Leadership Across Organization: An Assessment Report - BSBMGT605

This report delves into the multifaceted aspects of leadership within an organizational context. It commences with a discussion of business ethics and its significance, tracing its evolution and highlighting its role in fostering efficient operations and communication. The report then explores ethical leadership, defining its key characteristics and the crucial role it plays in shaping company policies, attracting investors, and fostering employee trust. It further examines the traits of an ethical leader, emphasizing fairness, kindness, and organizational skills. The report also investigates the benefits of ethical leadership, including enhanced decision-making and problem-solving. It then proceeds to analyze various leadership styles, such as coaching, visionary, affiliate, and democratic approaches, and their applicability in different organizational scenarios. The report also covers charismatic leadership, its impact on employee retention and organizational vision, and strategies for employee involvement, including surveys and suggestion boxes. Additionally, it addresses the importance of transparent leader-employee relations, considering factors like humility, honesty, and consistency. The report also touches on the importance of creating a safe and healthy work environment, including anti-discrimination policies and fair treatment of employees. Finally, the report includes a strategic plan, a fatigue management report, and other relevant documents related to the course curriculum.

Running head: LEADERSHIP ACROSS ORGANIZATION
Leadership across Organization
Name of the Student
Name of the University
Author Note

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Assessment 1
Response to question one
Business ethics are the stringent policies and protocols that the company follows and
circulates in all the departments of the company so that the employees also abide by the same
policies. This is mainly done to ensure good flow of communication amongst the employees and
the management as well as to carry out the services and the production in an efficient manner.
Business ethics was originated in 1960, when the priority was mainly based on servicing the
customers with purity and serving them with the best services (Lawton, and Páez, 2015).
Business ethics is a decent code, which is beyond anything wrong, and right. The ethics provides
a guideline to the companies and they tend to follow those policies this also helps the company
to avoid any illegal or unfair mode of transaction of money or business. The companies that
follows stringent protocols and principles attain success in very short span of time, as this is
helps the company to work in a systematic and efficient manner.
Web link: https://link.springer.com/article/10.1007/s10551-014-2244-2
Response to question two
Ethical leadership is the type of leadership in which an individual tends to formulate the
guidelines and rules for the company and ensures that it is properly circulated amongst the
various sectors within the company. The ethical leader also supervises that the protocols are
being properly followed or not. An ethical leader is very crucial for the company, as he/she is the
one who make the policies that will be effective for the company and will lead it towards
success. An ethical leader has to consider various aspects while formulating laws, and he/she
needs to keep into consideration that the regulations are not too stringent for the employees

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(Sharif, and Scandura, 2014). The main purpose of the ethical leader to compose these policies is
mainly to grow confidence and trust amongst the investors, also to attract more investors for the
company. Development of customer constancy and faith towards the company, the
micromanagement should also be less so that the employees can develop good working
environment. Increase faith amongst vendors and partners, ensuring good and productive
performance of the employees’ and boost their morale, practice legal tradition. This will also
help the company to build the employee base (Demirtas. and Akdogan, 2015).
Web Links: https://miami.pure.elsevier.com/en/publications/cultures-have-consequences-a-
configural-approach-to-leadership-ac
https://www.researchgate.net/publication/
256296152_Do_Perceptions_of_Ethical_Conduct_Matter_During_Organizational_Change_Ethi
cal_Leadership_and_Employee_Involvement
https://link.springer.com/article/10.1007/s10551-014-2196-6
Response to question three
An ethical leader should possess several traits firstly; the leader must always do justice to
its position, formulate policies for the company should be just, and fair. This is very essential so
that no employee can feel any biased behavior. The policies should be equal for all the
employees irrespective of the designation that they possess (Hassan, et al., 2013). The ethical
leader should also have kind nature and act in polite behavior with all his/her supervisors as well
as with their contemporaries. The ethical leader should always focus in upliftment of the
company and the team (Yidong, and Xinxin, 2013). They establish policies that will help the
company to achieve the aims and generate the maximum revenue from the market. The leader

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must be very organized to perform all its duties in an efficient manner, the leader must be a risk
taker and not feel inferior if any issue arises. The leader has to possess these qualities in order to
shape the values and protocols of the company and he/she can carry out its duties proficiently
(Chughtai, Byrne and Flood, 2015).
Web Links: https://philpapers.org/rec/YIDHEL
https://www.researchgate.net/publication/
257541870_How_Ethical_Leadership_Influence_Employees'_Innovative_Work_Behavior_A_P
erspective_of_Intrinsic_Motivation
https://psycnet.apa.org/record/2013-33467-015
Response to question four
There are certain benefits for ethical leadership, which helps the organization to grow on
a large scale. The ethical leader ensure that all the employees of the organization irrespective of
the designation they possess are abiding by the protocols and policies of the company or not. The
rules and principles that the ethical leader constructs for the company makes it very safe secured
for the employees and they find the ambience very healthy and suitable for executing put their
work. This also emphasizes on conscientious they are very efficient in decision making and at
the same time vigilant (Bedi, Alpaslan and Green, 2016). The leader with strong ethical identity
will be conscientious. This also helps in resolving the problem arising within the organization in
a quicker manner. The employees rely on the leader for the resolution of the problems and he/she
does it efficiently after analyzing the incident and provide just decisions to them.

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Web Links:
https://econpapers.repec.org/article/kapjbuset/v_3a139_3ay_3a2016_3ai_3a3_3ad_3a10.1007_5f
s10551-015-2625-1.htm
https://www.researchgate.net/publication/275354981_A_Meta-
analytic_Review_of_Ethical_Leadership_Outcomes_and_Moderators
Response to question five
There are four ethical leadership styles firstly; coaching this style helps the leader to
supervise the subordinates as well as the supervisors. In this type of leadership style, the leader
guides the employees in the correct manner, which will be productive for the company (Yukl, et
al., 2013). This also makes the employees upgrade their performance in an efficient manner.
Secondly, visionary style of leadership is the most applicable style of leadership for the
company. Whenever, the company need a new direction or plan to enter a new industry the
visionary style of leadership is the best type of leadership. The leader will provide clear plans
and visions about the new industry or direction along with the pros and cons for the company
(Engelbrecht, Heine and Mahembe, 2014). Thirdly, affiliate style of leadership is another style in
which it emphasizes on unity and teamwork and develops harmony within the organization. This
helps in growing healthy relations amongst the employees and this will elevate their motivation,
moral and communication amongst each other. Lastly, democratic style of leadership in which
the leader develops in triggering motivation and channelizing the efforts of the employees in the
most productive way for the company.

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Web Links:
https://www.researchgate.net/publication/258152783_An_Improved_Measure_of_Ethical_Leade
rship
https://sajip.co.za/index.php/sajip/article/view/1210
https://www.emerald.com/insight/content/doi/10.1108/LODJ-11-2015-0237/full/html
Response to question six
A charismatic leader is the one who know the proper procedures to make the employees
work with being very dominating to their subordinates. They help in implementing the vision of
the company efficiently. The companies fail to retain their employees and customer base for a
longer time because of the unorganized structure of policies and norms within the company.
Lack of proficient leader may also lead to harsh consequences for the company. A charismatic
leader helps in having a proper and detailed vision of the company. The charismatic leader will
understand the exact position of the company and its requirements and will implement the vision
of the company accordingly, which will help them in attaining the organizational goals (Markey
and Townsend, 2013)
Web Link: https://journals.sagepub.com/doi/abs/10.1177/0022185613489389
Response to question seven
The employees are an integral part of the organization; they help the organization in
achieving their aims. The efforts of the employees result in making the company successful
hence; they should also be consulted while taking certain decision for the company as their
suggestion if valued by the management of the company can also lead the business to great

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success. Few strategies can help the company to gain the verdicts of the employees. Employee
survey is one such way through which the company can understand the perspective of their
employees. This will also help the company to understand the suggestion that the employee have
for the company and they can implement them accordingly. Suggestion box is another method
through which the company can acquire the opinion of their employees, in this the employees
have to fill the form with their opinions and then drop it in the suggestion box later it will be
implemented by the company after analyzing the relevance of the suggestion with the problem.
Leadership team is another method in which the company can make certain teams with one
individual appointed as the leader who can understand the requirements and opinions of the
employees about the organization’s procedures or environment and the leader can vocal the ideas
and concepts to the management (Sonnenstuhl, and Trice, 2018).
Web Link: https://www.degruyter.com/view/product/517214
Response to question eight
The relation between the leaders and the employees must be transparent so that the
employees can be voice their problems and opinions to their respective leaders and they can be
the representative to the management in order to amend the loopholes. The key factors that
leader must consider in order to build the transparent relation with its employees is, firstly they
should be very humble and understanding so that they can understand the situation and provide
just decisions to the employees. The leader must have be supportive and honest, the leader must
be honest as in he/she must voice the opinions of the employees in front of the management
without digressing them and conclude the issue with a fair decision. The leader must have
patience and consistency; the leader must have the endurance to hear the whole incident or the
grievance of the employees and should not behave unprofessionally or offensively with them.

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The leader should be consistent and must not change its decisions frequently that will make the
employees lose faith and the decisions must be equal for everyone he/she must never practice
biasedness (Andries, and Czarnitzki, 2014).
Web Links:
https://econpapers.repec.org/article/kapsbusec/v_3a43_3ay_3a2014_3ai_3a1_3ap_3a21-38.htm
https://ideas.repec.org/a/kap/sbusec/v43y2014i1p21-38.html
Response to question nine
The leader who is formulating the policies for the company has to ensure that those
principles are no way affecting the sentiments and the moral ground of the employees. The safety
and healthy environment is very much essential for the leader to consider. There should be
sufficient amenities for the employees that can provide them help during emergency; the
company must also have cab services that can help the female employees to reach home safely
(Amah, and Ahiauzu, 2013). The environment must also be very healthy. The hygiene aspect
must be given importance within the premises of the organization. The leaders should also
ensure that the employees are not sexually harassed and if such situations occur strict and
immediate actions must be taken against the accused (Alasadi, and Askary, 2014).
Web Links: http://journaldatabase.info/articles/employee_involvement_barriers.html
https://www.researchgate.net/publication/
263379250_Employee_involvement_and_organizational_effectiveness
https://www.semanticscholar.org/paper/Employee-Involvement-and-the-Barriers-to-Change-
Alasadi-Askary/665a86426c58fbadaff8bf1ff9c04b79f7888291

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Response to question ten
The company must have anti-discrimination law because all the employees must be
treated equally. No biasedness should be practiced within the premises of the organization all the
employees must be given the same platform to voice their opinions and no extra favor or
preference to the employees. The designation of the employees must not be considered while
conducting any decisions and justice should be provided to the needful. There should be equal
opportunity given to all the employees to prove themselves innocent if accused for any violation
of the policies if the organization (Amah, and Ahiauzu, 2013). All the employees must get fair
chances to state their opinions to the managements or to the leaders without being felt inferior.
Web Links: https://www.semanticscholar.org/paper/Employee-Involvement-and-the-Barriers-
to-Change-Alasadi-Askary/665a86426c58fbadaff8bf1ff9c04b79f7888291
http://pollsterpub.com/images/3.1.1.pdf

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Assessment 2
4. Mail to the staff
To,
The assessor
Sub: Strategic plan
Dear sir/madam,
This is to inform you that the CEO has forwarded certain strategic plan for the company’s
success. The strategic plan is formulated based on the mission of the company. The company’s
objective is to expand the business in the markets of Sunshine Coast and Brisbane so they we can
gain a good number of customers for the company. The employees will also get an opportunity
to perform on a wider scale and be eligible for elevation in their position. We are also aiming
at retaining our employees. The job allocation to the respective employees based on their field of
specialization and experience will be provided so that the most productive outcome can be
gained.
Thanking you
Name

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5. Investigation of Workplace issues
Fatigue management report
Introduction
Fatigue management is very essential aspect to consider in terms of having a healthy and
strong business. The employees may find the work pressure very tiring and there lies a tendency
that their attention might be diverted. This will make the company acquire less productivity.
Fatigue analysis
It is seen that healthy working hours is for only 8 hour and there should be an interval of
24 hours after 10 hours of working in the office but it is seen that the various departments are
over working which is resulting in fatigue. The administrative officers are working for 152 hours
at a stretch with no long or frequent intervals and they are slowly getting demotivated. The
operations managers are made work for14.5 hour’s lunch breaks were taking occasionally and
this over working hours are making the, reluctant in performing their duties or turning up to
office. The human resource manager and marketing manager have been working for 180 and 190
bours respectively with less intervals of break and this is leading to less productivity,
absenteeism and unprofessionalism.
Problems associated with fatigue

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There are many problems related to fatigues such as tendency of getting insomnia, getting
addicted to drugs and alcohol. Poor workplace environment also triggers fatigue.
Signs of fatigue
There are signs of fatigue such as headache, muscle paleness, loss of appetite, inability in
judgements and decision-making. Reflexes and responses gets impaired, dizziness chronic
sleepiness and tiredness.
Risks associated with fatigue and procedures for managing the risk of fatigue.
There are several risk associated with fatigue one might feel uncomfortable, dizziness or
lose mental stability. The individuals tend to be very short tempered and the get accustomed to
reluctance towards work. In the Boutique Build Company, there are various departments, which
are working for long hours and they are getting fatigue and the reluctance towards work
(Boutique Build 2019). The company can implement the overtime pay policy, which will help
the company to gain the employees dedication and interest in the work they are assigned with.
Proposed strategies for managing fatigue and relationship to hierarchy of control
There are many recommendations for the Boutique Build Company to adopt. They can
implement various bonuses and offers that the company can provide to the employees working
for more hours. Over time pay, policy will also help the employees get attracted towards working
for more hours and with complete dedication. The company can also implement various
recreational activities that will help the employees in boosting their motivation and
concentration.

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Sources of information used for the report, as well as sources of expert advice that could be
used if further advice is needed in the area.
Wearden, A.J. and Emsley, R., 2013. Mediators of the effects on fatigue of pragmatic
rehabilitation for chronic fatigue syndrome. Journal of consulting and clinical
psychology, 81(5), p.831.
In this article, the author states that the patients that are suffering from fatigue are more
prone to mental instability due to the excessive work pressure that they have to endure for a
longer period.
Olson, K., Zimka, O. and Stein, E., 2015. The nature of fatigue in chronic fatigue
syndrome. Qualitative health research, 25(10), pp.1410-1422.
In this article, the types, effects and reasons that leads to fatigue have been explained.
The main nature and the definition of fatigue is explained as well. The recommendations that can
help the company to improve the performance of the employees has also been stated here.
Hence, the follow up report is done after analysing the situations and the work pressure
that the employees of Boutique Build go through and there are some recommendations that are
stated for the company to implement within the management. The extreme work pressure is
leading to fatigue amongst the employees and gradually their motivation and willingness to work
is decreasing.

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Assignment 3
Media release is the preliminary stage that the companies uses to promote themselves
through various media platforms. They tend to conduct media conferences where news
journalists are invited. They are convinced to write articles on the recent releases of the company
so that the product can be brought to the notice of the customers.
IMMEDIATE RELEASE
DATE-
MEDIA CONTACT- The Sunshine Coast and Brisbane Times
Sub: The strategic plan of Boutique Build
The company Boutique Build Australia was established in 2013 in Sydney. The company
specializes in constructing beautiful designer homes. The strategic plan was designed by an
external consultant under the supervision of the CEO of the company. The company is intent
ending to enter the markets of Sunshine Coast and Brisbane as the current market position of
these scales are improving on a higher scale. In recent times, it is seen that the flyer in Malaysia
has improved in 5% in the present year and the flyer of Thailand has developed in 10%. Hence,
our organization had planned of expanding the business in Sunshine Coast and Brisbane few
years ago, which we have accomplished in the present year. This will be beneficial for the
company because they can have more productivity and gain good customer base. The employees
will also get the opportunity to elevate themselves in terms of designation. It will be also
delightful for us to gain more workers and employees getting associated with us. Our company is
planning to implement advanced machineries, strategies so that we can gain more profits. We are

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aiming for the increment in our sales and customer base. We will also ensure our financial
performance, profit withdrawal are growing rapidly. Thus, we want company want to expand the
business in Sunshine Coast and Brisbane because they want to gain good customer base. We are
planning to influence the population of Sunshine Coast and Brisbane get attracted towards our
services. We are also planning of increase the employee base and implement procedures that are
more effective so that we can operate our services more efficiently.
Thanking you
CEO and Director

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Assessment 4
I want to be employed, as the HR in the McDonald’s Company. This is because the
company is one of the most renowned company amongst the all other competitors. The company
has also gained huge customer base in all parts of the universe. This company has its outlets in
almost all parts of the world, which has helped in acquiring a good market image and share in the
food industry. The goals and plans that I will be having for the upcoming year will be based on
the SMART goals so that the company can achieve its target after the implementation of those
strategies. SMART stand for Specific, Measurable, Achievable, Realistic and Timely. Hence,
the goals will be aligned based on this.
Overview and Purpose of the Business.
The company got its existence from the year 1940 by Maurice and Richard in San
Bernardino, California. The company has one of the biggest restaurant chains in terms of revenue
withdrawal from the market. The company has outsourced almost in all possible countries and
has secured its position globally. McDonald’s is the second largest employer in private sector
that has employed 1.7 million people (Mcdonaldsindia.com 2019). They have healthy n
professional relations with their investors due to which there has been no harsh experiences
between them and they continue to have the most stable relations. The company has very vivid
and organized purpose about the company they are very specific about the goals that they want to
achieve. They want to top the list in the food industry and gain the maximum customer base
along with more investors so that they can have a good and stable business. The company is
mainly US based but it has its outlets in almost 119 countries (Mcdonalds.com 2019).
Overview of Company’s goals and objectives

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The company has secured a very stern position for itself in the food industry and this was
possible only because of the strategies they have adopted they have been able to succeed in the
business. The goals of the company is to retain their customer base and at the same time increase
their revenue generation (McDonald's UK 2019. FAQS). They are also planning to outsource too
many other countries, with some innovations in their product range. The objectives of the
company is to change their production technique and inculcate the new advanced methodologies
in their processes. This will help the company to produce more number of products in shorter
span of time.
Role and responsibilities for HR
I am interested for this job role because it has a wide scope of exploring the various types
of responsibilities that a HR can experience. The company also is very popular and they have
various scope of providing promotions to the ones who work extremely well and productive for
the company. Some key responsibilities that a HR has to perform are recruiting, hence; I will
recruit only those employees who are eligible for the designation after scrutinizing the
capabilities of the workers and understanding whether they will be able to justify the profile
provided to them or not. Initiating policies for the company, in this I have to formulate policies
that will help the employees to maintain the decorum of the company and provide productivity to
the company. Supervision, ensuring that all the employees are following the protocols and
maintaining the policies correctly.
Relevance of the job role with Company’s objectives
The role that I have decided to perform will play an integral part for the company. The
policies and the protocols that I will be formulating will help the company to achieve its aims

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and objectives in a faster pace. The policies and the decorum of the company will help the
management to have an organized flow of work within organization. Recruiting the eligible
candidates for the company will make them achieve their aims easily as experienced and eligible
candidates will not require much training and they can execute their responsibilities more
efficiently.
Professional development report
Details of the professional development opportunity
The development in the job role occurs with more practice and knowledge that is
acquired while performing he job practically. The job that has been chosen previously, which is
of a HR. the responsibilities that are assigned to this designation will help me to understand and
gain knowledge about the aspects that will lead to the betterment of the company.
Four Bands Contribution for HR Career
Band 1
 Company’s Development
 Relation between Employees
 Interpersonal communicating skills
 Esteem to technical professional.
Band 3
 Design of the Company
 Service Transfer
 Easy understanding
 Inculcating assurance in training staff
Band 2
 Resourcing
 Engagement of the employee
Band 4
 Learning
 Reward

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 Increasing ability in dealing with
intangibles and uncertainty.
 Sentimental resilience and furthering
self-awareness.
 Awareness of the HR ensures to
develop the business
 Implementing policies in favor of
revenue generation for the company.
Title: Professional Development opportunity for HR
Date: 12th August- 12th July
Time: 9am- 5pm
Duration: 4 hours.
What did you most like about the professional development opportunity?
The process of professional development opportunity has helped me to sharpen my
knowledge on the HR; it has also helped me in polish my skills, and gather a wide knowledge
about the profession. It will also help me to understand that can contribute in business
improvement.
What did you least like?
The least thing that I liked about this program is that involvement of the employees in
this occasion is making them halt their work, which is becoming less productivity for the
company. The period is also very long and employees do not hold patience until the time the
program ends and they tend to inattentive.
What benefits did participating in this professional development opportunity provide to
you?

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The participation in this program gave me a vast idea about the role of a HR. I have
gained the strategies to resolve the problems of the employees. I have understood to frame the
policies and protocols for the company that will be beneficial for the company.

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Assessment 5
MEMO
To: The Director and CEO of the Company
From: The Operations Manager
CC: File
Date:
Re: Code of Ethics of the Company
The content of the following will include the code of ethics regarding frequent flyer.
1. The frequent flyer of the Boutique Build is circulated in a very ordered manner.
However, many other companies use innovative techniques to distribute their flyers in
which the Boutique build lack so the techniques have to be improvised.
2. The distribution of the frequent flyer will largely determine the advertisement of the
company and the rate to which the customers will get attracted, hence, the technique of
advertisements has to be more organized and improvised.
3. The time extension will also be allocated. The employees have to give proper dedication
and effort in the accomplishment of the project. The employees have to be loyal towards
the company.
4. The strategies has to be amended for the company in order to promote it properly. So that
the customers are attracted towards the services of the company.
Updated Version of Code of Ethics

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The code of ethics of the company is very stringent and they practice very
stringent policies. The employees of the company are bound to follow the policies; they
have to provide loyalty and honesty towards the organisation. The employees also have to
execute their responsibilities with complete dedication.

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REFERENCES
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Antonakis, J. and House, R.J., 2013. The full-range leadership theory: The way forward.
In Transformational and Charismatic Leadership: The Road Ahead 10th Anniversary
Edition (pp. 3-33). Emerald Group Publishing Limited.
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https://www.boutiquebuild.com.au/ [Accessed 3 Sep. 2019].
Chemers, M., 2014. An integrative theory of leadership. Psychology Press.
Conger, J., 2015. Charismatic leadership. Wiley encyclopedia of management, pp.1-2.
FAQS | McDonald's UK 2019. FAQS | McDonald's UK. [online] Mcdonalds.com. Available at:
https://www.mcdonalds.com/gb/en-gb/help/faq/18507-what-are-the-business-aims-and-
objectives-for-mcdonalds-in-the-uk.html [Accessed 3 Sep. 2019].
Lussier, R.N. and Achua, C.F., 2015. Leadership: Theory, application, & skill development.
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Mcdonalds.com 2019. FAQS | McDonald's UK. [online] Mcdonalds.com. Available at:
https://www.mcdonalds.com/gb/en-gb/help/faq/18508-what-are-mcdonalds-short-term-and-long-
term-goals-and-objectives.html [Accessed 3 Sep. 2019].
Mcdonaldsindia.com 2019. [online] Mcdonaldsindia.com. Available at:
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Northouse, P.G., 2018. Leadership: Theory and practice. Sage publications.

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Olson, K., Zimka, O. and Stein, E., 2015. The nature of fatigue in chronic fatigue
syndrome. Qualitative health research, 25(10), pp.1410-1422.
Wearden, A.J. and Emsley, R., 2013. Mediators of the effects on fatigue of pragmatic
rehabilitation for chronic fatigue syndrome. Journal of consulting and clinical psychology, 81(5),
p.831.