Analysis of Leadership and Management in River Island - Report

This report provides a comprehensive analysis of management practices within River Island, a retail business. It begins by comparing different management styles, including autocratic, democratic, and laissez-faire approaches, highlighting their merits and demerits. The report then delves into leadership characteristics, discussing how these vary based on organizational size and the leader's abilities, with examples from River Island. It further evaluates the communication process within the organization, outlining the essential steps and various communication types used. An analysis of organizational culture and change is also included, examining the impact of both internal and external factors. The report then assesses the author's own management skills through a SWOT analysis, setting objectives and targets for personal development. Furthermore, it explores team leadership and motivation strategies, along with managerial decisions made to support the achievement of goals, providing recommendations for improvement, including feedback mechanisms, clear vision, and a focus on product quality and employee rewards. The report concludes by emphasizing the essential role of managers in driving effective organizational performance.

Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Compare different management styles.............................................................................1
1.2 Discuss leadership characteristics....................................................................................2
1.3 Evaluation of communication process..............................................................................2
1.4 Analyse an organisational culture and change in selected business.................................3
TASK 2............................................................................................................................................3
2.1 Assess own management skills performance...................................................................3
2.2 Analyse personal strengths, weaknesses, opportunities and threats.................................4
2.3 Set and prioritise objectives and targets to develop own potential..................................5
TASK 3............................................................................................................................................6
3.1 Lead and motivate a team to achieve an agreed goal or objective...................................6
3.2 Managerial decisions made to support achievement of agreed goal with recommendation
................................................................................................................................................6
TASK 4............................................................................................................................................7
Covered in PPT.......................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management needs at each and every level of business activity which enable in deriving
and determining better and supportive outcome. Leaders and managers are the one which
facilitate effective working and support to deal with any situation. This project is based on
manager/ leader of River Island and working abilities. For this aspect, it will depicts about the
principles and practices of management behaviour so that every situation could be deal properly.
Along with this, it also reflect about the potential perspective of a manager to deal with various
situation. Although, it will also reflect about managerial skills within a business and service
context.
TASK 1
1.1 Compare different management styles
Management is a process through which various activities and people get control so that
better and effective working could be promoted. It enables in facilitating appropriate
coordination of activities so that define objectives get accomplish. For a business when they
required to accomplish targets properly, managers or leaders need to assess their skills properly
and utilise it. River Island managers/ leaders perform their work properly for accomplishing
targets. Thus, business managers required to assess similarities and differences between various
management styles so that better supportive working could be done. A basic evaluation of such
aspect define as below:
Basis Autocratic Democratic Laissez Faire
Merit No delay in decision
making process as
leaders always take
judgement by their
own hands
Facilitate and enable
management to take
judgement for
complex problems
Employees are free to
frame their targets and
it enable in providing
greater job
satisfaction.
Demerit Less creative in nature
as managers are not
able to motivate and
boost up the morale of
Long decision making
process as all things
required to consult
with team members.
One of a major
drawback of this
management style is
lack of guidance which
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individuals. might impacted the
work
1.2 Discuss leadership characteristics
Leader features and characteristics differ in respect to organisation size and depend upon
person abilities. In Rivers Island, superior require to use autocratic leadership style in system to
conduct appropriate business activities. These are various pattern which leader uses are stated
beneath:
Centralization of power: It is essential that decision making power retain with spearhead
and workforce are not involved in this process.
Distrust of subordinates abilities: Leader of firm don't take opinion from junior
members, as they think that they are not have adequate knowledge.
Delegation of authority: Employees are not given empowerment, as spearhead make
them function as followers.
Motivation: It is necessary that spearhead provide cash benefits and incentives to
employees to increase their morale and make them dedicated towards their work.
In Morrisons, leader uses laissez-faire style in system to make members perform
activities effectively. These are various patterns which are used by them are as follows:
Communication: Leader provides adequate information and instruction to members, to
make them perform tasks properly.
Decision-making freedom: It is essential that spearhead involve employees in this
activity, through which adequate selection are made by them.
Problem solving attitude: Leader require to establish connection with staff members to
ascertain their issues and provide them adequate solution.
1.3 Evaluation of communication process
Superior require to conduct appropriate communication process in system, through which
they are able to provide appropriate guidance to members. These are various steps which are as
follows:
Sender: It is essential that encoder communicate adequate message to people.
Medium: Email, face to face are various tools which are to be used by sender.
Channel: It is necessary that message is delivered efficiently.
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Feedback: Sender require to ascertain whether correct information is conveyed or not.
Context: Event, place, time, attitudes of sender or encoder are part of this.
Noise/ Interference: In communication process, there are various interruptions which
affect on message.
In organisation, members uses process through which adequate decisions are taken.
Verbal, written, linear, non-verbal, lateral, formal and non-formal are various kinds of
communication which are used by members of River Island. As, there are various barriers which
impact on transmission of message are distinct language and accents.
1.4 Analyse an organisational culture and change in selected business
Macro and micro components of environment are to be analysed by superior to
acknowledge their impact on business activities and on workforce. In River Island, manager and
leader conduct research to assess organisation culture and then make changes in business. For
this, internal factors such as human resource practice and socialization are ascertained to
anticipate organisational culture. Besides this, government rules and regulations, community
context and national culture are various external elements which management require to
ascertain in according to design system accordingly.
TASK 2
2.1 Assess own management skills performance
Professional abilities Current level
5=Strong
1=Weak
Best Current Example Ways of Improvement
Communication skills 4 River Island is a retail
store, so I require to
have ability through
which I am able to
deal with clients
properly.
Sessions and seminars
are tool through which
I am able to enhance
my skills.
Leadership abilities 3 It is essential that
adequate guidance and
I require to use
delegation of authority
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instruction is given to
members.
appropriately.
Planning and
organising
5 Firm require to be
organised in according
to strategies and
objectives.
It depends upon
members and their
performant, that
targets are attained
timely.
Technological abilities 3 Internet is best tool
which is to be used in
system.
Take suggestions from
users about firm's
offerings.
2.2 Analyse personal strengths, weaknesses, opportunities and threats
It is necessary that management conduct SWOT analysis to acknowledge
strengths and weakness. Besides this, this tool also benefit individual to ascertain opportunities
and threats. Thus, it is essential that adequate decisions are taken which are beneficial for growth
of person in career.
Strengths Weaknesses
 I posses skills through which
employees are motivated and dedicated
towards job, through which company
profitability enhances.
 I have efficient communication abilities
which benefit me to share adequate
information to members.
 I am able to make members work in
team appropriately.
 I face problem to work with latest tools
and techniques which are implemented
in according to make system function
adequately.
 It is difficult for me to handle complex
and work pressure. This distract me from
job and affect on my performance.
Opportunities Threats
 I uses efficient strategies and tools to
improve my communication skills.
This benefit me to handle problems
 I am not able to make adequate plan,
which impact on my performance.
Besides this, I got panic and not able to
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and find appropriate solution. handle difficulties.
2.3 Set and prioritise objectives and targets to develop own potential
Objectives along with time duration:
Aims Time duration
Fundamental weakness is that, I am not having professional skills and it
is needed for me to overcome from this. It is essential for me to read
books and journals which are connected with business.
25 days
This is essential for me to manage level of stress and for this, I need to
get over from this by formulating plan.
14 days
Along with, it is required for me to manage entire things timely so that
I will complete task within limited time duration.
21 days
Objectives along with time duration:
Aims Time duration
It is essential for me to possess entire knowledge about extrinsic
surrounding; thus, I will understand new methods and this will be apply
by me into procedure of working. Henceforth, task will get completed
within less time.
18 days
I need to improve my presentation skills and for this aim, I will
participate in some conferences or seminars.
6 days
I need to possess self administration skills to fulfil work in a systematic
manner.
17 days
TASK 3
3.1 Lead and motivate a team to achieve an agreed goal or objective
Motivation is required for an individual to attain coveted targets and goals; therefore, he
will easily accomplish his task within limited period of time. By doing work in team person will
cater maximum satisfaction to people.
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To lead and motivate group members to attain targets, there are some activities which
will be taken into under consideration:
 Team building: It is required for manager to set some benchmark for staff members so
that they will perform their work up to set standard. For this, superior will provide
training to them; therefore, they will be able to perform their duty and responsibilities
effectually.
 Motivation: Organisation needs to motivate their employees and for this, it is must for
them to analyse their requirements. Because if they get fulfilled then, they will easily
encourage towards their work. This will assist to maintain healthy environment at
workplace; thus, they will attain desired goals and objectives. Along with, they will deal
with any kind of situation in an effective as well as efficient manner.
3.2 Managerial decisions made to support achievement of agreed goal with recommendation
Decision-making process is a great liability of a manager in River Island retail store.
Appropriate decisions are helpful in conducting all actions in most beneficial manner to achieve
set targets to gain competitive advantages for successfully running a business corporation at
marketplace in industry. There are some recommendation for improvements in River Island retail
store:
Feedbacks: It is a continuous process of assessing performance of organisation. In this
segment, views and opinions of employees are helpful in improvising current working procedure.
Clear missions and Vision: It is important for manager that he should convey
association's vision to his workforce and should set short missions that directly should belong to
vision of company.
Healthy Environment: A friendly and conflict free atmosphere should be promoted at
workplace.
Enhancing sale of services: Adequate promotional tools should be used by manager for
improving sales volumes to increase profits and benefits.
Quality of product and services: Manager must keep an eye on quality of product and
services so that all clients could get improved items and facilities to satisfy their needs.
Rewards to Employees: Worker will work in most efficient manner when they will feel
motivated and rewards are remarkable source of inspiration.
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TASK 4
Covered in PPT
CONCLUSION
From the above report, it can be concluded that manager plays essential role in making
system function effectively. For companies attainment of goals and objectives, developing
manager support is necessary. So, leader require to make team members perform activities
properly through which brand is able to lead in market. This benefit firm to accomplish targets
timely. Besides this, managers require to conduct activities to motivate subordinates and make
them function effectively.
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REFERENCES
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management of concussion in sports Report of the Guideline Development
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Kaelicke, E. and et. al. , 2010. Development processes representation and management. U.S.
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Koontz, H., 2010. Essentials of management. Tata McGraw-Hill Education.
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Online:-
Management Style - Meaning and Different Types of Styles 2018 [Online]. Available through
<https://managementstudyguide.com/management-style.htm>
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