Leadership Styles' Influence on Employee Motivation and Commitment

This dissertation investigates the impact of various leadership styles—transformational, transactional, and laissez-faire—on employee motivation, commitment, and organizational excellence. The research explores the relationship between leadership approaches and employee outcomes, including commitment levels and overall organizational performance. The study includes a literature review that assesses the influence of each leadership style on employee commitment and motivation. The methodology section outlines the research philosophy, approach, and data collection methods, including the use of both quantitative and qualitative data analysis techniques. The findings provide insights into how different leadership styles affect employee behavior and organizational success. The study concludes with recommendations for leadership practices that can enhance employee motivation and commitment, ultimately leading to improved organizational performance. The dissertation also includes an introduction with background information, research problem, justification, aim, objectives, and research questions. The company introduction section provides an overview of LIME, a telecommunications company, and its context within the research.

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Investigation of the impact of the leadership styles on motivation of employees and
commitment and organizational excellence

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Abstract
In current scenario, company needs to addresses the balance between the demands of
shareholders and requirements of a staff member because it helps to improve the organization
performance. The effective leadership style can emphasize on the growth and prosperity of
both company and staff member. Hence, the major aim of this paper is to investigate the
impact of leadership style on the motivation of employees and commitment and
organizational excellence. This research is supportive to gain the understanding towards the
research background, research objectives, research hypothesis, and research aim. Further, it
helps to provide the depth knowledge towards the leadership style and their impact on
employee commitment and employee performance. In this research, the research
methodology is used to collect the appropriate data and accomplish the aim of research
systematically. In this research, mix data collection method is used by the researcher to
complete the research. At the same time, regression, t-test, correlation and reliability method
has used to accomplish the research objectives.

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Table of Contents
CHAPTER 1: INTRODUCTION..........................................................................................................5
1.1 Background information..............................................................................................................5
1.2 Research problem........................................................................................................................6
1.3 Justification of the study..............................................................................................................7
1.4 Project Aim and Objectives.........................................................................................................8
1.6 Research hypothesis....................................................................................................................8
1.6 Project Questions.........................................................................................................................9
1.6 Company introduction in context of LIME................................................................................10
1.7 Research structure......................................................................................................................10
CHAPTER 2: LITERATURE REVIEW.............................................................................................12
2.1 Introduction...............................................................................................................................12
2.2 To critically assess the influence of transformational leadership style and the commitment level
of employee.....................................................................................................................................12
2.3 To critically evaluate the impact of transactional leadership style and the employee commitment
level.................................................................................................................................................14
2.4 To critically assess the impact of the Laissez Faire leadership style and the level of commitment
of the employees..............................................................................................................................16
2.5 To examine the influence of the transformational leadership style and the motivation of
employees........................................................................................................................................16
2.6 To critically assess the influence of the transactional leadership style and the motivation of
employees........................................................................................................................................18
2.7 To critically evaluate the influence of the laissez-faire style of leadership on the motivation of
the employee....................................................................................................................................19
2.8 to critically examine the effect of style of leadership, motivation of employees, level of
commitment on the overall excellence of the organization..............................................................21
CHAPTER 3: RESEARCH METHODOLOGY..................................................................................22
3.1 Introduction...............................................................................................................................22
3.2 Research Onion Framework......................................................................................................22
3.2.1 Research Philosophy...........................................................................................................23
3.2.2 Research Approach.............................................................................................................24
3.2.3 Research types....................................................................................................................24
3.2.4 Research Strategy...............................................................................................................25
3.2.5 Research Purpose................................................................................................................26
3.2.6 Data Collection Method......................................................................................................26
3.3 Sampling Method......................................................................................................................27

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3.4 Data Analysis Method...............................................................................................................28
3.5 Ethical Consideration.................................................................................................................29
3.6 Research limitation....................................................................................................................29
3.7 Summary...................................................................................................................................30
CHAPTER 4: DATA ANALYSIS AND FINDINGS.........................................................................31
Findings...............................................................................................................................................54
CHAPTER 5: CONCLUSION, RECOMMENDATION, AND REFLECTION.................................57
References...........................................................................................................................................60
Appendixes..........................................................................................................................................71

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CHAPTER 1: INTRODUCTION
1.1 Background information
The research subject is” to investigate the impact of the leadership styles on the motivation of
employees and commitment and organizational excellence”. In the existing situation of
business, it is obligatory to the firm to obtain the competitive benefit. It is imperative to
enhance the business growth at the international level. Therefore, it is crucial for the
organizations to improve their understanding regarding the leadership styles so that they can
inspire the employees and gain the productivity in long-term (Gast, et al., 2014). It helps an
organization to gain competitive benefit systematically. For this, the leadership style can also
help to motivate the employees towards their work at the same time support to improve the
financial performance of the firm in long-term. For this, many organizations execute different
leadership style to inspire the employees and improve their capabilities to improve the
productivity of the firm. In addition, the leadership style supportive for the employees to get
the new learning about their working activities. It can help workforces to complete their task
in less time and cost (Vidyarthi, et al., 2014). Moreover, the implementation of leadership can
permit the staff member to build their effectiveness and abilities to get the higher profit in the
marketplace. In the current scenario, many organizations also practice the leadership styles to
develop effective communication ways with respect to successfully manage the unexpected
occurrence (Demirtas, et al., 2015). From this, a company can be able to increase the
motivation level of the employee along with organization performance. In addition, a
corporate can be capable to build their internal abilities to deal with crisis circumstances and
gain the competitive advantages in the market. At the same time, it is also analyzed that
leadership is one of the important concept on which many researchers have completed their
research (Breevaart, et al., 2014). But, there is lack of research on the impact on leadership
style on the motivation and organization excellence. Moreover, there are many reasons that

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motivated the researcher to select this research issues such as the importance of this research,
availability of resources, lack of research on this particular research dilemma, and interest of
researcher. It will enable the researcher to get reliable and valid data in less time and cost. At
the same time, this research will enable the researcher to create depth understanding about
leadership.
1.2 Research problem
The major issue of this research is to evaluate the impact of leadership style on employee
motivation and organizational excellence. In the existing environment, it is complex for an
organization to improve the level of motivation as well as organization performance. The
rapid modification of the techniques can create the problem for an organization in order to
improve their performance (Gopal, et al., 2014). The research study will help the reader as
well as the researcher to develop depth knowledge towards different types of leadership style
impact on the employee motivation and organization performance (Ashikali, et al., 2015).
Inappropriate implementation of the leadership style can create the problem for the
organization to improve their performance and motivate the employees towards their job. At
the same time, it is also analyzed that there are different types of factors that can influence the
performance of the organization (Cummings, et al., 2014). An effective leadership style can
help the researcher to improve the employee motivation level in less time and cost. The lack
of understanding about the leadership style can also create the problem for an organization to
inspire the employee’s sand to gain the organization performance (Armstrong, et al., 2014).
The systematic implementation of the leadership style can create a positive impact on the
improvement of organization performance. For an organization, it is effective to estimate the
goal and objectives. In addition, the leadership styles practices can play an imperative
accomplish the specified task. The employee motivation can be a major business aspect. The
modification can be raised due to inappropriate organizational performance and lack of job

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satisfaction among employees. So, for managing such changes the role of leadership styles
become important Strom, D. L., (Sears, et al., 2014).
1.3 Justification of the study
The role of leadership style is an important aspect of this research study. The best
understanding about the leadership style for increasing the performance of the organization
and motivate the employees. It can also be effective for the purpose of academic and
professional aim. A huge amount of data is accessible towards the research topic that can also
be effective for the researcher and reader. This research study can be effective for the
researcher in case researcher desire to make their career in human resource management
department in the upcoming period (Appelbaum, et al., 2015). At the same time, this research
will also help the researcher to gain their existing knowledge towards the leadership style to
motivate the employees and improve the performance of the organization. The leadership
style implementation can be imperative for the firm because it enhances the employee
performance that can be beneficial from the perspective of an organization (Pradhan, et al.,
2015). In addition, it can be significant for an organization to maintain the motivation level
of employees and accomplish the specified goal and objectives. In addition, it can also be
said that the existing business market is uncertain so the understanding towards the leadership
style practices is enabled the organization to perform better in the unexpected situation (In the
existing business scenario, a company can imply the leadership styles to keep the efficiency
of an organization and inspire employees to gain the competitive benefit. Hence, it is
essential for a firm to make an effective plan to implement the appropriate leadership style in
an organization (McFadden, et al., 2015). It can improve the productivity of employee as well
as an organization in the upcoming period. This research plays an imperative role in
determining the different aspect of the leadership style and evaluates the relationship between
the leadership style, employee motivation, and organization performance. It can be supportive

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to develop the approaches to decline the challenges faced by the organization in
implementing the leadership style in the employee motivation and organizational
performance (Mahdi, et al., 2014).
1.4 Project Aim and Objectives
The main aim of this research is to analyse the impact of leadership styles on motivation of
employees and commitment and organizational excellence. The research objectives are
disused below:
 To critically assess the influence of transformational leadership style and the
commitment level of employee
 To critically evaluate the impact of transactional leadership style and the employee
commitment level
 To critically assess the impact of the Laissez Faire leadership style and the level of
commitment of the employees
 To examine the influence of the transformational leadership style and the motivation
of employees
 To critically assess the influence of the transactional leadership style and the
motivation of employees
 To critically evaluate the influence of the laissez-faire style of leadership on the
motivation of the employee
 To critically examine the effect of style of leadership, motivation of employees, level
of commitment on the overall excellence of the organization
1.6 Research hypothesis
H01: There exists no significant association between the transformational style of leadership
style and the commitment level of employees

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H11: There exists significant association between the transformational leadership and style of
leadership and the commitment of employees
H02: There exists no significant association between the transactional style of leadership and
the level of commitment of the employees
H12: There exists significant relationship between transactional style of leadership and the
level of commitment of the employees
H03: There exists no substantial association between Laissez-faire leadership style and
Employee Commitment level
H13: There exists significant relationship between Laissez-faire leadership style and
Employee Commitment level
H04: There is no substantial association between Transformational leadership style and
motivation of employees
H14: There exists significant association between Transformational leadership style and
motivation of employee
H05: There exists no significant association between Transactional leadership style and
Motivation of Employee
H15: There exists significant association between Transactional leadership style and
Motivation of Employee
H06: There exists no substantial association between Laissez-faire leadership style and
Motivation of Employee
H16: There exists a substantial association between Laissez-faire leadership style and
Motivation of Employee
1.6 Project Questions
The following research question can be supportive to meet the research objectives:

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 How the transformational leadership style and employee commitment level affect the
performance of the organization?
 How the transactional leadership style and the employee commitment level influence
the organization performance?
 How the Laissez Faire leadership style and the level of commitment of the employees
affect organizational excellence?
 How the transformational leadership style and the motivation of employees influence
the excellence of organization?
 How the transactional leadership style impact on the motivation of employees?
 How the laissez-faire style of leadership influence on the motivation level of
workforces?
 How the style of leadership, motivation of employees, level of commitment impact on
the overall excellence of the organization
1.6 Company introduction in context of LIME
LIME is Telecommunication Company that offers the telecommunication services to the
potential consumers. It has established by Iran Campbell Jr in 2008. It offers different types
of services such as domestic and international voice telephone services, IP services, Mobile
wireless services, and satellite-based communications services. In 2014, it is merged with
Columbus Communications due to enhancing the growth of the organization. It has direct
competition with Sun beach Inc. and CariAccess (Saleem, 2015).
1.7 Research structure
The following research structure is used to complete this research:
Introduction
This is the first section of the research report that can be significant to create knowledge
about the research background, aim and objectives of the research, research hypothesis, and

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company background. It is crucial to build the knowledge about research issues (Barrick, et
al., 2015).
Literature review
This section helps the researcher to collect the theoretical understanding about the research
dilemma. It provides a summary of many articles and journals that can help the researcher to
create depth towards the research problem. It facilitated the researcher to develop their
knowledge regarding different approaches to meet the research objectives
(Nanjundeswaraswamy, et al., 2014).
Research methodology
This chapter helps to gain the understanding about different types of technologies to
accomplish the research aim systematically. There are certain research tools such as research
philosophy, research strategy, data collection methods. It can be supportive to collect the
appropriate data at specified time and cost (Dhar, 2015).
Findings and discussion
This section can be supportive to analysis the data by using data sources for attaining the
research aims. In this section, a researcher can also increase their understanding towards
crucial techniques that can be effective to shows the research (Wang, et al., 2014).
Conclusion and recommendation
The conclusion and recommendation is the last section of this research that shows the final
outcome of research. It can also supportive to provide suggestions for further research scope
(Yahaya, et al., 2016).

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CHAPTER 2: LITERATURE REVIEW
2.1 Introduction
This section supports the researcher to improve their knowledge towards the research issue
by exploring and discovering the existing literature critically. A significant literature review
can be included the data evaluation by many academic journal, articles, online and offline
sources, and books. It will be effective to generate the theoretical knowledge towards the
research dilemma (Sahin, et al., (2014). The literature review supports the researcher to
explore the different types of the leadership style on the organization performance and
employee motivation. Moreover, it also analyses the relationship among the leadership style,
employee motivation, and organization excellence. This chapter support to provide the depth
understanding towards the role of leadership style on employee motivation and organization
excellence that can be effective to become an effective leader in future (Zohar, 2014).
2.2 To critically assess the influence of transformational leadership style and the
commitment level of employee
According to the Yucel et al. (2014) the transactional leaders encourage the employee to
accomplish the determined degree of performance by providing them to be aware with job
accountabilities, distinguish goal, and develop self-reliance towards attaining the specified
performance goal. It is also stated that there are three factors that are considered in the
transformational leadership such as contingent reward, supervision by exception active, and
supervision by exception passive (Anitha, 2014). The transformational leaders can play an
imperative role in making the positive atmosphere in the working place. The transformational
leaders can be keen, ardent, and focus on each employee of an organization. It is also
analyzed that the employee commitment can is influenced by the attitude, behavior,
motivation, and performance of employee due to improving the productivity of both
organization and employee (Yahaya, et al., 2016).