Kaplan Business School MBA401: Management Report on Leadership
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This report provides a comprehensive analysis of leadership and talent management, focusing on key concepts such as recruitment, organizational culture, and human resource practices. It explores various leadership theories and their practical applications, drawing on real-world examples and case studies. The report delves into the importance of talent acquisition and retention, highlighting the role of employee engagement and performance management. It also includes an analysis of psychometric test results, feedback, and class activities to assess the student's leadership capabilities and identify areas for improvement. The report examines the significance of organizational culture and its impact on employee behavior and overall business performance. The report analyzes the student's strengths and weaknesses, providing insights into their leadership style and potential for future development. Additionally, the report references online resources and articles to provide a broader understanding of the topic. The report also includes feedback analysis from previous assignments and provides recommendations for improvement.

Running head: MANAGEMENT
Management
Name of the student
Name of the university
Author note
Management
Name of the student
Name of the university
Author note
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1MANAGEMENT
Table of contents
Introduction......................................................................................................................................2
Leadership theories based on recruitment and talent management.................................................2
Online accessed resources...............................................................................................................3
Theoretical applications in real world.............................................................................................4
Discussion based class activities.....................................................................................................5
Feedback analysis............................................................................................................................6
Psychometric test analysis...............................................................................................................7
Conclusion.......................................................................................................................................8
Reference list and bibliography.......................................................................................................9
Table of contents
Introduction......................................................................................................................................2
Leadership theories based on recruitment and talent management.................................................2
Online accessed resources...............................................................................................................3
Theoretical applications in real world.............................................................................................4
Discussion based class activities.....................................................................................................5
Feedback analysis............................................................................................................................6
Psychometric test analysis...............................................................................................................7
Conclusion.......................................................................................................................................8
Reference list and bibliography.......................................................................................................9

2MANAGEMENT
Introduction
In order to maximize the efficiency of the management, leadership practices have become
necessary in every field (Amar and Mullaney 2017). Developing strong human relation as well
as higher level of performance, leadership plays a crucial role. Through the study, leadership
aspects as well as quality of mine has been measured through the learning process. Importance of
recruitment and talent management, which are needed for delivering the standard quality of
performance has been discussed as per the learning process. Through the psychometric tests,
different capabilities of mine have been critically discussed. Depending on the class activities, in
which I have been participated, collected feedbacks have been highlighted, which has helped me
to enhance my knowledge. After analyzing the entire report, depending on my ability, what type
of leader I am, will be identified.
Reflective essay
Leadership theories based on recruitment and talent management
Depending on the knowledge, which has been gathered by me during the learning
process, it can be said that the leadership is something that influence the management activities
as well as internal culture in an organization (D’aunno, Alexander and Jiang 2017). Depending
on the cultural ibnitiati9ves adopted by the management, the employee engagement as well as
human power in the workplace can be increased. During the learning process, I have also learned
about the human resource theories, which are important for driving the organizations’ activities.
Through the learning, I have taught about the different perspectives of leader5ship, which are
important for implementing the human resource functions in the workplace.
Introduction
In order to maximize the efficiency of the management, leadership practices have become
necessary in every field (Amar and Mullaney 2017). Developing strong human relation as well
as higher level of performance, leadership plays a crucial role. Through the study, leadership
aspects as well as quality of mine has been measured through the learning process. Importance of
recruitment and talent management, which are needed for delivering the standard quality of
performance has been discussed as per the learning process. Through the psychometric tests,
different capabilities of mine have been critically discussed. Depending on the class activities, in
which I have been participated, collected feedbacks have been highlighted, which has helped me
to enhance my knowledge. After analyzing the entire report, depending on my ability, what type
of leader I am, will be identified.
Reflective essay
Leadership theories based on recruitment and talent management
Depending on the knowledge, which has been gathered by me during the learning
process, it can be said that the leadership is something that influence the management activities
as well as internal culture in an organization (D’aunno, Alexander and Jiang 2017). Depending
on the cultural ibnitiati9ves adopted by the management, the employee engagement as well as
human power in the workplace can be increased. During the learning process, I have also learned
about the human resource theories, which are important for driving the organizations’ activities.
Through the learning, I have taught about the different perspectives of leader5ship, which are
important for implementing the human resource functions in the workplace.
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3MANAGEMENT
I have also learned about different performance based activities, which can help to
achieve the strategic goals in the company. Defining different contemporary theories of
leadership, I have taught about the importance of group engagement for bringing higher level of
performance in the workplace. During the learning process the Ulrich’s 4 roles model and 3
strategies of building HR model have been discussed. On the other hand different types of
leadership such as autocratic, entrepreneurial, passive, servant and evidence based leadership and
those implementations have been highlighted. Analyzing the different leadership styles, I have
tried to relate those with the behavioral characteristics of mine. These leadership styles have
helped me to understand in which situations these styles can be applicable. In case of analyzing
the organizational culture, Sachin’s cultural has been discussed, in which I have learned about
different organizational values and beliefs.
By continuing this, I can also say that during the learning session, talent acquisition is
necessary for identifying the human resource planning process in an effective manner. It is
beneficial in terms of motivating the people for performing in team. Hence, it can be said that
through the learning process, I have got to know about the important role of leaders for
increasing group engagement in a task. On the other hand, I have also learned that through the
talent management initiatives, individuals can be able to identify their own abilities, which can
help to identify the gap between the actual performance and expectations of the individuals.
Online accessed resources
Internet and social media sites play an important role in the current learning process.
Using different sources provided during the class, I have gathered some knowledge regarding the
leadership theories and its implementations in the organizational contexts. I have also gathered
the knowledge regarding different organizational culture after the implementation of different
I have also learned about different performance based activities, which can help to
achieve the strategic goals in the company. Defining different contemporary theories of
leadership, I have taught about the importance of group engagement for bringing higher level of
performance in the workplace. During the learning process the Ulrich’s 4 roles model and 3
strategies of building HR model have been discussed. On the other hand different types of
leadership such as autocratic, entrepreneurial, passive, servant and evidence based leadership and
those implementations have been highlighted. Analyzing the different leadership styles, I have
tried to relate those with the behavioral characteristics of mine. These leadership styles have
helped me to understand in which situations these styles can be applicable. In case of analyzing
the organizational culture, Sachin’s cultural has been discussed, in which I have learned about
different organizational values and beliefs.
By continuing this, I can also say that during the learning session, talent acquisition is
necessary for identifying the human resource planning process in an effective manner. It is
beneficial in terms of motivating the people for performing in team. Hence, it can be said that
through the learning process, I have got to know about the important role of leaders for
increasing group engagement in a task. On the other hand, I have also learned that through the
talent management initiatives, individuals can be able to identify their own abilities, which can
help to identify the gap between the actual performance and expectations of the individuals.
Online accessed resources
Internet and social media sites play an important role in the current learning process.
Using different sources provided during the class, I have gathered some knowledge regarding the
leadership theories and its implementations in the organizational contexts. I have also gathered
the knowledge regarding different organizational culture after the implementation of different
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4MANAGEMENT
leadership strategies. During the class, I have gathered the information about the HR practices in
Apple, Telstra and Westconnex. In the resources, it has been identified by me that depending on
the HR practices, the business growth in the workplace can be introduced in an effective manner.
During the learning session, different articles, which are available on the internet have been
introduced, where the information regarding the failure as well as success of HR policies have
been discussed. Using the company websites, different facilities, which are being provided by the
organizations have been identified by me.
After reviewing the articles as well as different blogs introduced by the news channels, it
has been analyzed by me that internet has become an important knowledge transforming
platform for the global learners. Analyzing different cultural aspects of the reviewed companies,
I have analyzed, diversified working culture as well as different perspectives of the internal
people are playing influential role for driving such incidents. Through the online sources, which
have been provided during the class, it has become easier for me to understand the human
resource activities adopted by the renowned organizations in order to sustain in the market
(Schyns and Riggi 2016). Through the online sources, I have learned that in case of improving
the human resource activities, the reward system and performance management initiatives are
being adopted for appreciating the talent. I have analyzed that leadership theories are important
for driving the organizational culture as well as performance management initiatives in the
workplace. Analyzing my own capabilities, I can say that the leadership practices which have
been mentioned for improving the organizational culture can be beneficial in the organizational
context in future.
leadership strategies. During the class, I have gathered the information about the HR practices in
Apple, Telstra and Westconnex. In the resources, it has been identified by me that depending on
the HR practices, the business growth in the workplace can be introduced in an effective manner.
During the learning session, different articles, which are available on the internet have been
introduced, where the information regarding the failure as well as success of HR policies have
been discussed. Using the company websites, different facilities, which are being provided by the
organizations have been identified by me.
After reviewing the articles as well as different blogs introduced by the news channels, it
has been analyzed by me that internet has become an important knowledge transforming
platform for the global learners. Analyzing different cultural aspects of the reviewed companies,
I have analyzed, diversified working culture as well as different perspectives of the internal
people are playing influential role for driving such incidents. Through the online sources, which
have been provided during the class, it has become easier for me to understand the human
resource activities adopted by the renowned organizations in order to sustain in the market
(Schyns and Riggi 2016). Through the online sources, I have learned that in case of improving
the human resource activities, the reward system and performance management initiatives are
being adopted for appreciating the talent. I have analyzed that leadership theories are important
for driving the organizational culture as well as performance management initiatives in the
workplace. Analyzing my own capabilities, I can say that the leadership practices which have
been mentioned for improving the organizational culture can be beneficial in the organizational
context in future.

5MANAGEMENT
Theoretical applications in real world
Depending on the case study of Blunt Brittany, the knowledge regarding the heavy
competitive business environment has been gathered. Different strategic plans have been
analyzed for bringing the progressive behavior in the workplace (Mihrez and Thoyib 2015).
Different leadership traits and characteristics which are required for bringing the growth in the
workplace have been identified. Leadership effectiveness as well as the implementation of
theoretical aspects of leadership has been highlighted through the lecture. Through the lecture
four important categories have been highlighted, which are important for implementing the
leadership practices in the workplace. As per the lecturer, strong work ethics, achievement and
drive, power and tenacity need to be focused, in case of motivating the leadership practices in the
workplace (Mihrez and Thoyib 2015).
Discussion based class activities
In order to analyze different personality traits of mine, 16pf framework has been
developed. Through this framework, I have got to know about the capabilities, which can be
beneficial in terms of bringing the working efficiency of mine. Analyzing the score of the
psychometric tests, it can be said that different trait and my ability have been clarified, which can
help to implement ion my professional and personal fields (Beauregard, Basile and Thompson
2018). On the other hand, it is true through the personality tests, I have got to know about my
emotional intelligence skills and situational analysis ability. Through the tests, different
behavioral characteristics as well as different dimensions in my characteristics have been
identified. During the learning session, both the strength and limitations of Trait approaches have
been analyzed, I believe, these approaches can help to prepare me to understand the
responsibility of a leader.
Theoretical applications in real world
Depending on the case study of Blunt Brittany, the knowledge regarding the heavy
competitive business environment has been gathered. Different strategic plans have been
analyzed for bringing the progressive behavior in the workplace (Mihrez and Thoyib 2015).
Different leadership traits and characteristics which are required for bringing the growth in the
workplace have been identified. Leadership effectiveness as well as the implementation of
theoretical aspects of leadership has been highlighted through the lecture. Through the lecture
four important categories have been highlighted, which are important for implementing the
leadership practices in the workplace. As per the lecturer, strong work ethics, achievement and
drive, power and tenacity need to be focused, in case of motivating the leadership practices in the
workplace (Mihrez and Thoyib 2015).
Discussion based class activities
In order to analyze different personality traits of mine, 16pf framework has been
developed. Through this framework, I have got to know about the capabilities, which can be
beneficial in terms of bringing the working efficiency of mine. Analyzing the score of the
psychometric tests, it can be said that different trait and my ability have been clarified, which can
help to implement ion my professional and personal fields (Beauregard, Basile and Thompson
2018). On the other hand, it is true through the personality tests, I have got to know about my
emotional intelligence skills and situational analysis ability. Through the tests, different
behavioral characteristics as well as different dimensions in my characteristics have been
identified. During the learning session, both the strength and limitations of Trait approaches have
been analyzed, I believe, these approaches can help to prepare me to understand the
responsibility of a leader.
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During the class, I have analyzed the case study of Blunt Brittany. During the session, it
has been identified by me that that skill of emotional intelligence can be developed through self-
awareness, self-management, social awareness and relationship management. Depending on such
skills, the human resource management ability of mine can be increased as the skill of emotional
intelligence can help to increase the ability of individuals for situational analysis (Judge and
Zapata 2015). Therefore, the personality based test has help to measure my ability of leadership.
Through the personality test, both the strength and weakness of mine have been identified.
Depending on the strength and weakness of mine, it can be measured that if I will be able to
sustain in my job role in right manner or not. After the personality test, if have identified that gap
between job role expectations and my performance. I believe, the gaps, which has been identified
by me can encourage me to improve my efficiency so that I can fulfill my responsibilities in right
manner. Analyzing my productivity level through the personality test, my confidence towards
achieving my goals has also been increased.
Feedback analysis
The feedback which has been collected from my previous assignment, it has been clearly
mentioned that lack of potentiality has brought the dissatisfactory grade. In the previous
assignment, I have discussed about the different aspects of human resource management and
those implications in the case of organizational benefits. Importance of organizational culture as
well as the different situational analysis skills, which are required for bringing the effective
leadership practices in the workplace have been discussed. Different contemporary theories
based on leadership have also been developed through the assignment. Analyzing the feedbacks
collected from the professor, it has been identified that lack of understanding regarding the
assignment purpose as well as lack of potentiality for understanding the numbers of ways, the
During the class, I have analyzed the case study of Blunt Brittany. During the session, it
has been identified by me that that skill of emotional intelligence can be developed through self-
awareness, self-management, social awareness and relationship management. Depending on such
skills, the human resource management ability of mine can be increased as the skill of emotional
intelligence can help to increase the ability of individuals for situational analysis (Judge and
Zapata 2015). Therefore, the personality based test has help to measure my ability of leadership.
Through the personality test, both the strength and weakness of mine have been identified.
Depending on the strength and weakness of mine, it can be measured that if I will be able to
sustain in my job role in right manner or not. After the personality test, if have identified that gap
between job role expectations and my performance. I believe, the gaps, which has been identified
by me can encourage me to improve my efficiency so that I can fulfill my responsibilities in right
manner. Analyzing my productivity level through the personality test, my confidence towards
achieving my goals has also been increased.
Feedback analysis
The feedback which has been collected from my previous assignment, it has been clearly
mentioned that lack of potentiality has brought the dissatisfactory grade. In the previous
assignment, I have discussed about the different aspects of human resource management and
those implications in the case of organizational benefits. Importance of organizational culture as
well as the different situational analysis skills, which are required for bringing the effective
leadership practices in the workplace have been discussed. Different contemporary theories
based on leadership have also been developed through the assignment. Analyzing the feedbacks
collected from the professor, it has been identified that lack of understanding regarding the
assignment purpose as well as lack of potentiality for understanding the numbers of ways, the
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7MANAGEMENT
minimal score has been achieved. As per the professor, lack of understanding the cultural as well
as leadership perspectives, the objectives of the assignment have not been achieved. In the
previous assignment, the performance management as well as rewards initiatives have been
analyzed. As per the analysis of the professor, it can be said that lack of practical
implementations of the performance initiatives are the major errors which have been identified in
the assignment. By continuing the feedback, the professor has also mentioned that most of the
cases, the performance initiatives have been discussed based on the employee perspectives. The
initiatives should be developed for satisfying the perspectives of the customers for the
employees. Analyzing the feedbacks, it can be said that the lack of selecting proper performance
initiatives have brought the errors in score board. It cannot be denied that reference from the
authentic journals can help to increase the authenticity of every assignment. In case of my
previous assignment, the professor has commented that due to lack of references from the
authentic journals, has brought the dissatisfactory marks to me. However, it cannot be denied
that ion other fields such as cultural perspectives, understanding the leadership approaches and
human resource planning, I have been appreciated with the marks.
Psychometric test analysis
Depending on the 16pf framework, the psychometric test has been done. In the
psychometric test, different traits of mine have been highlighted. The test has been done
depending on traits such as warmth, reasoning, emotional stability, dominance, liveliness, rule-
consciousness, social boldness, sensitivity, vigilance, abstractness, privateness, apprehension,
openness to change, self-reliance, perfectionism and tension. Analyzing the score, it has been
identified that I have been scored based on 0 to 4 grade. Analyzing the combination of different
minimal score has been achieved. As per the professor, lack of understanding the cultural as well
as leadership perspectives, the objectives of the assignment have not been achieved. In the
previous assignment, the performance management as well as rewards initiatives have been
analyzed. As per the analysis of the professor, it can be said that lack of practical
implementations of the performance initiatives are the major errors which have been identified in
the assignment. By continuing the feedback, the professor has also mentioned that most of the
cases, the performance initiatives have been discussed based on the employee perspectives. The
initiatives should be developed for satisfying the perspectives of the customers for the
employees. Analyzing the feedbacks, it can be said that the lack of selecting proper performance
initiatives have brought the errors in score board. It cannot be denied that reference from the
authentic journals can help to increase the authenticity of every assignment. In case of my
previous assignment, the professor has commented that due to lack of references from the
authentic journals, has brought the dissatisfactory marks to me. However, it cannot be denied
that ion other fields such as cultural perspectives, understanding the leadership approaches and
human resource planning, I have been appreciated with the marks.
Psychometric test analysis
Depending on the 16pf framework, the psychometric test has been done. In the
psychometric test, different traits of mine have been highlighted. The test has been done
depending on traits such as warmth, reasoning, emotional stability, dominance, liveliness, rule-
consciousness, social boldness, sensitivity, vigilance, abstractness, privateness, apprehension,
openness to change, self-reliance, perfectionism and tension. Analyzing the score, it has been
identified that I have been scored based on 0 to 4 grade. Analyzing the combination of different

8MANAGEMENT
scores, it can be said that the test has helped me to examine my abilities as well as capabilities
for handling the situation.
In the first trait warmth, I have scored 2.4, which indicates that I have standard capability
for communicating with the people. I can easily participate in the interaction process. In case off
reasoning, I have scored 2.2, that means here I have scored moderate. I have moderate level of
common sense and abstract thinking capability. Emotional stability is being considered as the
important skill, which is required in case of both the personal and professional growth (Parks-
Leduc, Feldman and Bardi 2015). In emotional stability, I have scored, 2.3, which also indicates
my moderate capability for handling the emotional situations. The power of dominance indicates
the assertive nature of mine in case of dealing with the people. As per the test report, I can say
that I am not highly dominant person, however, the tendency of mine is towards dominating
people.
Liveliness is being considered as important taint of people that can help to understand the
energetic nature of individuals (Beauregard, Basile and Thompson 2018). Here I have scored 2.7,
which indicates the serious, introspective and taciturn nature of mine. In the score of Rule
consciousness, moralistic, dedicated rule conscious nature of mine have been reflected. Social
boldness and sensitivity are the two important traits those can help to analyze the social effects as
well as confidence of individuals. In both the cases, I have scored below 2, which remarks that I
am tough mined and shy, which can create challenges for me to perform the job responsibilities
in right manner. These characteristics of mine can help me to organize the group of people
towards achieving organizational goals.
Vigilance score of mine indicates the accepting and trusting nature of mine\.
Abstractedness sore of mine is 2.2 and privateness score of mine is 2, these indicate the
scores, it can be said that the test has helped me to examine my abilities as well as capabilities
for handling the situation.
In the first trait warmth, I have scored 2.4, which indicates that I have standard capability
for communicating with the people. I can easily participate in the interaction process. In case off
reasoning, I have scored 2.2, that means here I have scored moderate. I have moderate level of
common sense and abstract thinking capability. Emotional stability is being considered as the
important skill, which is required in case of both the personal and professional growth (Parks-
Leduc, Feldman and Bardi 2015). In emotional stability, I have scored, 2.3, which also indicates
my moderate capability for handling the emotional situations. The power of dominance indicates
the assertive nature of mine in case of dealing with the people. As per the test report, I can say
that I am not highly dominant person, however, the tendency of mine is towards dominating
people.
Liveliness is being considered as important taint of people that can help to understand the
energetic nature of individuals (Beauregard, Basile and Thompson 2018). Here I have scored 2.7,
which indicates the serious, introspective and taciturn nature of mine. In the score of Rule
consciousness, moralistic, dedicated rule conscious nature of mine have been reflected. Social
boldness and sensitivity are the two important traits those can help to analyze the social effects as
well as confidence of individuals. In both the cases, I have scored below 2, which remarks that I
am tough mined and shy, which can create challenges for me to perform the job responsibilities
in right manner. These characteristics of mine can help me to organize the group of people
towards achieving organizational goals.
Vigilance score of mine indicates the accepting and trusting nature of mine\.
Abstractedness sore of mine is 2.2 and privateness score of mine is 2, these indicate the
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9MANAGEMENT
imaginative, abstract as well as moderate involved characteristics of mine. In case of
Apprehension, I have scored 1.9, it means my unworried and self-assured nature can help me to
deal with the situational challenges. In Self-reliance, I have scored 3.1, which is quite high and
indicates the solidary nature of mine. Following the score of Openness to change, it can be said
that experimental nature of mine makes me confident towards achieving my goals. The scores of
Perfectionism and tension are 2.1 and 1.8, which indicates that I am little organized and relaxed.
Conclusion
In the study, it can be concluded that through the learning process I have gathered
sufficient knowledge regarding the management and leadership theories, which are important to
be implemented in the workplace for improving the human resource activities. Analyzing the
score, different strength and weakness of mine have been identified, which can help me to
improve my performance management skills. As per my understating due to behavioral
characteristics of mine such as ability for handling different situations, sensitivity and dedication
towards the goal, can help to adopt the entrepreneurial leadership style in the workplace.
imaginative, abstract as well as moderate involved characteristics of mine. In case of
Apprehension, I have scored 1.9, it means my unworried and self-assured nature can help me to
deal with the situational challenges. In Self-reliance, I have scored 3.1, which is quite high and
indicates the solidary nature of mine. Following the score of Openness to change, it can be said
that experimental nature of mine makes me confident towards achieving my goals. The scores of
Perfectionism and tension are 2.1 and 1.8, which indicates that I am little organized and relaxed.
Conclusion
In the study, it can be concluded that through the learning process I have gathered
sufficient knowledge regarding the management and leadership theories, which are important to
be implemented in the workplace for improving the human resource activities. Analyzing the
score, different strength and weakness of mine have been identified, which can help me to
improve my performance management skills. As per my understating due to behavioral
characteristics of mine such as ability for handling different situations, sensitivity and dedication
towards the goal, can help to adopt the entrepreneurial leadership style in the workplace.
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10MANAGEMENT
Reference list and bibliography
Amar, A.D. and Mullaney, K., 2017. Employee Ability to Innovate: How Can Organizations
Recognize It. Procedia computer science, 122, pp.494-501.
Barlett, C.P. and Anderson, C.A., 2012. Direct and indirect relations between the Big 5
personality traits and aggressive and violent behavior. Personality and Individual
Differences, 52(8), pp.870-875.
Beauregard, T.A., Basile, K.A. and Thompson, C.A., 2018. Organizational culture in the context
of national culture.
Brettel, M., Chomik, C. and Flatten, T.C., 2015. How organizational culture influences
innovativeness, proactiveness, and risk‐taking: Fostering entrepreneurial orientation in
SMEs. Journal of Small Business Management, 53(4), pp.868-885.
D’aunno, T., Alexander, J.A. and Jiang, L., 2017. Creating value for participants in
multistakeholder alliances: The shifting importance of leadership and collaborative decision-
making over time. Health care management review, 42(2), pp.100-111.
Diekmann, J. and König, C.J., 2015. PERSONALITY TESTING IN PERSONNEL
SELECTION. Employee recruitment, selection, and assessment: Contemporary issues for theory
and practice, p.117.
Gambi, L.D.N., Boer, H., Gerolamo, M.C., Jørgensen, F. and Carpinetti, L.C.R., 2015. The
relationship between organizational culture and quality techniques, and its impact on operational
performance. International Journal of Operations & Production Management, 35(10), pp.1460-
1484.
Reference list and bibliography
Amar, A.D. and Mullaney, K., 2017. Employee Ability to Innovate: How Can Organizations
Recognize It. Procedia computer science, 122, pp.494-501.
Barlett, C.P. and Anderson, C.A., 2012. Direct and indirect relations between the Big 5
personality traits and aggressive and violent behavior. Personality and Individual
Differences, 52(8), pp.870-875.
Beauregard, T.A., Basile, K.A. and Thompson, C.A., 2018. Organizational culture in the context
of national culture.
Brettel, M., Chomik, C. and Flatten, T.C., 2015. How organizational culture influences
innovativeness, proactiveness, and risk‐taking: Fostering entrepreneurial orientation in
SMEs. Journal of Small Business Management, 53(4), pp.868-885.
D’aunno, T., Alexander, J.A. and Jiang, L., 2017. Creating value for participants in
multistakeholder alliances: The shifting importance of leadership and collaborative decision-
making over time. Health care management review, 42(2), pp.100-111.
Diekmann, J. and König, C.J., 2015. PERSONALITY TESTING IN PERSONNEL
SELECTION. Employee recruitment, selection, and assessment: Contemporary issues for theory
and practice, p.117.
Gambi, L.D.N., Boer, H., Gerolamo, M.C., Jørgensen, F. and Carpinetti, L.C.R., 2015. The
relationship between organizational culture and quality techniques, and its impact on operational
performance. International Journal of Operations & Production Management, 35(10), pp.1460-
1484.

11MANAGEMENT
Gordon, G., 2017. Guiding Organizational Culture. In Leadership through Trust (pp. 53-62).
Palgrave Macmillan, Cham.
Hancock, D., 2016. To test or not to test: Assessing personality traits. Practice
Management, 26(5), pp.23-25.
Judge, T.A. and Zapata, C.P., 2015. The person–situation debate revisited: Effect of situation
strength and trait activation on the validity of the Big Five personality traits in predicting job
performance. Academy of Management Journal, 58(4), pp.1149-1179.
Judge, T.A., Higgins, C.A., Thoresen, C.J. and Barrick, M.R., 1999. The big five personality
traits, general mental ability, and career success across the life span. Personnel
psychology, 52(3), pp.621-652.
Lounsbury, J.W., Sundstrom, E., Loveland, J.M. and Gibson, L.W., 2003. Intelligence,“Big
Five” personality traits, and work drive as predictors of course grade. Personality and individual
differences, 35(6), pp.1231-1239.
Mihrez, A.A.H. and Thoyib, A., 2015. The Importance of Leadership Behavior and Motivation
İn Creating Employee Performance:(A Study at the Faculty of Economics and Business,
University of Brawijaya). Asia-Pacific Management and Business Application, 3(2), pp.86-105.
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