This report offers a comprehensive analysis of management and operations within Kingfisher Plc, a prominent retail company. It begins by defining the roles and characteristics of leaders and managers, emphasizing their distinct functions and responsibilities within the organizational structure. The report then explores the application of leadership roles and managerial functions in various situational contexts, highlighting the importance of adaptability and strategic decision-making. It also delves into different theories and models of approach utilized by organizations, providing a theoretical framework for understanding management practices. Furthermore, the report examines key approaches to operations management, underscoring the value of effective operational strategies within Kingfisher Plc. It also acknowledges the impact of business environment factors on operational management and decision-making processes. The report uses Kingfisher Plc as a case study, focusing on the company's strategies to provide the best products and services to its customers and maintain a competitive position in the market. The report concludes with a summary of the findings and recommendations for enhancing management and operational efficiency within the retail sector.