MBA Assessment 3: Leadership, Personality, and Management Report

This report analyzes the student's personality type, identified as Protagonist, based on a personality test completed during their MBA program. It details the strengths and weaknesses associated with this personality type in a leadership context, including team player qualities, reliability, and altruism, ...Read More

Running head: MANAGEMENT
Management
Name of the Student
Name of the University
Author note

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Table of Contents
Answer to Question 1.................................................................................................................2
Analysis and Result of Type of Personality Possessed..........................................................2
Strengths and Weaknesses of Protagonist Personality Type..................................................2
Analysis of Strategies to Overcome Potential Disadvantages...............................................3
Answer to Question 2.................................................................................................................4
Analysis of Different Strategies to Manage Negativity by Not Overwhelming by Stress and
Remaining Resilient and Manage Circumstances at Workplace...........................................4
Answer to Question 3.................................................................................................................6
Analysis of Strategies to Ensure Clear and Open Communication Between Team Members
Operating in Different Countries Across Multiple Cultures..................................................6
Answer to Question 4.................................................................................................................8
Analysis of Strategies to Improve Motivation and Explanation of Selection of Approach...8
Answer to Question 5...............................................................................................................10
Analysis of Strategies in Influencing Senior Employee in Making them Understand that
Ideas are Valuable for Growth of Organization...................................................................10
Answer to Question 6...............................................................................................................11
Analysis of Issues in Teams and Strategies to Improve Creativity and Innovation in Team
..............................................................................................................................................11
References................................................................................................................................14

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Answer to Question 1
Analysis and Result of Type of Personality Possessed
After the participation in the personality test during the completion of the MBA
degree, it can be seen that the result of the type of personality is Protagonist. As per the test,
it can be identified that the different Protagonist kinds of leaders are the natural born leaders
who have full of passion and charisma in completing the different tasks (Demircioglu and
Audretsch 2017). The Protagonists gain great deal of joy as well as pride in guiding others to
work together which helps them in improving themselves and the entire community in which
they are performing the tasks. From the analysis of the result which has been generated, it can
be identified that the Protagonists are tru team players and it helps them in attaining the
different goals with the help of the different followers who are working under them.
Strengths and Weaknesses of Protagonist Personality Type
After the analysis of the personality type, there are different kinds of strengths along
with weaknesses which are required to be analyzed as it will be helpful for identifying the
risks which needs to be addressed in a proper manner. The different strengths and weaknesses
are described as follows:
Strengths
Firstly, the protagonists are team players and they listen to the different opinions of
the other individuals who are working with them even when the opinions contradict their
own. The opinions are considered to be important as they feel that constructive ideas are
essential which proves that they are tolerant (Kasriel 2016).

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Secondly, the protagonists are reliable in nature as they believe that the ideas which
are provided by the different followers are constructive and it helps the followers to gain
more confidence and it motivates them in performing well (Rollag 2016).
Furthermore, the protagonists are the born leaders and they are Altruistic as the main
motive of the protagonists is to do good for the entire community and they end up in
managing the leadership roles at the request of the different followers. Furthermore, they are
the ones who cheer up the different followers and give them the confidence to work in a
suitable manner and provide them with positive vision (Kasriel 2016).
Weaknesses
Protagonists are too selfless and sensitive in approach which are the major
weaknesses in handling the teams in a proper and effective manner. They are the ones who
can bury themselves with the promises which are false and they strive hard to meet their word
(Demircioglu and Audretsch 2016). Furthermore, the sensitive approach of the different
Protagonists is the major drawback as the different criticisms are not being handled by them
appropriately and a little criticism takes place in their heart and it affects their morale.
The self-esteem is fluctuating in nature as they do not have any idea in handling the
team members in a stable manner. At times, the Protagonists prefer to gain different
criticisms and sometimes when they gain criticisms, they are so sensitive, they take the same
into their heart (Chen and Hou 2016). Due to the same, it fails in meeting the goals and the
self-confidence is fluctuating in nature.
Analysis of Strategies to Overcome Potential Disadvantages
From the analysis of the strengths and weaknesses, it can be identified that the
weaknesses are required to be managed and overcome the same with the implementation of

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different strategies which will be helpful for improving the same. In such scenario, proper on
and off the job training is the main aspect which can be included in managing the self-
esteem as it will be beneficial in developing additional skills and improve the traits that will
help in staying calm under pressure (Audenaert et al. 2019). The self-awareness is the other
aspect that should be improved through managing the risks and decisions and improve morale
of employees appropriately.
Answer to Question 2
Analysis of Different Strategies to Manage Negativity by Not Overwhelming by Stress
and Remaining Resilient and Manage Circumstances at Workplace
There can be different pressures present in the organizations and it affects the overall
productivity of the organization as the morale of the employees. In such scenario of different
obstacles and high pressure, the higher management officials take a demanding along with
confronted approach that can create negativity in the workplace (Brooks 2017). In the
respective scenario, proper management of the employees and the organization is the first and
foremost aspect which should be followed as it will enhance the productivity of the
workplace and gain competitive advantage (Brooks 2017).
The emotional agility is the respective approach that can be helpful for the people in
identifying the effect of the emotions on the actions along with behaviors. The main goal of
the emotional agility is to able to sift through the emotions in an objective manner. In order to
avoid the different negative thoughts among the different individuals in the workplace, that
does not drive them towards negative thoughts, however it will encourage them in revealing
the best of themselves appropriately (Olsson et al. 2019). The major truth is that the different
organizations are not agile, until the employees are agile and specifically emotional agile that

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enable them in improving the tasks which are performed by them and it will help them in
overcoming the different circumstances in the workplace.
In the respective scenario, the proper agile leadership is the most crucial aspect that
will be helpful in building along with fostering the productive kind of connections within the
workplace. There is proper requirement of finding different techniques to inspire along with
cultivate a collaborative environment that will be reducing the negative consequences in the
workplace and it will improve the morale of the employees and improve their morale (David
and Congleton 2013). The proper incorporation of the different key concepts of emotional
agility in the development of the leadership programs can assist the organization in building
the agile leadership who have the different skills which are necessary in managing their own
emotions along with empathizing and connecting with others in a positive manner.
The self-aware leaders are the different aspects which should be followed as it helps
in demonstrating the resilience in the face of the different adversity or setbacks which is
taking place in the company (David and Congleton 2013). Through the usage of the own
experiences as a model, it will be assisting in helping the teams to build confidence along
with creating sense of purpose along with needed support. The agile leaders can be helpful in
becoming more adaptable to the different circumstances which are changing along with
demonstrating flexible thinking in the face of the unexpected challenges.
Therefore, the self-awareness along with emotional agility are the two major aspects
which should be followed by the leaders and the other members in the organization which
will be helpful for the different employees along with agile leaders to gain better sense of the
things that will motivate them and react to the different situations in a proper manner (Serrat
2017). Through the usage and incorporation of the emotional agility, it will be beneficial in
creating workplace driven values and there will be appropriateness in managing the different

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activities in a positive manner which will be effective in introducing the flexible thinking for
identifying the four major movements of the agile leadership that can help the employees to
become more emotional agile which are as follows:
 Showing Up- It is the first aspect in which the thoughts, behavior and emotions are
required to be faced as labelling such thoughts make it easier for understanding and
reacting to a respective situation (Jaiswal and Dhar 2015). Stepping Back- It is the next step in which detaching from situation is the aspect and
gain objective view on analyzing what is happening. It will be appropriate in
identifying the responses that will be appropriate for respective situation. Walking Your Why- The different emotional responses are being triggered as there is
threat to core values of person. In such scenario, the unbiased decisions are the most
effective aspect which should be followed as it will be helpful in improving the
scenario and gain more competitiveness (Jaiswal and Dhar 2015). Moving On- The respective leader needs to be mindful relating to the different kinds
of emotional response and incorporate the core values and it is necessary to allow the
different individuals to become mindful regarding the emotions and it will be helpful
for them in moving on (Amabile and Pratt 2016).
Answer to Question 3
Analysis of Strategies to Ensure Clear and Open Communication Between Team
Members Operating in Different Countries Across Multiple Cultures
While working in the organizations, there are different employees who belongs to the
different cultures and due to the same reason, there are different cross-cultural differences
that affects the overall effectiveness of the company negatively. It has been seen and noticed
that the cultural diversity is the most effective approach which should be adopted by the

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companies as it will enhance the growth of the company in a proper manner and it will be
beneficial in improving the morale of the employees belonging from the different cultures
that will enhance the overall productivity of the company in a positive manner as well
(Khalili 2016).
In creating a productive workforce, it means it means creating an environment which
will be supporting diversity along with balancing the pressures of the management, cost along
with time. There are different kinds of resources which will be beneficial in generating the
tactics of communication in the culturally diverse organization. There are different kinds of
multicultural communication aspects which needs to be followed as it is the most appropriate
aspect to implement along with promote the effective communication (Chen and Hou 2016).
The different steps or tips which are required to be followed by the companies or the senior
management officials to generate and increase the diversity in the workplace includes the
following:
Keeping an open-minded approach is the first and foremost aspect as it helps in
providing the equal opportunities to the different members working in the organization as it
will be enhancing the growth and productivity of the company in an appropriate manner.
While conducting the different trainings or the meeting sessions, it is essential for the
management of the company to understand some knowledge of the cultural backgrounds of
the different employees which will be effective in improving the overall effectiveness of the
cross-cultural communication (Kandampully, Bilgihan and Zhang 2016).
Secondly, being respectful is the other aspect that can be adopted by the different
members in the organization which will be enhancing the value of the different cultures. The
people from the different cultures needs to be handled in an appropriate and proper manner
through providing them with trainings as it will be enhancing their skills in performing the

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different tasks along with improving their morale in completing the different tasks in a
positive manner (Liu et al. 2017).
Moreover, the active listening is the other aspect that can be adopted by the
companies in a proper manner as it is the effective strategy for improving the cross-cultural
communication. There can be different frequent question and answer sessions between the
managers and the employees as it will be help them in becoming familiar with the culture and
they may not feel uncomfortable in handling the different tasks in the organization. The
proper cultural awareness is the main approach that can be adopted by the company and the
managers of the company which will be helpful for influencing the different employees and it
will enhance their growth in the company appropriately (Cai et al. 2018).
Being supportive is the other important aspect which can be helpful for the company
that can be adopted by the members in the organization as it will make the parties
comfortable. The company and the higher officials of the company should treat them with
respect and they should do their best in communicate regularly and in a positive manner
which will encourage them in completing the tasks (Moore 2018).
Therefore, from the above, it can be concluded that these are the different strategies
which can be adopted by the company to improve the cross-cultural communication and gain
competitiveness in managing the different operations in a successful manner.
Answer to Question 4
Analysis of Strategies to Improve Motivation and Explanation of Selection of Approach
In the current scenario of the complex business environment, there are different
strategies which should be incorporated by the organizations in order to motivate the
employees and improve their morale that will help them in performing in a proper manner

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and gain competitive advantage in the market effectively. In many organizations, the money
is not the only motivator and it does not affect the morale of employees in a positive manner.
As a business leader, there can be creation of the business culture which will be helpful in
promoting the fulfillment of the career (Ross, Miller and Deuster, 2018). There are different
models such as self-determination theory which can be helpful in motivating the employees
as there are three psychological needs which is needed by the different individuals- the need
to feel competent, need to feel related along with need to feel autonomous. The motivation to
the employees comes from making them feel valuable and it will be beneficial for the success
of the company in a proper manner.
Firstly, there can be influential and supportive leadership approach which should be
incorporated by the company as it will be enhancing the morale of the employees working in
the company. Leadership is the key factor in motivating employees and the supportive leaders
work in a close manner with the employees and it acts as the powerful incentive that will be
effective in making the new and existing talents remain focused (Meyer 2015).
Secondly, creating a positive work environment is the other approach that can be
adopted by the managers in the company as it will be helpful in making the employees feel
comfortable and it will enhance their capability in performing well in the different tasks
which have been assigned to them (David 2016). A most essential step in making the
employees happy and productive workspace will be helpful for sharing the different
information as well as knowledge and there will be no such scope for humiliation.
Furthermore, the encouragement of the teamwork is the other aspect which can be
adopted by the company as nothing is more effective in keeping the different individuals
focused and it will make them responsive than belonging to the team (Putra, Cho and Liu
2017). Through the proper teamwork, the different employees need to learn trust each other

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and to look beyond themselves in the workplace. The competition in the team needs to be
healthy as it will increase the overall productivity and creativity of the different employees.
Lastly, elimination of the dissatisfaction is the other aspect which is essential and
important in nature which will improve the overall effectiveness of the company and
employees in the organization. For most of the employees working in the company, it is
mandatory to increase the job satisfaction and, in such scenario, the supportive leadership is
the main and effective aspect which should be adopted by the companies as it will enhance
their morale and the work will be performed in a positive manner (Afsar, Badir and Kiani
2016). The management of the company needs to address the different problems in a proper
manner as it will be enhancing their morale and they will be able to deal with the different
problems in an accurate manner.
Answer to Question 5
Analysis of Strategies in Influencing Senior Employee in Making them Understand that
Ideas are Valuable for Growth of Organization
In the complex business environment, the communication plays a major role in
improving the overall effectiveness of the company in a proper manner. There are different
kinds of factors which can be incorporated by the company as it will be enhancing the overall
effectiveness of the company in a positive manner and it will be providing opportunities for
the employees to showcase their ideas that will enhance the growth (Perryer et al. 2016). The
influencing factor can be adopted by the employees to showcase their opinions regarding a
particular aspect and it will be helpful in making them understand that the ideas are valuable
for growth of organization.

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Proper building of trust with the senior level employees is the first aspect that is
required to be managed as influence is often and easily carried through trust. Regardless of
the position, the trust should be built between employees and top management as it will help
the employees in building different ideas that will be appropriate for growth of company
(Ashford and Detert 2015).
Furthermore, be assertive and flexible and not aggressive as it is the only way to get
the ideas noticed. By becoming assertive, it will be helpful for employees in showcasing their
ideas with full confidence and it will be beneficial for the overall success of the company in a
proper manner that will be helpful for the company in gaining competitive advantage (Martin
2018).
Lastly, focusing on actions and not arguments as it will be helpful in building
influence through perfect background and direction can be helpful in managing the different
aspects and it will be beneficial in improving the overall effectiveness.
Therefore, these are the different strategies that can be incorporated by the employee
to explain and influence the senior employee regarding the ideas which will be highly
valuable for the success of the company in a positive manner. Furthermore, the coaching is
the other aspect that can be adopted by the different members in the organizations which will
be enhancing the growth of the company in a positive manner.
Answer to Question 6
Analysis of Issues in Teams and Strategies to Improve Creativity and Innovation in
Team
From the analysis, it can be identified that the main issue which is being faced by the
team is the problems faced due to the cross-cultural groups present in the organization. As

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there are different employees who belongs to the different kinds of cultures, it can be seen
that there are different problems in handling the team members and it affects their morale in
achieving the goals in a successful manner. In order to improve the creativity and innovation
in the workplace, there are different strategies which can be included in the team as it will
improve the morale of the employees in performing the different activities in a positive
manner (Martin 2018).
Firstly, there should be healthy relationships at the heart of collaboration which will
be the most effective aspect that will be beneficial in appreciating others and engaging the
different team members in the purposeful conversations which will be creating a proper
ability to resolve the different conflicts in a proper and positive manner (David 2016).
Secondly, creation of the atmosphere which is safe, trustworthy and respectful as it
will be beneficial in encouraging the multiple perspectives that will be beneficial in
introducing the various viewpoints along with creativity (Nohria, Groysberg and Lee, 2008).
The members are required to be kept energized through stimulating around the cutting-edge
issues which will be enhancing the overall growth of the company in a positive manner. The
ideas of the different employees are required to be visible and tangible in nature wherein all
the employees from cross-cultural backgrounds can understand as it will be beneficial for
improving the creativity and innovation in the team and generate huge positive results.
Moreover, providing the great leadership is the other major approach that can be
adopted by the team leaders in managing the team members through coaching for improved
teamwork. The emotional agility is the other aspect that can be followed by the team
members and the team leader which can be producing dramatic improvements to the group
and it will be helpful in capturing the best practices and mistakes to learn from (Kim and
Mauborgne 2017).

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Therefore, from the overall analysis of the different strategies, it can be identified and
analyzed that these are the different strategies that can be incorporated by the company as it
will be beneficial in improving the overall creativity and innovation in the workplace. The
collaboration of the team members is the first and foremost aspect that should be maintained
and managed by the different employees as it will be improving the overall success in the
organization and it will be improving the morale of employees in achieving the positive
results.

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