Leadership Style and Strategic Implementation at Sunshine Healthcare

This report, prepared for ESOFT Metro Campus-Kandy's Master of Business Administration module on Leadership and Strategic Management, examines the relationship between leadership styles and strategic implementation within Sunshine Healthcare Lanka Ltd. It begins with an introduction to Sunshine Holdings and Sunshine Healthcare, followed by a literature review defining leadership, its importance, and organizational structure, including the leadership processes at Sunshine Healthcare. The report explores transformational and democratic leadership styles, strategic management, and the strategic formulation of the company. A PESTEL analysis is conducted, and the relationship between leadership and strategic management is analyzed. The report provides recommendations and concludes with a self-reflection, offering a comprehensive understanding of leadership's impact on strategic success within the organization. The report incorporates organizational structure and leadership process at Sunshine Healthcare to support the analysis.

The relationship between leadership style and its effect on strategic
implementation in Sunshine Healthcare Lanka Ltd.
ESOFT METRO CAMPUS-KANDY
MASTER OF BUSINESS ADMINISTRATION
MODULE NAME
LEADERSHIP AND STRATEGIC MANAGEMENT - MN7185
LECTURER’S NAME
MR. NILUKA AMARASINGHE
BY
P.K.W HASITHA DISSANAYAKE
REGISTRATION NO.
20048014

Acknowledgement
I would like to express my gratitude to all those who supported me to finish the essay. A special
gratitude I give to our lecturer, Mr. Niluka Amarasinghe, whose contribution in stimulating
suggestions and encouragement, precise teaching methods. Furthermore, I would also like to
acknowledge with much appreciation for the help of wife for her endless motivation and support
to complete the task.
I would also like to show my gratitude to the Sunshine staff for sharing the required details of the
organization, and providing understanding about certain areasduring the course of this research.
i

Abstract
Sunshine Healthcare have been one of Sri Lanka’s leading pharmaceutical importer and
distributor of Surgical, Diagnostic and Pharmaceutical products in the Sri Lankan market, and
the proof is in the figures which tell the story. The Author assesses the leadership capability in
relation to national and international competition and discusses how these are influencing your
competitiveness. The author identifies the extent of upgrading needed with respect to your
strategic implementation to meet corporate objectives. Sunshine Healthcare proposes a
technology strategy that will help your firm to acquire the technology needed and upgrade your
technological capabilities. The author elaborate upon the support required from other functional
areas to effectively implement the technology strategy through its leadership traits.

Table of Contents
Acknowledgement......................................................................................................................................i
Abstract.......................................................................................................................................................i
List of figures............................................................................................................................................iii
1.0 Introduction.........................................................................................................................................1
1.1 Sunshine Holdings...........................................................................................................................1
1.2 Sunshine Healthcare........................................................................................................................2
2.0 Literature review.................................................................................................................................3
2.1 What is leadership?.........................................................................................................................3
2.2 Importance of Leadership...............................................................................................................3
2.3 Organizational structure at Sunshine HEalthcare........................................................................5
2.3.1 The process of leadership at the Sunshine HEalthcare..........................................................5
2.4 Leadership styles..............................................................................................................................6
2.4.1 Transformational leadership style...........................................................................................6
2.4.2 Democratic Leadership style....................................................................................................7
2.5 What is strategic management?......................................................................................................8
3.0 Strategic Formulation.........................................................................................................................9
3.1 Importance of strategic management.............................................................................................9
3.2 PESTEL Analysis............................................................................................................................9
4.0 Relationship between leadership & strategic management........................................................12
5.0 Analysis...........................................................................................................................................14
6.0 Recommendation...........................................................................................................................16
7.0 Self-Reflection................................................................................................................................18
References................................................................................................................................................19

List of figures
Figure 1: Organizational structure...............................................................................................................5

List of Tables
Table 1: SWOT Analyses..........................................................................................................................11
Table 2: Recomendations..........................................................................................................................17

1.0Introduction
1.1 Sunshine Holdings
The Sri Lankan economy has had a difficult few years, and it has taken great perseverance to
overcome the obstacles it has faced. Healthcare, home appliances, agribusiness, and clean energy
have all done well for the company. The diverse portfolio is the result of the objectives set, and
we feel it is already paying off. This focus stems from the way we approach our responsibilities
to the nation, natural resources, communities, workers, and shareholders.
The catastrophe that shook the nation in April 2019 badly hampered the national economic
growth, which fell to 2.3 percent in 2019 from 3.3 percent the year before. The theology business
was severely impacted, and it had a negative influence on other industries such as air cargo,
home public transit, consumer and business commerce, sport and leisure, and agribusiness. The
exchange rate was under pressure, foreign investment was evacuated, price indices and trading
volume on the Colombo Stock Exchange fell, and employment growth weakened. Despite the
fact that the country began to recover by the end of 2021, the COVID-19 epidemic and the swift
steps taken to slow it down would have an economic impact that has yet to be assessed.
According to the Central Bank of Sri Lanka, the financial repercussions of the epidemic and
subsequent lockdown will be far worse than those of the 2008 Global Financial Crisis. As
individuals try to avoid being exposed to the virus and transmitting it, the social impact may
continue much longer than the economic cost. As a result of our investment opportunities in
mobile applications and the skilling of our workers, we were able to transition to distant working
with relative ease, and the Company has once again rallied around us to get us operating as
efficiently as possible under the circumstances and continue serving our clients.
At this stage, it's impossible to say how the rest of the year's forecast will have to account for the
effects of COVID-19. While we have always been a cautious company, we are being even more
cautious with our investments and judgments about how to move the company forward. The
Board continues to give us with sound advice and guidance, and I appreciate their assistance. I'd
want to express my gratitude to our investors, business partners, staff, and consumers for their
continuous support and faith in us. The bonds we've forged will be critical in determining how
we respond to the difficulties and uncertainties that 2022 will bring.

We commit to upholding the ideals and continuing to provide long-term value to all
stakeholders. We provide efficient services for healthcare, medicines, and pharmaceutical
products through all these new highly companies, with the former encompassing the retail sector,
based on long-term collaborations with reputable worldwide and local authorities.
1.2 Sunshine Healthcare
The healthcare industry outperformed forecasts. The Medical Gadgets Division was strengthened
by its designation as the sole distributor for 3M's medical devices. We've adopted a positive
stance to completing deliveries in Colombo within 24 hatches and 48 hatches outside. The
Pharma division likewise met its targets, and the founders were happy with market results. We
integrated the supply chain and kept working to meet ISO 9001:2015 performance standards and
National Medicines Regulatory Body (NMRA) Good Distribution Practices (GDP) criteria, as
we had for the previous 53 years. Healthguard, which accounts for 15% of the healthcare market
and is at the vanguard of customer-centric objectives, was hit hard by the national downturn but
rebounded in the second half of 2019. The focus on wellness and attractiveness has gotten a lot
of positive feedback, which no other participant in the industry can match. One Galle Face, the
company's first location in a mall, was a huge success. Its initiative exemplifies the movement in
Sri Lankan society from high-street shopping to malls, which are increasingly becoming the one-
stop shop for all of a consumer's requirements.
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2.0 Literature review
2.1 What is leadership?
Leadership is the process of leaders that influence themselves to reach the company goals along
with the change (Burns, 1978). Leaders are the best use to individuals, who helps to build their
own capability, and a sense of perception, and helps to grow, and be better supporters (Tucker &
Russell, 2004). As mentioned by Cohen (1990), leadership is described as the art of determining
others to their utmost performance to achieve any goal or objective. Similarly, Jacobs Jacques
(1990), defined leadership as a procedure of providing a meaningful direction to cooperative
attempt, and consume to achieve a goal. Leadership impacts relationship among leaders and
followers who plan actual alterations and results that considers their shared motives (Keskes,
2014). Leadership consists of leading, inspiring and encouraging others.
2.2 Importance of Leadership
Leadership in management or administration is the major component in a company in order to
accomplish the objectives which result of the vision, mission, and motives which are developed
by the leaders of the organization. The leadership is important in an organization due to the
reason that leadership plays a key role in strategic business planning. Leadership is the key to
grow a business so that it moves adequately and productively (Bass & Riggio, 2006). Importance
of Leadership are explained below:
 Leadership helps in affecting the behavior of individuals.
The administrator impacts the fellow workers with the leadership capability. He influences the
employees under his control in a particular way that will cause the employees to perform to the
best level in order to accomplish the goals of the organization. So, a good leader tends to achieve
good results from their employees.
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 Helps Followers in Fulfilling their Needs:
A leader organizes a strong relationship with their subordinates and attempts to accomplish their
requirements.A group of people follows a particular person due to the reason that for them to
perform a task with guidance, and in need of security, provide opportunities and give them the
ability to work. A person who would monitor and be responsible for these necessities of the
employees, the employees also tends to accept and favor the leader.
 Assists in Introducing necessary changes
Since the business environment is developing quickly, in regards to facing the dynamic changing
environment people have to be under the control of a leader, then he tends to create the
atmosphere and make the employees implement for the changes with a strong leadership
potentiality.
 Supports in conflict resolving
Under the influence of the leader, he can resolve any type of conflict that occurs in the
organization. A leader has the characteristics to allow his subordinates to give the priority to
express their ideas and views. By understanding the atmospheric condition of the conflict, a
leader attempts to offer solutions, and reduces the risks of getting negative results.
 Supports the subordinates in Training and Development
A leader contributes largely to the training and development of his followers. He exposes them to
experience new techniques in work and help them to be great leaders.
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2.3 Organizational structure at Sunshine HEalthcare
Figure 1: Organizational structure
Source: Author Developed
According to the hierarchy in figure 1 it is identified that under the leadership of CEO both the
Director Operations and Divisional Head functions accordingly. Without proper leadership in the
top management the strategic plan will not be successful and the subordinates will not be
motivated and committed to overcoming the situation if they are not supported by essential
leadership.
2.3.1 The process of leadership at the Sunshine Healthcare
The main challenge of the Sunshine administrators today is to merge ideas, creativity, and unique
people, with differing perceptions in the organization where their main goal is to accomplish or
reach the goal of the organization. Since the company is a broad and a complex structural
organization leadership is critically necessary (Arthur, et al., 2011). The growth of the process of
leadership in a company is not an immediate fix, instead of a process that is designed to be long
lasting, strong and appropriate to the company structure. In order to standardize a program at the
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CEO

Sunshine initially, the administration requires deciding on the effect it has on the employees and
the distribution channel staff. Then focus on the objectives of the program and develop the skills
and then advise the management of the change that is needed to be done (Burns, 1978).
According to the program with effective leadership, the strategic plan is designed and it is
assessed and followed continuously until reaching the objectives. The organizational leadership
needs to be productive and sufficient to function the strategic plan. The fast track of a change
process and constant need of stakeholders motivate the leaders to go forwards and provide
strength to be an effective leader.
2.4 Leadership styles
Throughout the past few years to the current situation, the leadership styles used by the Sunshine
were transformational leadership and democratic leadership style. A detail description of each
leadership style is described below.
2.4.1 Transformational leadership style
Leadership is a topic that has captivated researchers for decades and remains a noticeable part of
the study in the community sciences. The significance and conceptualizations of leadership have
been established along with the development of the area. Although leadership concentrated on
the study of generals, politicians, and men of great standing in the past, modern leadership
exploration has inspected the effect of leadership in the lives of many kinds of individuals, for
instance, managers, nurses, coaches, parents, and teachers (Tahseen, 2010). This demonstrates
the possibility for the presentation of guidance model. Leadership is regarded as a worldwide
phenomenon in humans (Bass & Stogdill, 1990), even though it has received a number of
divergent viewpoints. Certainly, it has been commented upon that, "There are almost as many
definitions of leadership as there are persons who have attempted to define the concept”
(Stogdill, 1974). Primary trait theories of leadership endeavored to detect the collective features
that distinguished leaders from non-leaders.However, it failed to recognize the prominence of
situational and circumstantial influences. Situational contingency developed as a result of the
responses to the deficiencies of trait theory and behavioral methods to leadership and the
acknowledgment of divergent leadership styles (Bass & Riggio, 2006). This happened to
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outcome in an alteration in reflection from “what” a leader is (e.g., outlining features) to “how”
do leaders lead (i.e. behavior). Transformational leadership theory is an example of a behavioral
model of leadership. Transformational leadership is considered a very noticeable theory in the
study of leadership over the past three decades. Hunt (1999), describes the growth of
transformational leadership in relation to Reichers and Scheider's (1990) work. It concerns the
stages of theoretical expansion, noticing that the notion during that time had advanced from the
first stage (introduction/elaboration) to the second stage of development
(evaluation/augmentation). Consequently, Antonakis, Avolio, and Sivasubramaniam (2003),
recommended that the theory overlapped the mark among the second and third phase
(consolidation/augmentation). Antecedents, outcomes, underlying mechanisms, and moderating
conditions, on the other hand, were recognized and matter-of-fact evaluations related to the
subject have started to come up. It should be based on a certain principle that it can be said that,
at the period of writing, transformational leadership sits decisively within this third phase of
expansion. Several reviews on the subject exist comprising a number of meta-analyses along
with current studies exploratory its mechanisms while other aspects which reasonable the
outcomes like the context and personality (Keskes, 2014).
2.4.2 Democratic Leadership style
It is regarded as the leadership style where the leader participates along with the entities who are
being directed. A democratic leader is not a person who merely gives orders for subordinates to a
trail, but he himself is part of the company (Lewin, Lippitt, & White, 1939). This kind of leader
participates, however, partakes the decision making. The democratic leader permits group
associates to give their opinions in the decision-making process, in order to encompass each
person as an attempt to bring up the standards of harmony, freedom, and multiplicity (Burns,
1978).
Considering a democratic leadership style all the individuals are stimulated to develop their
creativity plus it is rewarded. When this happens, the members seem to share their ideas
regarding chores and probable resolutions to problems, thereby team members would become
more productive. In turn, they may sense that their opinions are respected, and their participation
affects the victory of the mission. Moreover, a democratic leadership style assists to ease stress
in groups of instructors, particularly among men (Tahseen, 2010).
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A number of probable explanations exist as to why leaders would select the democratic style of
leadership. According to Woods (2005), five goals were put forward which leaders aspire to
achieve by picking a democratic leadership style:
To generate an atmosphere where people: are stimulated and reinforced to seek the truth about
the world, comprising the utmost morals (ethical rationality); train this ethical rationality and
seek methods of intervening alteration via discussion (discursive rationality); become dynamic
providers to the formation of the establishments, values and interactions they dwell (decisional
rationality); are authorized and allowed through the official, traditional and community
constructions of the group (therapeutic rationality); endorse admiration for multiplicity thereby
diminish racial and physical disparities (social justice). (p. 131)
2.5 What is strategic management?
Strategic management is usually an older content. This term was initially used in 1970. Strategic
management is specified as a procedure where the leaders of the organization foresee its
perspective and enhance the required processes and applications to accomplish that in the future
(Rowe, et al., 1994).
It involves analysis, results, and behaviors an organization engage to develop and maintain
competitive advantages. This definition holds two components that go along with the field of
strategic management. Initially, the strategic management results in three continuous procedures
as analysis, the decision making, and action to be performed. However, it is also identified that
strategic management is involved with the reasoning of the strategic objectives such as vision,
mission, and objectives with both the internal and external environmental analysis of the
organization (Pearce & Robinson, 2011).
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3.0 Strategic Formulation
3.1 Importance of strategic management
The strategic management plan supports with the direction of growth of the organization and its
goals, it is expanded through the recognition of the opportunities and threats in a swot analysis
depending on the evaluation of the internal evaluation as salaries, fiscal conditions and the
external evaluation such as the analysis of the PESTEL.
Strategic management initially includes a plan for future opportunities and risks. Which then
causes the organization to examine and handle staff in order to accomplish the goals. Strategic
management assures whether the goals and issues are well set, the evaluation are well used, the
internal environment is arranged in order to achieve the goals, and whether the organization is
adaptable to any changes externally. Also, strategic management focuses on reducing the costs,
increase employee motivation and satisfaction, converting threats to opportunities and increase
the general performances (Capon, 2008).
3.2 PESTEL Analysis
Political
Each company has a different political environment and has a different culture. Sunshine has a
unique culture of respecting the CEO authority by and staff. Government policies towards
company have a direct impact on to the field work to conduct. Government circulars to the
company with policy changes and Medical Marketing has to incorporate those into their strategic
implementation. It takes a great deal for leadership from the Sunshine office to implement or
change policies according to the legislation enforced by the government.
Economical
Sunshine is the second largest pharmaceutical company in Sri Lanka The biggest burden is to
bring the income levels on par with the government sector. Furthermore there is great impact on
macroeconomic factors such as government taxes and charges, increments and other incomes
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such as overtime, bonuses, and incentives. Sunshine has to motivate and navigate staff to
perform effectively under these economic conditions.
Social
The social aspect of the Sunshine is formulated with marketing staff and other stakeholders that
contribute to the socioeconomic environment toSunshine. All these social groups are
interconnected and company in synergy to ensure the livelihood of the Sunshine. Even though
the subject matters are similar there is a cultural difference between separate agencies. These
cultural differences have a unique impact on the people who are achieving the targets and
sustaining in their company.
Technological
Modern medical equipment and software equipped with modern technology and Sunshine is
responsible and ensures all the agencies are up to date and provide best their employee. Also,
Sunshine is responsible for implementation of new technological infrastructures for new recruits,
well as present staff.
Environmental
Due to being hygienic as possible since working with medicine Sunshine is responsible to keep
the environment clean, and the staff and the employees should be informed on keeping Sunshine
clean and avoid in getting bacterial infections, and other diseases, and also there are a lot of
activities related to dissections of cadavers which needs to be taken care of hygiene and Sunshine
is responsible not to expose. Especially for those who works at hospital level, such as medical
representatives.
Legal
Legislation sent through government are sent to Sunshine through the SLCPI (Sri Lanka
Chamber of Pharmaceutical Industry) and it’s his responsibility to makes sure that students and
staff follow those protocols. Also, Sunshine office has to make sure they follow all legal
procedures and protocols to handle chemicals, drugs, tests carried on through animals.
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3.4 SWOT Analysis
Strengths
Sunshine Healthcare is fast evolving
The core strength is the employees
The employees are fast learners eager to
improve in tech
The Company has expanded its outreach to
most of the rural areas in Sri Lanka
The Company has widened the product line
The network has enabled the company to
provide easy access to the entire spectrum
of customers
Weaknesses
The IT system prevalent is not able to
support the IT requirements of a fast-
growing Pharmaceuticals.
The cost of a new and integrated system will
take a heavy toll on the Company’s
profitability.
Such an expansion would require capital
Opportunities
There is an independent identity that is
created by the service that is offered via
technology innovation
Able to deliver high financial value
Strong productivity growth
Opportunity to access foreign markets
Threats
Most of the Pharmaceuticals have acquired
minimal IT structure that support many of
the above-mentioned functionalities.
There are numerous Pharmaceuticals in Sri
Lanka; hence the competition is high
Table 1: SWOT Analyses
Source: Author Developed
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4.0 Relationship between leadership & strategic management
Leadership is identified as the link among the strategic management and their goal. Its due to the
leadership of the tasks and objectives of the organization is received. Management is in regards
to individuals and their evaluation due to its rules and objectives which initially have been
developed whereas leadership creates the pathway and guides the group of people.
In any organization, good leadership and product management is identified as the major success
in any type of an organization, which goes parallel where a good leadership can gratify for short
time period without management and product management is incomplete without a good
leadership.
When leadership and strategic management are combined, it is possible to create a pathway and
be able to assign the evaluation necessary. Also, this combination will help any organization to
reach the goal and objectives the way they have initially and strategically planned (Wheelen &
Hunger, 2008).
In a situation where the organization fails to make a decision in a manner that’s perfect then the
strategic plan tends to fall apart and the organizational goals that have been developed will not be
accomplished. So it is required for the strategic management plan to be developed in a manner
that works with the leadership for the success of the organization. So it is also identified that
leadership is the key component to the strategic management which has a greater influence on
the decisions that needs to be made for the organization to reach success.
Strategic management draws in lasting, future-oriented, ideal decision making and needs a
substantial amount of evaluation, so due to this reason having an influence from a top-
management is a critical factor (Pearce & Robinson, 2011). Wheelen and Hunger (2008),
identified that a poor strategic implementation has caused many strategic breakdowns and the
main reason identified by main individuals were due to lack of commitment, guidance, and
leadership from the top management. The challenge of leadership is to motivate to have
engagement and responsibility with the individuals and the stakeholders in the organization to
grasp change and implement different strategies planned to situate the organization in order to
accomplish in a distinct future. A great strategy achievement needs teamwork but a successful
strategy implementation initially depends on the leadership skills when coordinating with others,
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motivating, organizing and developing a powerful connecting with the strategy (Thompson, et
al., 2008).
Leadership has a strong relationship with strategic management due to the reason that leadership
has the capability to bring up individuals together. Strategic management provides a direction
where a proper leadership needs to direct and guide the individuals to go through the direction.
Without a proper strategic plan, leader would not be able to reach the ultimate goal in a positive
manner.
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5.0 Analysis
Sunshine itself has a direct impact from the government policy changes and establishments.
More than 60% of the influence to Sunshinecompany are from the government healthcare
regulations and rest of the influence distributes among internal factors employees, third-party
affiliations and partners.. The strategic leadership always have to go through the greater
difficulty of managing these entities. It is evident that there is a greater level of internal and
external politics even though the Sunshine Healthcare.
When it comes to funding and economical aspect of the Sunshine, it is evident that the Sunshine
consists of all modern facilities as it’s a major healthcare competitors in Sri Lanka. But human
capital management is conducted under an equal policy across the country. Salaries are paid on a
scale basis with a grading system. All employees have to go through the increment process and
for any salary amendment; they either have to wait for the particular agency to take care its
actions.When the inflation rate is up and they do not have enough money to live a balanced life,
staff tend to action frauds or go on strikes. Leadership styles have a different impact on
navigating the above-mentioned scenarios and it’s always a balance of political and social
combination to implement strategic initiatives.
For this reason, HR must ensure that the preparation is reviewed for the most productive period
and that the trainees attend. If the teacher is able to do a better job, the staff will have a positive
impact and learn. People who are well qualified can provide their clients with high-quality
services. In technology companies such as Sunshine, staff are one of the most important assets,
adding creativity and innovation to the growth of innovative drug products, and the organization
needs to build its workforce effectively at all levels of its promotion method(Juneja, 2018)..
The Human Resources Manager should articulate and describe the training shortcomings found by review
assessments. Training programs for professional development should be conveyed to staff in order to
make training a positive part of the enterprise. Training needs to be organized in order to update workers
on the new advances in technology used by the agency. This will boost the productivity of the corporation
(Jankingthong & Rurkkhum, 2012). The training and development problems of staff should be taken very
seriously by organizations as trained staff helps the organization to find a way to deal with any
adjustments that may be made to the business environment. If monetary or non-financial incentives are
proposed to employees, the desire to participate in the training is encouraged. And they should be praised
if employees come up with ideas after they have been educated. The techniques being used for in the
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training staff should be chosen after careful consideration of trainees and organizational needs. The
relationship between the effectiveness of training and the objectives of the organization should be clear
and coherent(Kochhar, 2016).Below recommendations are based on the variables time and behavioral
constraints, learning group size and rewards which were found to have a significant impact on the training
and development effectiveness.
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6.0 Recommendation
The IT system would support back office management information system; needs to support
import and delivery as well as the distribution. The company is persistent to innovate its
ocompanytions to maintain a golden standard throughout the year. The company looks to
streamline and modernize the ocompanytions in sales and distribution that would be unrivaled.
The company strategizes to ensure that the ocompanytions are ultra-efficient and fully
automated. The company hopes to provide all its business partners and stakeholders with timely
solutions to meet them at their needs (Sunshine Healthcare Sri Lanka,2020).
My research shows that engaging in challenging work, having opportunities for growth and
exercising autonomy are important motivating factors for potential leaders, alongside the desire
to contribute to the sector more generally.Companymust ensure the development of roles and
projects that allow staff to challenge themselves, and by providing training programs that offer
on-the-job opportunities for growth. Engaging staff at all levels with strategic direction and
decision-making will also help to enctheage more people to pursue leadership roles. For women
and younger staff, there is a particularly strong desire for clarity around career progression.
Recommended Leadership Style :
Democratic Leadership.
Recommendation
Participative role in the decision-
making process (Denhardt and Denhardt,
2003).
Input from all individuals needs to be
considered in the decision making
process.
Leader supports in employee development
(Kim et al 2010).
Cross-train employees, setting new goals,
training& development programs per
quarter in order to motivate employees.
Increased job satisfaction and low employee
turnover (Mullins, 1999).
Forming a good culture within the team
which promotes both team work and
innovation.
Employee motivation and minimal conflict
towards achievement (Armstrong 2006).
The desire, the resources needed to do
the job needs to be provided. Meanwhile
encouraging and providing learning
opportunities and outbound training
programs.
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Transparent Reward and recognition system
(Saunderson, 2004).
Streamline a crystal clear employee
rewarding system.
Effective employee engagement system
(Robinson, Perryman and Hayday, 2004).
Managers must ensure that employees
remain engaged for the duration of their
employment. Employee engagement is
the foundation stone and the spring board
to increasing and enhancing employee
motivation.
Table 2: Recomendations
Source: Author Developed
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7.0 Self-Reflection
Through this study, I was able to identify that leadership and strategic management are equally
important for the development or change in the organization stricture, and their positive
relationship influences the organization in order to accomplish the vision, mission and the goals
of the organization. It was clear that the differing types of leadership depend on the situation and
on the way the development or the change needs to be addressed. With the knowledge that I
gained, I can use these leadership styles and develop a strategic plan and apply them in my
workplace and even throughout my career to be an effective leader.
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