Operations Management Report: Strategies and Leadership

This report delves into the core concepts of operations management, exploring key approaches such as Just-in-time, Total Quality Management (TQM), and Six Sigma. It examines the importance of process design, transformation of resources, and capacity management in achieving operational efficiency. The report also highlights various leadership styles, including transformational and transactional leadership, and their impact on organizational goals. It concludes by emphasizing the interconnectedness of operations and leadership in achieving business objectives, using Amazon as a case example. The report references academic sources, providing a comprehensive overview of the subject matter.

Management Operations

Table of Content
• Introduction
• Key approaches to operations management
• Importance and value of operations management
• Conclusion
• References

Introduction
Management operations are concerned with creating highest level of
efficiency by maximising profits. It creates chiefly planning and organising
which is concern in context with manufacturing of provisioning services.
They are leading with best practices which ensure maximum efficiency in
business.

Key approaches to operations
management
Their having various approaches which are leading in an organisation and
maintain customer satisfaction. These approaches are defined below as:
• Just in time: It is a strategy to which is used by the managers and
leaders for increasing the efficiency and reducing the waste in
operation system.

Cont....
• TQM(total quality management): It is a technique which is used to
improve the quality of product and services continuously. It is only
possible through receiving the proper feedbacks from customers.
• Six sigma: It is statistical based technique which help to detect the
errors in product produced by the manufacturer. By the help of that
technique the population standard deviation is calculated which shows
the variation.

Importance and value of
operations management
Operation management is leading with higher efficiency which is created
while providing services to customers. An organisation is managing its
operations in a manner to resolve issues or conflicts incurred within an
employees.
• Process design: Business leader are determining activities which are
based on implementing them with particular process.

Cont....
• Transformation of latest resources into finish product: This is based
on transforming latest materials into finished product which is
purchased by customers for consumption.
• Capacity management: In this, manager of Amazon is leading with
responsibility that ensure ability which make cost effective.

Cont....
Various theories and method of leadership are defined here.
• Transformational leadership: This is an effective style of leadership
which modified by effective behaviour of staff.
• Transactional leadership: This leadership style is focusing on
supervision and performances which make an effective leader and
promote compliances by rewarding and punishment.

Conclusion
From the above mention report, it is concluded that operations and
management is making link with other in form of roles and
responsibilities. Leaders and managers of amazon is leading equally by
attaining goals and objectives for an organisation.

References
• Reim, W., Parida, V. and Sjödin, D. R., 2016. Risk
management for product-service system operation.
International Journal of Operations & Production
Management. 36(6). pp.665-686.
• Rushton, A., Croucher, P. and Baker, P., 2014. The handbook
of logistics and distribution management: Understanding the
supply chain. Kogan Page Publishers.

Thank You