Comprehensive Report: Recruitment, Leadership, and Teamwork in Tesco

This report provides a comprehensive analysis of Tesco's recruitment and selection processes, leadership styles, and team dynamics. It begins by examining the documentation required for recruitment, the impact of legal and regulatory considerations, and the role of the general manager in the selection process. The report then delves into the skills and attributes essential for effective leadership, differentiating between leadership and management, and comparing various leadership styles. Furthermore, it explores strategies for motivating staff, assessing the benefits of team working, and evaluating team effectiveness. The report also covers factors in planning and monitoring work performance, assessing individual development needs, and evaluating the overall assessment process, concluding with key insights into Tesco's approach to human resource management and organizational effectiveness.

WORKING WITH LEADING PEOPLE
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Table of Contents
INTRODUCTION................................................................................................................................3
TASK 1.................................................................................................................................................4
1.1 Documentation for recruitment and selection process in Tesco sector......................................4
1.2 Impact of legal and regulatory consideration in recruitment and selection process .................4
1.3 Part in the selection process.......................................................................................................5
1.4 Evaluation and contribution of general manager in recruitment and selection process ...........5
TASK 2.................................................................................................................................................6
2.1 Explain the skills and attributes needed in leadership...............................................................6
2.2 Difference between leadership and management......................................................................7
2.3 comparison of two different leadership style.............................................................................7
2.4 Explain the ways to motivate staff ............................................................................................8
TASK 3.................................................................................................................................................8
3.1 Assess the benefits of team working..........................................................................................8
3.2 Demonstrate working in a team as a leader and member..........................................................8
3.3 Review the effectiveness of team..............................................................................................9
TASK 4.................................................................................................................................................9
4.1 Explain the factors in planning and monitoring of work performance......................................9
4.2 Assessment of the development needs of individual...............................................................10
4.3 Evaluate the success of the assessment process ......................................................................10
CONCLUSION..................................................................................................................................10
REFERENCES...................................................................................................................................12
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INTRODUCTION
Working is an effective process in each and every individual's life style. Each and every
organisation wants a talented and skilled candidate for their workplaces and they look for those
person who has the capability to work hard and show their key skills and attitude to achieve the set
target and long term goals as well. In addition to this, Tesco is the biggest leading private sector
stated in UK. The company has more than 360,000 employees at world wide. Company wants to
develop a core team who can perform at high standards to achieve the set target goals of the firm.
For that particular case, company wants to recruit and select best candidate for their workplace to
improve operational effectiveness and productivity as well(Ang, 2012). As per the stated scenario,
this report will structured in the way of preparing documentation for recruitment and selection then
analyse the impact of government rules and regulations on selection and recruitment process.
Moreover, this report consist the comparison process of leadership and management theories or
assess the benefits of team working in Tesco organisation. Furthermore this report include the
procedure of planning and monitoring and analyse the working performance of the each employees.
General manager of firm has the responsibility to recruit best candidate for their firm because
skilled candidate has the capability to give their best to the organisation to achieve the set target in
the company and plays a vital role in achieving the success(Chaneta, 2014). In addition to this,
manager adopts motivational and leadership theory to motivate and direct their staff member in
right direction to move forward to the way of success. General manager has the responsibility to
plan the effective strategy to achieve the small target of the firm on priority basis and then move
forward for achieving long term goals as well. Apart from this, firm apply various tools and
techniques for measuring the performance of their employees and also arrange the effective training
program to improve the working performance of them and increment of the key skills and
knowledge as well. Tesco needs workforce planning to analyse the needs of firm as well as the
employees. Company needs to develop effective plan and strategy for improving the financial
condition and performance of the firm on the basis of world wide. To improve the performance of
each employee firm needs to arrange the trainings and seminars for increase their key skills and
knowledge regarding the work(Czabanowska and et.al., 2014). This report analyse all the key
factors, which applied by the firm to improve their performance and increase the growth rate and
production rate on great extent. In addition to this, arranging a core team for reach the set target
goals company needs to develop a effective plan and arrange meetings to recruit best candidates
with higher key skills and knowledge as well. Team working is very effective approach to achieve
the target of the firm at very instant basis. Leaders and manager follows the effective strategies and
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planning for the betterment of firm and themselves.
TASK 1
1.1 Documentation for recruitment and selection process in Tesco sector
Recruitment and selection is the major process in any organisation to achieve the great
success in compare with other sectors. For recruit a new staff member, firm look for the best
candidate who has all the key skills and knowledge which is require for the firm. In addition to this,
manager needs to plan effective documentation so that candidate have an idea that what are the
requirements and needs of the company as well(Fraley and et.al., 2011). Job description is a
effective written statement of a jobholders, Documentation of a new staff member is given below:
Documentation
Job title: Staff member
Department: Core team
Date: 6-June-2017
Vacancy: 20 Staff members
Age range: 25 to 40
Experience: 0 to 3 years
Timing: 10 A.M. To 6 P.M.
Salary: As per the knowledge and skills of the candidate
Reporting to: General manager Job purpose: Main purpose of this job is to increase the growth rate of the company and
achieve the set targets of the company on an immediate basis as well. Staff member supports
their own team and express their innovative ideas and emerging thoughts in the way of
achieving the success and reach the long term goal.
 Responsibility: Responsibility of a new staff member is that he/she totally dedicates towards
their work as well as complete their own task on set time. They share their thoughts and
ideas regarding to improve the processing of firm and increase the production level and
quality as well.
1.2 Impact of legal and regulatory consideration in recruitment and selection process
Government rules and regulations has the major impact on the recruitment and selection
process of every organisation. There are some major and strict rules set by the government and that
directly affect the process of recruitment and selection. In addition to this, the wage act is one of the
example which states that there is no discrimination on the basis of wages which are given to the
employees(Gwyer, 2010). This act also gives the relief that if employee found any type of
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discrimination then he can file complaint against the employer in the process of selection and
recruitment. These type of acts has the great impact on the processing of recruitment. Government
set the rules and regulation to avoid any type of discrimination in the society. Government says that
any type of discrimination would not be tolerable in an organisation, on the basis of age, sex, race,
religion, nationality, colour or more. General manager of the Tesco plan the strategy to select the
best candidate and make sure that they treat each employee on equal basis and provide equal
opportunities as well(Heath, 2012). Apart from the rules and regulations of the government,
diversity also has the great impact on recruitment and selection process. In addition to this, Tesco
spread their business on the basis of world wide and select the candidates from different nations as
well(Ang, 2012).
1.3 Part in the selection process
There are several parts which affect the selection process and has an effective impact on the
growth rate of the firm. General manager took an effective part in recruitment and selection process
of candidates(Chaneta, 2014). First of all, it includes identifying the hiring needs, develop the
position description, planning the recruitment process, conduct good efforts in recruitment process.
The role of General manager in recruitment and selection process is that they plan an effective
strategy which is very important to select the best candidate for their firm and give best outcomes as
well. Moreover, their role is to provide the guidance and direction to the new recruited candidates
and improve their key skills and knowledge as well. They also arrange the training and development
session for improvement of the performance of organisation on world basis.
1.4 Evaluation and contribution of general manager in recruitment and selection process
General manager has an effective role and contribution in recruitment and selection process
as well. He plays a active role to organizing the selection and recruitment process and interview
process as well. As a general manager I perform the task which is affected the selection and
recruitment process:
 Majorly take an effective part to organize the recruitment process and plan the strategies
accordingly. Develop the objectives and help to improve process on better way. Plan that
type of strategy which indirectly helps the organisation to improve their growth rate and
production(Nabi and et.al., 2014).
 Manager has an important role in developing the framework in which they set the data of
recruitment. By this process, each and every candidate must be suited for that selected data
and fitted in their own individual roles as well.
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 The next step taken by the general manager is that short listing few candidates among many
of the candidates as well. Framing a questionnaire or planning a strategy for recruitment and
selection.
 Last and final step is that after short listing candidates then general manager ask for their
candidates about the salary expectation. General manager mainly focuses on the
performance of each candidate and then allot them individual roles and task as well.
Being a general manager in Tesco, I know my responsibility and capability like how to
manage the people and recruit them on the basis of their key skills and knowledge as well. In
addition to this, recruitment and selection is the major procedure of an organisation and manager
plays a vital role in that particular procedure. I take the responsibility to provide all information
related to the recruitment and selection to HR department of the firm and make sure that all process
will be going in good direction.
TASK 2
2.1 Explain the skills and attributes needed in leadership
In each and every organisation either public or private, skills and attributes are must for
leadership styles and theories as well(O'Sullivan, Moneypenny and McKimm, 2015). The skills and
attributes determine the capabilities of a leader like how they lead their team and what are the
possible impact of their leadership techniques as well. The following skills and attributes are
present the capabilities of a leader and these are given below: Honesty: This is the most effective quality that a leader must occupy to proceed in right
direction to lead the people. A core team want a perfect and Honest leader to lead their team
and give the effective outcome for betterment of the firm. A honest leader automatically gain
the trust from their team members because of their honest nature and friendly nature as well.
Because without trust a leader can not direct their team in right direction and loose their trust
and support also(Offstein, Morwick and Koskinen, 2010). Communication: A leader must have considerable communication skills so because of that
he direct his team in right direction and operate his team in an efficient manner. Confidence: Confidence is a most important factor that improve the personality of leader as
well as their team members. A leader has the power of encourage their team members and
increase their confidence as well. At tough time like managing the team and their task
allotment or more things, leader has to show the confidence so that team members feel
encouraged and do their work with full of energy.
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 Positivity: Positivity is must required quality to improve the performance of a leader and has
the effective impact on team member's performance as well. Leader should be self-
motivated so that he direct his team members in right direction and positive way in order to
achieve the success and set targets(Pritchard and Bloomfield, 2013).
2.2 Difference between leadership and management
Leadership and managerial skills are differentiate on the basis of quality, performance, key
skills, attributes, attitudes or more. A leader has the rights to generate a particular idea and the
whole team has to be required to follow that particular idea whereas manager has the job of
monitoring and to see that idea should be followed properly or not. The basic difference in between
leader and manager is that leader generate an effective idea whereas manager plays a vital role to
implement that particular idea. Different managers have their different role to achieve the target
goals of the company whereas leaders has the responsibility to generate that idea which is totally
responsible for the growth and improvement of the organisation. Leader imply the new styles and
ideas for manage the team members and their task and manager follows the effective approach to
manage the workforce of the firm(Taylor, 2014).
2.3 comparison of two different leadership style
In the process of encouraging the staff, general manager and leader has to be follow the
different leadership theories to achieve the set target of the Tesco organisation. There are several
styles which can be adopt by the leader to better lead the team and direct them in right direction as
well. Comparison between the leadership style is given below: Participative leadership style: As according to its name, this leadership style states that
leader gives the specific role to each and every member of the team. For that particular
reason all team member has their own role and duty to working with efficiency and full
energy as well. It is the very best and important style for the leaders to building up team
relations and increase the capability of team members as well. This style improves the
ability of leader at very great extent(Winn, 2013).
 Transformational leadership style: It is the effective type of leadership style and has a great
impact on the performance of core team and their team members as well. This style is
basically used for make the big changes and transformation in an organisation. In this case,
leader has to be very visionary in setting the plan and apply to achieve the long term goal as
well.
Tesco is known for providing best services to their customer and has an effective reputation
in the current retail market in UK. In addition to this, Leader has the responsibility to apply the
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theory to achieve the mission and goals of the firm. Moreover, this theories directly affect the
performance of each individual who is relate to the core team of the firm. These two theories also
helps in the way of lead the 20 staff members as well as new candidates(Heath, 2012).
2.4 Explain the ways to motivate staff
Motivation is must needed in each and every organisation to improve their growth as well as
development. Because of doing same work and task employee feel very tired and they feel like their
job is not entertaining and not effective as well. To overcome this type of problem, management
needs to arrange meetings in which they provide friendly environment and motivate people,
encourage towards the work and appreciate their effective work as well. Recognition is the best
approach to encourage each and every team members of a core team. Appreciate their work in front
of all the team members so that they feel energetic and gives best outcomes for their firm(Zhao and
Liden, 2011).
TASK 3
3.1 Assess the benefits of team working
Team working is a most important thing in each and every organisation because a single
person can not be able to provide best outcome for whole organisation. Staff members have to work
in a team to achieve the target and for the betterment of an organisation. Here are some benefits
listed below: Trust building: Team building helps to build the trust among each of the staff member who
is relate to the core team as well as other teams. In Tesco there is a need of building the trust
and improve the all problems which is faced by the company day by day. Leads to innovation: Innovation is a great need in an organisation to solve the problems and
improve the performance of an organisation as well.
 Increase in efficiency: Team working is the better approach to increase the efficiency of
each individual member of the team. Because in this particular process each individual
focuses on their own task and make sure that their work is more better in compare with
others. For that competition, this process indirectly increase the efficiency of each
individual.
3.2 Demonstrate working in a team as a leader and member
According to the studies, there are several types of conflicts arises in a teams and to manage
that type of conflicts general manager has to be apply the team work theories to overcome these
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problems. Team resolve the issue by using the team working theory which is discussed below:
 Tuckman's team working theory is well suited in this particular case. In addition to this,
general manager apply that theory to reduce the conflicts and it includes Forming, Storming,
Norming, Performing. Forming is states that each individual member of the team find their
own place and storming states that team member see themselves as a part of their own team
and work efficiently. Norming states that at this stage people start to come together and
share their idea and performing is the final stage where each individual work on the basis of
their ideas and thoughts.
 General manager has the responsibility in which he find the issue that why conflict is start
and what are the solution applied to reduce that conflicts.
3.3 Review the effectiveness of team
In Tesco retail sector there is a great need of team effectiveness. It will directly help to the
organisation to achieve the set target goals of the company(Taylor, 2014). Some different and
effective ways are given below:
 A team is formed by those members who are willing to improve their own skills as well as
support to improve the organisational performance.
 Hard working is the most important tool to achieve the success and each team member
contribute their thoughts and ideas to reach the set target goals of the company.
 Staff members has the capability to develop the departmental status and their own reputation
as well.
TASK 4
4.1 Explain the factors in planning and monitoring of work performance
It is very important to monitor and evaluate the performance of each individual and improve
their performance as well. Being a general manager in Tesco I should consider the below factors to
monitor the performance of each staff member.
 Manage the required resources which help to improve the performance of members
 Take feedback from the staff members on daily basis
 Create a effective relation between performance and incentives.
 Check the plan and strategies on regular basis
 Check the approaches should be adopted or not
 Give the rewards and appreciate the best performer in a team
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 Encourage their work and manage the task and roles
4.2 Assessment of the development needs of individual
It is very essential process to develop the needs of each individual in order to improve their
performance and capability. Assessing the strength: In this particular case, strength will be measured by the manager
and provide a clear picture about the capability and the level of each individual. Listing the development activities: It states that the difference between efficiency and
strength of each individual. Tesco may highlighted the key skills and knowledge of each
individual staff member who is relate to the core team(Offstein, Morwick and Koskinen,
2010).
 Determination of the organisational objectives: Determination is the main point to be
known and understand by the general manager and it includes the efficiency of the staff
members to achieve the set target goals of the company(Chaneta, 2014).
4.3 Evaluate the success of the assessment process
In the evaluation of the success process of each staff member of the team it includes the
capabilities and knowledge of the team members(Pritchard and Bloomfield, 2013). Success of the
assessment process considered the given points:
 Conducting the assessment of each staff member
 Direct the interviews based upon the better understanding
 Provide individual task to the staff member
 Conducting practical exams
 Review the procedure
 Check the outcomes of assessment on regular basis
 Evaluate the several outcomes of the development plan and strategies
CONCLUSION
As per the above study, this report is concluded that general manager has an effective role
and responsibilities to recruit and select the best candidate for their firm and plays a vital role to
achieve the success in an organisation. Along with this, there are several benefits of team working
to achieve the mission and business goals of Tesco organisation. This report concluded that
company hire best 10 candidate with effective key skills and knowledge so that they can help in the
process to achieve the long term goals of the firm. Leadership and managerial styles also helps to
improve the key skills and knowledge of general manager.
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