Business Analysis Report: Leadership Skills and Gibbs Reflective Cycle

This report is a reflective study focusing on leadership skills and their application in a real-life scenario. It defines leadership, explores the Gibbs Reflective Cycle as a leadership theory, and presents a personal experience where the student demonstrated leadership during a critical situation in a hospital setting. The report highlights the importance of quality, power, innovation, and belief as key characteristics of the student's leadership style. It analyzes the incident using the Gibbs model, discussing the situation, feelings, evaluation, analysis, conclusion, and action plan. The report also identifies areas for personal development, emphasizing the need for quicker responses, diplomatic communication, and the development of SMART leadership goals to improve leadership skills and effectiveness. The report concludes with a call to action for the student to become a more effective leader and contribute to the organization and society.

Running head: BUSINESS ANALYSIS
Business analysis
Name of the student
Name of the university
Author Note:

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Abstract
The following report has been prepared to highlight the importance of leadership in professional
life. A real life experience has been provided in the following report to better understand the
modern traits of leadership. The report starts with an introductory part where the brief outline of
the report is provided. Thereafter it progresses with the definition of leadership and the theory of
leadership chosen in this particular study. the study has chosen the Gibbs model of leadership
that is one of the most accepted models in the modern world. The real life example has also been
provided in the study along with the recommendations of how to be a more effective leader has
also been provided. The concluding part of the study has provided the readers a brief description
of the total study followed by the references and the appendix section that highlights the
questionnaires to be provided to a group that will help in the evaluation of the report.

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Table of Contents
Introduction......................................................................................................................................4
Leadership........................................................................................................................................4
Theory related to leadership............................................................................................................5
Personal Development Areas...........................................................................................................7
References and Bibliography.........................................................................................................10
Appendix........................................................................................................................................12
Questionnaires...............................................................................................................................12

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Introduction
The following study is a reflective study that has focused on the reflection of the
leadership skills and a situation where leadership skills were applied. The report is a reflection of
a certain situation where I experienced my own leadership skills during a solution to a critical
situation. The report has highlighted Gibbs Reflective cycle to formulate the results. The
following report has been a great example of reflective leadership skills that was displayed by
me in a tough situation. The report provides the readers with my experience, definition of
leadership and introduces with some of the main traits of my personal leadership style.
Leadership
Leadership can be defined as the art of motivating a particular group of people to act
towards on achieving a common set of goal (Veronesi Kirkpatrick and Altanlar 2015). The
following definition has the capability to inspire the others and also make others to follow the
same. Effective Leadership is totally based upon different ideas that can be both original as well
as borrowed. However these ideas can only be implemented in the correct way if the leader is
capable of leading the others to that particular way which ensures huge success. The leader is
termed as the inspiration and director of different types of actions and tasks that are undertaken
(Kumar 2016). The particular person has the combination or a blend of both personality and
leadership skills and can easily convince the other members of the group to follow him.
Personally I believe the leader is the one who has the capability to show light at the end of the
dark tunnel. He can usher in a new sense and meaning of life to the people who falls under his
group. I am a Doctor in one of the most renowned Hospitals of Australia. I believe that being in
such an established and a reputed institution I have some moral duties towards the society as a

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whole. As every other professional person I consider myself to be an able leader in my own
background.
The modern times has seen the rise in the issue of quality health care among the people of
the country. There has been increasing emphasize on the demand for quality health care given
the increase in the demand for more complex and complicated diseases (Boamah et al. 2017). I
consider myself to be quite lucky to be in this noble profession as because I get the scope to
make some necessary contribution in saving people’s lives and taking the challenge of fighting
against totally new and unknown diseases. My leadership aims are to promote quality health care
to the people of the country. Though my scope is limited within the hospital, I hope to put an
impact on the other people by means of my dynamic leadership abilities. Some of the main
characteristics of my own leadership styles are quality, power and control, innovation and belief.
Quality helps me to focus more on improvement, getting all the things right, making all the
different things as perfect they can be and most importantly I always abide by all the different
ethical considerations while treating my patients with utmost care and providing them one of the
best health care facilities, that helps in the complete recovery of an ill person. The power to deal
with the different problems or confrontations both in my professional and personal space is also
one of my most notable achievements and truly deserves to be one of the characteristics of my
leadership style. Last but not the least my capability to move out of the traditional way of
treatment and innovating different new ideas and teaching methods for the hospital forms an
important part of the leadership style. Therefore I am basically a leader with a vision set for the
future and having a cool and composed mind to deal with any forms of complexities and
challenges that may threaten my leadership traits.

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Theory related to leadership
Gibbs Reflective Cycle (1988) is a particular tool that is used by a multiple number of
users starting from health professionals, education workers and the persons who are already in
reputed leadership positions (Eisenberg Gibbs and Erhardt 2016). The purpose of the following
model is to assist the different practitioners in the reflection that contributes to the continuous
personal development. The following process helps to ensure that continuous learning and
improvement in the role of the following people. The main idea of the following study is to
reflect on a particular situation that covers all the aspects of the leadership theories (Reid 2017).
The following incident that is being considered by me happened the last year. At that
particular time I was just a few months old in my institution. The team in which I worked
received a request for the duplex carotid scan of the person who has been admitted to the hospital
due to a large stroke. After reaching the hospital the other doctors who were immediately called
upon to look after the patient and the checking completed with issues of breathing problems and
a significant visit of Aphasia. On the other hand the time when I went her to perform the scan we
noticed that there was minimum sedation and there was also assistance for the future. Before the
implication of the event I was quite aware that the nurse visited the different sites of the hospital
and made them understand the different areas and have a proper mapping in place to get a proper
idea and get a proper result of the tests. On the very day of the operation one of the nurses came
inside the OT with two members from the family of the patient and showed them the ITU which
has been a long standing protocol of the hospital which aims to calm down the tensions and
worries of the people from the patient’s family regarding admission in the ITU. The nurse on that
day was performing her role as usual and started off with explaining the machines and the roles
that they are performing. She also took a glance at the notes of the doctor and informed the

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members that the main reason for the admission of the patient has been a brain stroke. However
the nurse failed to observe that the patient was already awake and that he was quite dejected and
distressed.
I being present at that particular moment was quick to intervene in the following situation
and managed the situation efficiently. I was on a routine checkup of the other patients while the
incident happened and thus I immediately interpreted the Nurse and assured the patient and the
members off his family that it was supposed to be stroke but results claims that it did not attained
that much seriousness. It was just a mild cardiac problem which could have resulted in some bad
outcomes until the timely intervention of the members of his family. The timely intervention
from my part was enough to instill a sense of confidence among the patient and his family
members. The following intervention was quickly taken into confidence by them as because they
trusted the doctor more in such cases than the nurse. This also helped the patient to attain a
speedy recovery.
Personal Development Areas
The most important factor in this particular incident was the power of my intervention
and my quick response to amend the crisis situation. The following situation if not controlled
could have damaged the reputation of my organization and also led to a bad state of health for
the patient. However I should have acted faster and should not have let the situation happened at
all. The time when the members of the family were brought in by the nurse I should have taken
up the responsibility to make the members understand every specific detail and should have
given a diplomatic answer to their queries on patient health and reason for admission. The
diplomatic answer should have been such that it could have satisfied both the patient as well as

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the members of the family (Kumar 2016). Thus this incident have been a new lesson for me as it
taught me to act swiftly before it becomes too late, though I was able to convince the patient and
the members of his family on the reasons for actually admitting in ITU quite tactically, a slight
delay from my part could have created havoc.
My role was to examine the patient and go through the documents of the scan. I was
supposed to say whether the patient suffered from carotid disease or not. The results of the scan
answered in a diplomatic way must be the best solution for addressing such complex issues and
the nurse or any other employee or doctor must not take the help of any other type of ways to
address such situation. Thus from the personal as well as the professional front it is my duty to
act swiftly in any cases and make sure about the different kinds of the situations that may be
faced in hospital. The failure of the people in the hospital to act as a team can be addressed by
the Gibb’s Model of Leadership where group cohesiveness can be maintained only by an able
and strong leader (McCleskey 2015). My personal development plan thus must have some
special characteristics that will help me to outclass the other persons in my organization and
transform myself into an able and sound leader. I must transform myself in such a way that I am
able to predict and interpret in situations which may lead to conflicts of interests. The personal
development plan will depend on a particular vision. My vision will lead me to my successful
career. As mentioned earlier my vision is to be a successful doctor in my life and contribute
something to the society. Apart from this I have also plans to contribute something for the
organization I work for. My leadership skills, though strong and determined still lacks the
necessary cutting edge to attract people. Therefore I need to be more determined and focused on
my job which ultimately will help me gain a certain degree of respect from the other
professionals of the Hospital.

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Apart from this the method of leadership style must be SMART in nature. Leadership
aims must be measurable and realistic in nature that will help me to be one of the best in the
organization. I should also make it a point to set some dedicated action steps in the personal
leadership development plan to make myself more committed to my aims of becoming a sound
and able leader. Thus I have to shed off my initial reluctance and be super active in my approach
to be the best in the business.
Conclusion on leadership
I having witnessed the distress caused to both the members of the patients as well as the
patient himself must be aware of interpreting such situations at the earliest and avoid the
happening of any such different situation. The experience that I gained will certainly help me in
the future to avoid such critical situations. This will be helping me to be more confident and face
any complex situations easily and effectively. I will have to formulate a proper action plan for
the future to make myself more confident on my future. I will have to continue to undertake
reflective practice by using the model proposed by Gibbs (1988) and will aim to become more
confident in protecting the confidentiality particularly in some situations which makes me apply
my clinical skills. Thus the situation that has been provided in the following case reflects on the
critical leadership theory and skills that are needed to be one of the best leaders in the
organization.

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References and Bibliography
Boamah, S.A., Laschinger, H.K.S., Wong, C. and Clarke, S., 2017. Effect of transformational
leadership on job satisfaction and patient safety outcomes. Nursing outlook.
Cullen-Lester, K.L., Maupin, C.K. and Carter, D.R., 2017. Incorporating social networks into
leadership development: A conceptual model and evaluation of research and practice. The
Leadership Quarterly, 28(1), pp.130-152.
Eisenberg, J., Gibbs, J. and Erhardt, N., 2016. The role of vertical and shared leadership in
virtual team collaboration. Strategic Management and Leadership for Systems Development in
Virtual Spaces, 22.
Hayati, D., Charkhabi, M. and Naami, A., 2014. The relationship between transformational
leadership and work engagement in governmental hospitals nurses: a survey
study. Springerplus, 3(1), p.25.
Kumar, K., 2016. Reflection and its uses in Problem Solving and Personal Development.
Liotta-Kleinfeld, L., Gibbs, D., Hachtel, Y. and Plummer, T., 2018. Applying the Social Change
Model of Leadership to an Entry-Level Occupational Therapy Doctorate Program. Journal of
Occupational Therapy Education, 2(1), p.7.
McCleskey, J.A., 2015. An examination of the relationship between ability model emotional
intelligence and leadership practices of organizational leaders and entrepreneurs(Doctoral
dissertation, Capella University).

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Potter, C., 2015. Leadership development: an applied comparison of Gibbs’ Reflective Cycle and
Scharmer’s Theory U. Industrial and Commercial Training, 47(6), pp.336-342.
Reid, J.A., 2017. Pre-service and in-service teacher education: A leadership model for
collaborative learning.
Seo, Y.S., Son, Y.L. and Jung, C.Y., 2015. Mediation Effect of Nursing Competency between
Transformational Leadership and Organizational Commitment of Nurses in Hospitals. Journal of
Korean Clinical Health Science, 3(3), pp.419-426.
Veronesi, G., Kirkpatrick, I. and Altanlar, A., 2015. Clinical leadership and the changing
governance of public hospitals: implications for patient experience. Public Administration, 93(4),
pp.1031-1048.
Zaheer, S., Ginsburg, L., Chuang, Y.T. and Grace, S.L., 2015. Patient safety climate (PSC)
perceptions of frontline staff in acute care hospitals: Examining the role of ease of reporting, unit
norms of openness, and participative leadership. Health care management review, 40(1), pp.13-
23.

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Appendix
Questionnaires
Question Number 1:
Do you think that effective leadership is necessary for the development of an individual?
Answer:
a. Yes
b. No
c. Neutral
d. Either a or b
e. Neither of the above
Question Number 2:
Do you think power and responsibility differentiates one person from the other based on
leadership?
Answer:
a. Yes
b. No
c. Neutral
d. Either a or b
e. Neither of the above