Organisation and Behaviour Report: City College and Enterprise

This report provides a comprehensive analysis of organisational behaviour, exploring the impact of different organisational structures and cultures on business performance, with specific examples from City College and Enterprise Rent-A-Car. It examines factors influencing individual behaviour in the workplace, including attitudes, personality, and demographic factors. The report also evaluates the effectiveness of various leadership styles, such as democratic, autocratic, and charismatic approaches, within different organisational contexts and how organisational theory underpins management practices. Furthermore, the report investigates the impact of leadership styles on employee motivation, exploring different motivational theories and their practical applications. The report concludes by analysing the dynamics of team behaviour, factors that promote effective teamwork, and the influence of technology on group functioning within the organisations.

Organisation and
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................4
1.1 Compare different organisational structures and culture......................................................4
1.2 How relationship between organisation’s structure and culture can impact on the
performance of business..............................................................................................................4
1.3 Discuss factors which influence individual behaviour at work............................................5
TASK 2 ...........................................................................................................................................6
2.1 Effectiveness of different leadership styles in different organisations.................................6
2.2 How organisational theory underpins the practice of management......................................6
2.3 Different approaches to management used by different organisations.................................7
TASK 3 ...........................................................................................................................................7
3.1 Impact that different leadership styles may have on motivation in organisations................7
3.2 Application of motivational theories within the workplace..................................................8
3.3 Usefulness of a motivation theory for managers...................................................................9
TASK 4 ...........................................................................................................................................9
4.1 Nature of team behaviour in the organisation.......................................................................9
4.2 Different factors which promote for development of teamwork within business...............10
4.3 Analyse the impact of technology of group functioning.....................................................10
CONCLUSION .............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
This present report contains all the information of organisation and behaviour of the city
college and enterprise rent-a-car. Present report contain the relevant information like, what are
the different organisational structures and culture and how the relationship between an
organisation's structure and culture can impact on the performance of the organisation. What are
the different factors which influence individual behaviour at the workplace (Ashby, 2013). This
present report also contain the effectiveness of different leadership styles in the different
organisation and how organisation theory underpins the practice of the management. It also
evaluate the different approaches to management used by organisation and impact that different
leadership styles may have on motivation in organisations and different motivational theories
within the workplace. It also contain the relevant information like, what are the usefulness of
motivation theory for the manager and nature of groups and group behaviour within the
organisations. It also the discuss the factors that may promote the development of effective
teamwork in organisation and impact of technology on team functioning within the city collage
and enterprise rent-a-car organisations.
TASK 1
1.1 Compare different organisational structures and culture
The culture and structure of the organisation can influence the performance with in the
organisation. The structure is based on the infrastructure of the city college and enterprise rent-a-
car organisation. The structure of the organisation helps the culture of bot organisation. The
organisational structure can includes, a corporation and spot team and other set up which can
develop the effective organisational culture. The structure of the organisation is the element of its
culture and it identify the certain segment of the culture. Structure of the organisation can set up
the culture of the organisation for developing the management work and also make sure about
the responsibilities of the superordinate (Solomon, Russell-Bennett, and Previte, 2012).
The organisational structure includes the responsibilities for the activities of the
organisation and the culture of the organisation includes, values, norms and behaviour which is
used by the member of the organisation for the effective work. The different people of the
organisation will use the specific culture of the organisation and will try to work effective. Every
organisations have different responsibilities, relationship and rights in the market place. The

structure of the organisation is important for he development of the organisation and the structure
of the organisation is depend on its culture. The culture of the organisation can identify the
structure and its behaviour (Bird, Saalfeld, and Wüst, 2010).
Types of organisation structure:
 Functional structure: Under this type of organisation culture all the activities of
enterprise are divided according to different function. For example: sales, marketing and
advertising department. This type of organisation structure is well for small business
firms.
 Divisional Structure: This type of organisation structure is used in large enterprises who
have smaller enterprises in a wide geographical area.
 Matrix: This type of organisation structure is a combination of functional and divisional
structure. This type of organisation structure used in multinational companies. This is one
of the complex structure but provide various advantages to the enterprise.
Different type of organisation culture
 Power culture: This culture of organisation says that more powerful a person will more
important decision he can take.
 Role culture: Role culture of enterprise believes that every person in the enterprise play a
different role to achieve the organisation objectives.
 Task culture: Task culture is a job related culture and this says that every person person
fulfil different kind of task.
1.2 How relationship between organisation’s structure and culture can impact on the
performance of business
The relationship of culture and structure of the business can influence the performance of
the business. If the culture of the business is effective in that case, the business can get their
target and if the structure of the business is not effective and appropriate in that case the business
cannot get their target and cannot survive in the market place. Sometimes the structure is the
strength of the business and it make the business profitable. The organisational structure and
culture depend on each other and influence the business effectively (Wickramasinghe, and
Perera, 2014).
In the modern time, the structure of organisational management includes, behaviours,
position and attitudes. Its all can to create a effective work culture. In the business world, many

types of the business use the gradable structures for the development of the effective business.
The structure of the organisation can arrange the different activities of the business and line of
authority whereas the culture of the organisation is the result of different activities and
authorities. The city college and enterprise rent-a-car organisation use the organisation structure
for controlling the activities and authorities of the business and the organisational culture can
improve the performance of the employees who are working in the organisation. So, the relation
between the structure and culture of the organisation can influence the performance of the
business.
1.3 Discuss factors which influence individual behaviour at work
There are many factors which can influence an individual behaviour at work. It includes,
attitudes, personality, demographic factors, skills and abilities (Watson, and Korczynski, 2011).
They all are as follows:
 Attitude: It is a one type of the factors which can influence the individu the differing
organisation. als behaviour at the organisational workplace. This factors includes, culture,
society, peer, family, relatives and organisational factors can influence the arrangement
of the attitude. The positive attitude of the manager can create a positive environment for
the development of the business.
 Personality: The personality defines the behaviour of the individuals. If the personality of
the individuals is effective in that case, the manager can adjust with the employees and in
any situation. So, the effective personality of manager is important at the workplace
(Barnard, 2012).
 Demographic factors: The demographic factors includes, gender, age, education,
background and nationality. Every organisation want to recruit that persons who belongs
from effective background and well educated because this type of employees can work
effective at the workplace.
 Skills and abilities: It is also a factor which influence the individuals behaviour at the
workplace. The ability means the c the differing organisation. apacity of the individual
for working in the organisation. If the manager has effective skills and abilities in that
case, the manager can influence their employees for effective working at the organisation
workplace.

TASK 2
2.1 Effectiveness of different leadership styles in different organisations
The different leadership style of the leader the differing organisation. s are effective at the
place of the organisation. There are many leadership style in the different organisation. They are
as follows:
 Democratic leadership style: The democratic style of leadership is also called the
participative style of leadership. This style of leadership will encourage the ideas,
feedback and thought of the employees and provide the effective direction to all the
department.
 Autocratic leadership style: this style encourage the power of the top management for
dealing with their work and employees. In this style, the manager will take own decision
for the development of the organisation there are no possibility for employees
suggestions.
 Charismatic leadership style: This style of leadership is based on the personality of the
manager and it also implement the acceptation among their staff employees. The
charismatic leadership style is important for creating the energetic environment within
the organisation (Downs and Stea, 2011).
 Relations-oriented leadership style: In this leadership style, it make the effective relation
between the all department of the organisation and this leadership style aim to work for
the welfare of the society and provide the profits to the people of the organisation.
In most of the organisations relations oriented leadership style is used by the enterprise to
make good relations with all the other departments of the enterprise. This leadership style helps
in improving the relationships and it brings coordination among all the activities different
departments.
2.2 How organisational theory underpins the practice of management
The management and organisation theory which is used for working in the business
environment. This organisational theory describe the effective understanding for the different
segment of the business and it is useful for developing a purpose in the management of the
business. The theory of the organisation concentrating on business management and its

environment and it influence the working capacity of the business employees (Behaviour change
in individuals and organisations. 2017).
Every organisation want to achieve the objectives and goals and want to growth of the
business. For the growth of the business. It make the relationship with the structure and culture
of the organisation because structure and culture of the organisation influencing the all activities
of the business. It helps in developing the technology, development of skills, structure
development, effective knowledge and positive attitude for the profit scheme. In this theory,
organisation can identify the effective situation for achieving the successful opportunities.
According to the modern time, the organisational theory can implement the new technology for
the management of the business and it also increase the effectiveness for controlling the
performance of the individual. So, the effective organisational theory is important for the
management of the business.
2.3 Different approaches to management used by different organisations
There are many approaches which is framed by the management of the business. It
includes, modern approach and classical approach of the management. These are as follows:
 Modern approach: The modern approach of the management which is used by the
organisation. This management approach is taken from the system analysis. This
approach is useful the social discipline (Sandman, et. al., 2012).
 Classical approach: The classical approach is also a approach of management and used
by the city college and enterprise rent-a-car organisation and it based on the conventional
approach. This approach is useful for making the organisation effective and successful.
His approach also define the certain principles which is based on the bureaucratic
structure of organisation, experiences and link with some effective rewards. The classical
approach is framed on some approach which includes, administrative approach,
bureaucratic approach and last one is the scientific approach (Flodgren, et. al., 2011).
Every organisation want to effective management for develop a successful business and it
implement the classical and modern approach of management. The classical approach is the
explanation of the contribution and it provide the appropriate process for developing the
business.

TASK 3
3.1 Impact that different leadership styles may have on motivation in organisations
The leadership is the path in which it provide the right direction, effective planning and
helpful for motivation to the employees of the organisation and increase their performance for
achieving the better output. He leadership comes after the management of the business and the
management implement some rules and regulation within the organisation. There are some
quality or power of leaders which is important for motivating the people of the organisation.
They are as follows:
 Political power: The leader need to work with the people and society for achieving the
political power. Every leaders need to achieve the political power for motivating to the
employees of the organisation.
 Personal power: The personal power is comes through some individual. If the leader has
personal power in that case the leader can build own personality and can motivate their
employees for the organisational work.
 Legitimate power: The legitimate power is based on the position of the organisational
people. The legitimate power of the leader will be recognized by the all member of the
organisation place and this power will helps for increasing the performance of the
employees. So, this power is based on the different position of the leader in the
organisational place (Nafz, et. al., 2011).
Impact of leader's power on motivation:
 Power of leader can motivate a employee in both the ways positively and negatively.
 This will motivate the employees in doing their best.
 This will motivate the employees in increasing their productivity.
 Confidence of employees will be increase
 A threat will also arise in the mind of employees.
3.2 Application of motivational theories within the workplace
There are various motivational theory within the organisational workplace which
includes, incentive theory, arousal theory, drive theory and the humanistic theory. These all are
as follows:

 Incentive theory: The incentive theory of motivation is based on the external rewards
within the organisation. With the help of incentive theory, the organisation can motivate
their employees for the effective work with in organisation and the organisation can
manage the efficiency of the management (Agarwal, et. a., 2012).
 Arousal theory: In this theory, the organisation can motivate their employees for effective
work. The arousal theory provide the safety to the employees who is working for
achieving the goals and objectives of the organisation. So, this motivational theory is
important within the organisational workplace.
 Drive theory: In this theory, it provide the effective action for motivating the people of
organisation. The all action of the organisation which is taken by the management for
increasing the performance of the employees.
 Humanistic theory: The humanistic theory of motivation is based on the act of the human.
This theory is provide the cognitive reason in which the human act for the certain things.
It also provide the some motivation for taking the human action. The certain motivations
can be social, biological and spiritual motivation (Organisations and Behaviour. 2017).
3.3 Usefulness of a motivation theory for managers
The motivation is important for the individuals because it increase the needs, wants and
desire of the people and motivate the manger for achieving the organisational goals and
objectives. This is the one type of process in which the people can take action for achieving the
desired goals and objectives. There are some factors which can motivate the manager for
achieving the goals. They are as follows:
 Desire for the wealth
 Satisfaction for the job
 Effective team work in organisation
 Attainment
 Acknowledgement
The effective work of the manager is to generate temperament between the employees for
increasing the performance of the employees (Yaniv, Lavi, and Siti, 2010). There are certain
stage of the motivational theory within the organisation. They all are as follows:
 Felt feedOrganisations and Behaviour. 2017.Behaviour change in individuals and
organisations. 2017.

 The information in which the needs will be awakened
 After the satisfaction of the needs, the goals will be achieved
with the help of the motivation theory, the manager can take the effective action with the
business and can increase the performance of their employees (Farndale, Hope-Hailey and
Kelliher, 2011).
Motivation is necessary for employees and it is the responsibility of a leader to use
various tools and techniques to motivate the employees. More motivated the employees will be
more they will perform their best or do their best in the enterprise in achieving the organisation
objectives. Financial and non financial tools can be used by the manager to motivate the
employees. Financial tools better motivate the employees than the non financial resources.
TASK 4
4.1 Nature of team behaviour in the organisation
The behaviour of the team is very important within the organisational place because it is
helpful for increasing the performance of the team members. Every type of organisation divided
their all organisational activities between the team member. The effective structure of the groups
is responsible for the different activities of the organisation. The organisational manager is
responsible for developing the understanding between the team members in the organisation
place. The effective communication is every important for achieving the all activities of the
business and increase the performance level of the employees.
The group and groups placement is important for increasing the work of team,
communication, cooperation, sharing of experience and guide the availabilities for the effective
and innovative team members. There are some features of group and groups. They are as
follows:
 The effective groups can build the effective teamwork.
 It define the unit of teamwork.
 The group member shares their skills and certain interest
 The group member interact with each other
 The groups member can involve in psychological welfare

4.2 Different factors which promote for development of teamwork within business
The success of teamwork is very important for the development of the business. If the
teamwork will be develop in that case, the organisation can achieve their goals and objective for
the success of the organisation. Effective teamwork is to operate the function within the business
and they can increase their ability for understand the issues which is coming in the workplace
(Punjaisri, and Wilson, 2011).
The effective and useful factors can promote the teamwork and can increase their
performance for the development of the business. There are two type of factor which can affect
teamwork within the organisation. The factors includes the internal factor and external factor.
The internal factors influence the operation within the organisation whereas the external factors
influence the organisational operation outside the organisation. Both are the factors includes,
high standard of performance of the employees, minimising the cost, experience sharing, create
quality work and increase the benefits of the team (Suppiah and Singh Sandhu, 2011).
4.3 Analyse the impact of technology of group functioning
In the modern time, the communication is playing an important role in the organisational
place. The effective communication is helpful for increasing the performance of the employees.
In the modern time, the technology is continuously improving for increasing the performance of
the employees and it also develop the performance of the organisation. There are some
technology tools which can influence the performance of the organisational team. The different
technologies are as follows:
 Mobile phone: It is the modern technology of any kind of organisation. With the help of
this technology. The organisation can communicate with all members of the organisation
and this technology is rapidly growing with in the economy.
 E-mail: This technology is based on the internet in which it growing rapidly. With the
help of e-mail, the organisation is able to communicate with their all members can can
develop their performance at the workplace.
 Personal computers: According to the modern time, the personal computar is the effective
tool of the technology and with the help of this the organisation can communicate with
their all team member. So, the personal computer technology can influence the different
activities of the team or a group (Alfes, et. al., 2013.).

CONCLUSION
In this report it has been concluded that the effective organisational behaviour is
important for the development of the business and it the positive behaviour of the organisation
can increase the performance of the employees. According to the modern world, the different
tools of the technology is very important for the growth of the organisation and for the
appropriate communication among the all members who are working in the organisational
workplace. The organisation also use the motivational theory for increasing the performance the
employees at the organisational workplace. So, the organisational behaviour is important for
growth of the business and for developing the performance of the employees.