Analysis of Operations and Management at British Steel: A Report

This report provides an overview of operations and management, focusing on the roles of leaders and managers within an organization, using British Steel as a case study. It explores the characteristics of effective managers and leaders, including communication, decision-making, and entrepreneurial skills. The report highlights the differences between managers and leaders, emphasizing their distinct approaches and focuses. It also examines various leadership theories, such as action-centered leadership, contingency theory, and trait theory, and their relevance to the context of British Steel. The analysis covers how leaders motivate employees and how managers maintain processes. The report aims to clarify the key aspects of operations management and leadership in a practical organizational setting, offering insights into how these elements contribute to achieving organizational goals and objectives.

Operations and management

Introduction
Operations and management is related with the planning
of all organisational goals and objectives, organise all
human as well as financial resources and control them to
accomplish defined goals. It is basically administration of
all organisational activities to achieve high level of
efficiency. It is the process to convert raw material and
labour effects into the goods and services in order to
maximise profitability of organization.

Leaders and managers
Leaders- Leader is a person that leads all employees
and members of particular group to achieve determined
goals in defined time period.
Managers- Managers manages all organisational
activities. Basically manager is a person who manages
and carry all primary managerial functions. They have
right to hire employees, fire them, maintain discipline
within organisation and evaluate all functions to ensure
organisation's success.

Characteristics of
managers
Characteristics of managers- Managers are the person who
manages all functions of organisation and evaluates their
effectiveness. There are some characteristics are discussed that
are helpful for them to complete their task are following:
Understands the value of employees- Managers of British steel
have quality to appreciate employees that contribute in the
attainment of organisation goals and employees.
Effective communication and listening skills- Managers of
British steel should have effective communication as well as
listening skills(Choi, 2019).
Make appropriate decisions- British steel managers are able to
take affective decisions in the critical situation and direct
employees to complete task in better way. Decisions are taken at
every level of organisation, so they should be according to
situation.

Roles of managers
Make appropriate decisions- British steel managers are able to
take affective decisions in the critical situation and direct
employees to complete task in better way. Decisions are taken at
every level of organisation, so they should be according to
situation.
Monitoring role of manager- Managers of British steel analyse
all organisational factors, scan environmental factors to motor their
effects upon the organisation(Farrell, 2016)..
Entrepreneurial role of manager- As the entrepreneur, managers
also have skills to create and build enterprises and innovate it to
make more profitable.

Characteristics of
leaders
Characteristics of leaders- leaders are the person that leads and
guide employees as well as team members to inspire them to
perform task in defined manner. Leaders must have some
characteristics that are following:
Innovator- An innovative leader of British steel is able to generate
creative ideas and motivate their employees also to think
innovative.
Problem solving skills- No these days it is important for the
leaders to evaluate all activities closely to resolve problems that
are raised at the time of performing task.

Roles of leaders
Roles of leaders- Roles of leaders are defined by the managers,
leaders of British steel have various roles to guide employees that
are discussed below:
Lead and motivates employees- Effective leaders leads and
motivates employees as well as group members to develop some
necessary skills and qualities to achieve define goals and
objectives of organisation(Haksever, and Render, 2017).
Identify goals and evaluate progress- leaders have
responsibility to identify all goals and objectives of particular team
and convey that to all members to perform task in effective
manner.
Organize team initiatives- In a team, there are various members
are working together to achieve same goals,

Differences between
managers and leaders
Approaches
Manager-Manager prepare whole plans in detail to achieve defined
task within time period.
Leader-On the other hand leaders have to follow the plane that is
prepared by the managers. They set directions and leads
employees to achieve task efficiently.
Decision making
managers-Managers have right to take decisions to handle
situations. These decisions are facilitate employees to perform
their task smoothly.
Leaders-Leaders convey all decisions of management to
employees and facilitate them to complete their assign task
according to managers.

Differences
Focus
Managers main focus id upon the maintaining whole process and
procedure to manage all functions in defined manner(Johansson
and Osterman, 2017)..
On the other hand leaders of British steel focus on the
development of employees, lead and motivates them to perform
their work effectively.

Leadership theories
Action centred leadership- Action centred leadership
theory is referred as a good administration and effective
executives have authority to lead activities that are
related to the centred leadership.
Contingency Theory of leadership-The respective
theory stands to prepare plane of actions in some
contingency situations that are directly related to the
management of British Steel organization. All the
decisions are taken in this theory according the
requirement of situations.

Leadership theories
Trait theory of leadership-This theory reflects the
attitudes and abilities of leaders ans managers to lead
the organization. In British Steel, as this theory is help to
enhance in productivity and increase profitability.

References
Carter, M., Price, C. C. and Rabadi, G., 2018. Operations research: a
practical introduction. Crc Press.
Choi, T. M., 2019. Publishing operations management research in
transportation research–Part E.
Farrell, M., 2016. Transparency. Journal of Library Administration.
56(4).pp.444-452.
Haksever, C. and Render, B., 2017. Service and Operations
Management. World Scientific Publishing Company.
Johansson, P. E. and Osterman, C., 2017. Conceptions and operational
use of value and waste in lean manufacturing–an interpretivist approach.
International Journal of Production Research. 55(23). pp.6903-6915.

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