Analysis of Leadership, Recruitment, and Motivation in Purple Mail

This report analyzes the leadership and human resource practices at Purple Mail, a UK-based courier company. It covers various aspects, including documentation for recruiting and selecting new employees, addressing legal and ethical considerations. The report evaluates different leadership skills, the differences between management and leadership styles, and how to motivate employees to achieve organizational goals. It also explores the benefits of team working, and the importance of team roles for both leaders and members. Furthermore, the report examines factors for planning and monitoring work performance, outlines plans for developing individual skills, and evaluates the success of the assessment process, providing a comprehensive overview of HR management and leadership within the company.

WORKING WITH
AND LEADING
PEOPLE

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Documentation for selecting and recruiting new employee’s..........................................1
1.2 Explain the impact of legal, regulatory and ethical considerations for recruiting and
selection of new employees in the firms. ............................................................................2
1.3 Explain their role in selection process .............................................................................3
1.4 Evaluate selection process................................................................................................3
TASK 2............................................................................................................................................4
2.1 Explain skills and attributes those needed of leaders.......................................................4
2.2 Evaluation of difference between management and leadership.......................................5
2.3 Comparison between different leadership style .............................................................5
2.4 How to motivating employees for achieving goals and objectives .................................6
TASK3.............................................................................................................................................7
3.1 Explain the benefits of team working and review effectiveness of team ........................7
3.2 Importance of working in a team as leader as well as members .....................................7
3.3 Explain the effectiveness of team ..................................................................................8
TASK4.............................................................................................................................................9
4.1 Important factor for planing the monitoring process for assessment of work performance. 9
4.2 Write the plan for developing skills of individual ...........................................................9
4.3 Evaluating the success of assessment process................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11
.....................................................................................................................................12
................................................................................................................................12
............................................................................................................................................12

INTRODUCTION
Leadership are very improvement for an organisation, that is provide guidelines to
employees and give motivating and confidence. In today scenario so many competitors are
influence company performance, leader are face this challenges and provide effective outcome to
an organisation. Purple Mail company has largest courier company in UK, they provide fastest
services to their clients, almost 100 employees are work with them (Kumari and Malhotra ,
2013). HR manager have making proper plan for recruiting and selection of potential candidates
for their an organisation. They have preparing plan to making effective team leaders for this they
have set skills, leadership style, importance of leadership and team members.
TASK 1
1.1 Documentation for selecting and recruiting new employee’s
In a company HR manager are required many types of documentation for recruiting and
selection people for firm. These provide overall description about role and responsibilities of the
new employees at work place. Some important documentation are as follows:
Approval of recruitment: HR manager want to approval form higher department for
recruiting new employees. These authority are described what kind of people or skill sets are
needs for appointing new employees. Employee’s skill, education qualification, experience etc.
information are mention in these documentation (Kenny, 2011).
Position description: This is also very important factor for HR manager to prepare
documentation. In this step all detail about role and responsibilities of new worker are mention
also called job description. So that only selective applicants are apply for the post.
Advertisement: HR manager are advertise their employee’s requirements. Their are
several mode of advertisement for company like newspapers, job portal, website, employment
news, social media etc. Company has find out the most effective way of their job advertisement
according to their needs and wants. This is the very important task for the company HR
management.
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Job Specialisation
Qualification Graduation and Master degree or MBA in
Human resource management
Experience 5 years post graduation experience in similar
field
Domain of business Construct and leadership skills
Other qualities Leadership quality
1.2 Explain the impact of legal, regulatory and ethical considerations for recruiting and selection
of new employees in the firms.
The procedure of recruitment and selection are affiliated to legal authority and regulation
for an organisation. Their are many role and regulation for selecting new people, HR manager
has face the problem related to hire new workers because of these rule and policies of the firms.
Its very important for HR manager to aware about company all policies that provide help in jib
position, minimise risk, preparing interview question and appraisal of job offers (Yang, Huang
and Wu, 2011). Organisation are conjugate with following rule and regulation:
 Race religion act. 1965, are provide safety form racial discrimination at an organisation.
Discrimination are done on the basis of ethnic, national origins, race, ground of colour
etc.
 Minimum wages at. 1948, in this act company have to pay a minimum salaries to their
employees at work place.
 Employee equality act. 2010, company have provide equal opportunity to their employee.
Their is a responsibilities for both Employees and employer to make fair work
environment in company.
 Impact of these rule and regulation on recruitment and selection process on company:
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 Company recruitment process are effected by these legislation and laws. Company has no
discriminated in women and man at the time of hiring, and there are equal opportunity
of very employee’s, that is reduce the jealousy factor in employee’s.
1.3 Explain their role in selection process
Many step are follow by HR manager for selecting new employees are as follows:
Selection panels: Company HR manager has make selection panel according to job
description. If employees are work in production department then one panel member are head of
the technical department are involve because that person better know the required skills
(Bearman and et. al., 2012). HR manager mostly use 3 person panel of selecting people. Rest of
2 panel members are senior HR manager and directors.
Short list by interview: After the applicants process are done HR manager have short
list some employees through interview process. This process are divide into three part on is
reasoning test second is IQ or MCQ test and last one is personal interview. In this process
selection panel are take interview all applicants are find out the best suitable applicants for their
company according to their need and wants and job description.
Appointment: After the interview process are done HR manager have provide job offer
that include job designation and salary package to selected candidate, and then prepare job
appointment letter that include job role and responsibilities. Appointment are affiliated to joining
job by the candidates (Endacott and et. al., 2015).
1.4 Evaluate selection process
Evaluation of selection process are very important because that is provide information related to
efficiency of recruitment and selection process. For evaluation of selection process some
important step are as follows:
 In this report I have use job description for find out right applicants. Firstly I have know
the skills set and competencies of new employees after then accordingly I have publish
advertisement in various mode like newspapers, social media, job portal, internet etc.
 I have post job at different job portal to find out suitable applicants, so that candidate are
get relevant information about job and company profile. Through this I have receive lot
of application for job and I have easily find out the relevant and potential or suitable
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candidate for the company (Castner and et. al., 2012). After then I have make contact or
call to shortlisted applicants for further interview process.
 I have ask some question to applicants on call that are why switch their current job, what
is their salary expectations, what is their future plan etc.
 I have choose right candidates for company with out discriminated any unethical rule and
regulation.
TASK 2
2.1 Explain skills and attributes those needed of leaders
In an organisation leaders are inherent some skills set and attributes for achieving
organisation goals and objectives. The HR manager of purple mail company has focus on
increasing leadership quality among their employees. For gaining professional and personal
growth employees are increase their leadership skills, that is encourager employee performance
to gain long term business objectives and goals (Acooper and et. al., 2011). That is provide help
to established effective working environment and making decision. Company have required
every types of leaders in their business for gain productivity and effectively. Leadership skills
are execute strategies management in an organisation for making strategies plan and policies.
Some important skills and attributes of leaders are as follows:
 The leaders are always honest and responsible toward their job duties and
responsibilities. They have complete their work on time in a effective way. They have
ability to lead project and team effectively with the no of key skills.
 Leaders are clearly communicate company goals and objectives to their team or
employees for effectively and productive work. Leaders are convey information related to
specific take to workers. They have full know about communicate process in business
environment (Chuang, Jackson, Nelsey and Brownie, 2012.).
 Leader are work for the long term in a company for creating inspiration and motivation
among employees.
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2.2 Evaluation of difference between management and leadership
Management are team of managers. The role of manager in a company are different form
the role of leaders. Manager are manage all the activities of an organisation and leade4r are only
guild to complete their work. Manager have decide what to do and leaders are decide how to do
that work in company. So that manager make the strategies and leaders are execute that strategies
in reality. The main difference between managers and leaders are as follows:
 Leaders are effectively executed management strategies in an organisation environment.
Manager are only make the strategies they can watch whole execution process indirectly.
Manager are supper form leaders in their position at work place. Leaders can not inter fair
in manager work but manager do that. Manager provide guidance to leader for doing
their work.
 Leader are increasing employees performance by provide help and develop efficiency,
manager are only watch the factors those create problem or effect work in an
organisation.
 Manager are do their work according to theorise and minimise or controlling over risk
factor associated with business environment, leader are innovative thinker so that they
have try new ideas at work place they can not fear about failure.
 Leaders are focus on people and managers are focus on company structure for achieving
company goals and objectives (Zhang, Cao and Tjosvold, 2011).
2.3 Comparison between different leadership style
Manager have increase the performance of employee’s by using leadership style. Mostly
company have use four leadership style for enhance workers performance those are as follows:
Autocratic or authoritarian leadership: In this leadership style leaders are consolidated
power and decision making for gain company goals and objectives for increasing profitability of
the firm. He give responsibilities and work to employees with out refer them. The leaders have
full authorities for doing their work according to their way. They have responsibilities for
employees work so that they have power to punish employees when worker responsibilities are
not done. They have power to give direction, supervision and commanding to their employees.
Democratic or participate leadership: In this leadership style subordinates are provide
reference and participation in preparing strategic plan for an organisation. This type of leaders
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are decentralised authority of the company. That provide help in decision making process to
Purple Mail company (Yeung and et. al., 2012). Leaders are provide motivation to their
employees for gain productivity in their work to achieve an organisation goals and objectives.
Free-rein and Laissez-faire leadership: these kind of leaders are avoid their role and
responsibilities toward company. They can not provide any directions and institutions to
employee for gain firm goals and objectives.
Paternalism leadership: In this style leader are think that their responsibilities are paternal.
Paternalism mean “father know better then me”. They guides their subordinates as family
members.
2.4 How to motivating employees for achieving goals and objectives
The leadership are motivating their employees by using various method. In this method
they have analysis whole working environment for effectively implementation of process. Some
method are Maslows need hierarchy theory, X & Y theory and two factor theory are use by
management to motivating employee’s. In this theorise all learning style and method are include
provide help to achieve Purple Mail company goals and objectives. Some important way to
motivating an organisation staff are follows:
Reasonable payment: Company want to give reasonable payment and remuneration to
their staff for motivating them.
Equal opportunity: Purple Mail company have provide equal opportunity to their
employees through this they have increase confidence and motivation (Siassakos and et.al.,
2013).
Respect: management of the Purple Mail company has give equal respect to all
employee’s.
TASK3
3.1 Explain the benefits of team working and review effectiveness of team
Leaders are play important role in success of an organisation. That provide long term
affect on an organisation operation profitability and productivity. Individual knowledge are
restricted so that work are done in a team to gain productive outcomes. In a team many members
are work together to achieving similar or one fix or common goals and objectives for the
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organisation. With in a team employees are share knowledge are skill to provide benefits. Team
leader are established effectual communication among employees to enhance confidence so that
they have easily share their problem for a specific task and activities to find out the solution.
Work are not effected by one employees in a team, but team work are depend on whole
employee’s (Cornthwaite, Edwards and Siassakos, 2013). Team member are depended on each
other they personally are not responsibilities for any activities and failure. Team work are
provide efficiency and productivities of work. Member of the team have an opportunity for
learnings through others, those provide help to develop managerial skills and leadership skills.
Purple Mail company management has provide help to team for finish their work on time, and
improve efficiency among whole team. Strong employees relation and professional skills are
develop in a team members.
3.2 Importance of working in a team as leader as well as members
An organisation success are depend on role and responsibilities of team leaders. Leader
are provide innovative ideas for doing work and provide help to making decision, solving
problem or issue. The main role of the leaders are as follows:
Coordinator: Leaders are coordinating team members. They have coordinator in
business activities and task because they totally committed to their role and responsibilities
toward achieving company goals and objectives. They are positive thinker so that they provide
motivation to their employee’s. Leaders are coordinating in management strategies execution
process for enhance working environment and operational process (Fraher, 2011). They have
motivating their subordinates for increase performance in an organisation. Team leaders are
watch employees performance and identify gab between desire performance and actual
performance, for full fill this gap they have conducting training and development program
according to employee’s needs and wants. They have contribute their knowledge and effort in
decision making process and provide relevant solution of the problem.
Sharper: Leaders have ability to sharp team members skills and professional knowledge
to achieve common goals and objectives. They are risk taker and innovator, when they handle
critical situations he/she are not feel fear. Leader have an quality to solve critically problem in a
effective manner into a short period of time.
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Communicator: Leaders are good communicator, they have clearly communicate firms
goals and objectives to their team members for achieving growth. The team leaders are focus on
focal point to communicate their message and resolve issue with a team members (Vogelsmeier
and Scott-Cawiezell, 2011.).
3.3 Explain the effectiveness of team
Purple Mail company have operating their business in different working environment.
Toady many company are increase competition at market place. So that Purple Mail company
has need diversify skills and experience in their employees. For this they have make effective
team to gain competitive advantage at market place. In a team members every employee have
their own variety of knowledge so that in a whole team have inherent different type of
knowledge, that provide help to organisation for overcome form market challenges and take
opportunity advantages. Employees in a team are follow ethical code of behaviour to avoiding
conflicts with in team members. One team members are coordinating work with other team
members for completing task so that they have cooperative nature and give respect for doing
work in an organisation to achieve goals and objectives. Company have two environment one is
internal environment and second is external environment, leaders are coordinating with company
clients to full fill their needs and wants. Team leader are provide necessary information to their
subordinates for doing work in a effective manner. A good team are do their work on time and
deliver quality outcomes (Vogelsmeier, A. and Scott-Cawiezell, J., 2011.).
TASK4
4.1 Important factor for planing the monitoring process for assessment of work performance
For analysis employees performance some important factor are as follows:
Quality: Purple Mail company management are work on employee’s performance
quality. Quality is very important factor to everything performance. That involve appraisal
system that include ability, accountability, relevant information etc.
Design: Job design are very specific, so that encourage effective monitoring process of
performance.
Intervention: That mean employees are use innovative ideas of completing their work,
that increase performance. That improve relationship with in an organisation.
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System: System mean tools and techniques those use in completing work, that is increase
performance and manager are easily monitor employee’s performance (McIntyre and Foti,
2013).
4.2 Write the plan for developing skills of individual
Purple Mail company have prepare performance development plan to develop
employee’s performance. Purple Mail company manager follow some step to increase
performance are as follows:
Professional development plan(PDP): This is a very effective format which contain various
aspects such as current objectives, desire outcomes, resources, timing etc.
Focus area Where now Will be Activities Resources Timing Reward
Personal
skills
Good in
communicat
ion skills
but poor in
express their
opinion and
thinking.
Confidants
in
communicat
ion.
They given
presentation
on regular
basis which
provide help
to gain
confidants.
Power point
software
and laptop
etc.
1 week Promotion
as a senior
presenter of
an
organisation
Writing
skills
Several
grammatical
mistake in
written
matter.
Effective
written
matter
thoroughly
read.
Take
English
tuition so
that improve
written
matter and
skills.
Tutor and
grammar
books
2weeks Recognition
by all firms
employees.
Team
working
skills
Good
communicat
or with
creative and
innovative
Good
cooperation
and
coordination
with all
Implementin
g employees
engagement
plan, so that
build
Games,
creativity
etc.
15 days Getting
award of
best team in
whole
organisation
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ideas. team
members.
positive
relationship
between all
team
members.
Step1 : Manager have observe employee’s performance and find out gap between actual
performance and standard performance (Bearman and et. al., 2012). Manager have identify area
of improvement. Every employee are different and their improvement area are also different.
Step 2: After identification of improvement area managers have prepare draft for
development, in this plan they have include essential skills set and competencies. In this step
performance are evaluating by reviewing and modification in plan. employee’s are agree to learn
new skills and knowledge for providing quality work.
Step 3: In the last step Purple Mail company manager have implemented this plan into
reality. The employees are go daily or weekly for training and development session.
4.3 Evaluating the success of assessment process
Purple Mail company have evaluating their success of assessment process. For this
evaluate facilitating and inhibiting factor are consider. That is also accommodates in making
performance management more objectives and accountable those facilitating organisation
competitive advantages and growth through strategic management decision and seamless
combination of employees knowledge and skills, effort, utilisation of resources, managerial
capabilities etc. (Castner and et. al., 2012).
A best assessment plan full fill the gap between actual performance and standard
performance. They meet the all requirements of improvement area. That provide sustainability
for long time to a company operational process achieving company goals and objectives.
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CONCLUSION
Form this above report it have been concluded that good leadership skills in employee are
give effective outcome for an organisation success. Recruitment and selection are ethical practice
in Purple Mail company. They have follow steps to select candidates through short listing and
interview process. Team member are provide set of skills to leaders so that they have do their
work effectively. Leaders are provide motivation and confidants to employees, those guide to
workers for improving their performance. For developing employee performance they have focus
on individual trait and developing plan to enhance performance through this they have achieve
organisation goals and objectives.
REFERENCES
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Why is Teamwork Important?. 2017. [Online]. Available through: < http://the-happy-
manager.com/articles/why-is-teamwork-important/>. [Accessed on 6th May 2017].
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