Leadership Qualities & Organisational Success: A Woolworths Analysis

This essay examines the core leadership qualities that contribute to organisational success, focusing on the example of Woolworths and the leadership of Claire Peters. It identifies key attributes such as frequent communication, visionary thinking, empathy for the workforce, accountability, gratitude, self-management, and the ability to manage complexity. The essay argues that a strong leader is central to a company's development and success, enabling effective operations, improved customer engagement, and overall business growth. By analysing these qualities, the essay highlights the importance of leadership in achieving organisational objectives and maintaining a competitive edge in a dynamic business environment. Desklib provides a platform for students to access similar solved assignments and past papers for their studies.

At the core of successful
organisation is a strong
leader

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
At the core of successful organisation is strong leader. Description of some of most significant
qualities which makes an effective leader...................................................................................1
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Leader is a person who see the ways in which things could be improved as well as rallies
others to carry out operations towards better vision. Strong leadership is heart of successful
company as it is vital factor for development addition to success of establishment in all
functionalities and activities (Hougaard and Carter, 2018). Woolworths is successful organisation
in Australia with extensive retail interests. With leadership of Claire Peters, the entity has seen
major enhancement in customer as well as brand metrics through implementation of effective
operating model so to serve dynamic customer needs in better manner and improves supplier
engagement.
The essay includes description of important qualities which makes an effective leader.
MAIN BODY
At the core of successful organisation is strong leader. Description of some of most significant
qualities which makes an effective leader
Leadership could be described to a process of influence that maximises contribution of
others for goal achievement. In a company, leader is central body who provide clear together
with compelling directions to attain success (Ryba, 2020). Claire Peters is a leader of
Woolworths who ensure that all subordinates understand, embrace addition to work for
accomplishing organisational objectives. Key objective of the leader in the establishment is to
bring diverse team of individual for common goal. Some of qualities of leader that is Claire
Peters that makes them effective leader are as described:
Communicate frequently: It is essential quality of an effective leader. It is determined
that communication have possibilities to make or break efforts of an individual for connecting
with team, managing addition to coordinating initiatives, building trust with venture, etc. An
effective is aware about ways to put across their ideas, message and information. For example,
Claire Peters is able to exchange idea and information in understandable manner with superiors
and subordinates of entity to pursue business operations towards success. The leader
communicate thoroughly, honestly addition to consistently that results in building trust with
members of team and enhance their confidence and efficiency.
Visionary: A leader possesses quality of having vision for organisational future which
provided motivation, direction and focus to undertake actions through change. Effective leaders
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have clear vision along with potential for articulation of path forward to team (Soroka, Kalaur
and Balendr, 2019). For example, Claire Peters is able to make connections with activities on
ground to bigger business picture and provides reason behind each action they perform. With
this, the leader assists employees of Woolworths to understand as well as align practices
strategically addition to engage people with work in more meaningful manner.
Show empathy for workforce: Empathy is about perceiving addition to relation with
thoughts and experiences of others. It is not just nice-to-have in leadership, but fundamental for
building confidence, engagement addition to trust among members of team. For example, Claire
Peters is a leader who work from place of empathy, compassion along with understanding to
establish stronger connections with employees and take actions to improve their performance as
per the board. In day to day management of the company, empathetic leadership looks and
recognise signs related to burnout of team members, show sincere interest in personal lives of
workforce and support outside of work so that company achieve success in dynamic business
environment.
Hold themselves accountable: It is quality of effective leader that they hold themselves
accountable for complex actions and strategies for business success (Cameron and Green, 2017).
For example, Claire Peters always hold herself accountable for consequences of strategies in
Woolworths. Accountability along with continual improvement among leader needs commitment
to seek together with act on feedback, course correcting as well as learning for mistakes.
Effective leader holds themselves along with members of team so that all people are on same
page as well as rely on others for attaining objectives promptly.
Show gratitude: It is quality of a leader that breeds positive interactions along with
connections, builds resilience and increases engagement. For instance, Claire Peters is a grateful
leader who understand that organisational success is collaborative team effort and ensure to
recognise work together with contributions that are made by their team. At the time, when more
people are quitting jobs in company, leader shows gratitude towards them to retain them for long
term aspects. In the entity, effective leaders show gratitude and recognise efforts of workforce
through celebrating wins, acknowledging personnel contribution in private and public,
complementing people daily and listening to their feedbacks addition to address needs for
motivating them to produce efficiency and achieving business success.
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Self-managing: In an organisation, it is complex to manage others particularly then
administrators fail to manage themselves (Chow, Salleh and Ismail, 2017). The quality of leader
is about prioritising individual and organisational goals along with being responsible to attain
them promptly. Being an effective leader, Claire Peters possesses the quality to regulate time,
emotions together with efforts, while remaining aware about strengths, weaknesses of others
addition to prospective sources of bias. Effective leader maintain self-control as well as
discipline in own actions and respond to events appropriately.
Managing complexity: It is one of significant quality of a leader wherein they solve
problems and make decision in rapid shifting situations. They learn to lead others within
complex environment is major quality of a leader. In aspect to Claire Peters, the leader has
quality of managing complexity through scanning internal and external environment for
identifying subtle trends as well as indicators of disruptive changes. Moreover, effective leader
achieves business success by establishing practices that permit the employees to respond swiftly
to attain desired outcomes. Even prior availability of definitive information, good leader assess
complexity of any situation and select suitable action course (Lawrence, Dunn and Weisfeld-
Spolter, 2018).
CONCLUSION
From the information presented in essay, it is concluded that a leader plays significant
functions to help the business in achieving success. Leadership traits are termed to qualities of a
leader which define effective leaders. Some qualities which makes them effective are
communicate frequently, visionary, show empathy for workforce, hold themselves accountable,
show gratitude, self-managing and management of complexity.
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REFERENCES
Books and Journals:
Cameron, E. and Green, M., 2017. Essential leadership: develop your leadership qualities
through theory and practice. Kogan Page Publishers.
Chow, T. W., Salleh, L. M. and Ismail, I. A., 2017. Lessons from the major leadership theories in
comparison to the competency theory for leadership practice. Journal of Business and
Social Review in Emerging Economies, 3(2), pp.147-156.
Hougaard, R. and Carter, J., 2018. The mind of the leader: How to lead yourself, your people,
and your organization for extraordinary results. Harvard Business Press.
Lawrence, E., Dunn, M. W. and Weisfeld-Spolter, S., 2018. Developing leadership potential in
graduate students with assessment, self-awareness, reflection and coaching. Journal of
Management Development.
Soroka, O., Kalaur, S. and Balendr, A., 2019. Diagnostics of leadership qualities of specialists
of" man–man" type of professions in military and civil higher education institutions:
Psychological and pedagogical approach.
Online:
Ryba. K. 2020. 5 Essential Qualities of a Good Leader. [Online]. Available through: <
https://www.quantumworkplace.com/future-of-work/5-qualities-of-a-good-leader>
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