Leadership and Management Report: Sustainability at Sydney Opera House

This report, prepared for a Diploma of Leadership and Management course, examines the Sydney Opera House's mission, vision, goals, and environmental sustainability policies. The report explores the benefits of a training session for staff and reviews the organizational structure. It outlines the Sydney Opera House's procedures, staff responsibilities, and models for sustainable practices, including the concept of a 'green theatre.' The report develops options for the direction and focus of the sustainability policy, discussing barriers to sustainability, the process for developing the policy, and strategies for promoting awareness and maximizing policy impact. Furthermore, the report analyzes environmental and sustainability legislation, strategies for promoting awareness, and strategies to maximize the impact of policies. The analysis includes recommendations for improving policies based on research and legal considerations, aiming to enhance the Opera House's environmental commitment and operational effectiveness.

Running head: DIPLOMA OF LEADERSHIP AND MANAGEMENT
Diploma of Leadership and Management
Name of Student
Name of University
Author Note

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DIPLOMA OF LEADERSHIP AND MANAGEMENT
Table of Contents
Part-A.........................................................................................................................................2
1. Review mission, vision, goals and policies of Sydney Opera House.................................2
Part-B.........................................................................................................................................2
1. Choosing between presentation and training session.........................................................2
2. Reviewing organisational structure....................................................................................3
4. Delivering training..............................................................................................................3
a. Brief description of the Sydney Opera House Environment Sustainable Policy................3
b. An outline of Sydney Opera House procedures.................................................................3
c. Information about responsibilities of staffs........................................................................4
Assessment 1..............................................................................................................................4
1. Models used by theatres and performance spaces..............................................................4
2. Developing three options for direction and focus of policy...............................................4
4. Drafting sustainability policy.............................................................................................6
5. Discussing with business manager about:..........................................................................6
a. Typical barriers to sustainability........................................................................................6
b. Process for developing the policy.......................................................................................7
6. Updating draft according to agreement..............................................................................7
7. Collating research into legislations....................................................................................7
a. Outlining environmental and sustainability legislation......................................................7
b. Explanation of developing sustainable policy....................................................................8

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DIPLOMA OF LEADERSHIP AND MANAGEMENT
c. Strategies for promoting awareness....................................................................................8
d. Strategies to maximise the impact of policies....................................................................9
b. Evaluating of graphs and charts to identify trends in data.................................................9
c. Describing success and shortfalls of the implementation of sustainability........................9
d. Describing trends that may require remedial action.........................................................10
e. Reviewing Sydney Opera House policies to measure resources......................................10
f. Recommendations for improving policies........................................................................10
Bibliography.............................................................................................................................12

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Part-A
1. Review mission, vision, goals and policies of Sydney Opera House
Mission: The mission of Sydney Opera House is twofold. One is to renew and put
value on the opera house for the development of the future and the other is to provide
inspiration and strengthen the community with its actions (Sydneyoperahouse.com, 2018).
Vision: The vision is to be bold and inspiring like all other Opera Houses
(Sydneyoperahouse.com, 2018).
Goals: The goal of Sydney Opera House is to ensure that sustainability is maintained
and the theatre manages to provide entertainment to the people visiting it
(Sydneyoperahouse.com, 2018).
Policies: The environmental sustainability policy of Sydney Opera House is to
maintain the commitment made to sustain the environmental sustainability
(Sydneyoperahouse.com, 2018).
Part-B
1. Choosing between presentation and training session
A training session can be conducted for the staff members of Sydney Opera House.
This is mainly because training can help employees gain a practical as well as a theoretical
experience. The goals and objective of the theatre need to be mentioned to the employees so
that they can provide support for the welfare of the theatre. The training method need to
include a proper communication strategy and provide the employees with the knowledge
about the importance of Sydney Opera House in the cultural heritage of Australia.

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2. Reviewing organisational structure
The organisational structure of Sydney Opera House includes Board of Directors that
analyses the working of the theatre. There are gift houses and food houses that provide
refreshment for the people visiting the theatre. Staffs exist that are internal as well as external
such as electrical maintenance staffs, bars and cafe staffs and so on. Therefore, the training
can be provided to the people that are the external staffs of the theatre. This is mainly because
these people do not possess knowledge about the policies and procedures that Sydney Opera
House possesses. Hence, to ensure that the external staffs do not hamper the progress of the
theatre, it is necessary that training be provided about the objectives of the theatre.
4. Delivering training
a. Brief description of the Sydney Opera House Environment Sustainable Policy
The sustainable policy of Sydney Opera House includes abiding by the rules related to
the environment. The commitments made towards the corporate social responsibility need to
be descried in a manner so that the external as well as the internal staffs of the theatre remain
aware of the rich cultural as well sustainable development of the theatre. The expected
outcomes of the stakeholder groups in this case include positive support so that the theatre
can remain active in the Australian community.
b. An outline of Sydney Opera House procedures
According to Crane and Matten (2016), the procedure followed in the Sydney Opera
House for maintaining sustainability is simple. The theatre does not allow any type of wastes
to be dumped in around the premises. The use of plastics is banned and the theatre provides
opportunities to maintain a clean place by installing dustbins for throwing excess junk. These
junks are cleaned everyday and a system is developed that provides alert to the managers in

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the case of excess junk. This helps in keeping the employees active in terms of cleaning the
junk and maintains sustainability within the theatre.
c. Information about responsibilities of staffs
The responsibility of the staffs needs to depend upon the sustainable practises of the
theatre. The staffs of Sydney Opera House need to understand the importance of the
sustainability policy of the theatre and based on the understanding the responsibilities of the
staffs such cleaning and promoting sustainability among the customers need to be provided.
At the same time, activities such as cleaning the premises and restricting the pollutants from
the vehicles can help Sydney Opera House to maintain its sustainability policies. In this
regard, the outcomes that can be expected include positivity from the members and customers
can enjoy a clean experience in the theatres.
Assessment 1
1. Models used by theatres and performance spaces
To ensure that sustainability as well as good performance of the theatres is mentioned,
it is necessary to adopt the best practise that can help in ensuring the popularity of the
theatres. Wood et al. (2014) stated that the adoption of green theatres could help in the
development of the theatres such as Tiny Opera Company. The green theater provides for an
ecological environment that provides customers and employees to continue working in a
clean environment. It helps in creating plays that educate and promote the importance of
sustainability in the environment. Therefore, it can be said that the green theater provides
extra responsibility to staff members of the Tiny Opera Company.
2. Developing three options for direction and focus of policy
Options Likely Timeframe Cost

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effectiveness Implementation
Use resources
wisely
The likely
effectiveness of
the wise use of
resources can
help Tiny Opera
Company to
maintain
sustainability in
the business and
ensure that it
gains popularity
and recognition
for its success
The timeframe
for this
particular
strategy to be
applied includes
6 months
The cost
required for
gaining
resources can be
about
AUD$434,750
Encourage
visitors to
consider
sustainability
Contribution
from the visitors
can help Tiny
Opera Company
to promote
sustainability in
the community
The timeframe
for this can be 3
months
The cost
required for this
may include
about
AUD$5,400
Focus on
appropriate
management
principles
The
management
principles can
help Tiny Opera
Time required
for this can be 1
month
Cost can be
based on the
resources
acquired by the

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DIPLOMA OF LEADERSHIP AND MANAGEMENT
Company to
maintain its
effectiveness in
the community
and ensure that
the heritage is
fulfilled
theatre
Table 3: Tiny Opera Company sustainability option
(Source: Created by author)
4. Drafting sustainability policy
The scope of the policy is to ensure that it provides a string message to the people of
the community. The policy can help in building the concept of sustainability among the
people so that they can promote sustainability among the society. The commitment of Tiny
Opera Company towards the sustainability policy includes abstaining from using any type of
plastic waste materials or pollutants that can harm the theatre. Smoking inside the premises of
the theatre is banned which is the focus of the sustainability policy of Tiny Opera Company.
5. Discussing with business manager about:
a. Typical barriers to sustainability
According to Mowforth and Munt (2015), sustainability policies can face barriers
regarding the pitching of the ideas. The board or the community may not accept the ideas
developed for the sustainable policies. At the same time, barriers may be faced with respect
to the cost of implementing the policies. The financial position of Tiny Opera Company may
be a cause of barrier for implementing an effective sustainability policy. Lack of training and
lack of education can also be a huge factor for the barrier of the sustainability policies.

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b. Process for developing the policy
The process undertaken to develop the policy in a sustainable manner includes
analysing the financial stability of Tiny Opera Company. The manner in which the company
can position its finances can help in the development of the policy. The policy needs to take
into consideration the stability it can provide along with the resources required for
implementing the policies. The development of the policy also requires the assistance from
the managers so that the policy can be approved in a positive manner. The time required for
the development of the policy also needs to be analysed so that it does not take extra time
than the budget.
6. Updating draft according to agreement
The draft can be modified based on the new rules and policies implemented in Tiny
Opera Company. The draft submitted did not take into consideration the legal factors that
needed to be considered for the effective implementation of the sustainability plan.
According to Waas et al. (2014), the legal and ethical considerations need to be such that it
can provide Tiny Opera Company with an opportunity to ensure that violations regarding any
sustainability policy are not conducted. At the same time, the policies and procedures of the
company in relation to engage in sustainability act can be implemented in the draft. This can
provide extra responsibility to the employees in terms of maintaining sustainability.
7. Collating research into legislations
a. Outlining environmental and sustainability legislation
The environmental and sustainability legislation that Tiny Opera Company need to
follow includes the provisions mentioned in the Environment Protection and Biodiversity
Conservation Act 1999. According to this act the important heritage, flora and fauna of a
country are considered as environmental significance (Luonila & Johansson, 2016). Tiny

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Opera Company may not fall in the category of famous Opera Houses located in Australia,
but following the provisions of the act can help the company to gain recognition in the
market. Therefore, Tiny Opera Company can help in maintaining balance between the
sustainability as well as the environmental condition of the country.
b. Explanation of developing sustainable policy
The commitment of Tiny Opera Company is to ensure that proper resources are used
for the development of the company and the sustainable policy. The company uses low
volatile paints while painting the walls so that excessive fumes are not emitted. The company
have also ensured that they have manual switching of air conditioners so that every staff
remains responsible with the equipments handled by them. Therefore, it can be said that the
development of the sustainable policy with respect to these changes can be done by analysing
the concerns of the employees and the policies followed in the company. Green theatre theory
can be used to align the sustainable policies with that of the policies of the company.
c. Strategies for promoting awareness
The strategies that can be undertaken for promoting awareness can include recruiting
people that share similar passion about the safety of the environment. The environmental
safety is important for the survival of the community and therefore, it is necessary that the
employees of Tiny Opera Company have an interest in the protection of the environment and
indulge in sustainability within the premises. At the same time, another strategy that can be
adopted is the fact that corporate social responsibility can be undertaken that highlights the
importance of maintaining sustainability within the community. The CSR act can be
implemented in the form of conducting a play about the topic.

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d. Strategies to maximise the impact of policies
Tiny Opera Company can formulate strategies that can help in the effective
implementation of the policies. These strategies need to be based on the legal rules such as
making every employee swear an oath about using sustainable equipments. The use of
harmful emissions can be reduced by imposing monetary fines for the employees using it. At
the same time, binding the employees in a legal contract about the use of sustainable policies
can be implemented so that they can proceed with the effective cleaning of the premises. This
can help the company to remain competitive and at the same time ensure that the strategies
are implemented in a positive manner.
b. Evaluating of graphs and charts to identify trends in data
Plotting of graphs and charts can help Tiny Opera Company to understand the
progress it has made in trying to maintain sustainability in the business. The charts can be
either used to compare the development taken place in the company on a yearly basis or can
be done based on the performances between two or more companies. Tiny Opera Company
can ensure that it analyses the progress of sustainability taking into consideration both the
forms of analysis. The yearly progress as well as the comparison between with other theatre
companies like Sydney Opera House can help in assessing its performance.
c. Describing success and shortfalls of the implementation of sustainability
The success that can be attained by implementing the sustainability is the fact that
Sydney Opera House can ensure that the company does not receive any type of criticism from
its customers or competitors. The success can help in providing a boost to the company and
making it a recognisable theatre company. However, on the other side, one of the shortfalls of
the sustainability is the trends used in the resources. The resources of the company may be
depleted and it is important for Sydney Opera House to ensure that financial as well human
resources of the company are managed in a positive manner.

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d. Describing trends that may require remedial action
After analysing the recent trends that define sustainability, it can be said that Sydney
Opera House need to analyse certain criteria that are required for the promotion of
sustainability in the company. The remedial actions that need to be undertaken are by
improving the areas such as financial and resource allocation. The plan for the development
of the remedial action need to be based on the resources that are available for the company.
The resources can be increased by ensuring that the company get to recruit people that can
help in maintaining the sustainability by conducting regular scan of the nearby environment.
e. Reviewing Sydney Opera House policies to measure resources
Sydney Opera House measures resources by identifying the talented employees from
the employees that require training. In this case, the talents are merely judged based on the
ability to maintain sustainability. The record regarding the consumption of the resources are
kept with the help of modern technologies. The measurement is based on the total
consumption of resources such as electricity so that based on the consumption effective
planning can be made. The sustainability factor of the company is addressed by analysing
these resources and ensuring that the consumption of electricity or other natural resources are
not in excess. This is done by providing a restriction about the use of natural resources per
day. The lights can remain turned off after the show and during the days, which does not have
the show. This can help in conserving electricity and ensure that proper process is maintained
in the theatre that can help in maintaining the sustainability factor. Therefore, Sydney Opera
House can improve based on the application of these changes.
f. Recommendations for improving policies
Based on the analysis of the Sydney Opera House, it can be said that the theatre need
to ensure that the policies follow the legal rule of Australia. The legal law of the country can
help in ensuring that Sydney Opera House remains one of the cleanest and sustainable places

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in the country. The legal laws implemented by the country as well as the rules and policies of
the theatre can prevent people from violating the sustainable practises. Therefore, this
particular change can help Sydney Opera House to maintain its reputation as well as continue
meeting its mission and vision. At the same time, the theatre can ensure that sustainability is
developed by formulating a play that highlights the importance of the process. In this regard,
it can be said that the customers visiting the theatre can be treated with the play in a manner
that can help it to maintain sustainability.

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