Leadership and Operational Efficiencies: A Steve Jobs Case Study

This report delves into the leadership and operational management strategies of Steve Jobs, focusing on his role as a leader and the founder of Apple. It defines the roles of managers and leaders, highlighting the differences between them, and then provides an overview of Steve Jobs' biography and career highlights, particularly his innovative approach to product design and his focus on simplicity. The report examines the key operations of the organization, including the implementation of Total Quality Management (TQM) and various operational methods like JIT, Lean production, and Six Sigma. It analyzes internal and external factors influencing Jobs' leadership, such as childhood experiences and corporate social responsibility, and details how he improved operational efficiencies to meet business objectives, emphasizing his use of scheduling, research, and transactional and situational leadership approaches. The report concludes with recommendations for improvement, such as fostering employee culture through teamwork and intrinsic rewards, and provides a bibliography of relevant sources.

Management and
Operations- Task
2

 Introduction
 Define and explain the roles of a manager and a leader.
 Overview of the individual’s biography and career
highlights
 The key operations of the organisation
 Internal and external operation management
environments
 operational efficiencies of a given organisation/company
improved to successfully meet business objectives
 Conclusion
Table of contents

 This research the leader which has been Steve Jobs,
through whom different operation management theories
and others have been illustrated.
Introduction

 Manager
 A manager can be defined as an individual that takes responsibility of
administration, employee payment, and other aspects of subordinates
within the workplace.
 Leader
 A leader on the other hand, is an individual who believe in creating
workflow within the organisation through emphasis on creating morale and
interpersonal relationships (Northouse, 2018).
Define and explain the roles of a
manager and a leader.

They adhere to the rules and policies which has been created by the executive
head of the company and make sure that employees follows that as well.
The difference that stands between managers and leaders is that a manager put
emphasis on creation of productivity in the workplace. Leaders gave focus on
there being better bond present within the organisation so that there is reduced
labour turnover.
 Role have been significant in taking place
 Leader and manager have a great role to play in any organization, in the
sense that a leader is the one who inspires, encourages and influence his
men, to work willingly, in the attainment of the organization’s objectives.
 This is helps in creating and managing different opportunities in significant
manner.

 Role of leader
 To have the seeing up the goals and objectives for the respective team members in
order to have the achievements of the task in the perfect manner.
 Organising is considered to the important leadership functions as it helps in the
organizing the different activities of the differ stakes and resources and make the
advisability of resources with the right members.
 Initiating the different actions as the leaders have the tasking the right actions and
decisions without having any level of dependency.
 Direction and motivations as the leaders have involvement in directing the
performance of teams which is assigned the task and continuous motivating the
performing the task.

Role of leader and manager

Role of manager
 Planning
 This have management control to have the organization flourish as the
inclusion the setting of mission, vision and strategies as setting the goals
and objective.
 Organising
 This is management of the controlling of the organizational structures as it
will be unbales to have functioned s in term of day to day activity in
perfect manner
 Controlling
 . There is the inclusion of matching and balances that’s have the achieving
the set goals and objectivity as the priority task in terms to be organised
first.

 Steve had been an adopted child, however, his
non-biological parents looked him immensely.
 For the given context, the organisational
leaders which has been selected is Steve job.
They want the organisation a leader and
founder of Apple.
 He played an instrumental an innovative role
in the construction of the company and
helping bring in revolutionary product that
changed the electronic market for a long
period. Steve had been an adopted child,
however, his non-biological parents looked
him immensely
An overview of the individual’s
biography and career highlights

 Due to which he put immense effect in his studies. He was
able to get a job on his own initiative at Hewlett-Packard.
 This attitude led him to push forward into creating his own
company as well where Apple was created with Steve
Wozniak.
 Some of the major product within has played an
instrumental role in creating include commodities such as
the iPad, iPhone, Mac in book, and others electronics.
 The mindset of these individual will always towards
creating simplicity in the product with being brought into
the market.


 Through this approach he was able to simplify major issues such as
carrying a big music system or eliminating the physical keyboard
functionality for touch.
 In addition to this, Steve believed in creating a more authentic system
through which outside hackers and other individuals could not penetrate
into the components of the product.
 This allowed customers to have uniform product, each other through
which special functionalities were availed.

 Steve always
focus on
implementing a
 Total Quality
Management
operations
chain.
An introduction to the key
operations of the
organisation

 From the inception point of the creation of the company Steve
always focus on implementing a Total Quality Management
operations chain.
 Through this every level of the managerial head and the lower
level subordinates were totally focused towards creating value
and quality within the organisation (Oakland, 2014).
 Steve believed in a trial and error process and continuous
effect in order to bring out the best from people. There were
several different options of operation management present that
included Lean production, Six Sigma, JIT, and Kaizen.