Leadership Skills & Personal Development Plan for Professionals

This report provides an evaluation of leadership and management concepts, highlighting their roles in enhancing organizational performance. It includes a reflection on leadership and management skills, personal strengths and weaknesses, and a personal development plan related to a chosen car...Read More

LEADERSHIP
SKILLS AND PERSONAL
DEVELOPMENT PLAN

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
PART-A...........................................................................................................................................3
Concepts of Leadership and Management...................................................................................3
Role of leadership and management in enhancing organisational competence...........................6
PART-B...........................................................................................................................................8
Introduction to your target profession/industry...........................................................................8
Evaluate leadership and management skill requirements in the..................................................9
target profession/industry/sector.................................................................................................9
Psychometric test ........................................................................................................................9
Reflect on your strengths and weaknesses across a range of interpersonal and........................10
intrapersonal skills relevant to your target profession/industry/sector.....................................10
PART-C.........................................................................................................................................12
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................20

INTRODUCTION
Management is the process of planning, organising, staffing, controlling and coordinating
the activities of business and also efficiently utilising resources at minimal cost . It is very
necessary for managers to evaluate the internal and external factors and frame strategies for
accomplishing the goals and objectives of the company(Schermerhorn Jr, and et.al, 2020). It is
very important for the managers to maintain effective flow of communication with the
employees so that employees can interact and solve their problems related to the task assigned.
They have an important role to play in successful running of the company. It is very necessary
for the manager to have effective communication and leadership skills which helps in better
coordination and also healthy working environment at workplace. Similarly it is very important
to use proper leadership style which also involves the views and ideas of the employees which
help in taking quick and effective decisions for achievement of the goals and objectives of the
company.
The report covers the evaluation of the management and leadership concepts , role of
leadership and management for enhancing the organizational performance . A reflection essay on
the leadership skills, management skills and strength and weakness and Personal development
plan related to the chosen career.
MAIN BODY
PART-A
Concepts of Leadership and Management
In any organisation, it is important to have a leader which has power to influence others
by their behaviour. Leadership is the ability of an individual to influence a team or an individual
by their behaviour and inspire to achieve the objectives of the organisation. The leader of the
firm should have effective knowledge and skills which helps in conveying proper information
and also understanding the problems of the employees which helps in building better
communication . Having a manager who effectively listens to the views of other and understand
their which helps in creating favourable working environment in the company. The concepts of

leadership is applied by managers while formulating the leadership styles an interacting with
the teams.
It focuses on applying various techniques and methods which helps in creating and
effective team in the company. Every person has its own views regarding the concepts of
leadership. According to the Adams, (2018) Leadership is the dynamic process as it involves
the process of interacting among the members of the company which also encourages the
employees to work towards achieving the objectives of the company. On the other hand, the
Klevering, and McNae, (2018), if the leaders are honest and trustworthy will always think what
is best for their employees and overall organization. It is observed that conflicts occur in every
company, but it is the duty of superior to maintain the working environment of the organization
in such a way in order to eliminate the risk.
As per the Brčić Kuljiš, and Gutović, (2019), managing a team is very difficult task and
for it requires effective skills. The mangers or the leaders invest their time in listening to the
problems related to the job for their employees and find ways to make the work of employee
simpler and easy. It is a two way communication which helps the leaders to ask for feedback
from the employees which defines their leadership skills. On the contrary it is observed that
those leaders who adopt the various changes in the management and communicate with others in
different situation is a perfect leader. It the leader focuses on achieving the goals and objectives
of the company will invite more ideas and creativity in the management.
Management plays a very vital role in accomplishing the objectives of the company and
is universal as every company should posses effective management for operating their business.
Leadership and management are considered as two main essential components of the business
functions. It is very important for the company to have effective management in order to increase
its brand image in the market . According to the Turner, (2018), management is defined as the
the process of planning, staffing, organising, controlling and coordination of the activities of the
business. On the contrary other says that it is the process of efficiently utilisations of the
resources and increase the output with minimum cost. It is said the management should invest
costs on research and development which helps the company to innovate new products in the
market .It is very necessary for the organization to evaluate the business environment as there are
various changes in the internal and external factors which affects the functioning of the
organisation so in that case manager should examine these factors before implementing any

policy or strategy. As per the Allen, (2018) management is an art of getting things done as the
every department works as per the assigned task . The superior level delegated much of their
work to their subordinates so that they can apply their skill and knowledge. It is very important
for an individual to apply their skills and knowledge in order to accomplish the assigned task on
time. On the contrary, the Bush, and et.al, (2019) believes that the management is the process a
it involves different task that is to be performed but the employees in order to achieve the desired
goals of the company. The process starts with the planning that involve the goals and objectives
that is to be accomplished by the company and after that it involves the arrangement of the
resources and funds in order to conduct the activities. It is necessary for the company to recruit
potential and talented candidates which can be beneficial of the company. Along with this , there
should be effective flow of communication at all levels of management that their should be
coordination which helps in effective interaction and coordination to achieve the goals and
objectives of the company. According to the author, management as a discipline refer to the
branch of knowledge that is associated with the study of principles and practices and is also
based on the code of conduct that is t be followed by the managers. It is very necessary for the
manager to used effective and methods and theories and also optimum utilisation of the resources
which helps the company to deliver quality products in the market. It should balance all the
aspects that is required for effective functioning such as motivating the employees by rewarding
for their hard work which helps in boosting their morale and they will effectively contribute in
achieving the goals and objectives of the organization. For effective management , the manager
should have effective managerial skills which includes the communication, problem solving and
time management skills. In any company, it is very important to have effective communication
skill which helps in interacting with the subordinates. The environment is dynamic in nature and
various changes takes place which can effect the functioning of the company. As per the Jia, and
et.al, (2018), the management has to make modification in their polices and strategies which
helps to effectively adopt the changes that is to be implemented within the company for long -
term sustainability in the market and also to gain competitive advantage over other business. On
the other hand , if the management of the company is ineffective and resist the changes that are
execute within the company will result into decline in the profitability.

Role of leadership and management in enhancing organisational competence
Leadership is the process by which an individual guide and influence the behaviour and others in
the accomplishment of the goals and objectives of the organisation . Manager as a leaders should
influence their subordinate to accomplish their task with confidence which on the hand inspires
the employees to work hard for achieving the objectives. It is the duty of the leader to develop
visions and motivate the employees to achieve the visions .The management of the company
uses various leadership styles such as autocratic, democratic leadership style by it vary from
company to company which leadership style is adopted by the organisation. The success o f the
organisation depends upon the types of leadership styles followed by the company. According to
the Maduka, and et.al, (2018) democratic leadership style is more beneficial than the autocratic
leadership style as it allows the contribution of the subordinates in the decision making process
of the company and on the contrary the other author believes that with the application of
autocratic leadership style helps in taking quick decision in many situation which arise before
the manager. It depends upon the management of the company which leadership style to follow
in order to successful functioning of the company. Leaders play a very important role as it has
the capability to influence the others and also encourage in the achievement of the objectives of
the company. The leader should have the ability to evaluate the risk that is involved in the
achievement of the goals and create new ways in overcoming the future challenges and built the
strategies that can help in reducing the effect of the risk on the operations of the business. The
various roles of leaders are :
 Trainer: In order to improve the performance of the company and also to build its brand
reputation in the market , it is very important for the organisation to conduct various
training and development sessions for the development of the employees which will help
in enhancing their skill and knowledge. By analysing these aspects , the leaders focus on
providing necessary training to their employees and educate the employees about the
various areas where the focus should be made. With the help of this , the mangers give
advice about the topics that are covered under the training so that employees put more
efforts in accomplishing the objectives of the company.
 Coordinator: The leaders of the company effectively coordinated with all the
department of the organisation for efficient working of the company. It helps employees

to communicate with their manager in case of any problem that occurs when performing
any work .
 Motivator: The leaders make continuous efforts to motivate and encourage employees
by creating favourable working environment and also interacting the employees . They
lay emphasis on rewarding the employees so that they feel that their efforts are being
valued by the organisation.
 Communicator: It is very important for the leader to regularly communicate with the
employees of the company and solve the problems which arise. If the leader have
effective communication skills it will help to understand the issues and find ways to solve
those issues.
 Decision maker : The leader should also have effective decision making skill. They
should conduct various group discussions session and listen to the opinions and view of
their subordinates which can be effective in the achievement of the organizational
objectives .
Management is considered as an important element for achieving the objectives of the company.
It is the process of planning, organising, staffing , controlling and coordinating the activities of
the business. The management is dynamic in nature and the organization has to meet the
requirements after evaluating the internal and external factors that can affect the business. In
order to be efficient it is important for the managers to adopt itself in this changing environment.
The managerial process highlights anticipation of the problems and exploring the opportunities
in solving those problems. The management of the company is considered as efficient when
there is optimum utilisation of the resources and saving the extra cost which can be utilised in the
research and development process. In order to efficiently operate The business, the management
has to comply with all the rules and regulation in order to avoid any legal problems in the future .
Th leader role is also included in the management role as it is the duty of the manager to oversee
the performance of their employees which will help in pointing out the areas where the
employees are lacking and conduct various training sessions for improving and enhancing their
skills for the personal development of the employees. As a result of which they will put more
efforts in achieving the goals and objectives of the company .It is important for the manager to
continuously monitor the internal and external factors which help the managers to identify its
strength and weakness and explore the opportunities. This help the manger to make plan and

strategies for long term sustainability and also to gain competitive advantage over other business.
For example the manager use the customer feedback to identify the areas of improvement. Apart
form this they examine the market trends and make modification according the customer
preferences and requirements.
It in necessary for the organisation to have effective management which helps the
employees and the managers to stay focus on the objectives to achieve and adopt the various
changes in effective manner. On the other hand if the leader follows take all the decisions of the
company and do not interact with their subordinates he company cannot achieve their objectives
effectively. By following the relevant management and leadership styles , the company can
create a positive and favourable working environment which will motivate the employee and
they will put their more efforts in achieving the goals of the organization and gain competitive
advantage in the market .
PART-B
Introduction to your target profession/industry
The Assistant manager at the hotel works with the general manager and supports
administrative and operational task. I aspire to become a Assistant manger in one of the leading
hotels in UK. After the completion of the degree and attended various lectures which was held in
my college. The main work of the assistant manager is to manage and organise the various
activities of the hotel with optimum utilisation of the resources and maximising the profitability
by giving the customers best experience and services(Weerakit, and Beeton, 2018). The scope
of hospitality industry is wide and is rapidly increasing and with this the demands of the
customers is also increasing and with this it is very important for the management to make the
strategies in order to increase the brand image of the hotel . In this area , assistant manager plays
a very important role as they have the core responsibility to handle the staff members and also
look at the work of every department. It depends upon the assistant manager to manage the
respective activities as they are accountable to the general manager(Quinn, and et.al, 2019).
After completing my bachelor's degree in hospitality management, I decided to become assistant
manager in a reputed hotel and in order to move forward to that position, I started working in a
hotel as management experience is necessary in order to reach that position(Marneros, and et.al,
2020). Working as an intern in the hotel helped me in identifying the skills and knowledge that is
required in order to achieve that position.

Evaluate leadership and management skill requirements in the
target profession/industry/sector
In order to reach to the the position I aspire to become as a assistant manager in a reputed
hotel, it is very necessary to have specified qualification and experience in order to qualify for
the required position. It is the duty and responsibility of the assistant manager to manage all the
staff members and employees of the hotel and also evaluates the work and activities of all the
departments as the assistant manager reports all the activities to the general manager(Simpao,
2018). They conduct all the day to day activities and ensures that guests of the hotel is provided
with the best experience at the hotel. In the profession I want to pursue I should have 3 year
experience working in the hotel industry. I should have effective leadership skill so that all the
teams work collectively and there should be less conflicts and have the ability to manage the
conflicts which arise at the workplace(Park, and et.al, 2021). The assist manager should have
effective communication skills through which they can effectively coordinate with all the staff
members and should effectively listen to their problems associated with the workplace. In order
to achieve the target, I have focus on improving my communication skills and listening skills
which helps to enhance team work and maintain favourable working environment which results
into providing best services to the guests and also increase the reputation of the hotel in the
market . In order to achieve the target profession , I have to regularly monitor the internal and
external factors and compare with the current position of the hotel and make modifications
accordingly.

Psychometric test

From the learning style survey conducted I realised that I ma very weak at interacting with others
as I don't get involved in the conversation or avoid participating in the team work and the
projects I prefer working independently which and I also realised that in the group discussions I
usually keep my self silent and don't communicate with other colleagues. I observed that in
order to become successful in my career and reach at very good position I have to focus on
improving my communication skills and interact with others which will helps me gaining and
sharing more knowledge and ideas which will helps to build a good and healthy working
environment and also making improvements will helps me participate in the group discussions
and I can openly interact which will boost confidence in me . By conducting these test I realised
that I have good visual skill as I can listen and visualise the picture which helps me in
understanding things easily. I can understand more easily with the helps of charts , diagrams
and maps which helps me to accomplish the project work easily. By conducting the test I
observed that I can independently accomplish the task given by my superior but it highlights that
I lack team work skills as it is very important to work in a team which helps in building
communication among the co-workers and also results into sharing of new ideas and knowledge
which also helps in enhancing these areas. By working in team it will help me enhance my
decisions making skills which will helps me in taking effective decisions which can benefit the
team and its members.

The Big Factor Locator

From the test conducted I observed that I prefer working alone and nor prefer working in a team
which can be a disadvantage for me achieve my goals as it is very necessary to have teamwork
skills which will helps in effective interaction with the co-workers which helps in maintaining
favourable working culture and also helps in improving my working skills. But I prefer that

working independently will avoid the mistakes and errors which can be there if many members
are working together as every person has their own thoughts and points. On the other hand, I also
realised that I have effective active listening skills as I listen to the direction and guidance given
by my superior and stay focused on the core points which helps in effectively completing my
task. I do not get distracted from the work easily and this can benefit me in the future which will
helps me to listen and understand the opinions of my co-workers which will helps me resolving
issues that can arise in the organization.

From the test conducted I realised I don't have effective technical skills. It is very important in
the present time to have basic knowledge of the computer as it is the necessary requirement of
every organisation. I should focus on developing my technical skill and gain more knowledge in
this areas as it is the core requirements of every profession. I should have basic knowledge of
Microsoft office and other operating system and other related to applications which can be
helpful for me in the future. If I want to achieve my career it is very important form me improve
and enhance my technical skills that can be helpful for me in my career.
The Blockage survey
Section one

Section two
Section three

Section four
Section five

From the test I have realised that for personal and professional development it is very important
to make improvement in the skills and also enhance the knowledge area. It is very important for
me to improve my organisational management skills which will helps me in allocating the
resources in efficient manner and also balance the cost so that the company do not incur extra
expenses. I should focus on developing my interpersonal skills which will helps in
communicating with my subordinates and co-workers and maintain a favourable working
environment building team work as well. The benefit of interpersonal skill will help me to
understand the issues and problems of the employees and resolve them which helps in motivating
and improving the performance of the employees. Although I am good at taking effective
decision but I have I have to make a habit of evaluating wider options before taking decisions
which will helps to enhance the knowledge area which will helps me improving my decision
making skills. In the other hand, it is very important to accomplish the task given by the superior
on time or within the given timeline, but I observed that I was not able to complete the project
work on time which showed my ineffective time management skills. It is important for me
enhance my time management skills which will help me in completing the task effectively in a
given time frame.

PART-C
Area of
Leadership
Skill
Development
What will I do
to achieve
this?
What
resources or
support will I
need?
What will my
success criteria
be?
Target dates
for review and
completion
Technical skill  Enrol in
the
technical
classes,
workshops
and
seminars
that offers
various
platforms
that offers
technical
knowledg
e.
 Read
 Free
online
courses,
workshops
.
 Attend
seminars
which
provides
basic
knowledg
e about
the
technolog
y.
 In order to
measure
my
progress, I
participate
d in the
group
project
which
required
to have
technical
knowledg
e. I was
able to
4 weeks

various
new
technical
blogs,
websites
and
magazines
that will
helps to
stay
updated
about the
technical
trends.
 Involve
with the
people
that have
interest in
the
technical
knowledg
e that can
helps in
improvem
ent of the
technical
skills.

 Practising
Microsoft
office and
other
computer
basics.
perform
the task
but was
unable to
complete
it
successful
ly, I
realised
that I have
to work
more on
enhancing
my
technical
knowledg
e .
Time
management
 Start the
performin
Self-initiative
support like
2 months

skills g the task
early
 Set the
limits for
the
completio
n of the
task
 give
breaks in
between
the task
 schedule
the task
and
deadlines
 use latest
technolog
y
 focus on
one task at
a time
Reinforce good
habits
proper planning,
and setting
effective
boundaries and
delegating as well
as outsourcing
task.
Organisational
management
skills
 I should
focus on
planning
and
organisati
on which
will help
 Should
implement
the
strategies
planned in
the
organizati
 I should
focus on
implement
ing the my
plans and
if I
received
2 months

me
arrange
the task in
effectively
 I should
set proper
time
frame for
each task.
 Maintaini
ng healthy
work life
balance.
on. positive
outcomes
and I can
evaluate
my
progress.
Decision making
skills
 Make a
plan and
try to take
command
of the
decision
making
process
and
involve in
the
process
and take
small
decisions
which will
helps to
monitor
 Read
books and
journals
 Attend
lectures
regarding
the
improvem
ent in the
skills
 Take
initiatives
in taking
decisions
and
involve in
the
activities
which will
helps to
monitor
the
progress.
2 weeks

the
improvem
ent.
Interpersonal
skills
 It will
help in
building
healthy
relation
with the
other team
members.
 Helps in
better
communic
ation
 IT
requires
active
listening.
 Take
responsibi
lity and
initiatives
 Effective
team
work.
Dependability
 Feedback
from the
colleagues
effective
communication
1 month
Communication
skills
 Should
practice
self-
awareness
while
having
conversati
ons
 always
proofread
about
what is
being
taught
 It is
 In order to
improve
communic
ation
skills
various
resources
are
required
that helps
in achieve
the target
set.
 Read
books on
 While
presenting
my views
if a person
is easily
understan
ding the
message
that I am
trying to
convey
then it can
be said
that I have
successful
4 weeks

important
to directly
communic
ate with
the person
 Attend
online
lectures
and
courses
 try to
communic
ate with
the
fellows
As questions
frequently in
order to avoid any
confusion
how to
communic
ate with
others as it
will help
in
defining
various
ways to
interact
with the
person.
 With the
help of
technolog
y, various
applicatio
ns are
build
which
provides
free online
lectures
for
improving
various
skills of
an
individual.
 Various
communic
ly made
improvem
ent in my
communic
ation
skills.
 It helps
me in
presenting
my view
to others
and
interact
effectively
without
hesitating

ation
courses
are
available
that have
different
level and
prices.
Attend various
real life
workshops where
you can openly
communicate
with others and
know their views
and opinions
Topic Current status Action points
Business analyst by  Focus enhancing my
knowledge and goals
 Focus on improving
my decision making
skills that will helps

Dec 2027
(5-10 years)
me in taking effective
decisions in the future.
Medium-term
aspirations and goals
(2-3 Years)
 Ineffective
communication skills
 Effective
communication skills
 Strong organisational
skills in order to
achieve my goals for
medium term that will
helps me achieving
long term goals as
well.
Short-term aspirations
and goals
(1 Year)
 Focus on improving
my interpersonal skills
 Should have effective
knowledge about
technology that is to
focus on improving my
technical skills
 Acquiring knowledge
and practicing
Microsoft office and
also acquiring the
basic computer
knowledge.

Self analysis
Toolkit/Psychometric
Tests
Strengths Weaknesses Areas of
Development
Numeracy skills The weakness
identified is that I was
not able to get the
results
It is important to focus
on the numerical
questions
Logical reasoning Important to focus on
the logical reasoning
questions make
improvement in those
areas
Other skills Was able to solve the
the questions
efficiently

CONCLUSION
From the above report it can be concluded that it is very important to have effective
management in the company which helps the organisation to achieve at the desired results . It is
the responsibility of the manager to take manage the overall functioning of the company and
analyse the current situation of the market as well of the company which helps in effective
functioning of the company. They have an important role to play in successful running of the
company. It is very necessary for the manager to have effective communication and leadership
skills which helps in better coordination and also healthy working environment at workplace.
The report concludes the concepts of management and leadership styles that a company should
have for effective functioning of the company. It also discuss the role of management and
leadership that helps in enhancing the organisational performance and also helps in effective
functioning of the company. It also summarize the reflective essay on the profession to achieve
in future , qualification required. The psychometric test is also included , Personal development
plan and self analysis report is also mentioned in the report.

REFERENCES
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