Operational Efficiency and Leadership Roles: A Comprehensive Analysis

Desklib provides past papers and solved assignments for students. This report explores the vital connection between leadership, management, and operational efficiency.

Leadership and Operations
Management

Introduction
 Operations of the organisation are:
1. Finance.
2. Operation.
3. Strategy.
4. Design of the product.
5. Forecasting.
6. Supply chain configuration.
7. Managing the quality.

Key Operational Functions
 Cost should be minimum.
 Best quality of product without any error.
 Quick response according to the demand, reach with effective time scale
 Promising to the customer by delivering product and services.
 Adapt flexibility

Roles of leaders
 Build Trust.
 Communicate.
 Offer sufficient resources and autonomy
 Build self-efficacy.
 Hold team members accountable.
 Conduct routine debriefings.

Roles of managers
 Monitor.
 Disturbance handler.
 Resource allocator.
 Negotiator.
 Spokesperson

Importance of operational management
 Produces best quality of products.
 Customer Satisfaction.
 Help in increasing revenue.
 Helps in waster reduction methods.

Effect of external environment on decision
making by the leaders and managers.
 Economic Forces.
 Technological Factors.
 Socio-cultural factors.
 Demographic Factors.

Operational Efficiency
 Operational efficiency provides several strategies and techniques to accomplish
the basic goals.
 It gives quality good to customers in the most cost-effective and timely manner.
 Common aspects of operational efficiency are resources utilisation, production
and distribution.

Conclusion
 Operational functions helps in lowering down the cost.
 It produces best quality of product without any error.
 A leader should be able to build trust, build self-efficiency and listen
to his subordinates problems.
 Manager is a spokesperson, disturbance handler, resource allocator
and negotiator of the company.
 Operational management provides customer satisfaction, product
quality, increase the revenue and helps in waste reduction.

References
 Hinojosa, A.S., McCauley, K.D., Randolph-Seng, B. and Gardner,
W.L., 2014. Leader and follower attachment styles: Implications for
authentic leader–follower relationships. The Leadership
Quarterly, 25(3), pp.595-610.
 Nanjundeswaraswamy, T.S. and Swamy, D.R., 2014. Leadership
styles. Advances in management, 7(2), p.57.
 Keskes, I., 2014. Relationship between leadership styles and
dimensions of employee organizational commitment: A critical
review and discussion of future directions. Intangible Capital, 10(1).
 Baik, B., Chae, J., Choi, S. and Farber, D.B., 2013. Changes in
operational efficiency and firm performance: a frontier analysis
approach. Contemporary Accounting Research, 30(3), pp.996-1026.
 Lam, H.K., Yeung, A.C. and Cheng, T.E., 2016. The impact of firms’
social media initiatives on operational efficiency and

Thank You