Leadership and Management for Service Industries: Travelodge Analysis

This report provides a comprehensive analysis of leadership and management within the service industries, using Travelodge Hotels Limited as a case study. It explores various classical management theories, including scientific management, and examines the roles and styles of leadership, such as democratic, transformational, and laissez-faire. The report delves into management styles like employee-focused, persuasive, and paternalistic approaches. It further investigates internal and external factors influencing management styles and structures, along with current and future management skills, encompassing both hard and soft skills. Finally, it addresses change management systems and leadership strategies in implementing change within the service industry context.