Developing Future Leaders and Managers at McLaren Technological Group

This report provides an in-depth analysis of leadership and management principles at McLaren Technological Group, focusing on preparing staff for future leadership roles. It compares the roles and characteristics of leaders and managers, explains various management principles and functions, and explores the application of leadership models. The report also includes an analysis of Amazon Inc.'s current operations management, examining key approaches, the role of leaders and managers in operations, and the impact of the business environment. It covers topics such as Six Sigma, lean management, and decision-making processes within Amazon, offering a comprehensive overview of leadership and operational strategies in both organizations. This document is contributed by a student and available on Desklib, a platform providing study tools and resources for students.

MANAGEMENT AND OPERATIONS
NAME OF THE STUDENT
NAME OF THE UNIVERSITY
STUDENT’S ID

Contents
Task 1- Report to prepare staff for future leadership and management roles in McLaren
Technological Group.......................................................................................................................3
1. Introduction..............................................................................................................................3
2. Concept of Leadership and Management....................................................................................3
a. Leaders and Managers..............................................................................................................3
b. Comparison of roles and characteristics of leaders and managers giving examples within
your organization.........................................................................................................................4
LO 2:................................................................................................................................................6
c. Explanation of the different principles and functions plied in different situations with examples
.........................................................................................................................................................6
i) Roles of Leaders.......................................................................................................................6
ii) The function of a manager within your organization..............................................................6
d. Explanation of how a manger identified carrying out respective functions............................6
e. Application of two leadership model applied in an organization by managers.......................7
Conclusion...................................................................................................................................7
Task 2- Report on the analyzation on Amazon Inc Current Operation Management.....................7
Introduction..................................................................................................................................7
Lo 2:.................................................................................................................................................8
a. The Key approaches to operations managements....................................................................8
LO 3: The Role of Amazon Leaders and managers with regards to it operations managements....9
LO 4: The factors within the business environments that impacts upon Amazon........................10
i) Operation Managements.........................................................................................................10
ii) Decision Making by leaders and Managers...........................................................................11
Conclusion.....................................................................................................................................11
Reference list.................................................................................................................................13

Task 1- Report to prepare staff for future leadership and management roles in McLaren
Technological Group
1. Introduction
The concept of leaders and managers are clearer with growing years in McLaren Technology
Group which deals with the technical assets of skills processed by the employees and different
managerial skills processed by experienced different leaders.
The involvement of Leadership and management in any organization is directly proportional to
the growth of the same industry with considering maximum benefit to both consumer and the
firm. Mangers evaluate the theories and practical work-life into outputs and delivers results
according to the needs of the consumer. Leaders develops a newly evaluating plans with proper
guidance and Manager ensure smooth working with audits to ensure firm from any kind of traits
and meets the marginal productivity with profit at the same time.
2. Concept of Leadership and Management
a. Leaders and Managers
Individuals with proper practical skill in maximum possible areas of any process which could
benefit the organization or which could lead and guide any team or a group or in some case any
individual or an entire organization is the Leader. Whereas managers are solely responsible for
carrying any kind of functions, planning, managing a group of individuals or an organization to
maximum benefit the organization. The major difference between the leaders and manager is that
leaders have to follow basic guideline beside initiating a motivating factor while managers has a
particular vison of creating a greater output and at the same time reducing the cost of particular
task (Pierce and Wolchyn, 2018). Leaders also follows a contingency theory which says that any
leadership depends not only on the factor or leading a group but also on the personality of the
leaders, way of representation and discussion leading to a good benefit on the outcome.
Managers on the other way analysis the different personalities by the theories of human
resource theories which is also concerned and resolves the issues to the best possible way
without hampering any kind of demotivation. Leaders are more focused on task oriented
as well as developing ideas oriented job regardless any kind of factors which turns to be
favorable or unfavorable. Managers are most concerned with the resultant outcome

regardless the effort provided by the group or individual. Leaders are limited to
upgradation of scheme or any process where as the managers are subjected to change in
any scheme or principle to enhance the sudden change in behavioral activities.
b. Comparison of roles and characteristics of leaders and managers giving examples within
your organization.
The most important influence provided to work at any optimum level and to directly accomplish
any task or objective is provided by the leaders in McLaren technology Group. To inspire the
continuous flow of work and to practice the outcome to cross the threshold level, a continuous
leadership skill is encouraged upon individuals or groups so as to overcome any circumstantial
obstrucles. For example, McLaren technology group has encouraged to participate in any new
technology by advisors or the leaders by providing theoretical knowledge and providing new
updated information related the technology and applied science so as to increase the productivity
as well as the quality.
At the same time Managers are more responsible to work with an analyzation of different human
nature and personality so as to outskirt the different skills from different people could integrate
and make possible to provide a marginal outcome business for McLaren technology Group
(Shiffman et al., 2018). For example- some individuals be more expertise at technical where as
some may have skillful asset for the quantitative analysis and hence integrating factor of
manager plays a good role to benefit at an outstanding level of threshold.
The Authority and Powers are more solely distributed in McLaren technology group as leaders
are only subjected to the power of encouragement and fixing a certain task with largescale
combination of resources without altering any changes in policies or principles.
Whereas managers have the authority to change the principle after analyzing the
personality of an individual (Kamiyama et al., 2018).
Management can be greatly dependent on two ways such as Hard Management skill and
soft management skill. In case of Hard management, the individual below the threshold
levels are warned with some CAG (corrective action guidelines) which could negatively
impact on the consequences of future output whereas soft skill management involves
coaching plans and reiterating the positives of an individual which was earlier delivered
(Peak and Giacomazzi, 2019).

The managerial roles developed by Henry Mintzberg is the powerful approach to manage which
is also followed by McLaren technology Group. These characterisitics are-
 Starting up activities in small and versatile format to enrich the knowledge of
process between group and eliminates any kind of discomfort.
 Documented noted and referrals are prefeed.
 Conversation regarding enrichment and one-on-one talks are initiated to dive deep
and solve any problem regarding any level.
McLaren Technology Group also follows the Mintzberg managerial roles –
 Figurehead
 Leaders
 Liason
 Monitor
 Disseminator
 Spokesman
 Entrepreneur
 Disturbance handler
 Resource allocator
 Negotiator
McLaren Technology Group also follows the Fayol’s function of managers which initiates the
principle of management by grouping into different functions. This include-
 Planning
 Organizing
 Commanding
 Coordinating
 Controlling

LO 2:
c. Explanation of the different principles and functions plied in different situations with
examples
i) Roles of Leaders
Leaders of McLaren Technology Group follows the similar principle theories but applies limited
or works on the basis t\of approvals by the managers but could raise any concern regarding
situations which doesn’t follows the principles or need more thesis on the basis of experience
(Bailey et al., 2018).
ii) The function of a manager within your organization
Managers evaluates the calculated risk factors and quantitative factors by altering the principles
discussed above based on the experience on the work and current urgency of the needs. For
example, during the season of peak production employees could take an emergency leave where
the principle denies but managers could inspect the root cause and analyses the risky factor and
grant based on the urgency (Obrycki and Karlen, 2018).
d. Explanation of how a manger identified carrying out respective functions.
The principles and guidelines discussed is implemented in a very evaluative way. For example
during my internship in McLaren Technology group, the amount of target work was incomplete
by the major individuals in my batch. When leader was unable to initiate any reason to outcome,
manager came up with the idea of planning a seasonal discussion of calibrating and auditing the
major defects and making any individual to represent the correctness of the defect. This entitles
the Fayol’s function on management and made possible to collapse the defect in minimal time
constraint.
Another instance when McLaren Technology Group had a major delay in the different project
management or reports of the workloads. When Leader came up with a idea to reallocating the
different task to different individual to enhance participation in every possible way and to
complete the task in allocated time with respect to new set of skill processed by different
individuals which are needed to analyses by managers (Thomas et al., 2018).

The strength and weakness of different approaches differ with situations but manager need to
integrate the theories of skills and experience which processed during the time period and hence
could make possible to manipulate the growth in more positive ways. The principles are just the
skeleton of the procedures followed in McLaren Technology Group but the main logical answer
lies behind the experience and decision power of different individual in different skills and
aspects so as to outcome the maximum beneficial marginal and make the threshold to grow
higher.
e. Application of two leadership model applied in an organization by managers.
The leadership principle originally developed by Kenneth Blanchard is taken into consideration
by several manager of the organization to adjust the different situational basis obstacle in their
different respective style to encourage and intiate influence between individuals to work and
function with respect to the workflow situations. This management depend on people to people
based on the theoretical analytic skills.
The contingency leadership skills originally generated from military was developed by Fiedler
and depend on the effectiveness of the style of a leadership. This theory emphasizes the style and
way of different activities adopted to minimize the effect and deliver result in a way which is not
present in principles. This process is subjected to apply only in a sarcastic representation which
can generate more result in an economical way.
Conclusion
The experience of management colors the theoretical management skills learned and add more
effective and fruitful result which can benefit in both ways. Leadership principles of McLaren
Technology group are guidance which a leader can follow beside their respective job role which
comprises of conducting any skillful initiative. Managers at the same time consider more value
based work and profitable return to the company irrespective of time dedicated and initiatives
taken to enhance the process.

Task 2- Report on the analyzation on Amazon Inc Current Operation Management
Introduction
The most developing business reported globally is ecommerce since the early 2000s. As per
records from articles and magazines United Kingdom had recorded the highest ecommerce
business or spending in 2010. This is because the rate of growing is very high and grows on a
large scale. Ecommerce market has significantly digitalized the mode of buying and selling
products across the globe which eliminates the currency exchange problem and controlling a
large number of customers through web platform with promising scheduled delivery making
attracted in every factors.
Amazon is such a global ecommerce company which was early started by “Jeff Bezos” in the
year 1994 who started to sell books online gradually to audio, video and later electronic gadgets.
Amazon was formerly named as Cadabra Inc, located in Seattle, USA and became one of the
most popular global retailer in measures of market, capital and also considering the revenue.
Today Amazon became the second largest global retailer after Alibaba group and also serves
customers with cloud computing. Amazon started to produce some electronic gadgets like –
kindle, Fire TV, and Echo which makes the company unique as compared to other ecommerce
company and held a leading position in this competitive market.
Lo 2:
a. The Key approaches to operations managements
The managements which controls the rate of production including the factors of good or material
provided as input to services as output is the operation management of business. This ensure
smooth running of a business with maximum utilization of available resources and delivering
with minimum defect as possible (Dai et al., 2018). Adaptation of some theories have been made
for operations managements such as Six sigma, lean, Kaizen etc./ These are.
 Six Sigma- study to minimizes the defect ratio and maximize the efficiency of
producing zero defect works is required which also involves redesigning any kind of
operations and eliminating any process related source is encouraged for close zero-
defect flow in the firm.

 Lean- Any approach to increase the optimum quality and improvement on a long
term with small fragmental changes or including new principle which could also
result in increases efficiency and quality.
 Total Quality Management- Customer obsession is the main key focus of any
organization to increase the efficiency of output and hence long-term approach to
manage the satisfaction is encouraged (Shyamal and Swartz, 2018). It also involves
the employees to use any data recorded and communicate to integrate the cultural
activated within any firm and record a healthy work culture.
 Just in time- The most important approach to increase the efficiency and eliminate
any waste which are in form of products and time managements. Business models to
generate required timeline and manpower available should bel used to accurately
calculate the required time to deliver any result.
 Kaizen- An approach to improve the concept of achieving continual improvement in
long term through small fragmental changes in process is encourage (Kindaichi and
Nishina, 2018).
Operation managements are also responsible to handle quality control and implements some
technological factors which could enhance productivity rate. Utilization of labor with a
competitive time management skill is very important to deal which is directly proportional to
outcome of the result as a chain. This is also responsible to calculate economically the accurate
permeable price of a goods with maximum benefit to the firm and deliver the same with a much
reasonable price to the customer. Operation Managers are solely responsible to cooperate and
reconstruct the structures and principles of a firm which could provide the form a maximum
benefit in terms of versatility. Feedback is another good approach which collects the fragments
of information and reconstruct to provide optimal profit.
LO 3: The Role of Amazon Leaders and managers with regards to it operations
managements
The principles and policies of Amazon ae designed in such a way that each and every individual
working has the ability to question and raise concern to improve the managements services and
any other services which could directly or indirectly benefit the customer and organization in
more profitable way. The growth rate for every employee is absolute depended on the result

delivered with respect to minimization of communication gap. Tenured employees are handed
the leadership to guide or mentor the newly hired employees, audit the defect areas with
respective coaching’s or guidelines to decrease the defects quantity resulting inn better delivering
result as well as output. The managerial role not only depends on managers but also on
employee who could audit and analyses and could work self independently by correcting the
guidelines procedures (Ando et al., 2018). Time management with respect to work flow is a
challenging factor which improves guidelines to increase the productivity and increase quantity.
Technology and automation eliminates the time-consuming factor por producing new goods and
services. Cost Control is also controlled by operations managements to sustain high profit margin
with respect to the quality where products are encouraged to buy from manufacturer and transfer
by own freight forwarder. The existing system of any online transactions investigation to
improve any trait or fraudulent activities are replaced by automation and manual investigators
are considerable encourage with new roles to optimize the speed and also awarded to motivate
them. The employees are assigned to complex work with a minimal dead line and hence workers
globally are refined through different stages and inbound targets to meet the goal. With increase
fraudulent activities to Internet hackers, employees have to learn a continuous updation which
are managed effectively to result in a efficient way. Managements deals with the employee
motivation as well as other factors to keep the organization same level for all. Any concern
raised are not surpassed by position or designation and are effectively managed. The Mangers
dive deep in any circumstantial obstacle and try to evaluate the risk to operate beside benefitting
the organization (Baumgarth, 2018). The production and services are made to linked by
calibrating sessions of factors proportional to defects and losing satisfaction of customers. To
meet any challenges geographically the management also designed new principles to provide
support and services without any obstacle.
LO 4: The factors within the business environments that impacts upon Amazon
i) Operation Managements
Each and every factor is directly or indirectly dependent to the revenue or market capitalization
of any organization or firm. The operation managements are also responsible to with hold a good
relationship between customers as well as the employees working in the firm. Independent
working techniques are adopted to enhance the environment which is directly subjected to

benefit and make the community wider as possible. The cultural activities and the ethics makes
the firm more fun-loving work and hence makes an individual to work as per requirement of the
company without any complains. This relationship sustains or uproot the pressure of workflow
during any peak season and successfully improve the growth in a long-term rate. Dress code also
plays an important role. Informal dress code is very common in amazon which makes the
workplace environment calmer and hence working with full efficiency is expected to showcase
frothe employees (Nohara et al., 2018). This has become the main ethics of Amazon from a long
time. Management also maintain a smooth relationship with stakeholders by providing a scope to
earn through amazon share and capital by investing in their product or services. This creates a
enormous supply chain of capital to invest in different departments as wells as deliver optimum
output which directly helps to grow drastically. This increase the aspect of business wider.
Different shareholders invest for a good return and hence can increase the economic in both
ways in all helping hands which successfully makes the operation s skillful to both the parties.
Coupons delivering to quality leaders by the managers are a motivating factor which encourages
the work load and at the same time increase the rate of productivity with time management.
Different skills are also delivered with long term improvement approaches and awarding mails
hence utilizing every possible way in a time to make out profit (Busarello et al., 2018).
ii) Decision Making by leaders and Managers.
The most important factors of improving growth of amazon at an alarming rate being the
decision making. Any action is reversible and questionable which makes a quality decision
making conclusion and also makes the built the confident to control and process-oriented
services. The working environment is a great factor to increase the efficiency rate of a worker.
Individuals at every level could successfully involve in adding valuable actions for ay process
both in terms of productivity and upgrading technology which increases the field of knowledge
in every different way and utilize the mindful skills to increase the efficiency at a reduce time
and cost. Bias Action implementation by managers and leaders are also encourage beside judging
the action which makes the aim of zero defect closer and hence increases the economic growth.
The impact of defective decisions is replaced with advisors and chain reviews rather than
penalization which decrease the effective rate (Hitka et al., 2018). This makes the decision-
making factor more effective in terms of operation managements. Application of different

theories and approaches makes the organization the busiest and enhance the growth rate in a
more systematic way to grow.
Conclusion
The online store also has many subsidiaries such as A9.com, Audible Inc, AWS (amazon web
services) which makes the revenue rate to grow drastically with an alarming rate. There are
different platforms of amazon for different countries with their respective currencies such as
Amazon.com for USA, Amazon.in for India, Amazon.ca for Canada, amazon.jp for Japan, and
amazon.uk.co for United Kingdom etc. Multiple infrastructure was built to cooperate with the
competitive market which arrest the remote locate service issues and at the same time innovative
technology optimizes the speed and service provided to the customer and gradual increase in the
productivity rate.

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