......................................................................................................2
Reflection report.........................................................................................................................2
1. Two management situations requiring a change in management approach.......................2
2. Describe the change executed............................................................................................2
3. Describe how changes in the management style enhance the efficiency and effectiveness
of situations............................................................................................................................3
4. Explain two situations where management support was essential.....................................3
5. What support and feedback provided.................................................................................3
6. How did support and feedback improve the productivity of all the employees?...............3
REFERENCES...........................................................................................................................4

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PRACTICAL TASKS
1. Identify two management situations which require the use of change in management styles
Two of the management situations witnessed by the global security system firm of
New Zealand which offers security services to corporate and other individuals (Global
security systems, 2018) are; conflicts between multiple employees of this firm and another
issue is related to persuade an employee to stay with the company. This firm was requiring
changes in its management style with regard to dealing with all the problems.
This firm of New Zealand provides security services to majority of its clients for
which they employ multiple employees in its firm (Cameron & Green, 2015). But at the same
time, multiple employees are creating conflicts among each other which require an entity to
modify its management styles to deal with these. Due to increasing competition, employees
of global security gets attracted to other companies in terms of higher salary and perks which
is creating the biggest threat to this business.
2. Implement changes in management style along with the evidence of changes made in two
situations
In dealing with the conflicts lies between multiple employees of the global security
system, a leader will use the autocratic leadership style to resolve all the workplace conflicts.
Under this management style, a leader will take control of its team members and work
activities.
On another hand, the company faces another issue of persuading all the employees to
stay with the company by increasing its interest in the work and the company. A rewards
scheme, periodic promotions and employee recognition schemes introduce by the
management of global security systems to motivate all the employees (Kesting, Ulhøi, Song
&Niu, 2016). All these rewards and incentives are linked with productivity which will
positively influence all the workers to strive hard to enjoy all these benefits.
3. Describe two situations where support and feedback are mandatory for improving
employee engagement and productivity.
Human resource manager of global security systems identifies two situations for
improving employee involvement in the business proceedings and the business productivity
by seeking support and feedback of the management team. Two situations notices by HR
team includes dealing with dishonest employees and dealing with novice candidates in the
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company. In both these situations, support of management team and feedback of the CEO is
essential to take further actions.
4. Give evidence of support and feedback required in improving the employee's productivity
at the workplace
In discussion with the CEO of global security System Company, a management team
gives one month notice to all the dishonest employees of this firm to stop all the activities
which are against the terms of en entity (Taylor, 2016). This notice also states that focus on
the work and stop all these practices to continue the work tenure otherwise after one month
all the dishonest workers will get fired.
On the contrary to this issue, novice candidates or fresher’s who join the security guard
position will get trained under an experienced trainer for one month. The entire freshers will
be on a probation period for one month, and after that, they will be assigned their respective
work duties. The training plan prepares by HR after getting approval from the management
team to train all the employees to boost its productivity.
REFLECTION REPORT
1. Two management situations requiring a change in management approach
As a human resource manager of global security systems, I have analysed the
capability of this company by identifying two management situations which need to resolve.
For this, I have used modified management styles to overcome two of the issues such as
conflicts arises between the majority of employees working in a similar field and another
problem is about retaining employees with the business (Al Mehrzi& Singh, 2016).
Above mention, two management situations were required changes by executing
management styles in resolving all these issues.
2. Describe the change executed
I have recommended the CEO of the company to implement an Autocratic leadership
style to resolve the conflicts arises among the multiple employees working in the company.
By using this style of leadership, a leader will take over the control of its team members in
assigning work according to its interests and complete the given work within the period (Lee,
Ong, Parmar&Amit, 2018).
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Another issue faces by our entity is increasing the risk of losing all our existing
workers due to the emergence of new security system companies in New Zealand. As all
these new businesses offer a higher salary and work benefits to lure our employees. In
sustaining all the employees, we introduce rewards and incentives schemes to retain the
interest of all the employees with this company.
3. Describe how changes in the management style enhance the efficiency and effectiveness of
situations
Using autocratic leadership instead of charismatic style helps in reducing the conflicts
takes places at the workplace as employees get a fear of responsibility which was not present
in case of charismatic leadership style (Anantatmula& Webb, 2016).
Introducing rewards will enhance the productivity of all the workers as well the
company which was not present in the earlier period. In the past period, employees compete
with each other just for achieving their personal goals.
4. Explain two situations where management support was essential
In the case of conflicts among employees, an autocratic leader act as an arbitrator in
resolving the issues lies between employees by giving a chance to both the parties to defend
its case and then take a decision (Iqbal, Anwar &Haider, 2015).
In sustaining employees, a worker gets financial support and recognition in the company to
fulfil all its monetary as well as non-monetary goals.
5. What support and feedback provided
Autocratic leader provides mental and intellectual support to handle the workplace stress and
management announces rewards to offer financial support to sustain a worker.
6. How did support and feedback improve the productivity of all the employees?
Autocratic leader understands the personal issues of employees and then gives its
unanimous decision by explaining two of the parties not to commit the same. This will
enhance its workplace productivity (Diallo, Aoki, Aoyama & Watanabe, 2017).
To get rewards, an employee work with double speed to meet the targets before the time.
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REFERENCES
Books and journals
Al Mehrzi, N., & Singh, S. K. (2016).Competing through employee engagement: a proposed
framework. International Journal of Productivity and Performance
Management.65(6).831-843.
Anantatmula, V. S., & Webb, J. B. (2016).Critical chain method in traditional project and
portfolio management situations. In Project Management: Concepts, Methodologies, Tools,
and Applications (pp. 1005-1022). IGI Global.
Cameron, E., & Green, M. (2015). Making sense of change management: A complete guide to
the models, tools and techniques of organizational change.Kogan Page Publishers.
Diallo, M. O., Aoki, S., Aoyama, T., & Watanabe, K. (2017). Evaluation Of The
Effectiveness Of Modern Communication Channels During Emergency Situations. WIT
Transactions on The Built Environment. 173. 131-142.
Iqbal, N., Anwar, S., &Haider, N. (2015).Effect of leadership style on employee
performance. Arabian Journal of Business and Management Review.5(5).1-6.
Kesting, P., Ulhøi, J. P., Song, L. J., &Niu, H. (2016). The impact of leadership styles on
innovation-a review. Journal of Innovation Managemen. 3(4).22-41.
Lee, J. J., Ong, M., Parmar, B., &Amit, E. (2018). Lay theories of effortful honesty: Does the
honesty–effort association justify making a dishonest decision?. Journal of Applied
Psychology.
Taylor, S. (2016). Compensation policy and employee turnover. Research Handbook on
Employee Turnover. Cheltenham, United Kingdom: Edward Elgar Publishing, 166-82.
Online
Global security systems, 2018. Available through: <https://www.globalsecurity.co.nz/>
[Accessed on 27th March 2019].
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