Analysis of Leadership Styles and Ethical Leadership Report

This report provides a comprehensive analysis of management and leadership styles, with a particular focus on their application within Southeast Global Bank. It begins by differentiating between management and leadership, highlighting their similarities and differences in areas such as vision, risk orientation, and employee relations. The report then explores the impact of organizational culture, employee satisfaction, and rewards systems on leadership effectiveness. Part B delves into various leadership styles, including democratic leadership, and examines their role in achieving organizational objectives. Furthermore, it investigates the importance of ethical leadership and its influence on creating a professional culture characterized by trust and support. The report emphasizes the significance of aligning leadership practices with ethical values, legal and regulatory requirements, and stakeholder needs. Finally, the report concludes by summarizing the key findings and their implications for effective leadership within the banking sector.

MANAGEMENT AND LEADERSHIP

Table of Contents
INTRODUCTION...........................................................................................................................3
Leadership styles..........................................................................................................................3
Leadership styles in the context of organizational objectives.....................................................6
Ethical leadership.........................................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Management is the function of managing all task in an organization such as controlling,
directing, planning, organizing, co-ordinations etc. With the help of effective management
program, company can achieve their goals and target. Whereas, leadership styles means
providing appropriate guiding, directing, motivation etc. to an individual (Alonso‐Almeida,
Perramon and Bagur‐Femenias, 2017.). It is enhancing individual or team morale towards the
goals and objectives. Various types of leadership styles follow by an organization like
democratic, autocratic, laissez-faire etc.
Southeast Global bank is established in 1999 in Hong Kong. It provides various banking
services such as online banking, online bill pay, Telephone banking, auto payment services,
credit card advances, night deposit facilities, wire transfer, money order etc. This study
concluded the difference between management and leadership styles and also express about the
culture of organization. This study completely based on leadership styles in an organization. In
this study will discuss the leadership styles which is helping an organization for achieving their
objectives. Also, will critically examine of leadership style for organization and quality of leader
for create professional culture, trust, support in an organization. In this study will also critically
analyse the organization ethical and value based approach to leadership. Also, examine the
impact of culture and values; legal; regulatory and ethical requirements; and stakeholder needs
and expectations on leadership in the organization.
Part A
Similarity and difference between the management and leadership
Leadership is an srt of leading an other people. Leadership sets the new direction to follow an
particular group as leader leader is commander or head of the group.
Management is an basis process that involve an strategic planning, managing properties, setting
purposes & deploying both human assets and financial that require to achieve fixed goal (Shin
and et.al., 2015).
Similarity between management and leadership are.
Roles - Both leadership & management primary concern to allocate the existing resources
in source that can used efficiently. Where it share ultimate objective wanting is to increase the
profit and try to establish the firm robust an bottom line.

Influence - Both are involve in influencing work environment and structure. Where the
heads are suppose to lead by an example. Everyone under leader and management operates
according to the spirit. Both leader and management can motivate people to improve their
performance according to the standard performance
(Podsakoff and Podsakoff, 2019).
Vision- Both of them are anxious with an goal achievement. As they involve in working
towards an particular set of vision. Management and leadership mainly focuses on the goal of the
organisation.
Working relations- Both are involved in the working relation with people. It also
includes being ahead of an people and try to determine the source forward.
Differences between the management and leadership
Leaders create an vision and manager create goal
Leader creates an image of what they watch as inspire and possible & try to engage their
employee in turning towards the vision into an reality. Leader always think what an employee do
and try to activate the employee to become an part of an something bigger. As leader know their
great- functioning group that can be accomplish a many more working together instead of
individual working autonomously. On the other hand managers are focus on setting, achieving
and measuring the goals. As manager control the situation to reach the objective
(Bolden, 2016.).
Leaders are change agent, manager maintain status
Leaders are an proud disrupters and innovation mantras. They make change and also
know that if things working, it could an better source further. And leader understand the fact and
accept the changes to an system that often makes an waves. Where as manger on the other hand
stick with the works, structure, refining system and process and try to make them more better.
Managers just follow the order or guidelines made by the upper level and just follow the
structure (Armstrong, 2016).
Leaders unique in nature, manager are copy
Leader are self- aware & actively work to build different & try to differentiated in
personal brand Leaders are comfortable in its own shoes & try to willing stand out. Leaders
willing to themselves and are authentic & transparent in nature. Where as manager on other side

mimic an competencies behaviours and they learn from the others & adopt the leadership style
for more better work (Rich, Singleton and Wadhwa, 2018).
Leader risk oriented, manager control risk
Leaders willing to try the new things and even if leader may fail in miserably. Leader
know very well that failure often step on path for an success. As leadership have the authority to
take the risk. Where as manger try to reduce the risk and try to avoid issues or control an
problem rather embracing them. Manager can't take risk it just control the things or situation
(Gruber and et.al., 2015).
Leadership for long haul, manager think for short term
Leader have an intentionality Leader do what it say and going to do & stay motivated
always towards a huge, often distant goal. Leader always remain motivated without getting
rewards regularly. Where as manger work for short period goals, that seek for more
acknowledgement (Renz and Herman, 2016).
Leader personally grow, manager rely on existing
Leader know that if it not learn something new each day, than it is very difficult to stand
still, they fall behind. They remain willing and always seek to remain as relevant in ever-
changing of work. Leader try to seek and build te people and information can expand the
thinking . Where as manager double down what create them successful, by adopting proven
behaviour and perfect existing skill (Cole and et.al., 2017).
Leaders coach, manager direct
Leaders already know that employee who work for them, are already have answer and
able to find them. Leader see the people competent & are optimistic about its potential. It resist
an temptation that to tell the people or employee what and how to do. On other hand manager
just assign the task & provide an guidance hoe to accomplish the work (Pihlainen, Kivinen and
Lammintakanen, 2016).
Leaders build relationship, manager process
Leaders are mainly focus on the employee and all stakeholders and need to motivate in
order to realize an vision. It know its stakeholders and try to spend lot of time with an employee
and built loyalty's well as trust by delivering on their promise. On other side manager focus on
structure of the organisation and make it necessary and set to achieve goal. Manager mainly
focus on system to attain desired goals(Solomon, Costea and Nita, 2016).

Culture of organisation affect way of organisation
Organisational culture established an way that organization or an work envirnment function and
the way employee interact one another, norms, habit for an daily activity that all make firm's
culture (Morden, 2017).
Happy employee make happy customer
If the employee of the organisation find satisfaction in job than the employee can go for
extra mile for make an customer happy. It shows that customer retention are higher when an
employee highly engaged in work. Organisation provide the tools to the employee when they
need to and try to empower them act as deem necessary. Show the employee that they valued in
the team member and go with long towards making an satisfied customer (Shin and et.al., 2015).
Create good atmosphere
Improve trust & good communication among the managemnt and employee, and between
various section of an company. If an employee spends it all energy in fighting or in jocking than
the position not left much for an productive. If the employees are afraid for jobs than they spend
its time and watching or looking for new jobs. If not take care of consumers. Organisation create
an good atmosphere at workplace and try to boost employees energy so that employee willing to
work and the customer can pick up on right away (Podsakoff and Podsakoff, 2019).
Rewards
As the organisation provide the reward to employees on basis of its fair, logical and
performanc. It give an employees feeling of security and need do its best. If organisation tell the
customers service that want and provide excellent consumer service. But most essential KPI
customers per hour than quickly lose the trust. To support consumer orientation, try to evaluate
employee performance which is based on strength the customer service and also give incentive
for an improvement of performance. Reward that provide best service. One of the best source to
ask an top performance with the help of training. So that it can teach the secrets to rest of an
workforce (Bolden, 2016.).
Conscious choice to live values
As the organisation providing the good culture environment to the employee and If the people
say that they are full know & understand the company value than the employee are fully engage
in with work and compare with people who are not. Such employees feel that they are part of

something larger than the themselves. Such type of feeling commitment can help them to bring
out more of its best performance (Armstrong, 2016).
Leaders principles
Ownership-Leader is an owners. It think for an long term and do not sacrifices for an
long term values for try to get the short term result. Leader always act on behalf of an entire
organisation and leader think beyond its own team and also never say that it's not my job. Leader
always try to learn something new so that it can help to the people to solve out the issues.
Invent and simplify- Leaders require innovation and expect and want invention from its
team members and always source to simplify the things. Leaders are externally aware for the
external environment and always look for an new ideas's from an everywhere and try to simplify
the solution. As always do new things it accepted that it may misunderstood for an long term
period of time (Rich, Singleton and Wadhwa, 2018).
Hire and develop best- To hire and promotion values leader raise the performance of the
employee. It recognise an people exceptional talent And try to willingly move an employee
throughout the organisation. As leader develop itself and also serious about the role to coaching
others. It work on behalf of people invent mechanism for an development like an career choice.
And always try to develop best for the organisation as well as employee (Gruber and et.al.,
2015).
PART B
Leadership styles
Leadership is the quality of an organization and a person to guide and motivate someone.
With the help of different kinds of leadership styles leader can lead an individual or an
organization towards their goals and objectives.
Various leadership styles
There are various types of leadership styles available in organization. Which is helpful
for making something motivational concepts also help in different stages in company such as
decision-making, guiding, problem solving etc.
Democratic Leadership styles(Commonly effective): In this type of leadership individual and
team members has right to participate on decision-making. This types of leader express
cooperation and the free flow of thoughts (Xu, Loi and Ngo, 2016). In democratic leadership
styles person can say upon some situation and leader also consider that, but an individual and

team members not have the authority to take decisions in an organization (Amanchukwu, Stanley
and Ololube, 2015). All the rights and authorities to take decision only have by the leader. It is
the best leadership style when tying to solve a difficult problem. It is also helpful for
encouraging the creativity of employees of an organization. The democratic leadership style
build strong relationship with the team members of a company. With the help of these leadership
style individual can improve job satisfactions. For an example, Southeast Global bank in Honk
Kong use this strategy in their organization. For a situation at the time of company shares goes
down, that time company board meeting leader give a chance to participate in decision-making
process, and they can suggest their opinion for overcome to this situation. That type of styles is
known as democratic leadership. With the help of democratic leadership style, organization can
take decision quickly. If company take decision fast then, they also enhance their productivity.
Autocratic leadership(Rarely effective): Autocratic leadership styles is just the opposite to the
democratic leadership. In this leadership styles leader will not take any kind of input or
participation of their team members or an individual. Workers or employees are not considered
or not consulted to about decisions. Most of the organization not use this type of leadership
styles just because of loosing their employees. This leadership style is very much effective when
time is nerve-racking and the process of decision-making is very fast. In case, if Southeast
Global bank having work load in their organization and wants to change working shifts of the
employees, they are not concluded their employees in this decision (Chang, Chen and Chiou,
2015). Directly leader or management take the decision and that decision impose on the
employees of bank. With the help of autocratic leadership style a company can achieve their
objective such as they create their own rules and policies, employees have to follow them. So, it
will consume few times of firm which is created company output higher level.
Laissez-Faire Leadership styles(Sometime effective): In this type of leadership styles
individual or employees are free to perform their task and role. That types of leadership style
founder not make nay kind of strict policies and procedures for their employees. They show full
trust upon their team members and the employees. Also, Laissez-Faire leadership style motivate
and empower workers of the organization. This leadership style motivate workers and boosting
the high level of productivity of the employees (Efferin and Hartono, 2015). With the help of
these leadership style team of an organization can be more creative and innovative. Just in case if
Southeast Global bank want to design policies for their customers then it's the best leadership

style. Because bank workers are very well know about the customers needs and wants. So, if
bank take their employees opinion than it can be effective and profitable for bank. With the
laissez-faire leadership style, organization can achieve their goals like employees perform freely,
they are able to perform task more effectively. With the help of leadership style organization
target accomplish more creatively.
Transformational leadership(Sometimes effective): This leadership style is known for
improving and transforming the organization and company's rule. In this leadership organization
or management assign fix number of task and goals to their employees for every week or month.
But in leadership, leader contently pushing them to achieve their task. When workers starts to
work with that kind of leader, in that case leader assign them their task and deadlines to
accomplishing the task. This is highly motivated leadership styles because it is shows their
employees that they have ability to perform their task efficiently (Franco and Haase, 2017).
Transformation leadership style is very effective in an organization, because it is helping
company for lowering their turnover cost. Just because of transformation leadership style all the
employees of an organization completely engage in their task. With the help of leadership style
employees perform their task effectively and all task of employees finish on time. It is also
helped leader and management of company to creating and managing change in firm. Also,
helping leader for creating high level of enthusiasm in employees. Southeast Global bank also
use this style of leadership, in bank various kinds of sales projects are available. Southeast
Global bank assign that sales project to each and every person of the bank and also assign the
deadline for accomplishing the task. With the help of this type of leadership person can learn
new things and also feel motivated.
Transactional leadership style (Sometimes effective): Transactional leadership style is very
popular style of today's. In this style manager gives reward and awards to their workers for
appreciate their work and task. This leadership helps each and every employee for establishing
their roles and responsibilities, but is also motivated bare- minimal work if workers are known
how much their try deserving all time (Harsanto and Roelfsema, 2015). In leadership program
various types of incentives program organization offer to their employees for contently
motivating them. This style of leadership is very effective in an organization because employees
feel motivated. They receive attractive rewards and punishments. With the help of these
leadership style person can easily achieve their goals and objective which is assign by the leader,

it is also helping a company for increasing their productivity. For a situation in Southeast Global
bank, for marketing team this leadership style is best. Because with the help of transactional
leadership leader can motivate their employees for achieving their marketing team by give them
attractive bonus.
Bureaucratic leadership style(Rarely effective): In this leadership style all things are listened
and consider the stimulation of workers, different autocratic leadership, but leader have a right to
reject an employees input if it's conflict worth an organization rules and policies. In this type of
leadership styles workers not feel controlled they are free to perform their task. This leadership
style is basically structure centred and leaders always take these seriously (Garg and et.al., 2018).
The major benefit of bureaucratic leadership, it's reduce the favouritism in the organization. It is
also helped leader for centralized work and roles within a team. This leadership styler also
promote high level of creativity in a company and also create job security in firm. Southeast
Global bank, can use this type of leadership style in their bank. Sometimes bank employees raise
some unusual demands in front of management or authorities which is against the bank policies
or procedure, then leader have right to denied their suggestion and impose their own opinion in
the bank which is beneficial for an organization.
Coach style leadership(Commonly effective): In this type of leadership styles leader coach
their team members and trained them well for achieving the company goal. This style of
leadership completely focus upon the team work. In this style leader enhance their team
members skills and provide them a way (Chang, Chen and Chiou, 2015). The main objective of
this leadership style is creating a strong team that can communicate well and enhance each other
skills. This style not only motivate the employees but also encourage them to take duty. Also,
helps organization to create employees engagement. It is also useful for developing advanced
potential workers. Southeast bank also use these leadership styles in their bank for make their
employee highly potential and motivating. In case, if bank is facing low productivity than by
using this leadership style organization can enhance their productivity and profitability.
Leadership styles in the context of organizational objectives
ETHICAL LEADERSHIP
Moral principle and branch of philosophy deals with morality is known as Ethics. Ethics
analyses about people's rights and responsibility, moral rules which people apply during
decision-making and behaviour of relationship among people. Leadership main goal is to lead

organization in growth state. Leadership make relationship between peoples. Effective leadership
can influence through ethically. In bank, ethics leadership is important because it enhances
trustfulness and encourage employees to accept and follow bank's goal. Ethics in leadership is
supportive to spring organization's growth and employee's value on higher level cause ethical
behaviour. Ethical leadership provides right framework for company. It provides transparency in
decision among employees, customers and management. It encourages open communication
between management and customers. It supportive to gain trust of customers due to ethical
behaviour. Ethical leadership basically depends on five principles these are respect, community,
honesty, fairness in decision and employment. These five principal is crucial for any
organization, company and bank. These principles are designed to reduce the chances which is
generally occurs by low-suit within workplace, creating job security etc. It's crucial for any
organization, company and bank. Ethical leadership guides management to do right thing which
IS favourable for all.
Critical analysis
Ethical leadership style is placed for bank because it creates more positive environment
on workplace where each employee treat's with respect to each other. It supportive and focus on
building good relationship between employee's and management. It assistive to create moral and
retain employees and inspire employees productivity in bank. This style is helpful to minimize
harm in workplace by taking right decision between wrong and right. Ethical leadership style is
supportive to solve issues before arising in company. It's subsidiary to retain employees in
company by transparency in decision cause these employees encourages for giving the best
performance in company. This leadership assists open communication and increase dignity and
morality of employees and customers. To follow ethical leadership style in company, Bank and
organization that will lead profitability and help to create a healthy, positive and supportive
workplace. It creates long term vision which provides opportunity for everyone. It reduces
liability in company or reduces turnover of employees that leads automatically profit. It
encourages co-action and eliminates disputes between employees and management. It assists to
avoid corporate crisis.
This leadership consists some disadvantage because this leadership requires more
knowledgable leader. This program can be costly or time-consuming which will impact company
economy. Ethic programs also can develop issues on work place. For example policies of ethics

is often review and updates so that will create studiedness in workplace. This leadership style
requires clarity all times that consumes more time of employees. For example employees have to
assure leader that they are working on same page for organization vision. To make them satisfy it
will consume time rather to focusing on company productivity. It requires training &
communication of ethical policy, this requires higher overheads. Ethical compliance program
can't promote company due to absence of management support so that can create clashes within
workplace.
Critically examination of leadership style for organization
For Southeast Global bank, Laissez-Faire leadership style is very effective. Because in
these style of leadership style employees get right to perform their task freely and no need to
guide and controlling them. That quality of leadership creating healthy work environment in
bank and perform their task in most innovative manner.
Southeast Global bank use this leadership style in their organization because it also has
various advantages which is beneficial for bank such as, it permits employees to minimizing
their leadership skills. Because various bank employees have numbers of years working
experience that make them self disciplined towards the work. With the help of laissez-faire
leadership style employees are able to create their own environment in bank (Muller and Turner,
2017). Because in bank work load is very high and bank employees also have to handle various
type of customers whose have several problems, if they are freer than they can mange all things
more creatively. It is also generates satisfactions in work of the employees. They are performed
their task by own that's why they feel more satisfied towards their task and job role. This
leadership style is very much relevant for Southeast Global bank, because it very much effective
to realize work pressure of bank employees. They are freely deals with their clients and also
provide them the best opportunity.
Servant leadership:
Servant leadership styles a type of leadership in which leader serves others, before
anything other. The Servant leadership style is design by the Robert K. Greenlaef in 1970. In this
type of leadership styles leader thinks first about the others, instead of self. They are more
obsessed about the profit and development of some other rather than putting their personal
desires or goals first. For achieving the trust, respect and support of team members, also for