Leadership Across Organisation Report: Analysis and Strategies

This report, submitted by a student, provides a comprehensive analysis of leadership across an organization, using Calculus Cleaning as a primary example. The report covers various aspects of leadership, including establishing efficient networks, delivering services, and adhering to company values and standards. It delves into the roles and responsibilities of key personnel like the CEO, marketing managers, and cleaners. The report examines strategic frameworks, expectations, and ethical considerations, along with workplace hazards and safety measures. It also explores effective communication, workplace diversity, and the impact of globalization and technology on organizational structures. Furthermore, the report analyzes leadership styles, team building, product liability regulations, and the importance of accountability and delegation. It concludes with a personal reflection on the student's role as a team leader and their objectives within the organization.

Running head: LEADERSHIP ACROSS ORGANISATION
Provide Leadership Across Organization
Name of the Student:
Name of the University:
Author’s Note:

1LEADERSHIP ACROSS ORGANISATION
Table of Contents
Activity 1A......................................................................................................................................2
Activity 1B.......................................................................................................................................2
Activity-1C......................................................................................................................................3
Activity-1D......................................................................................................................................4
Activity-1E......................................................................................................................................4
Activity-2A......................................................................................................................................5
Activity-2B......................................................................................................................................6
Activity-2C......................................................................................................................................7
Activity- 2D.....................................................................................................................................7
Activity-2E......................................................................................................................................7
Activity-2F.......................................................................................................................................8
Activity-3A......................................................................................................................................8
Activity-3B......................................................................................................................................9
Activity-3C......................................................................................................................................9
Activity-4A......................................................................................................................................9
Activity-4B....................................................................................................................................10
Activity-4C....................................................................................................................................11

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Activity 1A
Objectives
Establishing the most efficient network among the business partners and associates.
Delivering the best possible service to mitigate client’s needs effectively.
Values
Being humble at all points of time and rendering the best quality services through the most
efficient staff is the key principle of Calculus Cleaning that helps in value creation.
Standards
In order to maintain the standard of the services rendered by the company, Calculus Cleaning
follows the ISO 10002:2014 in its service delivery.
In order achieve the defined objectives Calculus Cleaning strictly follows a effectively designed
strategic framework. Hiring best professionals from the market and delivering the best quality
services as fast as possible is the key strategy of the company.
Activity 1B
CEO
The responsibilities of the CEO of Calculus Cleaning are,
 To lead the business activities in alienation with the Board and developing the business
strategies of the organisation.
 To oversee the effective and efficient implementation of the long term strategies of the
company.

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 To make sure that the company is organized appropriately and possess the ability to hire
and terminate employees as per requirement. This also ensures that the designed
strategies are being implemented appropriately.
Marketing Managers
 The main responsibility of the marketing manager is work in alienation with the top
management. The manager is held responsible for coordinating with the top management
with the necessary information so that the top management can develop and implement
marketing policies and plans.
 Establishing an effective coordination between the activities like sales, promotion,
advertisement, packaging and aftersales services.
Cleaners
 The cleaners are responsible for rendering high quality services to the clients of the
company.
The people in these three positions are required to discharge their duties as responsibly as
possible because the company has set its objective to achieve 80% of its business in the
upcoming two years through customer friendly practices and continuous improvements.
Activity-1C
Part-1
Stating clear expectations assists the team members or the people involved in the process to get
an overview of what they are required to do in order to mitigate the organizational objectives.
Part-2

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The expectations could be explained as lucidly as possible and the employees should also know
how they will be benefitted if they help the management to mitigate the expectations. They will
also be asked to contribute towards the discussion which in turn will make them feel important to
the organisation and as a result commitment towards the organization will increase.
Activity-1D
Environmental Management:
Oxfam plans to reduce the carbon footprint by the end of the current financial year.
Workplace health and safety:
In order to comply with the workplace health and safety framework Woolworths expects that it
would be able to provide its employees with complete accidental health coverage and a health
insurance.
Ethical Issues:
Woolworths has recently faced an ethical issue while its supply chain operations become
questionable.
Activity-1E
Workplace hazards
Physical hazards in Health Share NSW are identified as the most common type of occupational
hazard. Example of this includes slips, trips and exposure to loud noise etc.
Chemical hazards can be observed in Australia Group that includes exposure to chemical
substances such as fumes, carbon and cleaning solutions.

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Biological hazards can also prevail in Health Share NSW the example of which include exposure
to blood or any other bodily fluids, bacteria, insect bites or viruses.
3 Incidents
Woolworths experienced a physical hazard at workplace while an employee just escaped from an
accident when the boxes of bottles fell on to his specialized forklift.
A man died while working in an under construction building in Fitzroy in 2018.
DKMSSP a Perth based company experienced a workplace hazard while an employee of the
company severed his foot and suffered severe injury for being trapped in a limestone block. The
company paid a fine of $65000.
Roles and responsibilities of the health and safety officer
The main roles and responsibilities of the health and safety office are as follows,
 Preventing accidents, injuries and work related hazards.
 Ensuring and enacting relevant frameworks to provide a safe working environment to the
employees.
 Checking whether the health and safety framework of the organisation is complying with
the legal framework or not.
Activity-2A
Examples
The first and foremost advantage of positive role modelling in Calculus Cleaning is the positivity
among the employees. They are always motivated and confident towards their work.

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Positive role modelling in Calculus Cleaning also enabled effective communication within the
organization and presently there is no communication gap between different departments.
Effective Communication
Effective communication can be defined as the verbal speech or any other method through which
information is relayed to get across a point.
Workplace Diversity
The key benefits of workplace diversity in Woolworths is that it promotes cultural integration.
While employees from different location, religion and culture work together a sense of integrity
is developed automatically. Moreover, the knowledge acquisition process becomes more
interactive.
Activity-2B
Example of 3 technologies
Effective information management system to ensure effective functionality of the organization.
Monitoring the employees is also quintessential which is presently done by Calculus Cleaning
through modernized equipment.
Information technology is used to maintain the employee database.
Advantages and Disadvantages of Globalisation
Globalization has brought forward technological innovation at a lower cost which is beneficial
for Calculus Cleaning.
It has increased the level of competition as many organizations are operating in the market.

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Activity-2C
Flexibility
The management of Calculus Cleaning ensure that the employees within the organisation are
flexible enough. For example recently a structural change in the organization was well accepted
by the employees. They easily adopted to the change.
While the shift timing of the workers changed they also happily accepted that.
Adaptability and flexibility
The adaptability at workplace implies when a single employee can work in different roles.
For example the cleaners of Calculus Cleaning are often responsible for supervising the work of
their fellow workers.
Activity- 2D
The effective leaders always implement a top down communication within the organization. This
ensures that all the employees are well informed about the organizational proceedings. As a
result they are asked for their inputs in the decision making process which in turn makes them
think that they are important to the organisation and hence they put forward their views.
Activity-2E
Strengths
Monetary benefits to the workers
Workers will feel motivated
Productivity is expected to rise

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Weaknesses
Workers from other sectors are deprived
Revenue of the employers will fall
There may be collision between employees of different sectors
Opportunities
The Fair Work Act will get strengthened
Employer can get better support from the employees
After complete implementation of the price cut it is expected that retail workers will be
benefitted
Threats
The workers who received the penalty cut work in a very complex industry
The expected outcome of the cut may not be achieved
Oppositions are against this rate cut
Activity-2F
The penalty cut as proposed by the minister can have significant positive impact over the
workforce. As they will be getting more money their purchasing power will be higher as a result
the economy will grow.

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Activity-3A
The accountability at workplace is defined as the responsibility of the employees to complete the
designated task within the stipulated time.
The duty of an employee to perform a specific task satisfactorily is identified as the
responsibility at workplace.
The effective leaders always allocate tasks to employees on the basis their expertise. Moreover
motivating them towards their work in turn makes them accountable at the workplace. The leader
will also be responsible for helping the employees if they face any problem at work.
Activity-3B
As a leader I will always look after that the people in my team possesses enough skills and
knowledge. Moreover, the equipment they used should also be of high quality and should be in
good condition.
Delegation is the process of granting authority to a specific party by the other party for serving
certain agreed purposes. In such a case the delegator will be held legally responsible for the
performance and deeds of the delegate. This naturally involves a legal procedure for transferring
the authority.
Activity-3C
The five key elements of effective team building are
Purpose, trust among team members, sticking to a decision, accepting change, taking
responsibility
The four stages of Tuckman’s team development model are,

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Forming, storming, norming and performing
Activity-4A
The product liability regulation in Australia ensures that organisations operating in the country
should laws maintain the quality of the products and services it provide.
Leaders will ensure that their team members are working with their full dedication and are not
involved in any type of malpractice.
Activity-4B
Participative
Accepts and asks for inputs from all the employees in the managerial decision making process
Amalgamates all the employees within the organization
Provides equal importance to every employees.
Behavioral
It is based on what the leaders do and how they are behaving.
It is more like the traits theory of leadership.
The behaviour of the leader influence the behaviour of the followers.
Delegating
The leader holds the followers responsible for a particular task.
The followers are more important in this leadership style.
It is also known as Leissez-Faire leadership style.

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Directive
The leader provides direction, expectations and objectives.
Ushers the followers towards the goal.
More appropriate while the task is complex and the followers are inexperienced.
Authoritative
Leader dictates and forms stipulated policies for achieving a specific goal.
This is a form of dictator style leadership.
Leader’s words are final in this type of leadership style.
Activity-4C
I am working as a team leader in Calculus Cleaning. The organisation is privately owned.
A favorable and friendly work environment.
Communication skill and some technical skills.
Knowledge on effective communication techniques, project management, programming
languages, operations and management.
Before achieving the personal objectives it should be ensured that my work is recognized and
accepted widely.