Developing Leadership and Management Skills: A Report for MG629

This report undertakes a comprehensive analysis of leadership and management skills, focusing on their impact on organizational performance. The report begins with an executive summary and introduction, followed by a detailed comparison of various leadership and management theories, including Contingency Theory, Transformational Leadership Theory, Great Men Leadership Theory, Scientific Management Theory, Bureaucratic Management Theory, and Systems Management Theory. It then delves into key performance metrics within the organizational sector, such as revenue growth, customer satisfaction, and profit margin, illustrating their significance. The analysis further examines organizational leadership and management performance, highlighting the relationship between performance management and leadership. The report concludes by summarizing the findings and offering insights into the practical application of leadership and management principles within an organizational context. The report uses Morrison as a case study throughout the analysis.

Developing leadership
and Management
skills

EXECUTIVE SUMMARY
This report aims to analyse various issues by evaluating different leadership models and
approaches. Along with that, there will be brief discussion about comparison of the leadership
theories. For further instance, in this report there will be evaluation of the theses theories. It helps
the organisation to become more profitable in the market. By improving the overall performance
in a systematic manner.

Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Analysis and detailed comparison of ledaership and management.................................4
Key Performance metrics of organizational sector...........................................................6
Organizational Leadership and Management Perfromance............................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11
Books and Journals...............................................................................................................11

INTRODUCTION
Leadership and management skills play a vital role in the life of an individual. It helps
them to achieve a significant growth over a period of time. It can help the candidate to maximize
the productivity in the workplace and communicate with other individuals effectively (Sebastian,
and et.al 2019). These skills include decision making, effective communication. Morrison is a
retail supermarket which offers various quality products to the consumes. They had managed to
achieve an exponential growth in the market with the ethical practices. The main vision of the
organisation is to enrich the lives of the customers by providing quality products. The report
aims to analyse about developing leadership and management skills in the workplace. On the
other hand, in this report there will be brief discussion about various leadership and management
theories. It helps the individual to develop various skills it will be beneficial for them over a
longer period of time. Along with that there is inherent comparison of the theories by evaluating
various factors. For further instance, there will be evaluation of the key performance metrics in
organisational sector. It is important to assess the critical factor of the business.
MAIN BODY
Analysis and detailed comparison of leadership and management
Effective leadership skills could help the individual to carry out the operations smoothly
in the workplace. It includes various skills like decision making, effective communication etc.
The leaders can influence other people in the workplace and helps them to overcome different
challenges (Sousa, and Rocha, 2019). There are various leadership theories which are mentioned
below:
 Contingency Theory – This theory suggest that there is one regulatory skill which the
individual can achieve in order to achieve various objectives. There is not a perfect style
of in accordance to achieve effective leadership. The evolving constraints of the dynamic
market can affect various situations. Morrison management provides right training and
development program to their leaders in order to overcome different challenges which
arise in the working environment.
 Transformational Leadership Theory – In this theory there is cordial relationship
between various followers and leaders. The leaders influence various people to work in a
systematic manner and achieve maximum productivity. Morrison leaders influence the

staff in a positive manner. They solve their problems and help them to achieve necessary
skills like communication, problem solving etc. This generally makes the organisation
more profitable in the market and achieves different goals and objectives in a systematic
manner.
 Great Men Leadership Theory – This theory suggest that various leaders are born with
the right skillet to carry out the operations smoothly in the workplace. This is one of the
most crucial theories which are made in the past (Naidoo, 2019). Morrison helps their
leaders to achieve the optimum growth with the right skill set. The management believes
that the individual which can maximize the efforts are the right candidate to develop
different leadership skills.
Management theories are like a process or the regulations which the organisation needs to
follow to achieve the inherent success in the market. The management needs to maintain a
healthy working environment to achieve maximum productivity in the workplace.
Different management theories are mentioned below:
 Scientific Management Theory – The main purpose of this theory is to motivate
employees to improve their productivity and efforts in the workplace. It was developed
by Fredrick Taylor. The organisation can motivate their in order to achieve the inherent
goals and objectives in the market (Ali, and Anwar, 2021). Morrison uses various
methods to motivate its employees. They use promotion and recognition methods to
improvise the productivity of the employees. This helps them to gain a competitive
advantage over different competitors.
 Bureaucratic Management Theory – The organisation could achieve their goals only
by following the regulatory principles and ethical values. This helps the company to
achieve their goals in an effective manner. Hierarchical structure could be followed by
the company to give proper orders to the employees (Preston, 2019). Morrison uses the
divisional structure to manage the products and the services in the market. The employees
follow a process and make a systematic workflow in order to achieve the goals and
objectives in the market. Most of the organisation makes a creative workflow in order to
become more profitable in the market.
 Systems Management Theory – This theory consists of various components which are
present in the business. The organisation needs to understand this factor in order to

achieve the goals effectively. The workers need to motivated and develop skills in order
to maximize their efforts in the workplace.
Comparison between leadership and Management
Leadership Management
 Leadership is a quality to influence
various individuals in the workplace
(Karagianni, and Jude Montgomery,
2018). The main purpose of the leaders
is to manage the operations of the
company and help them to achieve
goals.
 The leaders need to help the employees
and develop an effective
communication to solve their problems
and overcome different challenges.
 The leaders have to effectively divide
the duty and job responsibility between
various staff in a systematic manner.
 Leaders have to facilitate and manage
the working operation. They had to
create a healthy working environment
through which the employees can
maximize their productivity (Kane, and
et.al 2019).
 Management has to develop the cordial
relationship with the leaders and help
them to overcome different challenges
by giving different suggestions.
 The main aim of the management is to
develop different innovative ideas to
become more profitable in the market.
 They had to give necessary orders to
the employees which need to be
fulfilled by them. The regulations must
be clear and effective.
 Management involves the leaders and
develop a cordial relationship with
them to create a healthy working
environment and an effective workflow
in the organisation.
Key Performance metrics of organizational sector
A key performance metrics helps the organisation to measure the organisation overall
performance in an effective manner. For example, there are various indicators like revenue
generation, customer satisfaction etc to measure the performance of the company. It also helps

the company to evaluate various factors in which they are lacking and help them to perform
better. There are various key performance indicators which are mentioned below:
 Revenue growth – This is one of the most crucial key performance indicators which help
the organisation to measure the performance in an effective manner. The company can
assess their profits and loss in the market to measure the overall growth and performance
(Sousa, and Rocha, 2019). Morrison uses this key performance indicator to measure the
performance in an effective manner. It helps the company to achieve greater results in the
future and gains a competitive advantage over different brands which are present in the
industry.
 Customer satisfaction – The organisation provides quality products to the consumers in
order to attain maximum customer satisfaction in the market. This is the best way to
measure the organisation overall performance. In case of Morrison they use this factor to
measure the performance. The organisation has implemented a feedback system it helps
them to improve their overall performance and asses various critical factors in an
effective manner. They had maintained positive brand integrity by providing quality
products to the consumers. The company is growing at an exponential rate in the industry
and giving a tough competition to other competitors. For example Tesco, Sainsbury’s etc.
 Profit Margin – The organisation can generate losses and profit in the market depending
upon the dynamic conditions of the market. This is the main performance key indicator
which helps the organisation to evaluate new emerging trends of the industry. Morrison
evaluates the profit margin effectively from their products and services (Bhaduri, 2019).
This helps the company to improve in various factors with the changing dynamic trends.
By cutting down the cost of raw materials the company has managed to increase the sales
and through this they are incurring more profits in the industry. They use various tools
and artificial intelligence system to measure the profit margin in an effective manner.
Organizational Leadership and Management Performance
Organizational leadership is a framework which helps the organisation to achieve the
goals and objectives effectively in the market. By understanding the new dynamic market trends
the company can offer better products in the market (Holt, Hall, and Gilley, 2018). It is set of
various approaches and methods which helps the organisation to create a workflow in the
organisation at different levels. Morrison leaders attain necessary experience by working in the

market for a longer period of time. Through this they had managed to achieve the inherent goals
and objectives in the market. The organisation follows an autocratic approach in which the
leaders give various orders to the employees in order to achieve the targets. To maximize their
productivity they use various strategies and methods like promotion and recognition. This helps
the company to gain a competitive advantage in the market. On the other hand, due to this they
improve the stability in the industry and achieve a sustainable performance for a longer period of
time.
Management of the organisation also play a crucial role in order to achieve thru goals and
objectives in the market. They develop a cordial relationship with the leaders to help them and
overcome different challenges which arise in the workplace (Marescaux, De Wine, and Forrier,
2019). Morrison management a systematic process and use various strategies and approaches to
achieve their goals. The management measure the performance of the workforce. They provide
them right training and development program in order to assess their efforts and productivity.
With the ethical practices the organisation has managed to improve their overall performance
and gains a competitive advantage over different competitors. Performance management helps
the company to improve various critical factors in which they are lacking. This is beneficial for
the organisation to achieve a sustainable performance in the industry.
Relationship between Performance Management and leadership
 Leadership needs to focus on the team productivity - The leaders has to maximize the
productivity of the employees to create an effective workflow in the organisation. This
could be beneficial for the organisation. The management needs to work effectively with
the leaders and helps them overcome different challenges which arise in the workplace.
The leader can use various strategies and approaches to achieve to manage the working
operations and achieve systematic workflow at different levels. In case of Morrison the
management has new vision and follow an autocratic structure to give various orders to
the employees and manage the performance of the workplace effectively. This helps them
to achieve the targets in a systematic manner. Morrison use star training program which
helps the leaders to grow this vision and skill set. It helps them to achieve greater results
in the workplace. The leaders of Morrison assess the situation effectively to solve various
problems. This helps them to carry out the operations smoothly in the organisation.

 The teams need leaders to create various strategies – The leaders had to improvise
various factors in the workplace. The most important factor maiming the productivity of
the employees in order to achieve the goals and objectives. On the other hand, the
management had the duty to measure the performance of the workplace and working
operations (Pardon, and Stone, 2019). They pass various orders which the leaders need
to establish in the workplace to achieve greater results. In accordance to Morrison the
leaders follow the company principles and code of conduct to manage the working
operations and improvise the productivity. The leaders work in a coordinated manner and
develop a healthy relationship with the management to get various suggestions to achieve
the targets.
 Leaders track and analyse the performance of employees - The main job
responsibility of the leaders is to maximize the productivity of the workplace and help the
employees overcome different challenges. They can use different tools to measure the
overall performance of the workforce. The management works uniformly with the leaders
and help them to by giving proper suggestions. In case of Morrison the leaders
communicate effectively with the management due to the systematic process in the
workplace (Bush, Bell, and Middlewood, eds., 2019). By establishing a healthy working
environment the leaders can optimize the productivity of the staff. This will be beneficial
for the organisation to achieve the goals and objectives in an effective manner. Morrison
ethical code of conduct helps the leaders to innovate new vision and maximize their
thinking. The main focus of the organisation is to achieve a sustainable performance in
the market.
CONCLUSION
From the above report, it has concluded that the organisation needs various strategies and
approaches in order to achieve the goals and objectives in an effective manner. On the other
hand, there will be discussion about the key performance indicators through which the company
can measure their overall performance. They can evaluate the critical areas in which they are
lacking and use strategies to solve the problems. Along with that, there will be evaluation about
the relationship p between the leaders and management. They had to work uniformly in order to
achieve various targets in the market. The main purpose of the company is to achieve a satiable
performance in the industry. By carrying out the expirations smoothly in the workplace. For

further instance, there will be brief discussion about different leadership and management
theories. These theories use various approaches which the organisation can implement in their
workplace to improve the productivity and achieve greater results in the market. It has also
analysed that performance management help the organisation to evaluate various critical factors
and helps them to perform as per their potential. Apart from that, this report has also summarizes
that the leadership approaches will help the leaders to achieve various skills. It includes decision
making, problem solving, effective communication etc. They can manage the working operations
of the company in a systematic manner. It is also beneficial for the company to gain a
competitive advantage in the desired industry. The organisation can gain a competitive
advantage in the market and provide better services to the consumers.

REFERENCES
Books and Journals
Sebastian, and et.al 2019. Principal leadership and school performance: An examination of
instructional leadership and organizational management. Leadership and policy in
schools, 18(4), pp.591-613.
Sousa, M.J. and Rocha, Á., 2019. Leadership styles and skills developed through game-based
learning. Journal of Business Research, 94, pp.360-366.
Naidoo, P., 2019. Perceptions of teachers and school management teams of the leadership roles
of public school principals. South African Journal of Education, 39(2).
Karagianni, D. and Jude Montgomery, A., 2018. Developing leadership skills among adolescents
and young adults: a review of leadership programmes. International Journal of
Adolescence and Youth, 23(1), pp.86-98.
Sousa, M.J. and Rocha, Á., 2019. Skills for disruptive digital business. Journal of Business
Research, 94, pp.257-263.
Holt, S., Hall, A. and Gilley, A., 2018. Essential components of leadership development
programs. Journal of Managerial Issues, pp.214-229.
Marescaux, E., De Winne, S. and Forrier, A., 2019. Developmental HRM, employee well‐being
and performance: The moderating role of developing leadership. European
Management Review, 16(2), pp.317-331.
Padron, T.C. and Stone, M.J., 2019. Leadership skills in event management courses. Event
Management, 23(6), pp.927-937.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of educational leadership &
management. Sage.
Preston, M., 2019. Improving the leadership development of students who work off‐
campus. New directions for student leadership, 2019(162), pp.111-120.
Kane, and et.al 2019. How digital leadership is (n't) different. MIT Sloan Management
Review, 60(3), pp.34-39.
Bhaduri, R.M., 2019. Leveraging culture and leadership in crisis management. European
Journal of Training and Development.
Ali, B.J. and Anwar, G., 2021. Strategic leadership effectiveness and its influence on
organizational effectiveness. International Journal of Electrical, Electronics and
Computers, 6(2).